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Maruti Suzuki Service, Vidyaranyapura
Mandovi, #58/1 P1, Aditya Nagar, MS Palya Yelahanka main road, near SBI Bank, Vidyaranyapura, Bengaluru, Karnataka 560097, India
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An
Review №1

They told heater plug not in stock.But the mechanic who came and checked told me there is stock .They didnt even bother to tell me to come back.Very bad attitude.I felt that they were not ready to repair my old car.I think after me posting this they will correct themselves.I regularly service my car with mandovi motors after this I think I should not go to this place.

I
Review №2

Got quick service done but this time around they didnt provide the emission test unlike last time. Have pick n drop services

Pa
Review №3

For the first free service itself they charged 200 rs extra for sanitization... In covid situation the sanitization is mandatory.. one should not charge for these basic requirements to customer... Its only my opinion

Ka
Review №4

Grab a popcorn, this is going to take a while.I drive a Maruti Suzuki Swift Dzire Petrol ZXI 2014 model.*Service LocationTo begin with, the location on the Google map is incorrect.I have tagged the correct location of Mandovi Service Center which is right next to the GoGas Fuel station enroute MS Palya Circle while going from Major Sandeep Unnikrishnan Road or Mother Diary Yelahanka.Hopefully Google approves this suggestion for ease of locating this Service Center for other customers.I had to call Mandovi to get the correct location and ended up roaming for quite sometime before I got there.(I love exploring new places)*Service Center ExperienceI recently relocated to Yelahanka so this is the nearest showroom to my home and hence chose this Center.The showroom is easily identifiable once you get there and has good parking space. So although getting here was challenging, I was able to park the car inside their premises with ease.The showroom had 6 to 7 Service Advisors however, for some strange reason I had to wait for 25mins on that given day when I gave my car although I have had good experience with the previous service centers in the past.The Service Advisor assigned to me was patient in listening to my concerns and told me that they needed a day to deliver my car and hence I can take delivery the next day.*Service ExperienceIf someone says Maruti cars are cheaper, you would somewhat agree to it although its not true anymore.If someone says Maruti Service Cost is cheaper than their competitors then you can assume that the person hasnt serviced their car for over a decade with MAS(Maruti Authorized Service) is my opinion.My car is 7 years old.As everyone knows that not much driving happened during the last 2 years, thank you Corona!My odo was 50K in 2019 and I hard hardly driven since then..The current reading is 56K so covered just 6K in 2 years.I had to change the engine oil as it was 2 yrs old and everything that wasnt changed during 50K+ Service was done in this Service. And yes I had to defer some items from the previous service from being serviced/ replaced as the service cost went insane in 2019.It was a paid service offcourse.The car was delivered the next day.I was happy with the car feeling post service except for 1 issue that was reported wasnt fixed i.e my fuel meter wouldnt show the range or display the fuel level if I fill fuel for more than 12-15litres.The service Advisor had informed that they have reset a code that could be a potential solution else there could be a part replacement here that might be required., and as per his evaluation, the issue was not resolved with just the code reset. The fuel float was not working and needed to be replaced. So although its not a big deal, I had to go to the showroom twice to get this sorted.Everything was explained in detail about what was being replaced, serviced and was done accordingly. Sanitation charge is unwarranted for as its something showroom should do & not levy on the customer. 1 doesnt even get to know if the car was sanitized.*Service CostAgain money being subjective, please accept this experience as a personal one.The previous Service cost in 2019 was 18K.This Service costed 15K approx this time.With the numbers out, heres what I feel.A car being sold doesnt make much money but the spares & Service drives business for any automotive manufacturer.While all this is old story, when the service cost exceeds a specific amount, the manager, team, MAS, or the company on the whole could try decreasing the labour cost involved here which is more than the spares in my case.Having given my car only at MAS, the Serviced Car feeling is the only stopping factor for me from giving my car outside of MAS. This is difficult to get outside and if unsatisfactory going back becomes a hassle.So overall on a scale of 1 to 5 with 1 being the least star and 5 being the best, Ill go with 3.5 star rating with the service experience. ADIOS. PEACE.

Sa
Review №5

Excellent service from Santosh Gowda

vi
Review №6

Happy with approach of service engineer. Customer are treated very good . Very fast in completing work. Good work.Particularly I came across Mr Nagesh and some others. I am very happy with their approach .Keep it up.

Pa
Review №7

Good nd supportive staff plus good service too.

Bh
Review №8

I had visited this service showroom when my car met with a small accident.The customer support was excellent and Mr. Naidu of body shop was very helpful in this regard.The work was done at very fast pace and I was very satisfied.I would recommend everyone to visit and experience their best service.

Sa
Review №9

The car servicing has been done excellently . I am very happy for the courteous and prompt attention extended to me in getting my car services done at an amazing speed and quality.I have no hesitation to give five star rating to the excellent work done by Mr Sreenath SK the Manager and his well knit team. All the best to them .SATHYANARAYANA T . Car number KA17 N 3558

Va
Review №10

Excellent team Mr Santosh I liked the hospitality at your work shop specially front office they really took care of me so well and my vehicle look brand new after service thank you . Maintain the excellent work

Sw
Review №11

Very nice & tentatively fair way of Maruti Suzuki service dealing & cooperative stakeholders with supporting staff n workers, taking care of visited guests.Hygienic office & workshop.Can rely to their worth service for your four-wheeler.Picking & dropping from address is available within the working hours.

na
Review №12

Amazing work by Mandovi motor vidyaranayapura , very cordial staff especially Mr. Srinath S K and Satish(service advisor)

De
Review №13

Service is excellent the service advisor was so good that vehicle was serviced so well n delivered very quickly before the time committed as I had got my oil change service done their thank you Mr santhosh and team

ro
Review №14

Good Service for Maruti Vehicle.Please ask for Mr.Nagesh for any insurance issues and Mr.Satish Service advisor for any services. GOOD RESPONSE AND KIND PEOPLE

As
Review №15

This is very convenient place for those staying in vidyaranapura, MS palya, abbigere, lakshmipura area. Very good staff n manager. Very cordial. They work on Sunday also. Pick n drop facility available.

Vi
Review №16

Very Good service given by Nagesh ji and Praveen ji

Ma
Review №17

Nice service center environment is clean and neat I had visited for vehicle body repairs the team was helpful in getting the claim done quickly

Da
Review №18

Went for low brake efficiency..Technician comment - Rear brake drum if we adjust it will be fine.Question:How come front disc brakes will get adjusted with a rear brake correction?No technical knowledge.

Va
Review №19

Today I visited to handover my Swift car for replacement of Windshield. Their executive Mr.Basavaraj attended and gudided me through the procedure for Insurance claim. Thank you Mr. Basavaraj

sr
Review №20

Excelent service done by Rajkumar/sreenath.

Sa
Review №21

Mr.Satish and Mr.Nagesh were very co-operative and have good customer interaction and service

An
Review №22

Frankly, loved the skill of the guys. Also the experience created by the team there was positive.

K
Review №23

Excellent work body shop on time delivery mr nagesh body shop advisor

Vi
Review №24

The work is done with utmost perfection and Im totally satisfied with their work.Nagesh

Gu
Review №25

Very good and polite customer service. Definitely will recommend to everyone here....

bh
Review №26

Rajesh, from the service department provided a good service for my car at Mandovi Motors Vidyaranyapura

Vi
Review №27

Gave my Ritz VDI for general service here. The smooth talking service advisor said the suspension needs some work which I approved.They billed me 13k for changing struts and lower arms.I found out a few months later that they have not changed any of these but just billed me the same.The service advicer was a smooth talking guy and got away with this swindle.Never got the customary feedback message from MaruthiMy advice is to avoid these frauds. Private mechanics are better alternative.

Sr
Review №28

Staff are very good and professional Mr Srinath manager also very co operative

Vi
Review №29

Welcoming, good interaction. Hygienic. good service delivered. Very close to vidyaranyapura.

bh
Review №30

Body shop good commitment Mr Nagesh excellent advising really good experience

RA
Review №31

Good service,good friendly staff .

Ja
Review №32

Excellent service. Estimate and actual service costs match. Not suggested for flagship models like S Cross/Ciaz.(Nexa is better)

Sa
Review №33

I took my aulto for a service. But was not so good no good mechanic. If we give to make thing ready other get repair.

aj
Review №34

Went for insurance renewal. It was quick. Location is well maintained

Ka
Review №35

Though the servicing is costly but yes it is genuine and authorised. Better and economical would be to get your car serviced or repaired at local garages after taking the quotations from Authorised dealer

So
Review №36

Very Good coordination.. and well Good service Done

Pu
Review №37

Nagesh body shop work really good excellent job

Ga
Review №38

It is situated very near to MS Palya circle. They provide pretty good service for Maruti Suzuki vehicles. Just like any Maruti Suzuki showroom, this service center is a well maintained place. Interaction with the staff was smooth. I got my vehicle back on time. Timely delivery is something they promise and keep it. All in all it was a good experience to visit this service center.

Na
Review №39

Rajesh had given good service on time delivery

Da
Review №40

Ciaz alternator belt had cut. Got it done in 40 mts. Good thanks

Ra
Review №41

Good and knowledgeable staff.

Na
Review №42

Excellent work and nice place for car service friendly & supportive staff

Mo
Review №43

Good job done by Mr.Nagesh Am happy with is support

GO
Review №44

Excellent service and wonderfull customer care team

Pr
Review №45

Mr Nagesh good knowledge excellent job

Pr
Review №46

Exllent service

Ma
Review №47

Supb service

Ak
Review №48

Test drive vehicle no KA 04 MT 3077 driver and his pillion partner around 6:45pm on 6/8/2020 were seen misbehaving with the two wheeler parked on d left side of d road they were abusive , really aggresive and allegedly fought with them and were mouthing such rubbishly disgusting words really dissapointed .pathetic display of behaviour not even wearing mask and no safety measure as such during working hoursplease terminate these employees as they are not fit to be part of sucha big company !

R
Review №49

Good service excellent work done by nagesh

Sr
Review №50

Excellent and super helpful 👍 staff Excellent supportive manager &advisor

Su
Review №51

Body shop advisor nagesh superb

AK
Review №52

Good service at reasonable rates...❤️

Ni
Review №53

Good service ...

Na
Review №54

Experience was very good - Nagesh

mo
Review №55

Cofriendly ....u vill get with in due time of service ...n good atmosphere inside the showroom

na
Review №56

Nagesh advisor good gob

ma
Review №57

Good service place for maruthi company cars...

Bi
Review №58

Excellent job Rajesh

Su
Review №59

Nice place good service i was satisfied

U
Review №60

Nagesh excellent job

Pr
Review №61

Fake service center before telling your vehicle conditions is okey and we will doing work and offer telling 20k 40k part replace doing fake fake very fake service center the best service center is RNS mandovi is not fake that people are the manager fake

Ma
Review №62

Good speedy response and well experienced mechanics

Ni
Review №63

Nice maruti service station...good staff

Sa
Review №64

Very good customer service. Always friendly and they work on providing immediate solutions.Great work Mandovi!

Pr
Review №65

Reasonable and quick.But the punctuality of the pick up from home service is poor.

Sh
Review №66

Decent staff

de
Review №67

Best dealer for Maruthi Suzuki vehicles

Pa
Review №68

Exelent

sy
Review №69

Ok ok

Su
Review №70

Good response from staff Nice atmosphere

Pr
Review №71

Its a authorised paint and body shop along with service of Mandovi Motors for Maruthi Suzuki vehicles. Had been there for my S Cross paint work, but felt price quoted was high when compared to other MS Paint and Body shop of other dealer. May be biased on the business condition of the location. Better to have a reference quote for the comparison before leaving your vehicle for repair. Best part is nearby facility around.

sr
Review №72

Best serviceable place for Maruti sizuki

Gu
Review №73

Well maintained and mannered service station

An
Review №74

The best Mandovi Service Centre and Body shop I have ever visited.All the staffs are cordial, helpful and very informative.Service quality is commendable and is at the top notch.Thanks to Pradeep, Francis and Santhosh.And a special mention to the staff, Chandrashekar, who personally makes awesome tea for everyone who visits the service center and make sure that hospitality is delivered for all the customers.

Ay
Review №75

It was worst experience in my last week car repair with mandovi motors ms palya as the person who was assigned to repair my car was having some problem dealing with customer first of all he never smile and most of the time he was shouting on me as I was begging him for something.. and he just ruined my car From front as I am not that found of my Car I just treat my Car as a thing ... But if someone would be on my place would have teach him a good lesson.... He z not even repaired my cars bumper and while driving that all lower portion of that bumper fell down when I went to the service center again that person replied me you should change your cars bumper and even he drilled and dented my cars bumper as he was not at all professional..

Bh
Review №76

Good good service name Rajkumar

De
Review №77

Super service

Sh
Review №78

Thumbs up for the good services done.I own a Maruti Suzuki celerio.Mr.Rajkumar is a good service advisor.....

Sh
Review №79

Nice hospitality, especially by Mr. Francis. They even provide cappachino to customers. Car Services are also good.

Ka
Review №80

Friendly staff, we got a bumper repaint and looks brand new after the paint job

Pr
Review №81

One of the worst service ever. I request please do not approch this service center. Number one fraud. I recently left my car and had a worst experience. I strongly recommend not to approach this service center. You will end up by paying double bill. Very costly and worst , poor service.Please do not visit mandovi service center ms palya.

Ro
Review №82

Mr.Basavaraj was very helpful

Su
Review №83

I had worst experience with this service center. I gave my car service and for insurance claiming ( small accident). For which they made total mess out of it and claimed huge sums for insurance also body shop repair. They are not even ready to share details of the same. Even body shop repairs are worst as the below part of bumper was coming out due to improper fixing.

mo
Review №84

Had given my car for service. The staff provided a great service. I was satisfied with the service provided.

Sh
Review №85

Worst service center. They have not done my second free service, front wheel bolts not tightened properly. Im totally scared to service in this service center

Sa
Review №86

Mandovi Motors is Maruti Suzukis authorised Service center at Bangalore.It is well equipped with tools for servicing. Painting and car body repairs are carried out here. Good staff.

Ra
Review №87

Clean n tidy with friendly welcome

Ri
Review №88

It was really a good experience here. Good place to get ur cars serviced.

Ma
Review №89

My work place🙏

Na
Review №90

Nice workshop. Prompt and courteous service.

bh
Review №91

Good response from the mandovi motors.I had been to my car service, one thing i should tell everyone, if you want to give a car service you should download a app called MARUTHI CARE IN PLAYSTORE. You should take a appointment through the app. Then you have to approve the service center.I had experienced without the appointment to service center they made me to install and gudied me to take a appointment.Recommend

Su
Review №92

Overall excellent service

ab
Review №93

Excellent service 👍

Go
Review №94

Good response stafe

ch
Review №95

Perfect place for your Suzuki vehicle .. well qualified staff with good technical know how and specially MR. Santosh is very helpful and always at service ...

He
Review №96

Its good, was my first time service here & hope they keep it always.

Sa
Review №97

I had a minor scratch on my door and took it for repairing to Mandovi motors MS PALAYA.Initially they said they will give my car in 5 days and later I received a text message stating that I will receive it after 2 weeks.I called the manager regarding it and he said that he will speak to the supervisor (Basvaraj) and later he called me and told that he will deliver the car in 5 days.JUST BECAUSE I SPOKE TO HIS MANAGER REGARDING THIS,HE DUMPED HIS OFFICE GARBAGE IN MY CARS BONNET.I realised it later and called him immediately where he didnt pick up my call and then went to their service centre.They tried denying it but most of the garbage was their job list and other work related papers and then he had agreed and cleaned my car.I am terribly disappointed the way they treated me and I have decided to take it further. I am writing this review for everyone to thoroughly check your car after serving because if you have any complaints about their service/attitude,they will show it on your car.

Da
Review №98

Very friendly staff. They answer even the 100th question very patiently. I took my ertiga for service here and very happy with the detailing done.

Ma
Review №99

Authorised Maruti service station at Vidyaranyapura. A good branded one.

Ba
Review №100

The best place for Maruthi vehicle to be serviced. Service charges and quality of work will be done.

Information
82 Photos
100 Comments
4.3 Rating
  • Address:Mandovi, #58/1 P1, Aditya Nagar, MS Palya Yelahanka main road, near SBI Bank, Vidyaranyapura, Bengaluru, Karnataka 560097, India
  • Site:http://www.mandovi.in/
  • Phone:+91 98860 03030
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:Closed
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