Had a very smooth and pleasant experience in buying my first car. From the time i test drive to when I got the vehicle key it was done 2 weeks flat.Sales person Syed was very helpful and proactive in helping me out. This is my first car and he help me ease in and helped me making my decision . Very polite and resourceful guy.Only gripe is that even after buying the top end model and shelling out so much there wasnt even a single goodies from the dealership. No car perfume, no tissue box, not even a simple key chain. Thats why cutting down one star.But, overall a good experience.

Visited the showroom for a vehicle enquire. Was not too crowded. Staff were friendly and walked me through the entire process. Showroom was quite clean.

Duster Awesome car, it is looking good, comfortable seats, great mileage, good look, better than other cars. Especially that chocolate brown colour o loved it. But interior is okay compare to KIA. Engine wise this is the Best. Space for everything no doubt. (Kiger and Duster is budget friendly) Duster is very good looking. Beep intimation is there for all the car after 80km speed. Service is almost 6-7k since it is running model parts are easily available. Safety wise body part is best compare to Maruti Swift. Handling part is also good , staring cabin is very comfortable, stress free. Power is really great. Road safety is also good. Stability of the car in mud road also good. Rate comfort and easy staring. I think even 6.5feet people also can sit very comfortably. Dual air bag. Road tax is almost 2lakh. Resale value is good as I heard.Hospitality of the workers is really good . Appreciated there work.

Great experience in Renault Yelahanka, buying kigerSyed Junaid was very knowledgeable about the vehicles there, He was upfront and honest, which I knew because I had already done my own research on the car..The buying process of my Kiger took about 26 days.The best part – Syed stayed in touch with me the entire time which only made the buying experience even more easy . I highly recommend you talk to Syed if you are considering buying a new car. Sunitha P M sales head support was excellent..Looking forward for same support and good service from the service centre Renault Yelahanka

Worst Experience.Worst customer service ever.I waited one hour just to inspect the vehicle for service. Always they will service head went for lunch.No proper planning. Even after appointment I waited too long. Just imagine without appointment.No ac in customer lounge and No tv also.Very much disappointed.

My reason to give 1 star is because even though they did not put any covers on the seat or sanitize the car after servicing, they still charged me 400 rupees for covid consumables, which is very unfair. When questioned the Service engineer says it includes bill paper. Come on , I did not know people charge 400 rupees for one A4 sheet.If it is 400, for one vehicle, for 100 vehicles a day it is 40000. So for a month you are making 12 lakhs, unfairly.This is very wrong.

Today I had my second visit to renault Yelahanka showroom and they had an awesome custom service experience again . They were totally busy with pooja holidays approaching , but still managed to help me .My first experience was a rat bite of an engine component . Wasnt able to drive to the service center itself . Got the roadside assist from renault and they towed it to service center . The towing vehicle took 2.5 hrs to reach but I took the day off considering its not going to be smooth with the Bengaluru traffic. After reaching the service center they diagnosed and got it replaced by next day afternoon . Mr Vrishank P was my advisor and he did job good . He explained everything and kept me updated on the service of my vehicle . Was very courteous and professional.The second experience was today and I wasnt able to get a appointment as they were completely busy with the pooja holidays . Even then, I walked in and spoke if not change the component , at least make it drivable . Mr Sandeep helped me with getting it done . He was completed busy and we didnt even have a proper conversation . He took my vehicle and got in fixed in less than 30 mins and gave it back . He was on the phone talking with another customer and I couldnt even say a proper thank you !!Renault Yelahanka should be proud of such advisors . They are keeping up the good work .I had checked the reviews last year and was double minded seeing the negative reviews . But I had 2 experience till date and both were awesome . I think many arent posting experience as people tend to post only when something goes wrong .

The worst service and worst customer relationships synonyms should be renault yelahanka . And I have no idea with other renault outlets.Being auto enthusiast, have come across all brands, but never experienced the way treated by renault service team and back up.Would not recommend to purchase renault car, in specific in yelahanka showroom.

Excellent and very helpful and greatfull for his amazing sales serviceHis effort for us satisfaction was great

Very fast services for the car. Never expected from them. Really amazing. Had to replace a defective exhuast for a kwid car. Keep it up. The staff had done a excellent job. Keep it up.

Excellent support. Ms Kavya support was excellent. Coordination communication was perfect. They kept up to their commitment. Delighted.

Very nice and good response heartily co operation

Busiest renault authorized service centre of bangalore. Pre appointment is a must else they will make u wait till evening and ask you to go back without vehicle.

Had an amazing experience when given my kwid for its first service. They were patience to check and inspect every issue. Grateful to have Mr. Suhas who was very kind in guiding through it.

Really poor service. My car broke down and was taken there for repair first thing in the morning. Till evening they had no response as to what is the problem with the car, leave alone the repair status. Too much laxity in providing service. We only had to call thrice to check upon but in vain coz they had no update whatsoever.

I did like the promptness and work enthusiasm from the star sales men Mr. Syed. He is very good in terms of his work knowledge about cars and selling skill. 5star for him and I did buy the car and become renault family now. Thanks again hope our relationship continues like this only.

The pre-sale experience has been great and I look forward for a equally great delivery and after sale support and long-term association 🙂

It was a fantastic experience for me starting from enquiry, looking for different cars, test drive, etc. Im very happy with the service provided by Yashowardhan who took us test drive, Kavya, Sunitha who explained about the cars, features and helped us in getting us the value for money best price of the car range which we were looking for.

Very efficient service team !. The service guy who took my car for service indicated that my vehicle is not yet due for service and gently requested if I would need any other support, since I wanted the brakes to be replaced. They did an excellent job and were prompt in their commitment.

Staffs are good, gives a brief about service what all included. But I have concern about build quality of the vehicles from Renault especially Kwid.

I have bought a Renault triber the sales consultant is Ms Kavya I had a wonderful experience buying a car in yelahanka very smooth process had a clear service the sales consultant had given the best service ..

Very nice experience, we are highly impressed, very good ambience. Excellent service. The entire team deserves appreciation.

I wouldnt recommend this showroom. Very poor service. Customers are made to wait for more than an hour. No service representative approached even after waiting for such a long time.Service representatives are hesitant to attend customers who visit the showroom for a free service.Overall experience is very poor.

Syed Junaid is the best sales person their. Go to him as you walk-in. Discounts etc. Are not that great. Service of vehicle will update in Feb 2021.

Good place to buy new cars. Staffs are very nice and explained car features in a easy way.

Professionals @ service & customer support Mr Dinesh .ramya .jobbin, Rishabh . efficient front office.

If we are giving for the service waiting for the long time in launch room nobody will ask you even water tea coffee it is very horrible place even the staff is not giving TRAI proper guidance only the adviser guide you everything in reception very worst service

Their hospitality and treating clients fairly is seen through. The sales partners are well educated and do their bit to assist you at all times.

Service is not in time and even in my first service they damaged my vehicle and they took another two days for making ready

Completely unsatisfied with the Service and Service staff. Car had small scratches on a brand new rear bumper after the service. Plus they initially asked me to pay for an indicator light that was broken by them... Later though - they replaced for free.But wouldnt recommend it to any one. Please avoid this service centre

Good service. Thanks to Dinesg, Shiv Shankar, Libin & team

I am very much satisfied with Renault serviceMr. Nitesh kumar taken care of my vehicle on time updates and delivery on my vehicle. He is very friendly and i would recommend him to all for best service.

Hopeless service advisors guide public wrongly no knowledge of automobile dont get trapped

Over crowded to drop car for servicing need to wait at least for 60 to 90 mins Eve you have prior appointment, no proper planning and if you visit without prior appointment waiting time will change. How many time you complaint still getting worst to worst for dropping car

Pathetic experience, messed up stories. Apart from listening actual problem they force to add ons during service

Hi i am Pawan , who recently did my car service in this show room for my Renault Kwid on 18.03.2019 Monday morning at 9.30am , very worst service they charge high and will give worst service , hear few images after i received car from show room , they told we will pick up ur car get it done once again properly , but its been 28days till now no response for the person who has allocated for my car service ,, its not first time this my 4th service every time i have same complaint but this show room people not taking responsibility and simple spoiling brand name , its my request head of Venkatram Mamillapalle (MD) to go throw this issue.. Dont give this type of service to Ur customer....

Initial Review : Feb 2021Absolute pathetic after sales . Till sales it was good - which is why I waited for the first service to give a review. First service done - I dont know what they have done to the car. Exactly the way it was taken was got back - not even a wash. Got a call from their service centre asking for feedback and got a promise that they will set it right. Its been more than a week after that - no news. Very very disappointed to say the least.Edit on 16 April 2021 : The customer care head called up to apologize and promised a good service the next time around. Hope the overall aftersales improves for everyone.

I bought kwid from renault Yelahanka and overall experience was good.

Issue was with battery and warning symbol glowing in my Duster automatic variant. Both were fixed on time as per mentioned cost. The representative who checked the vehicle was knowledgeable.

Response from staff very bad. To fix a small problem, I had to visit 3 times, still not fixed.

I went to see New compact SUV, but no supervisor was alloted to show me the car, thats poor of them and shows how much they care about there customers. Otherwise nice collection of cars and good showroom.

Good Showroom. Courteous Staff. Patiently explained each feature of Renault Kiger and gave a test drive. Overall a great experience.

Friendly and helpful staff. Handled everything smoothly and delivered vehicle on time

Dont buy Renault vehicle they are selling vehicle but they cant provide spares I am waiting from more than one year they cant provide one door beeding rubber parts also delivery time also too high

I got my Renault kwid delivered on 24th March 2021. I had asked for car cover for which I was ready to pay but they said no stock and promised me to deliver at my place along with Number plate. Every day I hear tomorrow which is not at all come till now..I feel I have to go to their showroom once again to get Number plate fixed..

Well Equipped...Knowledgeable Staff.Spares is an issue sometimes.Ask for Rakshith, he is very helpful for any service related work.

The staff was very helpful and maintained social distancing. Our entire experience was pleasant and smooth.

Worst service center only money minded total unsatisdaction service and staff

Very good maintenance...

Very good hospitality and response from staff.. specially from service head Dinesh n team.

Need to book appointment and no water service available for vehicle. Get your vehicle wash before giving to service

The service done by the staff was really good. Mr. Ponnappa the service advisor I had was really understanding and helped me with the issues.

For servicing, taking appointment is mandatory, otherwise you have to wait for few hours in customer/family lounge until service advisor comes. Their service charge is also little bit expensive for diesel cars. But overall their service quality is perfect.

It was wonderful experience in this service center. Mr Ponnappa really helped a lot I really appreciate his enthusiasm in the work.

Attended Mega KIGER Car Delivery function. Enjoyed the event a lot. Further review to be continued...

Appalling car service. Not only is the work not done properly, they do not call and inform about status. We gave our Duster for servicing and was told it would be ready by the end of the day. No call , nothing. When we finally called they said it would take one more day. One more became two more. Finally we were told it was under final inspection and to come and collect. We turned up and are then made to wait for FOUR hours! And when we asked for the bill, a general reluctance to provide us that, and then another hours wait to get the bill!! Aaand to top it all, the a/c which was supposed to have been fixed has now conked out three hours into our drive. Absolutely ineffecient service and would strongly advice folks stay away from Renault especially this Yelahanka service centre.

For all the response from you. No executive has bothered to connect with me and there is no justification from you for Charging 3500 INR for a service and the trust factor is at its lowest. Why should I pay for your branded tissue and key is question that your bot copy and paste response will have no answer.The so called second free service at the end of first year was a rip off at the Yelahanka Service station . I was charged for services that I had not asked for and unnecessary, non existent sanitization and cleaning was billed for and I had to pay for the Renault branded key chain and tissues. When this was brought to the notice of the customer care no solution was provided. This would be my last service with Renault as I would prefer to get my next service paid and done from other multi brand service center. Just no accountability.

Few ownership interactions and services in the last 3 years, very friendly staff and facilities. Showroom and service in the same building makes it much easier for customers. Highly recommended !

Recently bought a Ranault Triber RXT car from Yelahanka Renault showroom... sales person CHANDRAKANTH who assist us buying was very help full... Even the service is also very good there... I recommend if any one buying a Renault car can go to Yelahanka branch n meet sales executive CHANDRAKANTH

Well maintained and nice response

Captur, Duster, Kwid... Great cars in a classy showroom..

Useless dealer, went there and waited for over 20 mins, the sales guys were busy talking to themselves and never bothered to attend to me . The worst part is I went with a cheque book and intended to buy the kiger . Even when I was leaving one one bothered to ask me or talk to me . Over all a sad experience

Not a good service center. Getting appointment is a concern.Chargeable pick up and drop.Service agents are not so skilled.

The best customer service that I have ever received at a car showroom. We went to the showroom to look at a few cars, while we hadn’t made up our mind on which car to upgrade to.The way they treat their customers is out of the world! They really add value and make customers feel special right from the first instance of visiting the showroom till the time you drive your car away from the showroom.Test drive was made very easy as the sales consultant brought the test drive vehicle to my home. Right from documentation to receiving my new car everything was made very easy including no communication gap!I have already referred a colleague of mine to this place and he has booked a car too!A special thanks to my sales consultant Jocelyn and all her team that helped with buying a new car look like child’s play!I definitely recommend this place if you intend to buy any of the available Renault cars.

Very bad Service.... Executives are good but just even they are not providing beverages to the Customers....

Too good service provider

Worst service6 time I am giving my car for RR still they cant repair

Good place for sitting inside the ac room

Customer friendly, great response time.

Worst service center. They just want money from the customer , even for a small default they suggest you to change it to completely new part . No proper feedback on the status of your car .

Possibly one of the best experiences ive had at a car showroom. Mr. Yashovardhan and the valuation team stayed a little longer than usual to attend to my queries and they did not show a little bit of discomfort as well. Kudos to the team at Renault Yelahanka.

Worst service I face ever, my car getting worse day by day lost pick up of my car they have just dry washed and gave my car nothing they have done. no response from team after giving the feedback of my car worst service

Good service minded folks. Happy customer experience

Showroom is nice and provides information about Renault card

I went there this morning at 11.30am. I told the person who approached me that I was interested in the automatic version of either the Kwid or Triber. She said that a sales consultant would come to meet me...I waited for 15 Mts then asked her if he was coming.. Another girl next to her said he was coming in 2minutes...After another 10 minutes I left... No one was bothered to stop me either..Renault’s brand values are being wasted at this dealership..

Great service and customer care is their main priority. Service, Body shop and Sales department are really cooperative. You can also get in touch with the managers of the individual departments.

Good service center and good staff

Worst service . . . There is no proper service to vehicles and support from staff.We need to roam repeatedly near showroom to get it done . . .Pls its my sincere request to people not to buy renault cars.

Think they dont need any sales or the sales team target is reached. Today at 4pm I went around the cars opened the doors and was inspecting. None of the 3 ladies there bothered. One stout girl was attending a customer another lean girl was busy chewing a lollipop nd one more lady in coat was bust with some work. How can u improve sales with these personal

Good place to service your car here, Mr. Shiva Shankar is highly professional and courteous advisor. He needs to be promoted as Center head for quality and customer facing.

Timely service and good response by service executive

Its the worstest showrrom ever. First of all renault is worst and this service is soo irresponsible. On top of that they ask us how is the service sir / madam. Its of no use, I have never seen such bad car showrrom ever.I cant give no stars so I had to give that one.

Today I have visited yelahanka branch due to some issues occurred on my New neotech kwid, explanation about the issue communication, assistant resolving issues customer service and vehicle service excellent,Im delighted raise this name Mr Deepak Service Centre manager and Mr Libin Josh, and Mr Dheeraj Mechanic, they had explained and assisted in a professional way Im really happy they service Thank you, Team, keep up the great work and now celebrating of 3lakh,I wish if like this service defiantly not far to cross-selling records in millions numbers...Also , I strongly recommend and requesting concerned higher management to motivate Mr Deepak Service Centre manager and Mr Libin Josh, and Mr Dheeraj Mechanic with appreciations.

Absolutely wonderful experience. Every time I visit here, the service is flawless. Everyone is very polite and helpful. They try their best to help us with issues in the vehicle. Very well maintained customer lounge and clean premises. Never disappointed. One cool thing here is the customer service lounge has a viewing area where we can see the work being done on our vehicle. Will recommend Renault owners to visit here for any issues with their vehicle

Better than anantapur renault showroom

Wonderful service, good treatment by executives, trustable service center. I recommend this service center for your Renault vehicle.

Uninterested staff at the service front office

Nothing to say service of vechile they do as you vechile give to them. They charge more service I dont know if upper soceity people vechiles come for service three to four executive comes. They what can I do sir middle class leave vechile. For service they have to wait till the executive comes

Service is not upto the mark. I had a problem with air pressure for one of the tyre even after 2 visit it was not fixed.

Horrible service, my suggestion is sell your renault cars before the warranty period.Lack of Technical knowledge.. too many vehicles to repair and they give back the car after keeping it for few hours and say its serviced.. trident group is cheating 🤬

Its an Awesome service centerEspecially The staff at that location are mainly technicians and their service is commendable 👌

Staff were helpful.. I hv taken the vehicle on the same day.. Call and fix the appointment before walkin...they also arrange to pick and drop vehicle for service.. It is generally after two days they agree to pick the vehicle.. Better to drop and pick the vehicle on the same day.. There is no water wash here..

The showroom is good but they took a while to serve the customer.

Great customer interaction

Well maintained. Take service road from esteem mall to reach this place.

Worst service. Interior cleaning charged, but not even wiped the door. Dust are like that, one of the worst service. Sales is excellent, but service is worst

I recently bought a DUSTER car from Yelahanka Renault showroom... sales person CHANDRAKANTH who assist me buying a duster was very help full... Even the service is also very good there... I recommend if any one buying a Renault car can go to Yelahanka branch n meet sales executive CHANDRAKANTH (CK)

Its a good showroom and can accommodate a large fleet of cars for service. Parking available for car/bike.

Its an good place to do the service excellent staff.

Worst service, theyve charged me hygiene charges twice without giving any information.worst communication between manager and advisors which led my car in their premises for two days and no repairs, they kept my car and did nothing for two days because of their improper organization and miscommunication between the workers.i was not buying the car if I would have know Renault service station are bad like these.i request higher managers of this company to consider and do something.