user
Apple Authorized Service Provider -Reliance resQ - Bengaluru
107, S R Paradise 1st Temple Street, 11th Cross Rd, Malleshwaram, Bengaluru, Karnataka 560003, India
Appearance
Comments
Sy
Review №1

Very good service provided by Mr Masood and his team I had a issue in iPhone 12 Pro Max got display replacement done on time very quickly they had done the service in Bangalore I have seen many service Center they won’t respond properly finally there is one service Center they do there work fast and very much satisfied with there service.

Bh
Review №2

My iPhone was serviced in just a few minutes. Great service by the technician. Very professional. Keep it up!

Ab
Review №3

Efficient service for repairs. Only issue is wait time as there is only one service executive.

Vi
Review №4

Product was replaced within 5 working days (under warranty period). Updates will be given through email and phone, and they will contact you when the service is completed. They will understand and assess the problem before any service or replacement. Overall a very good experience.

Sh
Review №5

Quality of service at Reliance resq is to good and very impressive must visit this service centre!...Experts are highly professional and they are to good at handling queries!...Which really touched my heart!..One good thing which I noticed at this service centre is they value the customers!..They are good at responsiveness!.In one word if I have to say it’s a complete package to a customer!..I will surely recommend this service centre to all my friends, colleagues, relatives and family members!..Humble request don’t change the service post review update!..🙏😊

sa
Review №6

Quality of service is extra ordinary!..The experts at this service centre are well qualified, very professional and very responsive!...I had met an expert Mr.Chandan he was very humble and generous!..I had visited the service centre to procure a tempered glass!..He took my number and informed me that he will call me once the stock is available!..Excellent service

Zu
Review №7

Staffs are very professional especially the two staffs Mr.Chandan and Mr.Masood!..Quality of service is extremely superb!..The best thing among these staffs is they value the customers concerns that is more important for any service industry!..On responsiveness they are too good!..Overall I am satisfied with the services!..You can trust and visit this service centre!..I highly recommend this service centre because I am very happy with the service!..Thank you guys!..😊

Am
Review №8

Staffs at Reliance resq are highly qualified, very professional, humble, courteous and good at handling customers concern!.. My queries were addressed on time!..The Best thing which I liked in the staffs is they had the smile in their face from the beginning till the end of the conversation!.. I was rude in terms of approach but they were very generous and soft!.. Especially the experts Mr.Chandan and Mr. Masood are doing a great job!.. Thank you for your excellent service!.. ☺️

Ma
Review №9

Apple service Had a wonderful experience. The service engineer is very friendly and helpful. The service was done quite quickly and the whole process was very smooth and easy. THe person incharge was very professional.

Ay
Review №10

Awesome service folks👍!...Keep up the good work!..I am impressed by the services provided by Mr.Chandan at Reliance resque I will surely recommend this service centre to my friends, colleagues, family and relatives☺️☺️

Mo
Review №11

Superb service at Reliance resque..The staffs are very humble and to professional in handling my queries..Thank you Mr.Chandan and Mr.Masood for being so generous!..You folks are doing a wonderful job!..🙏☺️

Sa
Review №12

Awesome service from the technicians Chandan and Maqsood!..They were very responsive and very professional in terms of resolving my query!..They value the customers concern!. .Good quality of service

Mo
Review №13

Overall I had a great experience visiting Reliance resq service centre!,,,Mr.Chandan was a technician who attended my query he was very professional and very responsive towards handling my query!..I would prefer referring this service centre to my friends and colleagues!..Good service!...

Mo
Review №14

Wonderful service experience at Reliance Resq apple service centre!..best in class with the highly qualified technicians!.. The two technicians whom I met for a query Chandan and masood were very friendly and humble!..Maintaining all the covid standard precautions!.. must visit 😊

Aa
Review №15

Had a wonderful experience. The service engineer is very friendly and helpful. The service was done quite quickly and the whole process was very smooth and easy. THe person incharge was very professional.

Ve
Review №16

Great service experience with apple service center located in Malleswaram, best in class service with highly qualified technicians, maintaining all the standard covid precautions,Must visit 👍

Bi
Review №17

Service was good by raliance resq , but the product iPhone worst .iphone 12 mini very worst

Mi
Review №18

Patient and courteous staff chandan! All the best for your future.

Ra
Review №19

Awesome service... Staffs are very professional...

Na
Review №20

Awesome services!..Staffs are very professional!..Quality of service is superb!..It is extra ordinary!..Thank you folks🙏😊

Sh
Review №21

Was an average experience...The price of the important accessories were not explained at first go..Only the main product feature is explained and the price quoted. Only while making final payment, the inevitable purchase of related accessories are revealed..... Charger and earphones are charged extra which we were informed only while making the final payment.

Sh
Review №22

Very supportive and professional. Not crowded, so one can directly walk-in.

Dj
Review №23

Masood did a great job. Very humble customer service. He has immense information on the products and services he delivers. Thank you very much to Masood and team for the wonderful Service ✨👍🏻

Ch
Review №24

Staff was friendly and helpful in giving out all the information.

Ve
Review №25

Worst customer experience, they are not at all supportive and made us to wait for more then 1 hour. They said they are busy but I could here that they are chasing over the phone personal. These guys are really spoiling the name of Reliance. I will never purchase any more Reliance product. I would request the company to instruct these guys properly to handle the customers.

Am
Review №26

Pathetic Installation. Very inept technicians. Free installation is equal to pathetic Installation for these guys. Random answers, workmanship is a word these guys not even heard. Water dripping by the buckets here after first rain for AC installation. 3 Rd time I have raised a request. And that too customer care has no ownership, system says standard time in 72 hours, here customer has to stand with bucket for 24 hrs to save his bed mattress. Irresponsible cheats. Invoice : #889513820500448

Ak
Review №27

Professional experts. They do not commit anything before inspection. Give straight knowledge on first go based on their experience.

Sa
Review №28

Closed. No one there to give a proper response.

Ch
Review №29

Good apple service and fast Response.

Ar
Review №30

They are awfully slow at taking the case. I submitted my laptop and was promised that I would get it back in 4-5days but I did not get a call for next 15 days. When I called them, it seems they had forgotten to look into my case and I have to raise another case id.They assured me that this time they would fix it in 2-3 days but as expected neither they called nor they picked up my call. I had to go there and get back my laptop.Really poor communication and professional skills.

Ka
Review №31

Good behaviour and Fast service.

Ra
Review №32

Arrogent staff... Not ready to look at your problems

Ni
Review №33

Apple authorised service centre

Um
Review №34

Apple products services availableBut need wait for long time

Sa
Review №35

Good team, Mr Jithendra takes responsibility to solve problem and respects customer. Overall happy with service. 4 star given because of not having customer centric mobile app to raise companint and track the status.

BS
Review №36

Very supportive and professional.

Th
Review №37

Service team given good response

Ra
Review №38

Good service

bh
Review №39

Got my apple iPhone6s battery replaced here. Fair response from Reliance resQ folks.Giving 4 stars since they re actually not working as they claim they work from 8-8. They operate from 10-6. Recommend to call them before you visit

Pr
Review №40

Worst service center i jad ever seen please dont go hear by seeing good reveaves

Yu
Review №41

I gave my iPhone for services An inexperienced technician check just seeing and told it have board issue & asked me to give it for recycling (for 1K).Then i gave same phone on small mobile shop he opened and saw that display connector is not plugged in...PLEASE DONT EVER GIVE YOUR MOBILES OR PC HERE...THOSE GUY DNT KNOW ANYTHING ABOUT IT...

Ab
Review №42

Went to take service for iPhone mobile. Service is good.

An
Review №43

Authorized Service centre for Acer laptops. Last week I took my laptop for repair and my hard disk got replaced within 4 days free of cost since it was under warranty. The staff were very polite and explained correctly.

Ma
Review №44

Worst service place ever. Gave my Macbook pro for service there is , they kept it for one month. And then they delivered the laptop with out connecting the cooling fan inside and the display screws were missing. Gave it in ample service. They resolved the issue in no time...

Re
Review №45

Nice service

Ar
Review №46

Never ever buy Reliance ResQ service along with product. very rude Customer care and i had bought HUL Pureit Water purifier. to just change SF they are saying it will take 7 to 15 days. with regard to HUL Pureit - never buy this product . when pureit indicated to red light for change SF with in few days it will stop working where as ResQ Reliance team need 7 to 15 days to change SF. they are telling live with out water. Never by ResQ product from Reliance

SA
Review №47

The technical persons should be taught people skills. They just think customers are slaves

De
Review №48

Never buy any reliance electronic product like Reconnect brand very very poor service specially Reliance resq one of the Faltu service.I brought reconnect 43inch TV and it in warranty but now its not getting on,and one attending the call after calling service center

vi
Review №49

Good behavior, Fast service,

Sr
Review №50

Terrible Experience. I would have rated negative 10 stars but there is no option here.Never Buy Any Product from Reliance... Never Opt for Resq plan, they are cheaters.My Experience:1. I bought Kent Purifier last year with extended warranty. I called them for replacement of cylinders. Its been nearly a week no one visited yet. Even if I repeatedly give my number, they say incorrect number is recorded hence the request cancelled. There is no escalation point of contact !!! I had to call 100 times but no proper response.2. I had to buy above Kent one because of terrible experience before. Purchased a Reliance Tab (biggest mistake of selection ever by me). Tab didnt respond next day, got it replaced. New one didnt respond...again gave for servicing.... after couple of weeks of visits to the Resq the technician said the tab is fine. I asked him to use in front of me... for his embarrassment it didnt respond. He again took a week to tell that its of no use and one more week to approve a refund.These guys cant refund the amount so had to buy another product. Got it replaced with Kent. The product is good but service is terrible.The manager in Reliance, Orion Mall, said I cant help you this time. But please do buy a Large TV I will give you best deal... What a joke !!!

SA
Review №51

Worked here as TL suprb work nd team co ordination is fabulous

sh
Review №52

Dont go to this place especially if your acer laptop needs to be fixed. They dont fix your laptops. I went all the way there just so that they could tellMe to go to Koramangala.

go
Review №53

Brought lenovo laptop ,1.2yrs old .and had for paid 2yrs insurance.2months before my lap got turned off .n had given for service .after and a month got the updates ,that mother board problem .and reliance digital is giving back the lap ,that they cant repair .or they wil refund 35% that is 1000rs for 3200 laptop .if this is the case .what is the use of buying in reliance digital instead of buying from lenovo .worst ever place to buy your electronic gadgets. even 1 star is is worthless .

ak
Review №54

Worst sercser in the universe!. My laptop was given for service, and they replaced its motherboard. When I went there to pickup the laptop it wasnt turning on, they somegso made it working and assured me it was fine. When I got back home the laptop was not turning on and when I called them back their reply was very dissatisfing and arrogant. Dont ever give your products for service there...

PJ
Review №55

The place is not customersolution oriented. But i like the spokes person patience and customer respectly attitude.Negatives:1.This is the only international warranty Acer official service center.2. But they dont have laptop charger in stock.. Even i an in warranty period and i agreed to pay them after i have the warranty.3. If you want to get serviced your device which is bought our of India, they will only take it into international warranty if the person who bought it out of India himself is asking them to service and that too with visa and passport.(yes weird unknown policies).4. Okay then i agreed to pay but they said that for checking the complaint they will charge 1000rs as service charge on top of component changes.5. Even then i said okay, i knew is only charger problem, so please give me charger adopter directly without any service.6. Then he replied currently its not in stock, for that i have to order now and come after 5 days for pickup.7. I asked them at least if they will ship the charger if i buy it now because I am spending 400rs one side to travel in cab for 35km to reach them. But the answer is No.Yah thats why i said store is no solutions oriented.Positives:1.Original Acer charger @ 1500rs only2. The main person whos communicating things with customer is not reckless or impatient. Hes good. Infact every other men inside were good.But Im shocked to hear that it is the only service center in Bangalore for Acer. Nothing in Hyderabad or anywhere in the country except one more in Delhi.#AcerSucks

lo
Review №56

This is Acer authorised service center for laptops. My first onsite service warranty experience was awesome.In 24 hrs they took my laptop, repaired it and also delivered it to me on my place which is 20 km far from them.And the person who took my call from there side told me what was the problem with laptop, and what they changed inside laptop.Best service ever.

De
Review №57

Good post-sales support from these guys. Noticed water leakage from within the indoor unit of my 1 week old AC. Got in touch with them over mail. The issue was attended with utmost care and at the earliest possible time frame. Thanks to the high level professional approach demonstrated by Mr. Nayan Dalakia of Escalation Team and Mr. Shyamu. However, they need to educate the value of customer care to their field technicians, too.

Pr
Review №58

Very poor service. I had a laptop with Acer with international traveller warranty. They rejected the service to do servicing as the owner was not present. Thats totally fine as their policy says that.The laptop had problem with its GTX 1060 graphics card. Even the basics graphics task was not running(games, media player with nvidia, benchmark tools). I asked them whats the problem the replied its the problem with third party tools. These tools will not work on other laptops.( I had one more laptop of same model and its was working)How on earth can these guys say that. The hardware is designed to run these tools and certified by the nvidia itself. Get some knowledge guys, every customer is not a fool.

Er
Review №59

Recently my laptop had some internal issues and I was going to and fro contacting Acer customer care and they resq centre executive for a solution.My experience was less than satisfactory...the service men were polite and courteous but the lady who was probably th incharge or manage for Acer related queries really needs to work on her people skills.She is very unprofessional and very condescending when you try to explain your problems to her. She seemed to be well educated with her technical skills but Id severely lacking manners when communicating with the customers .

Am
Review №60

Reliance ResQ.... The center for insurance and repairs of your electronic items and appliances

Su
Review №61

The worst possible service centre you can imagine. They wont pick up no phone, nor do they provide service at home facility. I had to take my laptop 4 times to get a simple cooling fan replaced, and guess what! those unskilled technicians corrupted my laptops power circuit and the battery wont charge now. Never in a thousand years would I recommend anyone to opt for Reliance ResQ service care :x

Aj
Review №62

Call and verified timegs is 10am to 7pm. Apple repair also diffrent before visite pls call to apple care and conform the time.

Va
Review №63

I have given my acer laptop for OS reinstallation and when I consulted at store in malleshwaram for the status of the service,It was strange that they couldnt identify my laptop and made me wait for searching and finally the result was null they couldnt identify my lap.It has been 10 days and OS is not yet installed in my lap and i dont even know whether my laptop is in their possession also.

Ak
Review №64

Average service...not upto the mark by the brand name they have created

Vi
Review №65

We always feels glad while giving service to customers #staff

Sa
Review №66

Resq is authorised service centre for relaince digital

An
Review №67

Pathetic service. These people dont know how to speak with the customers. Uncultured and disgusting behavior. They didnt even try to use the product, simpy they rejected that it wont be considered under warranty.please dont go there

Da
Review №68

Great .I purchased sony led tv and taken extended warranty .my sony warranty expired and had extended waranty of reliance you suprise my tv went off on the last day of relience expiry.I called the care center and logged complain .my total charges without anyissues and repair was one for tea of cost .impressed.I recommend this warnaty

Sa
Review №69

This is a Reliance multi brand service center. They provide warranty and repair services for TV, fridge, washing machines and other white goods; from manufacturers such as Samsung, LG, Godrej, Lenovo etc.Are they good?Yes they are. Since the technicians are trained by the companies they support and use OEM spares for repair.Are they cheap?Nope. They usually dont repair any components, they just replace. So they can be more expensive that your neighborhood repair shop; but definitely more reliable too.Are they prompt?Depends, on the time of the day and your location etc. Typically they arrive after half a working day or the next day.How to approach them?If you have bought the product from a Reliance shop or have a extended warranty from Reliance, the actual service is provided by Reliance ResQ. You can also call them or visit their office directly.Recommended?Yes.

Ma
Review №70

I have visited service center resq malleshwaram with my mobile there is team support very good , eranna good support. nice team

Pa
Review №71

We bought a Sony Laptop in reliance digital with 2 year extended warranty. After one year few of the keys not working in the keyboard. We took it to Resq Malleshwaram, as nearby reliance digital told us it would be faster route.They took the laptop handing over the HD to us, claiming they cant guarantee data. After one week they called us and told that touch pad is not working and it will take one more week. All in all they took 14 days to fix/replace the keyboard!When we went to collect the laptop they fitted the HD and there is no sigh of system booting. We had few conversation, and spoke to manager there as well. But all they ended up saying is we cant guarantee data, without even troubleshooting what was the issue. After heated discussions I asked them to connect any other HD and show the result. They connected other HD and it was working. Then he reconnected mine and we left the place.Later after coming out we checked the laptop and found that system is booting without any issue. The champ at Resq didnt connected the HD properly earlier!Then we checked all the keys and touch pad. But touch pad is not working. Again went there and told that Even working for 7 days you didnt fixed the touch pad. Give clarification for the same?. He didnt asked anything how it is started, but took 30 mins more and fixed the touch pad and handed over the laptop.All in all worst experience with so called technical support. Either buy warranty from manufacturer or just pay to manufacturer service when something goes wrong. Never buy warranty from these unprofessionals!

Sa
Review №72

Pathetic service. Thieves!!! made me buy their 4 year resq plan for my HUL Pureit waterpurifier.. and when i am calling for kit change (after 2 years) its 3 days already... and have called 10 times.. every time lame non-actionable response with no deadline

Si
Review №73

Experience was good. Got MacBook Screen Replaced in 3 days

La
Review №74

No service at all. Bloody people

Ju
Review №75

I must say it has been my worst experience with Reliance ResQ, Bangalore. I had purchased a Home Theatre at Reliance Digital. I noticed a problem after few months of purchase. I made all efforts to inform the manufacturer and Reliance ResQ but in vain. Firstly, ResQ did not have the technical expert who could not just identify the problem, but could not even realize there was a problem with the unit. Post warranty, I had to resort to ResQ and I was misguided several times. Finally a person from ResQ could identify the problem but went back not to be traced again. Then ResQ gives me the number of another person at Banaswadi who asks me to send an sms related to the problem to his mobile and never got back. I have lost hope and am fed up!

vi
Review №76

They took 2 months to just change the keyboard of my laptop and they dont even inform if there is a delay.

Cr
Review №77

I had a problem with Laptop got quick service from the engineer Eranna really great service!!!! i recommend to all

Ya
Review №78

Great service offered for ReConnect induction cooker!!

Ma
Review №79

One of the authorised service centers for most of the companiesBut the technicians are buzy playing games or on phonesAn mail to the company will make them activePoor followupPoor knowledge on new things

A
Review №80

Good response but takes more time for the service

Di
Review №81

It is not a reliable service centre never buy any reconnect products in reliance you regret for buying it

dx
Review №82

Very good service apple,Acer and HVAC

Ak
Review №83

The worst service in the universe! They doesnt even know whether they have fixed it or not before delivering.

Na
Review №84

Its Ok but not getting solution early. taking more time

Mi
Review №85

THE WORSTSERVICE EXPERIENCED TILL DATE...NEVER PURCHASE PRODUCTS FROM RELIANCE...

Mu
Review №86

Good environment and the peoples are having good helping nature

Bv
Review №87

Very good service. Multi brand service

SU
Review №88

Good response. Fast and efficient

Ja
Review №89

Located a little off the main road. Decent service Center, though a little slow in response.

Ri
Review №90

Worst and useless service center I had ever seen I gave my laptop for service and battery replacement they took my laptop and returned Me after 3weeks without changing battery and servicing it please dont go hear for any service

Fa
Review №91

ACE HVAC CONSULTANTS ARE IN THIS BUINDING ONLY.

Pa
Review №92

Amazing customer experience

ka
Review №93

Told no one would come pick up my microwave & I had to carry & deliver it there. Quoted a very high amount. I declined to accept & they charged me Rs 200 for just looking at the appliance

Di
Review №94

Laptop showed issues after a Windows update.....these people claim it to be a mother board damageAlso they were not having original drivers for the device.

va
Review №95

Beside BJP party office, take a photo copy of bill and resq receipt

Ke
Review №96

Very friendly and skilled team available

Na
Review №97

Good service centre and multi service center

Ji
Review №98

The worst service center ever..... Technicians are total morons n unprofessional. They dont even treat you as a customer... Took them one and half month to replace my laptops hard disk. In that period u had to go more than three times to their office.... And ya they have only one phone number which never works.... And ya they wont contact you at all.... You have to imagine they need some info from you n you have to make d call....

Ha
Review №99

Very bad experience they took 2 weeks to replace a charging adapter

Ra
Review №100

Waste place to work... All r cheaters.

Information
26 Photos
100 Comments
3.5 Rating
  • Address:107, S R Paradise 1st Temple Street, 11th Cross Rd, Malleshwaram, Bengaluru, Karnataka 560003, India
  • Site:/url?q=http://www.reliancedigital.in/services.html&sa=U&ved=0ahUKEwj_5rCbj9_uAhXEneAKHa30B9cQ61gI_RkoEjBR&usg=AOvVaw0a--S6idhtBWGrDsqNGk7T
  • Phone:+91 80 2344 3222
Categories
  • Electronics repair shop
Working hours
  • Monday:10:30AM–6PM
  • Tuesday:10:30AM–6PM
  • Wednesday:10:30AM–6PM
  • Thursday:10:30AM–6PM
  • Friday:10:30AM–6PM
  • Saturday:10:30AM–6PM
  • Sunday:10:30AM–6PM
Similar organizations
  • Eureka Forbes Ltd# 5, 2nd Floor Jayachamarajendra, Kanakapura Rd, Industrial Area, Yelachenahalli, Bengaluru, Karnataka 560078, India
  • AptronixAlmas Centre, #87, Ground Floor, Mahatma Gandhi Rd, Bengaluru, Karnataka 560001, India
  • Ganesh Musicals#540, Seshmal Building O.T.C. Road, Chickpet Opp, Entrance of Karnataka Bank Ltd. Bangalore-560 053, India, Bengaluru, Karnataka 560003, India
  • Adishwar Electroworld6, Outer Ring Rd, Chandra Layout, Marathahalli, Bengaluru, Karnataka 560037, India
  • Shrivaari Infosystems India Pvt. Ltd.2nd Floor, No. 21/8, Hanumanthappa Building, Vasanthapura Main Road, , Konanakunte Cross, off. Kanakapura road, Bengaluru, Karnataka 560062, India
  • Hi
    High Power Technologies (India)19a, 1, 3, 3, Basaveswara Nag, Basaveswara Nag, Bengaluru, Karnataka 560079, India
  • Alex Infotech21/9 C, Shop No 2, Cellar Floor, Konanakunte Cross, Beside-Canara Bank, Kanakapura Rd, Bengaluru, Karnataka 560062, India
  • Adishwar Electro world - Yelahanka896, 4, 1st A Main Rd, Sector A, Yelahanka Satellite Town, Yelahanka New Town, Bengaluru, Karnataka 560064, India
  • Sri Balaji ElectronicsGokula 1st Stage, HMT Layout, Yeswanthpur, Bengaluru, Karnataka 560022, India
  • Sai Ram Enterprises#1, 4th Main Road Vinayakanagar, Bagalur Cross, near Sitaram Temple, Yelahanka, Bengaluru, Karnataka 560064, India