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Blue Dart
NO.705, 5TH A CROSS, KALYAN NAGAR MAIN ROAD, HBR LAYOUT, Balachandra Layout, 1st block, Chelekare, Kalyan Nagar, Bengaluru, Karnataka 560043, India
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An
Review №1

They do the job but it’s pretty slow. Even investing in a faster/better printer might speed up the queue!

Sa
Review №2

Delhivery charged me Rs 180 for a parcel including doorstep pickup. These people quoting Rs 1050 for same parcel. Does this business even deserve to exist

As
Review №3

The place where you can drop your couriers, like everyone was bit confusing when you search a bluedart courier nearme, the one on TC palaya road is only for delivery and this is the office where you can send couriers. My suggestion to specify to avoid confusion later

Az
Review №4

Good place , U will get Vacancies most of the time , Staff is Very good , Helpful

Mu
Review №5

Worst service then anything and the dilevery boy and Tinku driver stupid made me struggle I received wrong product when I call them to return he played with me he asked me to come different locations when I go there again he said to me Come other locations like tht he made me to reach office wantedly he took revenge from me money gone and in future I never want to deal with such stupid service I dont know why people give employment to such stupids

Mo
Review №6

I can also give 0 star but Im not having that option such a poor service. Instead of delivering the product they ask us to come to there place and wait and they will inform us we are having some work we Ill complete that first then we Ill give your courier to you they will tell.

So
Review №7

I enquired from customer service for cost of my parcel and was told Rs 540...I went to the counter and the lady told me Rs 690..when I told her that the customer care informed me that it will cost Rs540, surprisingly she immediately agreed for Rs540.I advise everyone to call bluedart customer care cell and enquire before booking from this counter, otherwise you will unnecessarily endup paying more .

aj
Review №8

Nice little place for customer interaction but does the job.

Ra
Review №9

Caring and fast service. Thanks

Az
Review №10

Nice place people r very pleasent n helpful

Aj
Review №11

Currently not providing services to Kerala.

Mo
Review №12

Very good customer service & faster deliveries, But Expensive 😬😆

Ra
Review №13

My way bill number is 38342398732 and the parcel was to be reached on 22.02.2021. Today the tracking says the premises is closed at 9.39. where as our office opens at 9.00am. Cant understand what the hell is happening. Atleast there is a number on the parcel and cant your person call is he such an .

De
Review №14

Very good facility but somewhat costly

Bh
Review №15

Add the delivery guys phone number in the tracking portal

Em
Review №16

Poorest service available- blue dart dispatched my courier 3 days back, everyday I got a msg saying it will arrive today. Never came. I called cust service, they said I was non responsive. THEY NEVER CALLED!! I collected the details of where my courier was held went to this office at 4:30pm and they said their delivery service department closed at 3 pm and asked me to come next day. After making a scene they gave my courier. Dissatisfied 100%

Ra
Review №17

Today I had visited Blue Dart office near Kalyan Nagar around 6.30pm to send an urgent parcel.Good and Fast Service by team. I want to appreciate a front office staff, name I dont know, who assisted me with quick service. Very much appreciated.

Vi
Review №18

Very scarcely staffed. One one lady keeps running around every where. Moreover shipping charges are extortionate!! Was asked to pay 3.5k for a parcel of 2.8kg. I got it shipped from another courier for 1/4th the price! Ridiculous pricing!! Whatever respect appreciation I had for Bluedart has all but gone! Would never recommend this courier to anyone! There is also no proper parking facility for a 4 wheeler...Would have given a ZERO rating if it was available.

Ne
Review №19

Good experience.Short staff but still they can get your job done

mu
Review №20

One of the worst service I have ever attended there is no one to attend..and the staff is too rude aswel

Pu
Review №21

3 times costly compared to Professional and DTDC, but trusted service, online tracking and no damage to your goods.

AN
Review №22

Supportive staff, little small place so waiting time is more if there are more than 2 people in the store. Payments are accepted in cash as well as credit/debit cards. UPI payment method is not available but if needed, they try to help with that too.

ja
Review №23

My Parcel has reached 6 days Back and they have not delivered it yet. when we go to the office to collect the parcel they ask us to come tomo as the executed Person has left early from the work. Ref no:59615618462

Sh
Review №24

Horrible beware the courier guys dont contact u but give miss call and they dont pick when u call back and update status are consignee not available or refused pathetic i would never this worst service ever in my life specially manyata tech park hub ......past 4 days following up for important doc frm my bank but no response at all lairs and un professional ...i request banks not to use blue dart as we are facing issues wit it

Ra
Review №25

Worst experience.... Forces you to come and pick the consignment...

vi
Review №26

Good service . Accepts even if it is late

Su
Review №27

Waiting Since 2.30 .. no one has bothered to reach reception and help our query .. need to collect my parcel. 38251607575

SH
Review №28

Best Courier service in India.

Pe
Review №29

Long wait times. The only saving grace is quick delivery

Al
Review №30

Super fast and amazing!Good service desk.

Ga
Review №31

Good Service. Professional Behaviour

Ak
Review №32

Employees there are not customer friendly. Because lot of employees there are Tamilians, so they give priority for customer who speaks in Tamil with them. Worst service from the employees over there.

sh
Review №33

The behavior verst employees 1 big lady sitting on the chair she is not response currectly

To
Review №34

Blue dart delivery guys not capable of single star also. For prepared orders they 1st call us reaching to the wrong address and they ask me To wait for several hours and later he block my number very disappointing.. 🤬

Mo
Review №35

They send sms that they cannot locate address, after sharing a complete address to them..they dont call the customer and sent out such sms. There call center number does not work or always.busy ..worst experience

Ja
Review №36

Very bad service. Can deliver the product to well defined address, they updated status as un-noticable address. WHAT A JOKE!!, they didnt even call me.I never had issue with Flipkart Amazon or any other services. Address is so detail that, they directly reach my home and thn call.

ja
Review №37

Professional service....only con i noticed is of the waiting time at the counter..

Ab
Review №38

Very bad service, the delivery man almost threw my documents saying its already delivered to me, had to catch him red handed visiting his office in Kalyan Nagar.

si
Review №39

They made me wait as the person has gone for lunch that to around 3:30 in the noon. they weighed the parcel.. enquired everything.. then asking is there some valuable inside.. any valuable inside.. then saying if no then we can courier it. What kind of immaturity is that? Valuable that the reason we send it through courier.

Sa
Review №40

One star less for the extremely expensive nature of this courier service. Other then that, I really find any flaws here. This is by far the best courier service in town. Their normal deliveries are never late and their express deliveries are really quick.

Az
Review №41

Honestly this is one of the most horrible, pathetic, unorganised, unprofessional, useless, merciless, unreliable courier services. I was asked to come to their office and collect my courier. What next, u will ask me to go to the destination and deliver it by myself. Please do not use this courier service. Instead u can use professional courier services or any other services but not blue dart. The staff is useless they keep blaming each other. No one will help you. I am not recommending them for a single star as well.

it
Review №42

Nice environment from the employees

as
Review №43

Horrible delivery service from this company. They are great at filling the courier status as could not be delivered even when there is someone always at home. Even local parcel companies deliver stuff without any trouble

SA
Review №44

Excellent service, with a set of very efficient Staff at the Reception!!

Ku
Review №45

Please you guys need to learn time management and ethics i ordered 40 days ago still my delivery is pending and also there is no correct phone number to contact you guys now onward i m not going to trust you guys and i m not going to provide any business from my end

Ak
Review №46

Not very responsive. Crowded. No covid safety protocol.

Na
Review №47

Very friendly staff .. the lady at the counter is very proactive and informative on the rates and delivery time . Information shared is precise and to the point ..This how a courier service should work. Checked other options in and around but this was the best service i got.. they have card , cash and other payment options too..

Li
Review №48

The behaviour of staff were totally bad, the delivery was delayed.The receptionist or entry office madam, she is not at all talking properly.Was trying to give minus star if Google have that option.

Ku
Review №49

A useful office when we want to send urgent parcels using Blue dart.Some place is there to park your vehicle in front of the office which is very important consideration these days.But the handling by the front counter to send out letters/parcels is quite slow and they should add additional person there.If you have access to concierge service in office then better to save time and use them to send out Bluedart.

Ar
Review №50

Very timely

Gi
Review №51

One word : Disappointed!Blue Dart is a reputed and professional service but this office is an exception!Extremely rude behavior from the front desk staff; not towards me but towards all the 3 customers that had visited them when I was present there. I had visited the office twice and the staff behavior was unprofessional. I understand that the front desk staffs have to handle pressure but try to at least be courteous.I wanted a speedy delivery but she refused to even provide information about it!Please deliver some sense into the staff handling the reception; we pay WAY TOO much money for your services.

Sy
Review №52

One of the worst service I have ever gone through... no proper customer support... pathetic customer support team too rude... I would never ever suggest bluedart to any one... no contact info of the delivery guy.. what kind of service u provide.. no response to my email.. no call back revived.. requests were taken twice... and they want me to wait for 24 hrs for call back as they have too much load.. seriously are you a aisa’s leading express delivery service ???

gt
Review №53

Excellent

Sy
Review №54

Yes, its good service 👏

ni
Review №55

Delivery boy hesitate to deliver the item to my location...so I just visited this place and colleced

Ra
Review №56

Costly for a cover weighing just 1200gms to be sent To Nashik.

je
Review №57

Had called in but the line was picked and disconnected immediately without the customer care personal responding, and since that happed balance was deducted because of the negligence of the representatives, can I trust them with my parcels and shipping ?

Sy
Review №58

Nice Service . Just a little delayed.. Hope for the Best and Fast service next time

Vi
Review №59

Very helpful staff. Quick service. The front end staff were patient and supportive of all of our queries and helpful with the procedure.

An
Review №60

Delivery executives are frauds. They wont even attempt to deliver to the address or even a call, but will mark as attempted for delivery and cancel the order.

Pr
Review №61

The most incompetent courier service available . These people have no sense of urgency. Even in an event of emergency these guys will take their own time ... bloody scum bags.

An
Review №62

Courteous staff, but it gets crowded sometimes. The road in front is dug up and has no parking as such. Youll need to park a little away and walk down to the office. Hopefully the road should be done up by the end of the year. :-)

na
Review №63

Shipment suppose to deliver 02-oct-2019 and today 06-oct-2019 till now its not delivered and there is no response ... When I called to customer care .. they have asked to go and collect , but when I went there.... No response from staff ... They are not even try to address my query

ad
Review №64

I hate Blue dart there is no response or care for customers , hilarious service , i never get my parcel properly,i have to contact them always ,and they never come to our aadress ,we have to go and collect at there aadress

Ad
Review №65

My confidential courier from my bank to me has been delivered to a wrong address. Very careless. They have promised to resolve by Monday so shall wait untill then

Sa
Review №66

It is the one of best DHL office in banaswadi area. Some times there will not be people in reception. You to wait to deliver the parcel.

So
Review №67

One of the poorest courier centre i have ever visited. Third class service. Their executive neither try to deliver product nor accept their mistake. Will never recommend this to anyone. Its better to send the product via DTDC. Fed up with this.

Sa
Review №68

Sorry to post this. I am done with waiting for my parcel from Bluedart. This is the 3rd time I am calling your customer service executives for the same product. Whenever the product is out for delivery they wont call me nor make an effort to come to my location to deliver the product. And finally they are asking me to directly come to Bluedart and collect the parcel. Never ever expected this from Bluedart. The worst service that I have ever experienced.

Do
Review №69

The worst service I have ever seen in my live is bluedart, they dont call or they do not come to the address, but they still update in their system saying Attempted but not available. Who is the right person to raise a complaint in regards to this for the HRBR office.

Ab
Review №70

Very Bad service. I was supposed to receive the parcel on 4 Nov, till today I havent received. Called the customer care abt 4 time still no action taken. When check for online stasus they have put as Delivery Attempted-Premises Closed and Consignee Not Available where as I havent even received one single call for the delivery guy. 3rd class service.

AL
Review №71

Very poor service saying some days but the delivery will not come on time....i would said some bad words to this but...as Im respecting according to the law and order accept you to do not go through this delivery service....very bad

su
Review №72

Tooo.... Bad service....l have given clear adress they cant even locating adress also..And even they didnt call for adress also.. They are taking theair own... Worst service of world..

Da
Review №73

Perfect 👌 all time 👍 delivery system, good staff and great communication. I love it 😍

ta
Review №74

Always a decent experience coming here ,parking is a bit hard to find dude to its location in the service road

Sa
Review №75

All are foooools here.. No response at all. It seems owner have Oppointed all uberts, fools, lazy guys, dirty fellows, they even dont care their customers. 3rd class service, their number wont work at all. Better you fools close your office and beg somewhere else you will get good income, all looks like virus people, like this: 🤧👃😤😡🤤🤥😬🥴👽. Thuuuuuuuuu

인도
Review №76

Very useful place to send the documents to India and all over the world

Ed
Review №77

Supper service, theyre having excellent tracking system docket will not miss

Ar
Review №78

Very Poor Service. The deliver person come in their time. They dont bother to call before coming.I tried calling the customer service, the IVR is not responding properly. After a long time the call transferred to a executive and hung up the phone saying that my voice is not audible. There is a deduction of Rs 10 for the call without any solution.The deliver boys should be trained properly regarding the basic things. Customer will not do their personal works according to their timings. They should come in customers preferable time.

kh
Review №79

This center is good. Most of the times, delivery boy fakes the status as you are not available. Then you can collect from here, saying delivery boy told to collect.

DI
Review №80

One of the worst service.. all ways showing addres unloacatable.. i have booked 3 atm card all 3 same isue, where as all my parcels and appointments booked on this addres arrive properly on other platforms.. only blue dart do this.. I* think the delivery boy is updating fake status without actually reaching the location... They never calls us ... its not blue dart its Blue Farts*..Like here if you feels the same

Ka
Review №81

*** BEWARE!!!!*** I urge all expatriates living in Bangalore NOT TO USE THIS COMPANYS SERVICES!! They are cheats!! Different information on the Rates is recorded on the English Voice Automated Message System when I first called, and again different information given when I spoke to the customer service person (Usha) and even after agreeing and complying with all terms and paying rs400 + additional rs150 (express delivery charges) of a box weighing LESS THAN 1 KG... I received a call from another person saying that the measurement of the box was over 2 kg.. (quote /unquote ) and demanding additional rs700 to complete the consignment delivery to Chennai !! ALL THIS TAKING PLACE AFTER MY PARCEL WAS ALREADY TAKEN FROM ME AND MONEY PAID!! Now ...I think I have lost my parcel, the precious items within as well as the rs550 paid initially. This is a fraudulent company out to cheat ,especially helpless foreigners who are not familiar with the local language. I think the few Reviews saying this company is good, are friends and family of the owner.. Just read ALL the reviews; most are bad.

Ra
Review №82

Very disgusting. Delivered to someone but not me. Did not bothered to call.

Sa
Review №83

Filthy dumb Buffalos ever seen.....worst experience ever

An
Review №84

Good courier service

Pr
Review №85

Very worst experience, even after informing them about their Delivery boy not delivering to my location. I have gone to the store and collected all of my courier till now what ever was supposed to get delivered to me. The delivery boy to my location says address is wrong, but I receive all other courier even online orders correctly. The delivery boy closes the delivery as wrong address,I am staying not even 2km from the blue dart branchDelivery boy also didnt contactedAtleast they are not provided delivery boy contact numberIf iam going to to collect their branch their asking bank letter (every one knows GOVT bank support)

Ra
Review №86

One of the expensive couriers. Service is good in big cities only.Experienced very bad experience with the executives at my town.

Pa
Review №87

Pathetic service by staff. My parcel was not delivered to me even though u stay 100 meters away from them when I went there to collect, they are really rude. Never choose these people for your trusted parcel to send. Horrible service.

su
Review №88

From the delivery by upto customer care service they will not answer ur call at any cost if they receive this is the 8th wonder of di world very worst courier service never seen

Tu
Review №89

I have literally cried and undergone lots of tension because of their service.Their promises are utterly false.Staffs are unprofessional and dont know how to behave.Customer care will always give you reason like Your Shipment is delayed due to Flight Delay and Road Delay .They charge like they will deliver the product in half a day.Can you imagine just for piece of paper from Bangalore to Varanasi they took 450/- and 6 days.PLEASE DONT WASTE YOUR MONEY AND TIME WITH THIS COURIER SERVICE. Even A single star they dont deserve.

Ab
Review №90

They have made a it rule that customer will come to their office and collect his courier. Without even visiting the site they will write No such consignee at given address Just give them a nice kick by writing email to their head office and then see how everything gets fine.

Pr
Review №91

Security is rude

Va
Review №92

Pathetic manager

Sh
Review №93

Worst ever services. Such irresponsible and un-professional approach.U guys suck.

Is
Review №94

Service has to improve a lot, but however the customer care executive helped a bit

ch
Review №95

The blue dart service n delivery guys are very rude and very bad service. They delivered a product from an online service agent and are not ready to provide the from address of the vendor. Very sad and pathetic service and very unprofessional guys. There was a delivery guy his name is Partiban very bad attitude .. Does not deserve a service job.

Ar
Review №96

Blue dart s delivery service is exceptionally good. But its very difficult to track the order as they havent provided correct contact number of the office and they do not respond well.

Na
Review №97

Best for courier service . These guys are committed and know their work. Better service than DTDC or others

sa
Review №98

Such a worst expereince no body responds to the Cal I tried calling more that 10 times to customer care number and delivery guys are lazy they will not Cal nor responds to cals

FR
Review №99

Courier Service Executive are very lazy to deliver the goods. Every time they mention customer is not available or customer denied to receive the goods. Please hire the best executives to improve the Stat and service

Kh
Review №100

Service is poor , blue dart is good reputed logistics company how ever the staff doesnt deserve any appreciation for their work.

Information
29 Photos
100 Comments
2.4 Rating
  • Address:NO.705, 5TH A CROSS, KALYAN NAGAR MAIN ROAD, HBR LAYOUT, Balachandra Layout, 1st block, Chelekare, Kalyan Nagar, Bengaluru, Karnataka 560043, India
  • Site:http://www.bluedart.com/
  • Phone:+91 1860 233 1234
Categories
  • Courier service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–8PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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