Took my Renault kwid climber AMT delivery in Sep 2021. Delivery and service experience have been really very very good. Team is very transparent ,really I would like thank to Manjunath from Sales department the way approached the customer and explain all the features of kwid climber automatic version, he clarified all my queries, delivery the car on time without failure, the process smoothly happened. He is having lot of patience.The car is really value for money. I am really happy.

I had a really great experience of purchasing a Renault Kiger. The purchase experience with Trident Renault was great. They have handled everything for me end to end including the financing, registration, etc. Everything was done on time and in a very professional way. Thank you Trident Renault and Tushar.

Nice showroom and the staff. Ive contacted sales person Mr Thushar he was very friendly and from the day of test drive till the car delivery all the process was very smooth. He was so helpful in the process and also explained beautifully about car Renault triber rxz features and accessories. Delivered the car on time. Thanks to all the staffs Mr Somaih, Mrs Suma and spl thanks to Thushar.

I had a wonderful experience purchasing my dream car from Renault Trident, Whitefield. The process, right from floating the enquiry to the car delivery was stress free and pleasant. The salesperson Mr.Thushar M was very helpful, thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I would highly recommend this showroom.Thank you.

Nice showroom and the staff. They will explain about the cars very clear and the process is very smooth. Ive contacted sales person Velan and he helped us getting the car delivered before promising time

Excellent team. The sales person (Thushar) was so knowledgeable and supportive. The entire sales and delivery process was so flawless. Thank you guys, great job.

Took my Renault captur delivery in Dec 2019 ... Delivery and service experience have been really good :) .. Team is very transparent in service costs and timeline....Thank you

Environment is clean and secure. Until now all support is fine. Will see for future too

Very friendly and affable service team and they are patient and understanding enough to hear the customer out. Also servicing is not just what is the guidelines, but also they advise you if there are certain observations that need to be taken care of as the vehicle owner.I also had the same delivery experience when I bought the Renault Kiger RXZ Turbo. They took the time to work with me and even explained the good and the bad aspects. Honesty is rarely associated with car dealership experience. But this was different. They even worked out a good deal for me on the financing as well as on the add-on accessories.Thanks and looking forward to a great relationship.

A Very Big thanks to the team Whitefield Renault for the Successful Delivery of our Vehicle.Special Thanks to Shri. Ujjwal Ji, Rajesh ji, Navin ji, and Yashodah ji.Also, special thanks to the nice Security Guard who made our visit a pleasure 🙏👍Coming to the Vehicle Duster, its a nice vehicle except the Music System with which it comes from the factory, even in the top end RXZ version. Its pre-historic, does not play videos , not even let u shuffle the songs. Its Sad.

One of the fantastic show room to buy a Renault car. The service given by the associates are really overwhelming. Especially the sales manager Krishna Murthy did his job correctly by explaining each point precisely and took the ownership till the car delivery. Appreciated the support given by Renault Whitefield

Awesome showroom! The way the treat there customers is really amazing thing! They way they treated there customers is really adorable! Nice experience! They explained each and everything of cars

Very worst experience most of the times, the service engineers dont even bother to clean the vehicle from outside which is visible. You never know if they have really taken care of your vehicle from inside which you cant see.The technicians are interested in getting good rating and feedback, no one is interested in providing good service.

Large showroom. The Kwid has a very poor finish with very limited features. Wish they made an improvement there. Possibly the new Kiger coming out of the same stable will also be dressed in this poor quality, especially finish and material of construction.

Main problem doesnt get attended to. Manivannan, the Service advisor took charge of the service and handed over the vehicle just like that.

I purchased a used car the spare wheel, tool kit was not in place and head light not working the sale person told service done this how it will be. after servicing i had observed rateling noise coming from the engine when opened ballet one of the air pipe not fixed very poor customer service only intrested in selling.service quality very poor due to improper task management. out side mechanic are much better. and with that ill be dropping it to 1star improve your service and attentiveness to people purchasing the product.

It was a great experience with Renault Team right from beginning till the delivery.All the staffs are really supportive and quick in their services than the expectation.

I loved the person who just listened to me and my cousin conversation that our vehicle was at the end and there were so many dusters behind it. He just arranged to move all vehicles and got our vehicle delivered.. true customer satisfaction. Unfortunately i didnot notice his name...

I am using Renault KWID from past 5 years , really nice car in its segment. Unfortunately Renault not able to provide spare parts, i have requested on 23rd Aug 2021, still there is no update from show room on parts.I dont think i can suggest any one to buy Renault if they cant provide parts on time. Not able to use car from past 2 weeks , really bad experience . I suggest to think twice before buying Renault cars

The whole process from seeing the car to delivery was awesome. Manjunath, the salesperson, was particularly helpful in providing the details about the car, test drive , financing and upto the delivery. I would highly recommend buying from this showroom.

They know how to handle their customers well. Right from purchasing my vehicle a year ago to the regular service visits. It has been a pleasant experience.

I bought kiger it was good car for the money.After driving I had nice driving experience. I recommend to buy KIGER. The whole process from seeing the car to delivery was awesome because of Tushar. Tushar, the staff, was particularly helpful in providing the details about the car, test drive , and upto the delivery. I would highly recommend buying from this showroom.

Good service nd waiting lounges, fairly clean washrooms, as expected from Renault!Lost a star cuz the ladies staff at reception forgot to call me when the advisor was ready to have a look.

Staff are friendly and cordial. They answer all your concerns. Have all current models of Renault cars on display and test drive.Been to this place to book Kiger. They were not ready to negotiate on the price. Disappointed with this attitude as I got better deal in other showroom. Booked my car from other dealer as I got benefits of around Rs 30000 on Kiger RXZ turbo model.Also exchange price for old car is less compared to other dealer. Please evaluate your car with 2-3 dealers and negotiate the price.Suggestion for management : you need to give better deals to customers as there is room for giving concessions and discounts. Else like me, you will lose customers.

Renault Whitefield is good. But their response is little slow. Thats why it is 4 star showroom

It was good expnc, flng hpy bt i need some time to say abt

Excellent Experience. Sales Executive Manju did fabulous work. Trident team exceeded my expectations.

Initially I loved the way you treat the customers.The worst services I have ever seen from Renault in terms of RC transferring is really pathetic.Never thought that Renault and team will respond in a bad way.Its 7 months that I havent received my RC card till now and this is the way of treating customers, if this was the case then I would have bought it from other dealers.No wonder even the executives are busy with their own world@Renaultindia worst services ever...Not satisfied

Its renaults authorised service center. Staffs are friendly and maintain all covid precautions. It opens at 9:30 am. They provide fast service and of small service it requires only an hour.

Excellent customer service. Even though it was a sunday evening and the place had a lot of customers, the staff were attentive and helpful with everyone

Had great experience in this showroom, Mr. Tushar explained us well about the car features n the staffs are polite n well behaved...

Trident Renault staff are friendly and helpful. Had a nice experience.

Booking car and getting it on the promised time is a herculean task here ,cannot believe their promises , they will call up repeatedly until your transaction is complete , and after that they will tell there is no stock of the ordered accessories and u have to wait , its been close to 3 weeks not received the vehicle and still they say it can another 5 -7 days . Never expected this delay for basic accessories .I think only if you take in house finance and insurance they will deliver on time , if u take loan from outside or insurance they are not very keen in doing their job.

Very good experience with the service render by service advisor harish and good support by CRM Deepa,really happy to own Renault lodgy

Amazing service.During the lockdown, I had to change the battery for my Duster. Couple of members showed up at the service center with a single phone call and replaced the battery.Liked the attitude. Thanks.

Good experience... overall great welcome gestures....happy to taken a delivery here in Whitefield

We had booked the vehicle in month of March 2021....and now its July21. The promised delivery period was 30 days. And now its 4 months and no sign of vehicle.. And the executive tells now also he cant promise when the vehicle will come.it may take another 2 3 months... I mean comon are you importing thr vehicle from another country,?Im booking time u make so many false promises.... But dont deliver it. Highly disappointed

We had given the car for at trident k.r. puram (Whitefield) . they damaged the car and were not excepting it.seems to be a regular habit , one needs to be extra cautious before leaving car for servicing there.

Never buy used cars from this buggers.They sell accident vehicles by refurbishing. And be careful about thier cheatings like Old traffic challans exist, Damaged parts, used tires put and sell.

Good service, liked the advice by the advisers. A bit on expensive but overall a good impression

Few are good and few are bad. If you are not happy with sales guy ask for a change but dont continue with the samw person.Service center staff is too slow. Talking about the management and backend people not the mechanics or technicians.

We recently bought Renault Kwid Climber. The service from Sales and all the departments were really pleasant. They were clear in explaining every stuff to you upfront and all the features. They agreed with us on delivery date and they pushed their level best to deliver the car on time.Krishna& Manju from sales team was excellent and they utmost caring the customers in a every phase and made us so comfortable. And the manager Cheri was very helpful in sharing all the updates of the car. I can see lot of negative reviews from other customers. But if you are going to the showroom,you never face such issues. We drove the car happily back to home.

This service centre is good in all terms except the time accuracy should be maintained a bit

People inside were very welcoming and properly gave the details of the car. Only issue was, we felt like they were not in mood to give us for test drive. They wanted to be sure that we are going to buy it and then they will arrange a car for test drive. Though after our forcing they arranged a car for test drive.

Absolutely zero respect for customers time. Employees busy only in selling vehicles. No interest whatsoever in servicing the vehicle in given time. Fancy call center has no connection with the actual employees. The attitude of the employees is like they own you. The same attitude is not seen when they are selling the vehicle.

I verry helpful my car service good support chethan very good servicing

Trident Whitefield loots you. Rough talks by staff to customers. They even take your car parts and then inform that parts are missing. Money making minded persons and not so service based. Got disappointed several times but we are helpless as no other service stations are nearby.

I am pleased with Trident Renault customer service and dedication towards work. Appreciate the team for assisting me beyond business hours and after every service they ensure to call and check the vehicle condition. Keep up the great work!Thank you Renault for your service

Terribly slow service and delayed delivery of the car post servicing despite scheduling the time.

Overall Experience is good. There is a difference in service cost when compared to app amd actual service. The advisors are kind enough to help out with services. Customer lounge is away from actual workshop which is a slight down for me as i prefer watching my vehicle 😄. Could improve. May be we can see improvement in future.

While going for service install the renault app in the mobile ( for billing ) it requires the details of the vehicle like engine chassis no etc....

In experienced managers and machinics..very casual attitude exicutive (Ronaldo). cheating customers with excessive bills.

They dont even keep a brochure of the cars that they have. Highly unprofessional. Gave a genuine 3 star because the sales person was considerate.

Pathetic service, they dont tell you the full information about the car and if you tak a loan from Renault Finance, you are in for a lot of troubles. They will keep calling you for loan payment but once the loan is completed, you will have to call them multiple times( who redirect you to different people) to get the NOC. Dont recommend this showroom to anyone at all. Please go to any other showroom other than this if you want a good experience.

Good response and really well trained professionals in explaining the product.. But need to be more attentive because we were left unnoticed for much time..

I have recently purchased Renault Kiger, I had a very wonderful experience specially with Sales team leading by Krishnamurthy. Each & every details related to my car has been beautifully articulated and explained by Krishnamurthy and his team. From booking, Finance and delivery each process has been smoothly took care. Keep it up the good work!!However, I am very upset with Trident management who is the owner of these Renault showrooms regarding charging of handling & logistics chagres which is only Renault showrooms are charging and amount comes almost 9K+ INR , PFA the cost sheet. I have checked with TATA, Maruti,NEXA,HONDA and Hundai showrooms, they are not at all charging such charges to customers. I hope, in near future Trident team will look into this concern and will wave off this charges.

Good service attentive staff. We forgot our phone in the test car, but as soon as I called they helped us. Even when we dint remember our consultants name at the time. Thanks for your help!

The is an example of how to run unfair trade practice by Renault Whitefield in KR Puram Bangalore. Here naïve customers are being looted not only in the name of Handling & Logistic Charges which according to them is Inevitable but also there are accessories sold at prices higher than the competition around. Moreover we as customers are being threatened that any warranty claims will be voided if we install the exact same accessory with the exact same fitment from outside i.e coupler to coupler fitting without any wire cut or sleeving.We have booked a Renault Kwid and our experience has not been great so far. I have also left a complaint with reference number 4-10376782 hoping that the issue is addressed.The accessories in question are:1 - Sony XS-XB6941 costs Rs4,220 and is being sold in the dealership at MRP of Rs5,9902 - Wooden Plank costs Rs500 which is being sold at Rs1,850 (well i hope theyre not putting Teak wood!)I am aware that i would be just another customer for the dealership but that doesnt stop us from raising our voice against unfair practices.

Seems to do a decent job in terms of service!

Friendly staffsKnow their trade very well

Body work was good , they did a good job..

Slightly less convenient to reach. Have a parking on the road. Staff is decent

Nice one. Executives are very friendly and joyful to help the customer

Ouick question?! I own a Renault kwid AMT! Came for 2nd free service! I assumed the cost for a free service would be around INR 2500, majorly lubricants! But y 6000?? All the listed are very much needed? They convinced me it was required, while Google did not say so! Now, Google or Renault, whos cheating me?

Good showroom, pretty big , has even the service center attached to it.All the executives are really polite people and have experience with handling customers.If you want to book a renault car.. booking it here is really not a bad idea :)

Hi ,I bought a renault duster recently. In the showroom I found everything in place. Test drive was also very good and convenient. The sales person Bharat was abled to answer my queries clearly and convincingly. All the best to Bharat and team .

Tyre blast attributing to poor quality Mud+Snow all-terrain tyres in my Renault Duster 4WD. A narrow escape from an accident on a Bangalore expressway.Look at the attached pics and emails sent to Renault India and Trident Renault Whitefield, Bangalore.There has been zero traction and support on this thus far. Is that what you call a world class service and safety standards?By manufacturing and stocking a car like Duster 4WD with such inferior quality tyres, you are putting lives of people on risk. This is shameful. Whats more shameful is the way your Renault India and Trident Renault folks ignore it and casually deny the claims.Trident Renault Whitefield hasnt even bothered to respond back to any of the emails or even make a call to resolve the issue.

Service is good, but they take time to attend the clients

Spare yourself from unnecessary trouble. The executives and people in this branch are utter useless and ill informed. they will not entertain you at first time. Dont know how renault allow this kind of thing. Overall i am very very dissatisfied with Trident Auto. Specially whitefield branch

Good experience with sales and support staff. Typically fast response on inventory. Good choice of add ons. Service side has scope of improvement. Mostly overbooked and very busy. Spares arent available for non common part replacement. Staff is amicable and supportive. Insurance division is the most efficient and prompt.

This place totally sucks (the service wing).They guarantee you a proper service here,but fail to deliver it properly.I had a bad experience with them recently,I had given my Renault duster for the 2nd free service along with few other things like wipers and left ORVM replacement.For the wipers they did almost nothing (which Im sure they had exchanged during first free service)and for the LEFT ORVM they DID REPLACE everything except for the cover case(shown in picture).Now on the right side there is a fault(also in picture) the plastics are not set properly.So I wouldnt recommend going there with your car.

Its good. Staff attends well and explain everything. You would get what expect.

There staff are so cooperative and gave us a great hospitality .one of them is Darshan (employee). Thanks

Please dont go for a service with your valuable in car they stole my pendrive and one doll and house key saying that its your mistake why you kept those thing there is no trust in humanity and they were go in documents. Here they will steel your valuables please dont go for service here at any cost. Customer Executive Manager is too rude she will never understand your explanation. Please be safe and dont go for any service over there...

Failed in all aspect, except for making a healthy bill, fails on delivery time, vehicle not cleaned properly, damaged my car sticker, no client management skill, didnt even show the waiting room to sit. Since the tool is not taking the review without tapping star, I am forced to pick the first star, and I am sure this forced star is helping them to get 3.8

I recently got a Kwid RXT and so far have been having a great time driving it. The whole experience of going for the test drive to finally buying the car was very smooth, thanks to the Sales Exec Manjunath. I didnt have to communicate with anyone else for anything.

I would like to thanks Sandeep for his excellent support end to end. He coordinated with me well. if anyone visiting to showroom i would like to suggest go with Sandeep, he will give best and support well.special thanks to Sandeep and management for responding soon and addressing my concern

Very late service and there duty is to make customers wait for nearly 1 to 2 hours same when i came to give car for service and still the same when i came for car delivery worst experience by Renault service center this is an on spot review extremely disappointed

This is the place my parents got their two Renault Duster Cars.It seems to have lost its sheen when compared to 2012 during the initial launch of Duster.

Costlier Service Charges ,Car has taken for yearly general service costed 7.5k but after the service inside one component has broken ,no free replacement ,could have fixed small scratches but let it go ,no through check up after the service, silencer broken when I went a long drive.It was making sound while driving,had to fixed with local car work shop in Mysore,I was thinking to go 7 seater n same brand but will switch over to some other brand.

I bought a used vehicle, they spare wheel was not there in the beginning itself, the sales person told it came to us like this only, later when I took the delivery when spaner and jack rod where was there earlier, and now it was missing, when I called the seles person in the other show room from where I took the delivery he said is was never handed over to us from the this show room.Beaware once u see the vehicle take pictures and before taking delivery check all of the items carefully, because once u take out or delivered then no one from the trident will respond.It is very easy for them to say it was not there....

Hmm you responded to my 2 stars and got my name incorrect. If you cant even get a name right should make it clear what kind of service you provide. And with that Ill be dropping it to 1 star. Improve your service and attentiveness to people visiting your showroom

Worst.....trying to fool us.by changing good condition parts

Superb and quick service for my duster antena. Thanks to Mr. Bala and Ronald.

Its not even worth of giving 1 star worst service worst technicians just grabbing money with worng instructions and giving false commitments to the customers

Bunch of cheats. Inflated the servicing value and didnt even repair the dents. Beware of the sevice engineer called Sharath.

It took more than 30 mts to respond to my service request

It is OK as for as courtesy. I feel some how bad why they dont deliver after service vehicles at least one hour more than they promised. After I get a call only, I visit but still they are not able to deliver. And about customer lounge, I dont event get offered for water. They could improve like Maruti. Even I feel Tata service is better in this.

Inspection was not good first of all. Not sure what was wrong with the vehicle and you guys are changing working parts and charging for that. Finally there is no fix for the issue.

Friendly staff and Knowledgeable sales team made my day with purchase of new lease car and processes that accompany it, will update on service when done, so far see huge campus and good facilities to help do the right things!

Verify and double check your car twice upon return. Sometimes you will be surprised by dents or broken parts.

5 star for Showroom,2 star for Service center:On the day of delivery:My intitial experience was very poor but the way Mr. Oommen Cherian and Mr. Ujjwal handled and provided the service and hand-holded each and every step till day of delivery was exceptional.They have the right temperament to be friendly as well as professional.Sure there were hiccups but they really made me feel good. They ensured that the process of bank loan and insurance goes smoothly by following up with my bank and insurance guys.Will post futher updates of my experience here.My first visit to the showroom:Very poor service. When I asked about the comparison of Ford after sales service and sales numbers. Then your sales representative said you can buy ecosport then as he got offended. I am spending 15 lakhs and if you are not ready to answer important questions about Renault and competitors then shut the shop down . @manager please get your people to talk right.I dont know how bad is after sales service but the ego of pre sales service is definitely bad. And yes smiling while selling is good. Try once.2 star for Service center: they dont have even basic accessories like cladding and fog lamps. You have to pay 3 days before to get installed. What kind of service is this. This is Bangalore and you dont have basic accessories. On the top of that you expect us to buy genuine accessories when you know better brands are available at cheaper price and it doesnt take even few hours to get it installed. This kind of service is being provided to a customer who is purchasing a sub 20L car in one of the biggest city by a world renowned brand. What will happen to tier 2 customer how knows.

Nice and good response from dealers

Disappointed with the experienceThe staff does not have an understanding of customer service. They neither value or respect your time. I was made to wait for 1 hour ...and what is frustrating is I called them an hour before my vehicle delivery time and I was promised it would be ready in 30 mins.. finally got delivery of the vehicle at 8 pm in the night...When questioned about the commitment of delivery, I was given excuses and had to deal with rude behaviour of staff...Not to forget, was made to wait for 1 hr during the COVID times in an office which is visited by customers every 10 mins..true example of unprofessional and careless attitude of the staff...COMMIT WHAT YOU CAN DELIVER and GIVE RESPECT TO EVERYONES TIME.

Everything is very slow here. Its been a week now that I didnt get my booking amount. No updates from the staff either unless you call or text them.

Initially i went on an off time, but later it was a wonderful experience. The staff was very nice and hospitable. Thanks for the service.

Great service, polite sales sales execs, and prompt delivery. Overall a pleasant experience.

Very conveniently located. Staff is extremely friendly and the quality of service provided is better compared to few other brands. Overall, good dealership to buy and service your Renault cars from.

My clutch is making a bad notice like an old vehicle. Have been in this service center for 5 times for the same issue. Everytime the issue increase. Now its in a very bad condition. Dont know what to do.

Helpful & courteous staff.. 1st visit impression is good.