Went For My Classic 350 Servicing. It Was Done within 3hrs with Original Parts, Engine Oil, Changing Worn Out Parts, Washing & Polishing Included in service Charge. Definitely Recommended With Few Hrs Of Service,Tip:- Also Recommended Try Filling up N2 Nitrogen Gas Your Bike, Your Ride Will Never Be The same Again Definitely Its Best for Your Bike Overall Performance.

Got cone set greased for Interceptor 650 post removal of front forks. Needs to be done every 6k kms. No other solution for wobbling!! Estimate given for 177/- but ended up paying additional 4k. Got the Lambda sensor changed for 4k plus 177/- labour charges with warranty still on. Shabby job with pressure wash hence had to get it done again.

There is provision for servicing almost 13 bikes at a time. Though the service is good. They sometimes take too much time just to even change the engine oil. When its ready the billing time adds up.resulting in spending more time there

Am the owener of TB 350 and suggested my frnd to take jacket from Royal Enfield itself as he intended to take......it is not even a week older he even not washed it bt the liner has worn out, he took it back but u ppl could have replaced it as it is not even a week older....very dissatisfied with ur after sales service......

Extremely poor quality of service .Post second service , my bike stopped all of a sudden on a flyover. Service person says its due to some sensor issue. Extremely disappointed with the issue . Cant identify during service. Very poor quality of service. I will not recommend this kind of service

So far so good. There is little lack of expertise. But then showroom has its own boundaries to follow. So cnt really blame them.

Staffs doesnt respond to Customer properlyThey have to improve Customer relationshipsWorst response from the employees they don’t bother about customersOnce the vehicle is delivered they think there job is doneMy bike logo on tank is pealing off there is no proper response from the teamPls don’t buy from this dealer

Worst servicing no proper response to customers. Lot of problems even after service of vehicle

Pathetic service from employees my vehicle got serviced and i pay around 10k after 2 days vehicles self was not working and back wheel was shaking because of not fitted correctly came for more than 3 times to get job done after came on 3rd time also no response from team and no co ordination with them bcz i ask sound was coming on back wheel they said wheel alignment guy was not fitted properly so plzz guys dont get service here and dont spoil you ur bike

I had been here for tank replacement of my Royal Enfield bike.Here are few things which I would like to express.My RE bike tank was having leakage issues after just 3 years of usage. But my vehicle was not under warrenty. Thing to be noted here is that this is a known issue in all BS4 Royal Enfield bikes of 2017/2018 make.Initially when I visited this service center, they suggested to get the tank replaced under insurance instead of admitting the known issue in all RE BS4 models. But I felt claiming insurance for a manufacturing defect is bit immoral. If we as customers do not raise these issues with the manufacturer and just claim under insurance, its like hiding the quality defect of a big brand from reaching out to the people.So I decided to reach out directly to RE and they responded quite well admitting their quality issue. After they insisted Acclaim Motors to replace it free of cost, I again took it to the service center and got it done. Once I got positive response from RE, these service center people also started to co-operate with me which I felt could have been done in the very first visit instead of insisting me to claim it under insurance.So my advice to all RE riders having BS4 models is that, if you find a defective tank, never go to service center first. Instead, directly write a mail to Royal Enfield support. You will get the replacement free of cost. Do not claim insurance for these manufacturing defects as suggested by these service centers because its an unethical practice and also you wont get full refund from insurance company. You have to spend 4 to 5K from your pocket at the same time your insurance premium will increase next year.

Worst service center i have ever visited, the mechanics wont listen to u and even if you have a minor issue with any of your part they will change the whole set.

The service was for my Himalayan. I felt very comfortable calling and booking appointment. It was a Sunday and the service station was open by 8.45 AM Mr. Mohan Gowda was the service adviser who took my request and completed the work within 2 hours. Also we can view the vehicle from the waiting hall which is a good practice. Service mechanics are very energetic and friendly. Already I had serviced my Classic 350 here in 2020 and it was done good. I would recommend the place as of now because it is always people who make the difference. Only disadvantage is the washing people handle the vehicle too rough and cleaning of vehicle can improve a ton.

Decent service centre. It’s nothing special you will see.

Awesome great service! They help you beyond your expectation. The have great contacts for customising too. They did chroming and buffing in my bike, I was searching a long time for. Service Manager Mr. Babu also very good and helpful. He‘s personal involve and shows technical understanding. Looking forward to see my bike done on perfections.

Good

Response and solution part they have to improve, as most time issues will not be resolved , same with others customer as I have seen few shouting at service agent. They will charge 2%extra for card worst thing. Carry cash if your googlepay is not working g

Not Identify bike complaint first time on service. Thired time rectified bike complaint & cleared bike complaint.why rectified complaint first time.Please rectified & cleared bike complaint frist time

Not a bad service center. I am an unhappy royal Enfield owner of classis desert storm. Its not really worth spending money for the maintenance as the part quality is not good and not reliable.

We have gave our bike for service in Acclaim motors. They do the service very cleanly and even the price is very worthy. Nagesh Kumar D helped us very nicely and the way of talking and the value is very good. I would recommend the acclaim Motors for your Bike service. Thank you for the wonderful servicing experience.

Again very lackadaisical attitude tyical RE nothing to Write here

We have gave our bike for service in Acclaim motors. They do the service very cleanly and even the price is very worthy. Nagesh Kumar D helped us very nicely and the way of talking and the value is very good. I would recommend the acclaim Motors for your Bike service. Thank you for the wonderful servicing experience.

It was a nice experience with Acclaim motors. Do it yourself session was very helpful in terms of troubleshooting the bike issues.Supportive staff and coordinators.

It’s one of the best service station you can visit especially for classic 350. In general the service should train the technician to handle the premium segment. service is excellent and Mr. Nagesh kumar d is highly efficient and makes sure customer is satisfied.

Really satisfied with acclaim motors.These guys are really professional and get the job done within the deadline.Highly recommended. :)

Hello guys ....NEVER VISIT THIS CHEATERSthey are the worest service provider...THEY TRYED TO DELIVER MY BIKE WITH OUT BRAKE ..and they convance u for all the worest service ..AND BE CAREFULL WITH THE BILLING THEY CHARE U FOR PARTS WHICH R NOT CHANGED ...the manager playes the major roal hear to carry out this fraudSo guys plz be care for the service they provid and plz cross check for the service they provide...and the technician are also involved in it ...they fake u ...A lotTHRY R SPOLING THE NAME OF ROYAL ENFIELDNEVER VIST THIS PEOPLE

Helpful Staff only thing is there is Delay in service make sure you book appointment on time and you are on time

Not so Good experience Apart form service the mechanic is good one ..free service washing is way to bad kids wash more effectively I agree there are more bikes to wash but washing like this its better they dont do that n save water ..ok ignoring that alos service is done on time and polishing I dono what they see we can every Stain marks on whole bike when they handle out it for delivery bay . Apart from them I have already checked with my frnds bill where he had same colour bike of same model .. and its my first free serviceTHEY HAVE CHARGED FOR LABOUR OF 118/- in the name of consumables ..where consumables are already added on upper column when I ask them he says its consumables charges ...lol

The service was good, and the stocks are available any time.

I have classic 350, the way they are handling customer and service is very good.I am totally satisfied with service

Most of the spare parts not maintained stock .. they given suggestion to me that they will complete that in next service .. they dont have basic air filter, battery and other engine spare parts.. and without doing wheel balancing charged .. not satisfied..

Loved the service experience.

Professional service and respectful behaviour

Very good service station. Will deliver the bike on time. Also rectifies the problems addressed. Nice service station for RE.

Lovely place for riders and bike lovers

Today I went to Acclaim Motors to resolve an issue regarding the instrumental cluster which they resolved it. When I went to cvs Motors Hebbal which is my regular service center of REwith the same issue, they directly said I have to purchase it as it is not covered in warranty but here they checked in detail and since my bike was under warranty the entire replacement was free of cost which is as per the RE policy mentioned in there service centers. Thank you team for an excellent service.

It’s one of the best service station you can visit especially for interceptor 650. In general the service should train the technician to handle the premium segment. After sales and service is excellent and Mr. Babu is highly efficient and makes sure customer is satisfied.

Very good experience. Girish from the service center helped me al through the repair period. Good place to get your bike serviced.

Good care to customer and all information nicely delivered

This happened on my bike delivery day, where they had allocated me with the wrong bike and the delivery was delayed by 2hrs without no proper communication given to us and making us wait. Really poor services from the so called Royal Enfield and they really dont bother about customers feedback as when we reported this to the manager, his response was cool that as if nothing had happend.Your attitude towards the customer is really bad and hopeless.

Girish p vDone a great job♥️Tq u☺️

Good evening sir I just visited for my thunderbird 350 service to your center on 13-09-2020 after 02:30 pm I casually came there and one of your advisor named girish p v ,I told him change the engine oil and see the chain is loose and he told the brake shoe became thin okay first I agreed and he told he will give the bike by 05:30 pm /06:00 pm same day and I had remembered that last month only nagesh your advisor changed the brake shoes of both front and back ,I told to girish only engine oil change is required ok he agreed and kept the bike for a half hour outside and later he brought inside last but one slot he kept the bike inside and in another half hour he brought it outside and told me to pay the bill I asked him the oil is changed or not he told changed and went for bill payment ,the thing is that when I am giving you the bike for oil change what the noise comming in the engine when we drive the bike without oil / oil need to change ... The same sound it is coming and bike is moaning more than earlier and I had thought that when I rejected to do general service and other replacement I think girish got angry and without changing he given me the bike earlier the bike engine oil exit bolt is in good condition no leakage but while returning to me he told we put gum on it to hold . The main thing is that why your service is getting worse , better dont be angry on us as we are paying more amount in the service of bike , and I have bill copy also , another person who is my friend works in airforce he told dont go to acclaim motors better you go to another one ,I thought the services will be good from your side .

I am very much happy with their service till now. 3 service done for my bullet std.

Nagesh kumar was very punctual. He resolved all my queries and delivered the bike in few hours.

Very good service and nagesh kumar is good person he response like a friend

Mohan gowda is a very good person explain each and everything

Workers learn to work from service center, spoiled my bullet like anything, fine running bullet made to be in major engine work... As I said I you check with any one who service there will not be satisfied at all.. everyday new tecnician and new staffs will be there, no one stays there may be management issues or other, but when customers goes there no old tecnician will be there, all new staff in trainy level or underpaid ones will be there, and as they too are not satisfied how the will clear the work.. what ever we say, they will point on something else which maynot even related. I have added jest few pics as how the vehicle is delivered after service.... Its pathetic..

One of the worst service centers. I dont recommend anyone .there is no value for time .they are least bothered....double thumbs down 👎👎

Very nice experience and the work done here is fast, rather professional approach by staff

Very costly for service for royal Enfield bike. All products are very costly.

Good service best ❤

If you service in weekdays its a lot faster and less waiting time .

Untrained staff.worst service.

I gave my bike for service around 8-9 months ago. My battery was working fine. After I left my bikes, a couple of hours later, the technician said the battery is dead. When I said it was working when I left there, he said that it was dead at arrival. I find no genuine RE service center in bangalore.

I gave my bike to first service .was unhappy with the chain clean performance . But after submitting feedback . They responded professionally and were were ready to re clean it . Pretty much happy the way they responded .

Got best service, Thanks Mohan for explaining each and every point of service provided.

I have called this place several times to purchase a bike, nobody answers or is bothered to call back. Thanks to your service I am moving to Honda 350

Four people spoke to me on simple query of free service. All told me the different rules of free service eligibility. Despite telling them that I have service manual infront of me while in call they repeatedly doubted on the durations of free services. Finally I had to remind one of them to stop saying Mere khayal se (in my opinion). Why you have to opin when there is a service manual.Never received a call for my second free service which is a common expecting on automobile industry norms.Even when I asked expense breakup they gave all the wonky answers. E.g. even if there is a oil top up I need to pay full oil can amount. When I objected this they gave phone to a mechanic who clarified to the phone operator that no need to charge for full can.All these experiences give me gitters about giving them bike.Read my experience on purchase too.Dear royal enfield, time to wake up.OrAttest remove royal off your title.

Excellent service done by Girish and customer andling good

Good service and quick response by mohan gowda

They are not bound to quality based business.If some issues is explained they wont check that or try to reslove it , instead they try to convince us these issues are common n frequent.We need to find our issues solution by ourself and explain it to them, then they resolve it. If they feel that we know about bikes more means then our bike will be serviced great.

The service was done by Girish for my Himalayan,It was done on time with all the problems cleared

When u call them there is no proper response other than service is good that is why 4star it could have been 5 stars if there was a proper response of the service center

No proper resopne

Got the first service done on my interceptor 650 baker express today. Issues which I had mentioned were looked into and resolved . Thanks to Mr Sudan (service manager) and Mr Babu for immediately approving the replacement of the speedo gauge which had moisture issue. Only thing was not good was the vehicle washing n cleaning were a bed sheet sort of old cloth was used to clean the tyre n same was used to clean the complete bike which will definitely scratch and damage the new bike , also the OEM tall screen had deep scratches may be while installing replacement speedo console .

Went here in the middle of the pandemic because I needed some work done on my bike they were really busy but still provided fantastic service

Good service center tq vinay

Doing good but hospitality was ok ok

I would recommend this service centre for all Enfield enthusiasts who want a quick ,professional and great service for their motor bikes. I had a fantastic experience with them.

Good one 👍

No spares available of old model bikes. After placing a order they could not arrange spares.

Very Poor experience they only focus on money ..service wise not at all happy ..they said we will replaced the break pads and they charge for the same and when on the time delivery took a trial ride and finally got to know they never replaced it and it was old once ..So guys please careful lot better option ..better don’t opt for this option ..Cheers

NiceExperience. I did first service.. Its good.. I m planning to go for my third services.

Excellent service for customersAnd good washWould recommend to friends

Issue resolved... thanks to Vinay for his prompt action....

Nice place for fresh & authentic marathi sea food!

Quality and personalized service. Staff are very approachable and quite responsive to your concerns. The dealership and service center are run by a committed and passionate team, and this reflects in all aspects of the relationship. The best service center for Royal Enfield that I have known.

The services offered to the royal Enfield owners are fantastic. The staff is polite. I get the calls time to time for servicing. The prices are reasonable. I can clearly say that, just like royal Enfield bike the services are amazing as well. Kudos to the entire system of royal Enfield. They are doing a great job to fulfil customer needs.

Best compared to other stations in Bangaloree

Bike had few issues they fixed it all well. Friendly staff respond if any issue.

Poor service and irresponsible behaviour

Excellent service by Acclaim motors. On time delivery of the vehicle. All staff a very friendly and helpful. Service co-ordinators are customer oriented. Keep up the good work TEAM ACCLAIM MOTORS! HAPPY THUMPING

Mix feeling as what was promised was not delivered. Technical areas ok.

Worst technical advisors. They just want to get rid of the customer. Twice i went for the same issue and they did the same exact thing with out investigating why i came with the same issue for the second time. The service supervisor behaviour is worst. I know RE bike selling like hot cakes but the behaviour of the supervisors is totally not acceptable. For them it is one of the bikes they attend and for us it is THE bike we have. No more servicing from this center. Loosing me is not going to affect them but at least it will not affect bike.

Excellent work

Second favour from authorised Yelahanka ,bangalore 10th days after service i found oil leakage at ma parking lot... We people are paying 1.5lakh + and this is the way you people serve us ..only because of your worst service now ma bike is having new bore in 2 service .. New head in 4 th service .. In 5th service u want ma bikes engine to be ceased ?? Abhinav raj k

It was good service and we can see a clear picture from waiting room what is been done on our bike and the service manager understands our issues.

It was worst experience in this showroom and workshop that sales guy it’s very rude and not professional person berthing given wrong commitment and information , after that service person told that tank sticker will come after that when am seeing the bike it’s side piece only but he charged 1500rs it’s very upset in future I never refer this place to anybody of my friends and I never go back to again this place

Service team is very professionalParts availability is good compared to other dealersService quality is better than expectedWill recommend this service center to my RE group.

Best RE authorised service center.

Lot of communication gap between customer and service people and small spares also not available.

Service manager asks for oil change everyone and bills it but didnt care of changing old oil not even topup and your spares will be replaced with broken one if you wont check

You will get your work done. Its gonna take sometime

Thank you for quick services.The management is understanding and reasonable.They accepted urgent service request.

After a lot of unsatisfactory services elsewhere, found a good place for the Enfield Classic 350 service. They analyze the bike very good and suggest the best. Nagesh is the person who attend your bike and has good knowledge on the bikes and co-ordinates very well. A good service experience overall.

Good customer service.They did a great job with my Himalayan.Had tappet issues. Babu sir helped me get the engine head replaced under warranty in just 2 days as I was preparing for a ride. Supportive staff. Probably the best authorized service center in Bangalore for RE

Had a wonderful experience here in contrary to my previous experiences in RE service centres. The staff was real friendly and didnt charge me extra by unnecessarily replacing functional parts. Got it serviced on time and also they were very polite in communicating and treated me the theyd treat a potential buyer.Also one of the staff gave me tips on braking and maintenance of the bike. He explained in detail the ways we can improve the mileage and lifespan of the motorcycle.

This authorized service center losing its credibility day by day. Many times I saw the mechanics were busy shinning, repairing their personal two wheeler(other brands) rather concentrating on customer RE two wheeler. The service here is bit costly. I hope they may provide better service compared to what they charge.

To be Specific:1. Service Advisor wont listen to the customer, I had to inform the same point multiple times yet my point has not been taken into Consideration2. Most importantly, These people are not bullet Experts.3. They always advice to Complete Part replacement, Even for the minor adjustment which can be fixed with a workaround4. if its a paid Service, its better to Explore an Expert Bullet Mechanic locally instead of a paying hefty bill without any benefit / accurate service

Its good but not best.

As always, they ensure that the bike is serviced as its supposed to be. Courteous staff and great hospitality