Really a great experience at the store mainly Mr.Vinu really appreciated his great work by getting the phone on time with great experience & quality.Truly recommended ππ»ππ»ππ»
Very good sales team am really happy to buy product from this store and thankyou azhar and vinu
Very wonder full stores..very co operative staff..and especially supervisor Mr. Azhar very cool person...and I liked this stores and recommend every one those who wants to purchase apple products..
Had a great experience in buying I phone 13 I received follow up after my enquiry and also post sales I had some quires which where attended well by NIRANJAN REDDY rest folks should also put some efforts to cater customers requirements over all good things experience..
Wonderfull experience of buying macbook air.
Very nice customer support by mr.niranjan reddy , helped in finding a right product for right price
Excellent experience. Very good service by Niranjan (Team Leader).
Azhar and yathiraj as been a great support and the best person for a friendly contactβ¦
Likhit helped us in setting up the new phone very well. He was very supportive and good in knowledge. He was super in his attitude . The entire team was very supportive and coordinative. Thanks Apple team π
This is a great store with sales and service under one roof. AZHAR AHMED is manager and the name to remember for a great experience at store and to experience a wonderful customer service with a great apple product experience.
Worst experience with the sales person and havent provide hard bill copy as I have pushased I phone 12 never expected these kind of service we will get best service atleast in local mobile shops
Yathiraj was the executive whom we dealt with. Brilliant service. Very punctual, delivered all the items at the promised time. Very responsive to our calls and requests. Thank you for the excellent and prompt service .
Overall experience was very good and we got the product that we wanted. Vinu helped us choose and get the product tailored to our needs. Highly recommended to get your Apple products here.
Extremely interested in helping, Azhar and Niranjan specially go the extra distance to help you find what youβre looking for. Would definitely recommend buying from here.
Very nice experience, the staff are informative and explain features and difference and help you buy better amongst.
Wonderful experience. Mr Vinnu was were helpful on call and in store. Always love Appleβs service. Thank you so much
One of the worst service centres till date. Its a Feedback regarding the service centre in Kathriguppe Main Road, Opposite Big Bazaar.Attitude of people there is pathetic. They are not at all accommodative neither are they polite with the customers.Despite calling and checking on the availability of the technician, firstly they dont pick calls and by mistake if they pick, they ask us to walk-in and after waiting for 1hr in the queues twice, they tell that the technician is out and if interested, we are expected to wait for another 1/2hr to 1hr. Why should the technicians even go out during the work hours while customers are waiting for the services.Although my Macbook is still under warranty, this is not the service I should be expecting for being a premium customer. Being rude is definitely not done. Also just to fix a simple key, for no reason they ask us to surrender the laptop with no guarantee for data. If we check a bit more, then they bluntly say if you want you can leave the laptop with us or you may leave. This is no where the way to talk to customers while no body is doing things for free and we dont pay a fortune to get such worse services.
Awesome experience.Overall the staff supported well.@Rehan was very supportive and helpful.
Please mention responsive contact details. No one respond when called to the mention number. They just disconnect the call.
Was totally disappointed by Apple service centre guys at katrigupe, Banashankari. Had taken my MacBook Air for some screen related issues and wanted to get it diagnosed and they told me to replace the screen even without checking the actual problem, and screen costed 42k. Later with a heavy heart went to local apple repair guy , he diagnosed it found some salt formation and some connection issues and fixed with 300/- β¦ now tell me what kind of review am I suppose to give .. itβs nothing but ripping of the customer without knowing what is the problem. Trust on brand apple was on stake when they told me that, it has to be replaced. because my MacBook Air was just 5 yrs old. And I have been using apple products for a very long time , but service centreβs like this will damage the brand big time.
Excellent store ...Niranjan was awesome with his knowledge on the products. He is well informed and guided me through my selection
Good staff and nice and smooth handling process with my iPhone 11. Iβve found a intelligent and brilliant staff Mr Yathi Raj. He helped me in choosing and made me a very good satisfying to buy products. I will definitely recommend this place for buying apple products.
Visited the store for purchase of iPhone 12 and found the experience to be very satisfactory. The staff Mr. Yathiraj was very patient in explaining all the features and making the whole experience a very pleasant one.
Gud store for apple products and I like the way of staffs communicating with customers ..thanku for the great service.
Good store for apple products.. Friendly staff...Niranjan was awesome with his support... Thanks niranjan
Great store to visit and the staff were excellent especially Niranjan was the best to help me with all details..kudos to have some one like niranjan
A very good store for Apple products and it was great to have Niranjan who could explain at length the details of the product which could help me make my choice easy
Rehman was super friendly in assisting us. He recommended all the necessary hardware tonus which made our selection easy.
Vinu and Azhar helped us a lot. Very good experience.
I had a pleasant experience visiting your store it was great to meet niranjan and he was very helpful and with good knowledge of the products..thanks njranjan
Met Mr. Ravi, the sales representative at iplanet store katriguppe branch. It was a very pleasant experience. I bought my MacBook pro. Overall the experience was very good.
My husband purchased iphone from here.. very good front line service.. they guided very nicely.. very good behaviour as well..
Vinu Varun was excellent and patient during my purchase of a MacBook Pro! Great experience!
Great customer service. Azhar (store manager) and his team especially Vinu are very helpful and supportive! Highly recommended
Very good n polite staff at service . And all Apple products available under one roof
Brilliant staff... I suggest every one to visit this store..
Very nice experience. The staff were courteous and knowledgeable. Happy to share my experience
Excellent services and extremely friendly staff. Thanks for an amazing experience.
Good place and nice warm people to show and explain the products around. i think sales guy NIranjan or Nagaraj dont remember exact but definitely made me understand what am buying and why it is worth
It was a great experience while purchasing the MacBook from this store. It took me two days to decide the final product and during this, the sales person Mr. Rehan Ahmed assisted me promptly and patiently while selecting and purchasing the MacBook. In a nutshell, it was wonderful customer experience:)
Very good experience at your store..Niranjan was very helpful in guiding me out... thanks for the excellent service niranjan
Nice gud communication with excecutive
Shopping Experience in the store was great !!Yatiraj helped us find the right product. Highly recommend this store for all Apple products.
Good one just purchased Mac with iplanet Katriguppe πgood service. Manager has got good marketing skills
Its a good experience here and great ambience. Niranjan from Iplanet has helped here a lot....
Great experience. Thoroughly satisfied. Looking forward for further purchases.
It was a pleasure to be at your store... niranjan was very good enough to guide me through all your products..
It was a great experience and pleasure to be at your store..nice ambience niranjan was very accommodative and guided me through the products ...and made choose the best i could afford
I planet Banashankari an excellently maintained stores with great executive like Niranjan...who is too good guided me to what I was looking and hoping for...Niranjan is one of the best
Niranjan, the team leader was very polite and patiently answered the questions and clarified whatever questions I had. I had very good experience at this store.
Had a great experience in the show room...I could say very well maintained and Nice staff niranjan was exceptional., best in the class
Very good service from this storeβ¦.even on lockdown I received my order on timeβ¦while other stores just said we are not open. This store provided an option to order online in their websiteβ¦special thanks to Bala who assisted from placing the order to delivery
Awesome experience. Mr vinu was very helpful
Entire team at iplanet is very helpful. Thank you for excellet service.
Niranjan was ultimate ...great atmosphere and abundant knowledge with niranjan about the products..kudos to have niranjan in your store
I planet atmosphere is very comfortable, very nice customer approach, Venu and Azad explained each and every detail of Apple pro Max mobile, thank u .....!!
They repaired my phone and gave me back exactly within the promised date. Staff is very cooperative ,patiently address customer problem. Overall Good!
I had a really great experience at iplanet banashankari.I was assisted by Mr.Vinu who helped me alot for my purchase. Friendly staff and they treat all thier customers very well.
I had an enquiry about esim for iphone 11 and the executive-Sharth helped me very quickly for the same. I am proud be a customer of apple.
Great store and very nice staffs...would love to buy my all apple products from them..Big Thanks to Mr Yathiraj for his excellent way of explaining about products and his guidance..Yathi will never force you to buy..he will guide you to choose the best suitable option for you..Keep it upππ
Recently bought MacBook @iPlanet the experience was very good and Thanks to their Executive Rehan for his friendly & professional approach.
Excellent store for all gadgets niranjan was very accommodative with all the information and explained all details to my satisfaction
Very good service. Friendly staff. Purchasing products from here from past 5 years.
Excellent service. Customer friendly..
Excellent store for Apple products..it was good to have Niranjan as your executive he was awesome with his knowledge in Apple products.
Amazing experience. Excellent follow up on booking the Apple iPad Air and pencil till delivering the product once it arrived in the store.Also promised for safe and fast delivery to Thirunelveli.Thanks a lot Niranjan, iPlant Katheiguppe for your dedicated help in getting iPad Air and pencil on time as promised.
Vinu was supportive and patient to explain the features of iPad pro and ipencil
Great customer dealing by Mr. Niranjan. Keep up the good work.
Am happy with the service. Received the product on time :) thanks to Yathiraj for great service
Very good service, every during lockdown they did home delivery with best price available..
Vinu is very supportive in suggesting right products .We are happy with the service at iPlanet kathriguppe.
Excellent ambience in the store Niranjan was exceptional with his knowledge and explained at length..Kudos to Niranjan and your store
Vinu - Thanks for your and guidance to buy iPhone 11. Very good behavior
The staff is very good and the service is top class... A very good store
Overall experience was good. Vinu and niranjan helped us out a lot throughout
I would like to thanks to iplanet for my purchase of Macbook m1.The entire process was smooth and special thanks to Mr. Yathiraj for helping me out on my purchase. Overall experience was amazing. Must recomended.
Very Nice store. Highly recommended to purchase products in this store
Good staff and nice and smooth process with my iPhone 12 buying process. They helped me in choosing and made a very good satisfying to buy product. I will definitely recommend this place for buying apple products.
Good service by Mr balu , he has explained me how to use the ipad features and was very helpful to explain and was very satisfied with the support & service during this lockdown .
Super And Nice Employees Niranjan β€οΈ
Its very good service πNiranjan
Quick and eazy, both service center and store in one place
It was very nice service from Mr Vinod and we are very happy they way he served
Vinu sir thank you so much for responding our call and all u treated very good thank you so much
Good service and great experience at this store well done...Yathiraj executive is very helping nature good job..thanks to I planetShabarikb
Excellent store ambience... Niranjan was very helpful and explained about the product in detail...
Mr. Vinu went out of the way to help me with an issue with my iPad. Really happy with the service
Customer executives are very helpful.especially vinu: handling the customer and explaining the features about the product is good..
Thank you Mr Venu for the assistance and information ... really happy with the service..thank you
I had No service issue on my IPhone 8plus for which I contact apple customer care service online, they fixed an appointment for me to visit this store. Staff who attended my case heard the issue and diagnosed the phone. Said its hardware issue-mother board needs to be replaced...suggested to buy a new phone rather getting it repaired. My phone was in working condition, if its a mother board issue how can it be turned on...!!! Staff was bit rude when he got to know that my screen was replaced by a 3rd party, so he was not ready to support on the issue and insisted to go for new mobile!!! I left the store with really bad experience.Further, I continued to contact the apple customer care service online, they confirmed that the issue can be fixed by replacement of the hardware attached to the motherboard relating to network/sim connector. They helped me to fix an appointment with other apple service center (I didnt want to go back to this store after all I had unpleasant experience).Apple being premium phone seller needs to look at the authorized service centers feedback as I see same feedback on almost all the centers in Bangalore... Number of unsatisfied customer are increasing.Online customer care service is really great but I guess authorized service centers ignores those conversations and doesnt value.I hope my feedback would be helpful and would be considered to improve the service.
Sales executive vinu was helpful in describing product spec and price
Extremely friendly customer care and absolutely smooth shopping experience. Special mention to Mr. Niranjan who was exceptionally kind to make sure the product I wanted was available in time, despite the resource crunch. Thank you, and kudos to the team!
Vinu varun excellent service by him.