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BLUE DART express ltd
D.NO 2022, B, near ICICI BANK, A Sector, Yelahanka New Town, Bengaluru, Karnataka 560064, India
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An
Review №1

Its located very near to Sheshadripuram College and RMZ mall. Their office is very clean, sanitized and well maintained. The staff was also very good and friendly. The service was great. Do carry cash with you as their card machine and UPI service are not working at times. There is also an ATM nearby in case you need cash.

Ay
Review №2

Affordable and fast delivery service, easy to track the consignment, trustworthy. I have sent my documents from Banglore to pune and I asked for 24 hrs service. I thought it would be a bit costly but I need them to be delivered urgent. But it just cost me only Rs 375. The weight of my consignment was aroun 500g. But it reached there safely and before the expected time.

HA
Review №3

Very rude lady at the counter. Hopeless service. Charges for domestic normal courier is more than Rs 500. Atleast post office people have decency and profesionalism in their work.

KI
Review №4

The front office lady is a complete professional and very good. Courtesy personified and very customer centric. Her name os Viji if I am not mistaken. Blue Dart walks the talk. The very best.

Tu
Review №5

Delivery staff is always in a hurry and whenever one step out of home, they arrive for delivery without any prior intimation. Requested him to wait for 10 mins for me to arrive home, but he didnt and returned my parcel. No response to repeated calls.

By
Review №6

Outgoing service might be good, but delivery is pathetic. They make one to walk-in to thier office to collect your package. Office landline is out of order, no way you could reach out and check if the package is scheduled to delivery. Disappointed with your service.

Bi
Review №7

Nothing to say when u r taking more money u must provide good service...and blue dart doing sameI m using from last 30years blue dart and till now i dont hav any compline..

su
Review №8

We need bring our our parcel in our own cardboard box . The dont have cardboard boxes , and why are called parcel company when they dont have and packing facilities

Ak
Review №9

Best Id service and tracking.But pricing may seen to be high.

Ja
Review №10

Comparatively charges are little High. But Prompt & Timely Delivery assured

Ra
Review №11

Bluedart every where is poor. Without even calling the customer, simply cancel the pickup.

Pa
Review №12

Overall I am satisfied with their services.

Ar
Review №13

Good clean place for courier service with parking outside the gate.

Mi
Review №14

It was very professional and helpful. I had despatched an urgent intercity courier. It has got a parking space also.

Mr
Review №15

Good professional courier service. The staff was also helpful to the customers

Na
Review №16

Without informing my order was cancelled, how you told customer is unlocatted, please before delivering order once call the customer...

Pr
Review №17

1. There is sufficient parking space2. They are following social distancing3. The staff here is courtesy and helpful

Sh
Review №18

Fast and efficient, prices bit high though. Very good for overseas college applications and passports.

Na
Review №19

Nice place and good staffs

Ra
Review №20

If you cant run a proper courier service then you must shut down immediately rather than troubling the residents and their time!You guys are the worst service team I have ever come across.My medicines were cancelled without even contacting me and labelled it as customer unavailable. Do u guys even know how important the medicine was to meEven a kid would know to call and communicate to reach.SHUT YOUR SERVICE! ITS COMPLETELY USELESS

b
Review №21

Very good and polite staff

Om
Review №22

Great service and staff. International DHL couriers available. But expensive :)

Ma
Review №23

Its good place

ರಿ
Review №24

Worst service.. Didnt delivery properly

Yu
Review №25

Unable to contact yelhanka blue dart

Ma
Review №26

Pathetic service . Had to contact the customer care service for continues 4 days to deliver a product which was mis -routed because of their fault . And when ever you contact them , there is no commitment from their side for on time delivery

hn
Review №27

Delivers faster than other services like ecom express

Aj
Review №28

I have been waiting for a delivery from past 1 week, when it first showed it was out for delivery but till now it has not been delivered. Each day a new status is updated on the delivery without even calling n checking with the customer. Highly unprofessional people and lazy people work there who have no value or principal towards there work of delivery commitment to the customer. Tried to complaint on customer care, from there also no response

Ar
Review №29

Nice office. And your corrier will deliver you safely

sr
Review №30

Excellent service

Ka
Review №31

Super service, delivery done as promised. Bit expensive but for this kind of service it’s ok.

Sa
Review №32

We go with a purpose .This is a service sector. Cold response indicates lack of empathy, sincerity, and lack of hunger. This is what happens when you strengthen your hardware and software but employ robots.

Ra
Review №33

Best service, on the counter lady is very professional.

ge
Review №34

Just one person ahead of me in the queue at about 5.00 pm in the evening and it took about 20 mins just to hand over a small envelope that was to go to Mumbai. And for all the trouble, the courier charges were more than Rs. 500/-.Value for money? Not sure. May be Speed Post was a better option that would have come at a nominal cost of about Rs 50/- but then they were open only till 2.00 pm

su
Review №35

Worst service response not properlyI wont give any parcels in future

du
Review №36

I have been waiting for a delivery from past 3 days when it first showed it was out for delivery but till now it has not been delivered. Each day a new status is updated on the delivery with out even calling n checking with the customer. Highly unprofessional people and lazy people work there who have no value or principal towards there work of delivery commitment to the customer.

Ma
Review №37

Incorrect address mentioned in website causing inconvenience to public. Without attempting to deliver, message was sent informing incorrect address. Need to change the attitude.

JP
Review №38

Good ....service is very promt and we can trust ....friendly staff ...card payment available...parking facility available ...near to Indus bank via Allalsandra lake ....relocated from ICICI bank to here from Feb-0120....value for money ....working hours will be morning 9am to evening 8pm ...Sundays and Government holidays will be closed ....

Pu
Review №39

Deliver your courier timely

go
Review №40

WROST Service. MC MF blue Dart Yelahanka staffs

Pr
Review №41

So nice

Tr
Review №42

Not supporting employee working there better resign your job. Give to anyone who are interested in job

Ha
Review №43

Bad

Mo
Review №44

Good service but very very expensive

da
Review №45

They returned the package that I sent saying the destination has shifted. I checked with the receiver and he confirmed that the address is correct. After 3-4 days i got call from blue dart asking for receivers phone number, which i provided and later found out that the receiver did not even receive a call from bluedart. What is that purpose of asking for receivers phone number if you will not be contacting him. Rather for them I think its just easy to return the package. So with no mistake from my side I paid for a return trip of the package, so that the package can just travel till the destination and come back to me. Worst service.

Ja
Review №46

Good servicegot receipt and everything was done proper and faststaff were helpfulalthough the office was a bit small, it provided good service plus gave delivery details as well

ps
Review №47

It is the worlds slowly delivery company I never see my items are damaged ☹️😞

Ra
Review №48

My shipment supposed to be delivered on 8th, called customer care many times, no proper response.

Ma
Review №49

Good

Pr
Review №50

Had a worst experience in the whole history of recieving couriers.Why u ppl do not call us for delivery?and too if I reach myself to the office to collect the courier they wont respond.Irresponsible,mannerless people here.shame on you!!!

Th
Review №51

Very good experience.. Very professional

Aj
Review №52

Good responsible staff

Ra
Review №53

Very poor service. They never call. Even if we are home, they will say that delivery attempted receiver not home. It happened to me three times. One time the courier went back. Annoying. Cant expect this from blue dart.

Si
Review №54

Very bad service, they dont know how to respond the customer, there manager krishanppa also dont know how to behave with customers. If we are not giving service, your business is not there. It is better to close your office if you peoples do know how to service. I have never seen like this Yelahanka branch. I can in the public reviews, all are very worst comments, if anydody regional manager is there to look into this.

Sa
Review №55

Good as always

Jo
Review №56

Useless customer care

Ak
Review №57

Very Supportive. They try to help in any sort of way possible from their end. Parking can be done on the main road.

Sr
Review №58

Very good and professional service

Ra
Review №59

Delivery boys dont know addresses and they dont call for instructions also, stupid fellows.

Um
Review №60

Slow and unclear.

Wa
Review №61

When they don’t want to deliver , they only say one thing that The address is not available! Such a useless fellow you have, even they don’t call for address!Every time we face the one and only same problem! Useless useless

IS
Review №62

Without Contacting the customer , Courier returned . If you are not able to give proper service. Just shut down your yelahanka new town office. Even Office number also will not work.

Ma
Review №63

Exorbitant charges especially for international courier. BLR-Manila 200 gm document envelope Bluedart qouated 4200 and sent thru fedex for 1900/- 4th day delivery. Courier service or dacoity 🤔

VE
Review №64

Not riched castmar corirar tem I expirance 4time blue dart coriyar

Um
Review №65

Worst service.No calls nor the staff visited home. But status updated in tracker as attempt made but premises closed . This is happening for the 2nd time with different consignment.If you cannot provide proper service in Yelahanka better close and move out of this place.

Vi
Review №66

Dont use bluedart.....they do not have any customer to branch communication......they only have a centralised calling system......so in case they misplace your item or anything happens out of the ordinary(which is highly probable) you are left with no choice other than to visit the nearest office physically......then also you would be lucky to find the staff friendly or helpful.....most of the time they dont even deliver it to the person it is meant for.....I am a Defence employee and they have managed to upset my superiors and colleagues multiple times without any compensation(not that I/we were asking for any).....as a matter of fact its a common practice in my place of work to avoid BlueDart at all costs ......

As
Review №67

Not even called and attempted to deliver but sent message saying that delivery attempted, worst service.

ED
Review №68

One star also wast... to u people...Worst service.No calls nor the staff visited home. But status updated in tracker as attempt made but premises closed . This is happening for the 2nd time with different consignment.If you cannot provide proper service in Yelahanka better close and move out of this place.worst worst

Pa
Review №69

Good as its supposed to be. The charges are high though. But its alright.

Ra
Review №70

Pathetic customer centricity. Today(Saturday) I visited Yelahnka store at 8.25pm expecting that it will be open till 9pm. When I reached the location, the store was closed and people inside started arguing today is Saturday and we close the store at 8.15pm. And denied to take any deliveries. They charge us above than the market price and this kind of behavior is not acceptable.

sa
Review №71

Too costly , non reliable courier , They feel that they are CBI or NIA verifying each and every aspects and still denying the delivery becoz of petty reasons

Ma
Review №72

These guys are the worst I have seen. They dont even call your mobile number and simply send the courier back stating some random reason like landmark not available

pr
Review №73

These guys are the worst I have seen. They dont even call your mobile number and simply send the courier back stating some random reason like landmark not available, etc

br
Review №74

Worst customer service, Educate your delivery executive ( Murali ) to speak politely with the people.

Gu
Review №75

I love blue dart courier service

ko
Review №76

I didnt riceave a call ,simply mentioned premises closed.means there is no differance postal and bluedart.

AR
Review №77

Good service.Courier charges are high in blue dart for express services.

Ch
Review №78

Very bad delivery. They dont call customer to confirm address. They always end up reaching wrong address and mark cannot trace customer address. If other service providers can trace the address why not bluedart. This is the 3rd time they have sent back the shipment without calling customer on phone.

mo
Review №79

The service is very bad , my product was damaged by them , the delivery person talked with me in a foul language , no proper customer service, please shut your office if you cant give proper customer service

Ma
Review №80

Very poor customer service . Arrogant and never receive calls before delivery

ki
Review №81

Worst service, they dint even call r asked in house. simply mentioned that CNee Shifted From The Given Address ... such a waste courier and delivery boys

Cr
Review №82

Worst experience ever offer 10 days I search and take the courier from there office ...Even they not call and not deliver since 10 days

DI
Review №83

Very Poor & Lazy Service of Blue Dart which wasnt expected until like DTDC, PROFESSIONAL, etc.,. Courier Companies does it. In fact from Yelahanka Blue Dart Office to Jakkur to Deliver my Consignment, am waiting since 12th December 2017 and its 16th December 2017 today, the status online says, house locked !!!!!!!!!!! To my Surprise, we havent gone anywhere since last 4 days & waiting for this important Consignment to get received... As a Professional Courier Agency so called BLUE DART, WHY CANT ANY RESPONSIBLE FELLOWS FROM YELAHANKA BRANCH CONTACT MY MOBILE NUMBER & RETRIEVE FOR DELIVERY ??????? LAZY FELLOWS.......Its not only Blue Dart, All the Courier Companies like DTDC, Professional, etc.,. are the same and imagine one Local Courier with Express Delivery (which Costs the Consumer 4 times the Normal Charges) is also taking a Minimal Time of 3 to 4 Working Days !!!!!!!!!! Where are we ?????? Why should we rely on these Courier Companies in this Digitalization World ???? A Sincere Request to All the Citizens of India to please lets Rely only on SPEED POST henceforth than suffering from these Private Players !!! Thanks.

Me
Review №84

The courier boys are waste, non sense and useless people... Because of that bluey and lofer person my job came to danger.. Without meeting me canceled my courier saying that customer refused the parcel

Ka
Review №85

Do not deliver on time. Delays the parcel.

Im
Review №86

Very bad service? My office is very nearby but they were unable to find. I have to wait two month.

sa
Review №87

Good and fast service but price is too high...

Ro
Review №88

Wierd people in this area. I had to book two pieces of items around 15 kgs each. When I reached this place an adamant person an the counter foced me submit my goods near the police station blue dart courier counter. Which is small , no parking there and it was nightmare shipping the items. There was only one single lady at the counter and she was not even able to lift the carton. Use some sense when you ask people to go here and there.

De
Review №89

.delivery , they deliver visa and passports to any tom , dick and harry they will meet . no sense of responsibility with such important documents

Sr
Review №90

Worest service.. Worest delivery boys they dont even reach the address properly and they return back the delivery multiple times

Ma
Review №91

Worst service experience toady mr.loki from blue dart boy called me @ 1:20pm for address conformation i guide him but he not come after i called he is telling i am another place after 5 minutes i received msg from blur dart shiffed worng addressHe dont have

Sa
Review №92

Easy location

Fr
Review №93

Fraud executives, they dont call customer and says that customer is not contactable. Pathetic service from Yelahanka hub.

La
Review №94

Very irresponsible and lackluster customer serviceEvery single time they say they are unable to locate my home address.The least of the courier services are able to find itDTDC , Professional Couriers, Fedex, Indian Postal Service , Ekart etc . When all of these can find my home address without even calling me and delivering goods on time only bluedart cant to seem find it.You dont even call to get the address , how are we suppose to trust a courier delivery from you guys.Very irresponsible and lackluster customer service.

Lo
Review №95

Useless and Worst service u r give us .We look like fools for u. If cant give proper services for us means shut u r branch yelahanka new town

Ma
Review №96

Very poor service...choose DTDC for better service. bluedart people only send sms that delivery attempted but actually they did not.

RS
Review №97

Fast delivery but little expensive.

HA
Review №98

Very bad experience with the service, people r least bothered to pick call nor respond to mgs for the parcel v r suppose to receive.People need to lodge a complaint on helpline centre only then the parcel will be delivered.If not need to forget of delivery of parcel..

So
Review №99

These guys are the worst you can ever see. They dont even try to come to your location and theyll just update some reason and you have to go and collect the courier from their office. This thing happened twice with me, on the same address as was the order with BlueDart. The regional office should take some actions against them. If possible I wouldve given 0.

Sh
Review №100

The worst of the lot. Cant get more pathetic than this!!! Customer care people and logistics have huge communication gap. All nuts sitting at the all centre.

Information
20 Photos
100 Comments
2.5 Rating
  • Address:D.NO 2022, B, near ICICI BANK, A Sector, Yelahanka New Town, Bengaluru, Karnataka 560064, India
  • Site:https://www.bluedart.com/
Categories
  • Courier service
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:Closed
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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