This store has all the dyson products like Vaccum Cleaner, Air filters, Hair Dryer, etc. for demo and one can book the products as well. The executive on floor was very knowledgeable. He explained every feature of the products in detail. He also asked about our purpose and suggested thr models we should go for. Throughout our conversation, his suggestions were pretty genuine and we never felt he was pushing us to buy. One should definitely visit the store to experience nice products from Dyson.
Very bad experience. I went there to buy TP07. Product was not there in the store but available in Amazon with 2 days delivery. But the store people promised me 1 or 2 days delivery and made to place the order in store. Now it is expected to arrive after 5 days. I called the store multiple times but now they are saying nothing can be done but wait. This is very unprofessional behaviour.
Brilliant technology and innovation! Bought the Vaccum cleaner V8+ online directly from Dyson. Delivery and product demonstration were all good. Yes, it is pricey but the product works great. Em a person who always wants everything to be clean. This machine does the job as described. Picks up minute dust from the floors and carpets which is not possible even through a normal high powered vacuum cleaner. Very much impressed.
I had filled up the online format for a demo, forget the demo no call back at all.Then called the showroom number, NO one picked up??????I have changed my rating to 5 as the Vacuum cleaner is just fantastic. An excellent buy. CS does require tuning.
I ❤️ my new Dyson. The luxury of it being cordless & powerful at the same time .I did not even visit the store in Bangalore.The entire team, Nivad & mahadev and the Bangalore team were really helpful & pleasant to communicate with.Hope you will NEVER franchise your company.I would recommend this product blindly .Look forward to a continued relationship with the team.Good luck & God bless 🙏
I purchased a Dyson air purified for odd 35,000. Ridiculous product and ridiculous customer service. I received a faulty product. after so many escalations and calls, i got a new one delivered and it was faulty again. I ended up wasting my time and money over this ridiculous product.I had severe allergy after I used this product. They never addressed that concern at all. they dint care. they dint have a mechanism even to probe that.Dear friends, if you are planning to buy a purifier, just buy those normal brands which cost 5,000 to 15,000. it serves the purpose really wel and promises peace of mind. Hell Dyson and its products. I even lost money.
Excellent customer service by Rachana. Dyson is expensive, but has a fantastic range of products and its the price you pay when you dont want to compromise on the quality. The experience was fantastic and we know we will be coming back!
I recently shifted to one of the apartments off busiest locality in central Bangalore. Its nightmare for anyone to clean the house because of amount of dust on daily basis and after enough research, I thought to check out with Dyson amd called them home for demo and Mr. Ayyappa, was very patient and explained each and every single query I had and gave us few handy tips on how to use the machine and I was satisfied enough and decided to buy V11 Absolute Pro and I am so proud of the decision I have made and very happy with the product and I highly recommend this.
I bought Dyson V10 Absolute PRO couple of weeks back. The entire family is pleased with the product, and we are having fun cleaning the house. Design and effectiveness are just brilliant. For the first time in our life, we are feeling clean house.Coming to the team, Dyson for sure has a great culture and training which is seen through their team. Iyappa who showed online demo and Rony who helped with the support demo and queries were friendly, customer-focused and very responsive - Appreciate their every bit of support and guidance.With a great product and outstanding team, I am sure Dyson will be a pioneer for the Indian market, inspiring many families.
I recently visited this store to take a look at the product. Ayyappa who was in store helped us browse through the store. He made us feel like we are in a 5 star store and explained us about all Dyson with so much passion. I was impressed with the V11 demo and decided to make the purchase. I was excited to use the machine at home, and when I did, was shocked to see what came out of my carpet and bed. I would recommend Dyson vaccum to all my friends and family and this Store for their exceptional customer service. Thank you Ayyappa for convincing me to buy Dyson.❤️
My recent purchasing of an Airwrap was pleasant and smooth, it is an amazing machine for styling especially the curls. Right from the moment I entered the store to having to select my product, my experience was smooth and informative. Saravanan a Dyson executive, made us feel absolutely comfortable and welcomed, professionalism and transparency is all a customer needs and Saravanan delivered that very well, he maintained a positive attitude throughout our conversation, was patient enough to answer all our questions during and after the demo and helped us in making a purchase based on our needs and expectations, I had a wonderful shopping experience and would recommend anyone to make a purchase in without hesitation.Good job!
I bought a Dyson Animal. I appreciate the effort put by Vivek in explaining the product and its engineering excellence. He is very patient when I called couple of times on doubts. Good shop and will recommend.
The other day my husband and I visited VR Bengaluru mall and came across this Store. It looked very unique so we decided to browse. We were greeted and welcomed by all the staff at the Store. They helped us browse the store and introduced us to the brand and what it stands for. Dyson technology is very unique and efficient. I tried on the Airwrap and was amazed at what I experienced. I loved the customer service of Ayyappa who helped us in the Store, he was very patient and professional and had very good knowledge about Dyson products. I brought the Airwrap because of the service and because the machine was too good. Highly recommend Dyson and This store.
Extremely helpful , very well explained. Rrachana specially very sweet & prompt in replying.
Had a great experience in checking out products of Dyson, demonstrated by Rachana i,e,. the hairstylist of the brand.... It was difficult to manage my hair, she demonstrated the Airwrap which was so impressive... I went ahead and bought the Airwrap and loving it... please do visit the store without doubt and ask for Rachana if you are in search of a hair product for amazing demo
Due to the pandemic situation could not step out so contacted the Dyson store for the purchase of the airwrap. Vivek, the store manager gave a call back (as they didnt respond when I called) and helped me out in every step from ordering the product to getting it delivered the next day of my purchase. He patiently explained me all the pros and cons of the machine, and answered all my questions. Great product and amazing customer experience.
Amazing products and experience. Rachana was extremely friendly and helpful. Finally helped me get my hands on the air wrap
For a Dyson vacuum cleaner fan ! This is the best place to get hands on demo of each new product thats in the market now !Dyson V11 ! Seems to be show stopper now !Courteous staff and service !
I purchased the Dyson Airwrap and the shopping experience was a delight. The staff at this store are extremely polite & helpful. The Dyson airwrap demo given by Rachna was super clear & extremely helpful. Really appreciate the effort she took, in patiently clearing all my doubts regarding the product.
Amazing experience from the dyson store.. Rachana helped me with amazing offers, and I’m so glad that I was able to try my hands on Dyson...
Amazing experience! Vivek from VR Mall store was really helpful. One of my friends recommended us to speak with Vivek. While the product was not available at that time he made sure to keep us posted on every action which was really pleasing. Finally the day product was available he helped us in every way to make our purchase experience seamless. We bought V11 Absolute Pro (Gold). Five stars to the Dyson team! Great experience.
HAD VISITED THE DYSON.. I HAD RECENTLY PURCHASED A V8 VACCUM CLEANER, IT IS ONE IMPRESSIVE MACHINE THAT HAS EXCEEDED MY EXPECTATIONS IN TERMS OF CLEANING MY HOUSE. REALLY APPRECIATE THE ASSISTANCE OF MR. AYYAPPA, WHO HELPED ME IN MAKING MY DECISION FOR MY REQUIREMENT. HE NEVER PUSHED ME TO PURCHASE, UNDERSTOOD MY REQUIREMENT AND HELPED IN SUGGESTING THE MACHINE FOR MY REQUIREMENT. THE OTHER STAFF WAS ALSO VERY KIND AND PROFESSIONAL. LOVED THE EXPERIENCE AT THE STORE. IF YOU HAVE A PLAN OF BUYING A VACCUM CLEANER, I DEFINITELY RECOMMEND VR BENGALURU DYSON STORE.. CHEERS.
Excellent experience - Good store concept and professional sales team. Detailed demo by Saravanan was thoughtful and convincing.
Well, i bought the Dyson airwrap at the VR Mall ,mahadevpura, and Im really happy with the experience. The sales executive Ms.Rachana Sriram , she is pretty good at her job she explained everything about the product in detail nd even gave the complimentary attachments. Overall experience was really great and Im super satisfied with the service and the product provided .Thanks 😁
Visited the store in VR mall to check if the vacuum cleaners are really as good as everyone claims it to be. Thanks to the executive at the store Mr.Ayyappa who gave me a complete demonstration of all the models and helped me decide on which model would be the best investment for me as per the day to day need and area of my house. Bought V10 absolute pro.He also made sure to follow up on the delivery and setting up a video session (covid time so no house visits)on setting it up and usage of tools.Yes, it is expensive but after using it for a few days - 5 stars to the dyson product, technology and Ayyappas team !
Great demo given by Sarvana and Abhishek. The product has been a life saver during Diwali cleaning. (V10).
I wanted to buy the Airwrap recently and I got to contact Aiyappa who helped me with it in every aspect. He was extremely nice and was so kind to talk about the product and impart all the knowledge he had, helping me make the decision quicker.I am so glad i bought the Airwrap because it’s indeed a magic wand. I have visibly seen a difference in the texture and shine Of my hair. I feel it’s worth every penny and does deliver everything as promised. This truly has changed my daily hair care routine and the best part is everybody around me have noticed the difference too.The technology is mind blowing and it’s one of a kind.Thank you Aiyappa and Team Dyson. :)
The staff Mr. Sarananan at VR Bengaluru was polite, explained and demonstrated the V11 very well.
Totally loved the whole experience. The staff was really friendly, everything was explained in an interesting manner and all queries were answered. Our buying experience was also smooth and amazing. Received the v11 on the same day. Would definitely recommend giving this store a visit instead of buying it online. Hands-on experience is much better. Shout-out to Ashley DSouza for patiently helping me out with the whole thing!
My wife introduced me to this brand of vacuum cleaners, and I must say that I was awestruck at the design, but was pondering if it was worth investing in. My wife arranged a demo at our residence which is kept clean by my wife and I (that is what we believed until the demo). Mr. Davis arrived at the location and in under 10 minutes changed our opinion in moving from conventional vacuum cleaners to Dyson. The part that made my wife and I believe that this was the best vacuum cleaner out there was when Mr. Davis conducted a demo on the mattress (which was vacuumed by a conventional vacuum cleaner about 2 weeks ago). I was stunned to see the amount of dirt/dust/dead skin particles that were picked up by the Dyson vacuum cleaner. It took us just a few days to make the decision and purchase the Dyson V8 Absolute+ vacuum cleaner. This vacuum cleaner is not only used in the house, but the balcony and car as well. We were so impressed about owing one that we offered free demos to friends and extended family members. I would certainly recommend investing in Dyson vacuum cleaners. Next stop for me is Dyson air purifiers :)
Very nice product 😊 worth it😊 thank you rachana for helpin me😊
Received our Dyson V11 Vaccum without having to step out of our home and the store not being open. It is the most practical and coolest gadget to have. Extremely happy with the service. Vivek was very helpful and gracious every step of our purchase experience. From placing the order to the demo it is a breeze.Just dont think twice go for it.
Hi I have been in touch with your WhatsApp executive to schedule a hair styling appointment as the Dyson airdrop just did not work on my hair ,I have been following up in vain from many weeks I finally gave up and decided to return the product . when your executive promises to help and then stops replying how is it my fault for exceeding exchange time? I wanted this product to work hence I waited but your customer service is lax and terrible .please refund y purchase as the tall claims of this product fall flat and you deceived me with your wait for our stylist to get backroute!
The staff at the shop are very helpful and it was a good experience shopping there !
World class products. World class service. Mr. Vivek from Dyson store is as good as their products. He not only took good care of us at the store by explaining each product but also assisted us after sales.I own a lot of Dyson products and I have to say that I’m extremely satisfied with all of them.Each product is like the investment made for decades.
Dyson is a brand that’s need no Introduction. Dyson V11 Absolute Pro is a cutting edge vacuum cleaner of consumer technology. I am using this machine from last 7 days and I found it extremely efficient at its job. I tried cleaning areas like the ceiling, that isnt cleaned as often as is the case with the floor, and the mattresses in my room, which I know from experience is the breading ground for all sorts of dust particles and bacteria, using the V11 Absolute Pro vacuum cleaner, and I was genuinely astonished by the ease with which it sucked out the dirt from those surfaces. The Dyson V11 Absolute Pro vacuum cleaner is undoubtedly one of the best vacuum cleaners in the market right now. It is fast, it is easy to use, it cleans well, it doesnt produce a high level of noise and it looks great and the best thing -- it has a display. Thanks to Saravanan for well clarifying all my doubts and giving the excellent demo. Way to go Saravanan!
Amazing design and products. V8 Absolute works just fine. The person at the store suggested the right product according to our need but not the top end. Thumbs up!
Wonderful gadget. Was very impressed by the demo given by Saravanan. It helped us choose the right product. Been a great experience overall!
Great store with great products and people. Due to the high price we werent very sure about making a purchase. Vivek from the store was so clear in what the product does that he was instrumental in us making a purchase. His ideas were spot on aligned with Dyson and his communication was crisp. After getting to know all about the product we couldnt help but walk out with a brand new vacuum cleaner. Products are awesome and innovative. As an engineer myself I am always amazed at the products that Dyson brings out. Kudos!
Delightful customer experience at the store. Knowledgeable support team who were patient with our queries and demonstrated the products very well. The experience with their product has also been great so far.
The customer service was great. They gave me the wrong product and the next day, sent someone to pick up the wrong product and replaced it immediately. The store manager Ashley was quick to respond as well. Overall, loved the product and the service
After a bumpy start of no call back in over 2 hours, Cheshta from the call center sprung into action and ensured that the sales team did a demo at short notice. Ashley was my demo technician. He was spectacular! Crisp product demo and returned in an hour with the new piece as promised. I am a delighted customer!
It is a great product and comes with easy operation Straightens the hair with very less heat. Smoothens the hair. Sarvannan in the store understood my requirements and assisted through out our shopping and has clear idea on products.
Wonderful all round experience at the store. The moment we entered the store, Saravanan made us feel valued, irrespective of whether we would be a potential client or not. His demos were detailed yet simple to comprehend. His knowledge on the product helped us in making our purchase decision right away. All employees at the store were courteous and ready to help. They were never forceful in their sales pitch, gave us our personal space to make our decision and was around to address any queries. Post sales queries to Saravanan have been promptly addressed with utmost level of satisfaction. In short, best purchasing experience that one could ask for.Post sales demo at home by Junaid was also excellent. Love the quality of communication from all Dyson personnel, punctuality and commitment.Last but not the least, the price of Dyson vacuum may be on the higher side but it is worth every penny spent.
Delightful purchase experience at dyson Bangalore showroom. Executive explained every aspect of the air purifier that I picked up. I could set up the machine all by myself in 10 mins. The product build quality is awesome.
Amazing products.. excellent service..Mr.Saravanan helped me in choosing a hair dryer for my frnd and the demo and explanation was brilliant and she is so happy with product. The quality of the product is extra ordinary .
Excellent store with very knowledgeable staff. Even post purchase experience has been great.
Picked up an air purifier from UB city and I must say that the products are excellent. There Seems to be no competition for their products in the current Indian market. Simply phenomenal and great customer service.
Great experience. Vivek was very professional in his sales pitch and did not push for a sale at all. Store is arranged well. They should move the vacuum cleaner test area to the front so more people can see the amazing work of their machines.
Unique store design and brilliant products..!!
I had bought an air purifier last week. Great design and I had to get it delivered as I stay very far from where the store is located but they delivered the product in 4 hours and helped me with the installation. Great customer service and friendly staff.
It was my first visit,Dyson products are scientifically designed. Interaction with Mr. Vivek was quite informative and patient.Amazing store!Way to go!
I was on s social visit to Bangaluru and happen to pass by the Dyson store in VR mall on Whitefield. I was well versed with yr vacuum cleaner as had experience of using it in my sons house in Chicago. I was longing for one for quite some time so I checked with staff and they were kind enough to explain me in depth all the advantages of owing one and also to deliver the same free of cost to Mumbai where I reside. I was very satisfied with the over all service of Bangaluru store staff and also after sale service in Mumbai for installing and demo. I feel u should open a store in Mumbai too as people are now aware of all yr products and longing to get from nearby place. Tks and wish u and yr staff hood luck
Excellent customer service, excellent products... Saravanan, representative of the showroom guided us well... Satisfied shopping at Dyson store in VR mall Bangalore....
They went the extra mile to deliver my air wrap beyond their store timings and were so considerate to my whims! Definitely recommend this store for their customer service - and ofcourse dyson product in itself is amazing!
Excellent support & service by Saravanan ! He actually had the product home delivered , saved me from driving through Bangalore’s legendary traffic to whitefield.The Dyson Airwrap is a brilliant product , I’m totally loving the experience.
If you dont have budgets problem, this is the best place to buy futuristic electronic things.
Was very happy with the product I made a purchase at the kiosk in UB City for a vaccum and air purifier yesterday ....they have amazing products and are goin on offer for a few items was very happy especially with the vaccum which does a great job.... Thanks Ashley for the suggestion ... Cheers
I bought a new V10 absolute pro vacuum cleaner from VR Bengaluru store yesterday. The store looks so fantastic. Its a must buy product :)
Excellent service and product was delivered in time ....Thank u
Great products and amazing staff.Loved the way they demonstrated the products.
The sales guy was technically very sound he knew exactly what Type of add ons i was looking for and helped me pick only that instead of forcing everything upon me 👍
Great support from Vivek....keep it up
Very poor customer service. Giving 2 stars because Im quite happy with the product, though it is outrageously overpriced.
We bought vacuum cleaner packed set did not function the day it was opened by their technician.It’s three weeks still no replacement nor any update from any of their representativesWorld class product but unbelievable service back up
Never answers phone call
Love the products .top end but expensive
Ok
Nice
First store in Bangalore
Okay