user
Peenya BSNL Customer Service Center(CSC),Peenya,Bangalore
TELEPHONE EXCHANGE BLDG, Nelamangala - Majestic Service Rd, Prashanth Nagar, Peenya, Bengaluru, Karnataka 560058, India
Appearance
Comments
Pr
Review №1

Staff was very nice. beehive politely.

Ar
Review №2

People take their own sweet time to come and work.

Am
Review №3

No need for you to come to office for getting upc code for porting to different network.

Ha
Review №4

Please never take an ftth connection from here the worst service the employees dont know their job and are least bothered about the customers the connection was also pretty every week one or 2 days it was out so its a humble request dont take ftth connection from here

po
Review №5

Hardly any people, reminder of old times before internet. Surprising the office people didnt know how to register a complaint..

Ka
Review №6

The service is very wrost, please dont chose the BSNL

kp
Review №7

Very bad experience ,not maintain hygiene, place was very dirte and foul smell in office,how they were sit and do work.

kS
Review №8

Plan voucher not properly in gaid

Ga
Review №9

Service is the worst due to some irresponsive staffs there. A person called Rama linga will take ur cash and will never give conection.

Ak
Review №10

Good coustom services

Me
Review №11

Worst, worst, worst service from Peenya bsnl office. Because of these people BSNL is one of the worst loss making PSU,,, congrats you guys

Va
Review №12

I gone for port my number they charged me 206 rupees, they are not working properly and not meet the customers need.

Va
Review №13

I taken broadband connection from Peenya bsnl office, every month there are issues so finally disconnected the connection, even after disconnected getting bill. Very poor response from this office, if I call customer care they suggested to contact bsnl office. Horrible not sure who can solve this problem.

Hi
Review №14

This place is located at Jalahalli Cross, besides the petrol pump. Nowadays it remains empty because people are surrendering BSNL land line phone connections as well as mobile SIM s. I too went there to surrender my land line. The staff there were very helpful.

ja
Review №15

This is the worst telecom provider in the whole world ,If by any chance your planning to take a ftth connection please do not take it ,in a week you will have a minimum of 12 to 16 hours of server down issue where you wont get internet , and when you contact the customer care they will simply cut your call , so please dont take this connection you will end up wasting all your money , and even during the time of cancellation they will ask you to pay the next months bill in advance , the worst I repeat the worst service providers

Bh
Review №16

I called to about bsnl customer care number but one lady picked call and she list bothered about to give solution even not having minimum knowledge about bsnl .. told to call 1507 but ntg usefull...

Ra
Review №17

Very bad,very irresponsible staff

Go
Review №18

I purchased new sim in the BSNL office , jalahalli cross.. For new sim activation took 6 hours after continuously fallowing their customer service agent ... But he was not responding properly. He took total 190 rs for 1 sim (36 rs )and activation plan (153 rs)...But he didnt recharged for 153 rs plan which was including 53 rs talk time , on net calls 15 paise per minute and 180 days validity... He told lie tat he recharged for 153 rs plan... and later he switched off the his mobile... we couldnt get any response from him after tat..

Ra
Review №19

Worst,, yuck, just worst service by Peenya bsnl branch, I regret.. thu

Pr
Review №20

Typical BSNL office where ther is no one to solve your issues. People take their own sweet time to come and work. No wonder BSNL is done. Seen customers who are struggling for their ftth speed issues. Private players are charging very less for good service.

Gr
Review №21

Very good service. Most of the employees are very helpful and polite. They will try to solve the coustomers problem. They will explain and finish our doughts. No language problem. It is situated straight infront of the metro station. But the only problem is, it is very hard to cross this road. Very crowded highway is passing infront of this office. Except this every thing is alright and very good manners.

Wo
Review №22

They are asking us to pay Rs.12 per meter for cable When I ask for BSNL fibernet connection. Around 220 meter cable required. I should pay 3300 to only for cable. Why we should bare cable charges very bad.

Lo
Review №23

First of all company is under loss and these people here if you lose your sim card theyll just take some amount and give new sim without any complaints

Hu
Review №24

Worst network, worst speed, worst response tym. Overall worst bsnl service

Co
Review №25

You might be surprised - a government institution getting 4 stars? When neither did I expect to get such beautiful support when I had visited them. This is for standing out from the rest, this is for being supportive and understanding, this is for your promptness to help and this is for being the best. The MNP and SIM department although is slow, is supportive and eager to help. Kudos to you team, Kudos to Jalahalli CSC

Am
Review №26

Does not pick calls, no response to any forms of communication

Ha
Review №27

Need to be improved more. No Proper response from staff

Vi
Review №28

Very good service. Never expected from a BSNL employee. Keep it up

Na
Review №29

Good service when ever I visit. Good helpful staff

Sa
Review №30

Person in mobile payment desk was arrogant. This is one of the reasons why citizen dont like to go with BSNL. Another customer after us also faced rude behaviour from BSNL employee.

C
Review №31

Good customer service.I went to get port my number,it was a humble interaction.the response was also nice

ma
Review №32

Good service. Its mostly with long queues as its near the circle and near bys stop. Good staff.

Na
Review №33

I have replaced SIM card from BSNL office they said it will activate very next day but it was not activated I have tried multiple times to speak to the office as well as customer care number both numbers are not working and office number always engage and very poor response from the staff

Ja
Review №34

Workers are here simply wasting time. They are not respond promptly.

Da
Review №35

Dont go just dont youll regret it later avoid by all means

Ra
Review №36

Bsnl office in Jalahalli cross, good service peovider

Gi
Review №37

Still similar to other government office, tad behind airtel and jio center. Fill the form for simple sim replacement and same poor service. Hope they quickly change and adapt to the latest 4G volte ASAP.

Sh
Review №38

Service personal were very helpful and resolved issues quickly.

Ja
Review №39

BSNL Peenya customer Service center. Place for BSNL mobile land line connections and queries. Dusty environment because of the heavy traffic of Jalahalli cross junction and also the center is in a lower location to the road. Vehicle users can reach by joining service road from Peenya police station junction. Only road side parking is available.

Dh
Review №40

I think good response

Su
Review №41

Great staff . Very patient and helpful while attending customers..

ha
Review №42

🤦

Ta
Review №43

That was BSNL. Very friendly staff, helped me on the spot with replacement of my SIM card as well as pending issues related to a land line I had surrendered. But about the poor network (mobile) at home that I complained about, they couldnt do anything! Of course I know the problem is bigger than what they can handle by themselves! This is for the top management to take action, as they know the problem for a long time, but action not forthcoming!

Ra
Review №44

Poor customer Service they are providing.

De
Review №45

Bsnl services

Pr
Review №46

Worst experience. I came on a vacation from US. We lost internet connection and filed a complaint. Received a message that the case will be resolved by a technician named Thipperudriah. No response from him for half a day. When I called him he said he is on leave for few days since he is sick. Really?? My case was allocated to someone who is on leave???I then call the office and a lady named Kalavathi replies that nothing can be done since the line man is on leave and I have to wait for someone else to get free. Wow. Another lady in the office said I can call the AGM if necessary. When I tried calling the AGM ,the PA said he is on field work and I never get to talk to the AGM inspite of multiple calls.Its now 3 days and we are still without the internet. Horrible experience.

Ra
Review №47

Not happy with service provided

Ja
Review №48

You can observe the positive change now

Mu
Review №49

Very good supportive Good..

Bh
Review №50

Staff here are very helpful.Pity bsnl is yet to roll out 4G

Ja
Review №51

Worst service, no one is bothered though complaint registered and request done in their office personally, very carelessness...

Ak
Review №52

Workers gives good response here..

De
Review №53

Its is a good place to meet BSNL service

Ba
Review №54

Good service, polite and helpful

Pa
Review №55

Near signal easy to reach quickly

Sa
Review №56

Very good service!

Mo
Review №57

Worst.... Simply company name will damp with these center...

vi
Review №58

No proper parking , customer service is ok

Ma
Review №59

Can Easily be located from Jalhalli cross...

Gi
Review №60

Can improve the customer service support

Ha
Review №61

Good

Na
Review №62

Onsite staff will listen and rectify the problems

He
Review №63

BSNL Sim Exchange Was Very Easy

Sh
Review №64

Typical Govt office, I dont know how they are going spend time after retirement.

Po
Review №65

Meeting with staff is very good

Bl
Review №66

Gud telecom service

Aj
Review №67

Helping and good professional

Ay
Review №68

Nice person s

Ba
Review №69

Worst service

Na
Review №70

Pathetic and unfriendly

Su
Review №71

No proper guidance

Pr
Review №72

Worst no response

na
Review №73

Good staff

Ra
Review №74

Ok

Ha
Review №75

Good

Ha
Review №76

Helpful and patient staff.

Sh
Review №77

Easy to reach

SR
Review №78

Good

Na
Review №79

Superb

Av
Review №80

Worst network

Mo
Review №81

Good

Na
Review №82

Good staff

Ad
Review №83

Nice and polite staff

Mi
Review №84

Staffs are very lazy and not customer friendly.

Ma
Review №85

Not good service

Sa
Review №86

Good

Ar
Review №87

Govt Telecom company

Ra
Review №88

No service at all

Ra
Review №89

Good service.

Pa
Review №90

Ok

Ra
Review №91

Good service

Ma
Review №92

Too durty

Pr
Review №93

Quite OK

ra
Review №94

Very bad response

Pa
Review №95

Hate this place

GU
Review №96

Service is good

Su
Review №97

Useless

Ma
Review №98

They will respond

Gu
Review №99

Worst service

Sh
Review №100

It okay

Information
12 Photos
100 Comments
3.1 Rating
  • Address:TELEPHONE EXCHANGE BLDG, Nelamangala - Majestic Service Rd, Prashanth Nagar, Peenya, Bengaluru, Karnataka 560058, India
  • Site:/url?q=http://www.bsnl.co.in/&sa=U&ved=0ahUKEwjplNnowMTuAhWHHOwKHQRtCukQ61gI_kwoETCLAg&usg=AOvVaw0M2yG71_ouf9bb8A_IaCTJ
  • Phone:+91 80 2839 9988
Categories
  • Internet service provider
  • Telephone exchange
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:10AM–5:30PM
  • Sunday:10AM–5:30PM
Similar organizations