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Pacer Yamaha SERVICE Centre
Krishnananda Rd, Balachandra Layout, Chelekare, Kalyan Nagar, Bengaluru, Karnataka 560043, India
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DA
Review β„–1

I gave my mt15 at morning 9 and i was the first one to give , mine was free service i was not having any other extra issues than normal service just one small bend in my front alloy for that they took 200 as service charge even tho its free service ,at 4 i got call its ready I reached there in 10 minutes they told wait for 10 minutes they are polishing after 15 mints they called and told didnt polished okey its not good for bikeπŸ˜‘ i was like okey leave it before only take took the money was β‚Ή1800 i was like what πŸ™„ last time i did the same service from other it only costed me around β‚Ή700 even tho they changed the air filter still it cant be this much and moreover they delivered back to me and i was about to go i noticed somthing that they didnt applied chain lube i asked them first they were like YAH later i touched and see then they brought it and applied a bit for namesake and about the chain lose i already mentioned in the morning still they didnt fixed i again asked them almost 3 times to fix it but they were like no its not necessary BUT it was really touching the other sideSo bad experience from there should find other place

Jo
Review β„–2

Good service.. They addressed all of my concerns this time.. Last time they failed to fix oil leakage from the gear box, chain noise etc..I hesitated to give for service again, but this time they paid close attention to every concern and fixed it.

An
Review β„–3

Worst experience ever , Guys here are so arrogant if you ask them anything. You will be looted here for sure . They are charging like anything and If you ask them what you are paying for they will not respond and will tell you 10 different things which you will be not aware of .total unnecessary charge:Hygine charge 150 - No idea what they doChain cleaning and lubd - 448 ( You can buy motul chain cleaner and chain lube and do it 3 times in 400)Labor charge arw double than spare part pricethink twice before going to this service center .We earn hard and we should know what we are paying for .better look for some good local mechanic shop and get the service done

Ni
Review β„–4

Good customer service but the service staffs are not having decent knowledge on certain specific things. I have R15 V3 and I had had requested them to do some specific checks and the service staf was confused as how we can do that, the proper procedure was unknown I had to explain him. Hence 4 ratings

AI
Review β„–5

A good place for servicing vehicle near kammanhalli , Banaswadi and HBR layout. Its close by to all the areas and is a genuine partner of Yamaha

Je
Review β„–6

Im really impressed with the service they provide over here. They are ready to listen and help us with suggestions and wont loot money. Also they have most of the spare parts available in this service centre. They also have an awesome air conditioned customer waiting lounge.

Pr
Review β„–7

No R3 bay here so only small bikes and moped serviced.

An
Review β„–8

They charge more on services. Please be careful while servicing. Their behavior is also very bad.

Vi
Review β„–9

It deserves a 0 star rating , worst experience and worst service you could ever find , there not even proper response from the staff also just waste off money and time , please don’t service your bikes here πŸ™πŸ»

Cl
Review β„–10

Service is good, but they charge too much on parts labour.

la
Review β„–11

I have purchased Yamaha FZV3 on February and I given my bike for second service to this service centre on 21st June 2021.when I came to take delivery for bike after service I have noticed that my bikes front guard got scratched. It was not there before at time of giving bike to service.I Suspect that the original guard has been changed or stolen.but staff was not accepting it.So be careful and make sure you have taken photos of your bike in all angles before giving to service.

Sa
Review β„–12

1st Service.. Pathetic.. Sales commitment was promising but disappointed with Service.. After service not even a water wash and rude behaviour of staff.. Definitely wont recommend Pacer Yamaha to anyone.. My next service will be with local dealer.. Very disappointed..

Ka
Review β„–13

Timely delivery, responsible sales staff... service is the same throughout, personal attention is required.

Pr
Review β„–14

Excellent service. Quick, efficient and extremely cost-effective πŸ˜ƒ Special thanks to Arvind, who oversaw my bikes service - well spoken, courteous and most helpful πŸ‘ŒπŸ‘Œ

Al
Review β„–15

Worst showroom. I visited 3 months back. Staff and manager both behavioor was very bad.

Sa
Review β„–16

Service is good, executives are well behaved and very polite. Overall good but only thing that would be good is genuine pricing. I found few things which were uneccesary but still done. Other than Great !

Ma
Review β„–17

1st Service.. Pathetic..poor service, Sales commitment was promising but disappointed with Service.. After first service not even a water wash and rude behaviour of staff.. they charged more money.. Definitely wont recommend Pacer Yamaha to anyone.. My next service will be with local dealer.. Very disappointed.

Ry
Review β„–18

The place is very clean, manager and staff are helpful and polite.

Ma
Review β„–19

Very poor service they exchange the parts of the vehicle if we ask them to check the vehicle there is no response.

Sr
Review β„–20

I bought FZ bike in 2018 and they gave 6 free services costed

sh
Review β„–21

Good service and friendly service personal. Thank you very much.

ma
Review β„–22

Horrible Experience!! Never ever attend this showroom for service.No professional technician.They will loot your money.They will simply say we need to change this part and that part.Receptionist is worse,he will say during lockdown also we need to service our bike they are trying to say bike service is important than your health otherwise your free coupon will become expirePathetic Service !!

Ni
Review β„–23

My rare alloys was damaged and air used to go.Issue is fixed after service.

Re
Review β„–24

Cheaters...extremely irresponsible behavior by staff, work not done as promised but charged heavily. No regard for customers. Didnt even wash/polish my vehicle which was given for service two days ago. Bad experience. Not recommended.

Sr
Review β„–25

There is no less than 1 star to mention here, unprofessional staff, arrogant behaviour, they will charge you like anything for unnecessary add on services which not required for my bike condition.After the estimation he informed 4900Rs for service my bike i.e yamaha FZS, especially people over there his name is Arvind employee over there who gave this quotation and when I wanted cancel the job, they charged me 50rs as cancellation charges, I have asked for the bill, they made me wait for 15 mins after that they gave some normal cancellation bill where nothing mentioned in that for what and all...

Vi
Review β„–26

Servicing and staff were good, but little pricey.They will suggest you to replace few parts, but you just stick with your requirements.

As
Review β„–27

It was a good experience..Representatives are polite and helpful...Bike service was also done really good...

Ya
Review β„–28

Service is good. Need to add more services like door step pick-up and drop which will be helpful.

Pr
Review β„–29

Unethical behavior from staff, not at all friendly. I gave my bike for service and went back home, later called them back for a clarification on my 1st bike service, they cut my call in between for questioning on service amount and again called back no answer from them. I regret dealing with such unfriendly staff.

av
Review β„–30

They Charge more than the actual fare priceFor Drive chain cleaning and lubrication with yamahalube is 448 Rs This is too much since they even charge for the material yamalube 430 RsI felt the service is too costlyThere is Yamaha board with the lists of Yamaha labour charges but i dont feel anything charged according to it everything is bit expensive then what is mentionedAccording to this board the labour charge should be 150rs for drive chain cleaning but they should not even charge this 150rs since this all comes under job included in paid service for which they charge 566 Rs

Ar
Review β„–31

The staffs are really supportive and takes always a very good care of my vehicles.. I have done all of my yamaha ray zr scooty servicing from here and planning to continue the same

Jo
Review β„–32

I feel the charges are bit heavy. Not able to understand the bill. I can see many service charges in my bill. I request to impose reasonable charges. Service is ok.

Mo
Review β„–33

Excellent service provided by the staff. Have done the second free service, and waiting for a spare part now.

Ch
Review β„–34

Worst service and lot of hidden charges..Completely unsatisfied.. You will get a bill for 4K if you go for Oil change and gernal servive

Um
Review β„–35

Service is good (Quality wise). But charges are more. Billing can be transparent. Which is missing

Uz
Review β„–36

Really Im happy with the service and its cost effective so I recommend you as well

Sa
Review β„–37

Very very cheap service and they will not give on tim bike same problems will com back to back very worst

Su
Review β„–38

Good quality work, workers are more patient and respectable, but yes charges are quite expensive, that can be reduceable still πŸ‘satisfied with work

Ha
Review β„–39

I bought the bike from Pacer. It was in good condition, smooth in performance, as marketed by Yamaha. However, after 1st service from this place, the bike started to perform terribly. Unbearable vibrations on the bike. I moved on to different service center after this incident. Yamaha india customer service was not helpful either. The free service costs more than a quality service from your local mechanic.

sy
Review β„–40

Service for the bike was done average but the staff is pathetic in behavioral terms I would recommend others getting bike serviced from any other service center rather than dealing with unprofessional staff

Ri
Review β„–41

Almost all were good except for the last moment delivery when several electrical issues came up like not starting, tail lamp, buzzer. I had to wait further to these rectified. Hoping to see more professionalism in future.

Aa
Review β„–42

They wont do service properly..they will just clean ur bike and change the engine oil.ntg mre den dt

Sh
Review β„–43

Quality of service is really good. More transparency in billing is required.

Dh
Review β„–44

Good service done by them with good response for each and every time

va
Review β„–45

It is too expensive I have been doing service from other yamaha service centres as well max for major replacements also it would cost me 4k but here they charged me 5300 which is way too more. Never gonna visit this service centre again.

Ra
Review β„–46

Please don’t be fooled don’t go they will empty your pocket nice place to become bakra

Bi
Review β„–47

My scooter had a missing when starts first time in the morning (from the day of purchase), given there once it did not fix, given again no charge. So I tried a local workshop, he just cleaned carburettor and there it is working.So I do all my service outside workshop (Note: I do stay at the shop when they do service).1 year total service I paid only 600rs so far.Just to add: Most of authorised service centers in India does the same, bad service, high bill.

Vi
Review β„–48

Good service.. I am a satisfied customer

bh
Review β„–49

Service was good , although a few things listed in the job card were not completed . Had to wait for them to be fixed and then get the vehicle.

Ra
Review β„–50

Felt very bad really I was not satisfied all additional charges they have target chains clean lubricant adding GST SGST 400 rupees they even charge for hygiene they promised me they clean air filters but they didn’t they simply fill up unwanted job card and bill is very good including GST SGST simply bill starts from 500 simply we need to pay I really felt bad about r15 now am thinking to go apache wide range of service centre with low price Yamaha India sales service very poor please don’t buy please

Mo
Review β„–51

Got my FZ-25 Serviced yesterday. The Bike feels new again. Once you explain your issues to the service agent it will definitely be taken care of.

bh
Review β„–52

Service quality is very low but service cost is very high

Ch
Review β„–53

Service is Good, but they are charging high on some small changes also!!

Si
Review β„–54

Good service provided.Examined the vehical at first and then asked for any problems been faced . Had done the work well on the issues . Satisfied πŸ‘

Jo
Review β„–55

They charged me extra money called hygiene, I used to love this service station but after corona pandemic they are charging more money which I would not recommend at all. Cuz even one rupee doesnt come easy way to me! That extra charge for hygene is a loot by this service center.

Jo
Review β„–56

The bike had starting issues after post pre-covid lockdown. They claimed they changed the spark plug and serviced it. After covid unlock again starting problem. Again they changed spark plug, month and 100km later again bike not starting. This time they did not charge but noise everywhere. When I went again they say give for full service even though you have run only few hundred kilometers you have to service it again. My point was all these noises were not there before I gave it to you. Obviously fell in deaf years. Took it to a local mechanic and the spark plug cap also not fixed properly. Save yourselves some trouble by finding an alternative! Excellent bikes, very poor after sales support!

SA
Review β„–57

Poor service and service centre is not well organized

na
Review β„–58

All over the service was good, but still need toimprove at some points. Cost must be less

Ro
Review β„–59

Post corona their services has become even better.....

Jo
Review β„–60

Did a professional job. The charges were reasonable as well.

ma
Review β„–61

The service centre was run by Kiran and Karan earlier. It was so good back then.Now it is being managed by some unprofessional people. They don’t even know how to talk to customers. Yamaha being such a reputed firm, need to take a little care of who they franchise their outlets to.Not just the way they behave, even the quality of work is very poor.I would not recommend anyone to give their bike for service here. It would be better to buy bike of any other brand if this is the only service centre option of Yamaha you have.

ra
Review β„–62

They will finish the job and explain the problem well.

Su
Review β„–63

Good service and bike was ready well before the time they had given me.

Sh
Review β„–64

Service s good

vi
Review β„–65

WARNING: ⚠️ If you are planning to take the bike Never go to this showroom. Please choose other good rated showrooms!!!1. Disgusting service, Totally Unprofessional employees from staff employee to manager. They dont know the process, how to serve the customer.2. They are very fast in promise but when you book the bike after that they will only give you excuses.3. It took me one month after booking and still I didnt get the bike while writing this review.4. Im taking the bike from finance. Their Agents and staff are very very unprofessional, they will give commitment like sir tomorrow only, 2 days only, etc we will give you the bike. But when you call them, they dont receive the call.5. So you need to go there, the only option you have. After reaching there they will give the reason by saying that sorry sir we cant give you due to this due to that.6. Even they cheated me on the Interest rate, also applied more loan than the actual cost. Whatever they said at the time of booking and applying for loan everything was false. They are Fraud and Cheater.If there is negative rating, I would have given that. So much frustrated with them. Very very bad experience!!! Wasted my time and money. :(This is genuine review, you can see my receipt attached in this review.

Fa
Review β„–66

They dont have proper time mangement and more over no proper coustmer assistance

ar
Review β„–67

Worst experience. They are very impatient, egoistic. Not happy

Ph
Review β„–68

Service is okay but bill is not clear and expensive. Unable to give proper explanation for the bill.

vi
Review β„–69

Late process documents to buying bikes

Sk
Review β„–70

They do a decent job overall. Better than the other Yamaha service centres based on my experience. Delivery does get delayed sometimes but overall I feel satisfied that the bike is taken care of properly.

Ba
Review β„–71

High labour charges..for a normal service + disc pad replacement,spares parts cost came around rs 2000 but labour charges came around rs 1900

Dh
Review β„–72

Bad servicing.. while giving for service there was no scratches or damages on body of bike... after serving there is dent and scratches...and blaming us it was already there... pathetic people...

sa
Review β„–73

Felt extremely happy with the customer lounge.They had an A/C present in the room which was open . The room did not have a roof like I could get all the air along with the air conditioning when it was switched on.Service and staff are very friendly but customer hospitality is extremely bad.Please do check it out.Pacer Yamaha might be the first service centre to have an air conditioning system where there is no roof for the room.Do check out my pictures for evidence.

su
Review β„–74

Service is good. Due to waiting giveing 3 🌟.

As
Review β„–75

Dont waste your time and money. They dont give a dam about you and your bike. They have lost their interest, when world is trending on online and home delivery, they expect you to toe your bike regardless of the condition. You go with minor problem, they tell its major problem. They will empty your pocket.

Su
Review β„–76

They charge you exorbitantly and service quality is pathetic. I went for a regular service and the technician told me that there is a problem with my bikes engine and it needs a major overhaul, fortunately I worked with an engine manufacturer and I countered him since I knew there was no problem in my bikes engine, eventually he got embarrassed. Later on when I took my bike I found that few parts were not tightened. Also, in 20 days my bike developed multiple snags. Had to raise a complaint with Yamaha to get it sorted out. Go to this place at your own risk.

Dh
Review β„–77

Good response from support teamsFront office response is goodWell maintainedAwesome serviceGenuine productsReasonable pricesI suggest people to be more aware about fake..Help others to help you backKindly keep your surroundings safe and cleanAvoid plastic bags....

Ab
Review β„–78

Poor service and communication. The last time I dropped off my bike here, a number of my vehicles issues were not addressed, and it took 2 extra days for them to complete a single task. Ive had better luck with third-party service centre in town.

JO
Review β„–79

The attitude and interactive skills of the guy who receives the vehicle is absolutely rubbish. They dont have qualified technicians as well. If your requirement is only changing oil and washing the vehicle, then fine else look for other better options.

Ar
Review β„–80

Horrible experience! They charge so much for every servicing and also they will delay the delivery. I will never go to this service center ever.And guys if you want a better Service Center(Yamaha Customers), please do visit 5S Bike Service Center. Its near Kalyan nagar and the staffs are having a great attitude unlike Pacer Yamaha Service Center.I would never recommend this service center to anyone.

Me
Review β„–81

It was okay. The service was delayed even after the vehicle was in the service center for the weekend and when I called before collecting the vehicle at 5 pm the representative informed that it will be ready by 6 pm. But when I reached there it was yet to be washed and some things need to be taken care of. The vehicle was ready at 7 pm and I was charged for wheel alignment which they werent sure if they did it and said you should have informed us before billing that in last service it was done. So be cautious and verify before they give you the hardcopy of the bill.

Mo
Review β„–82

Like the other reviews say they will try to over bill you by suggesting changing parts that are slightly bad but thats to be expected just ask them to do what you want them to do and explain the estimated bill beforehand so there are no surprises during delivery.

Ni
Review β„–83

Good place.. genuine service

Ra
Review β„–84

Vehicle servicing is good here....

Vm
Review β„–85

1. Horrible experience . Starting from manager to each every one are most negligible to answer any question.2. They promised to give in 1 day and took 1 week for normal service3. They have made huge list of all the spare parts and replaced also which were working 100% fine. Its just robbing.4.please check the bill correctly. When I reported the discrepancy in the fraud bill prepared, they did over writing and tried matching the bill5.They just keep listing all non existing issues and try to show our vehicle is scrap and need lot of Operations6. Its foolishness, even after reading the reviews if you decide to give for servicing to this type of worse service centres.7.most worse experience ever had.8. I want to give - 100 to power infinity for the service provided. Very much frustrated.9. They are least bothered about the complaints also. They will not respond to any negative comment either in the showroom nor online feedback.10. Negative stars should be provided for the bill and the service. Please provide option to give negative stars. Atleast others can be saved from this spoof.11. Whoever is rating 4 or 5 star is undoubtedly employee of service centre.

Sa
Review β„–86

Located behind Royal Concord school, Chelakere Kalyan Nagar junction, ರಿಂಗ್ road.Need to contact the service manager before picking the vehicle as they usually dont deliver on time

as
Review β„–87

For a simple service they charge more tha 1000 rupees extra as compared to other service center. They simply say this service charge that service charge loots you.

Sy
Review β„–88

Whatever they say we have to believe there is no transparency on which item is default and which is working. And they are demanding it like as of they are only having service center..

Sh
Review β„–89

Service is super but delayed for delivering of vehicle.

Ka
Review β„–90

First service was not as I expected. Bike has someProblems pending

pa
Review β„–91

Service is good, got the bike on time.

Ra
Review β„–92

Worst services center. for serving they took 3 days, ask to replace part unnecessarily and charged a lot in the name of services (took total 8000/- including 4000/- towards various services, for chain sprocket change charged 531/- outside i could have done in 100/-) now i know why review rating is low better avoid this. one good thing they check once properly before handing over the bike.

Ke
Review β„–93

Less knowledge about bikes, without running any basic test, they gave false statements for parts replacement.Also less experience serive engineers. Most of part are out of stock.

Lo
Review β„–94

I had bad experience with service but after mentioning issue they addressed it and now they have done a good job.My R15 is doing good now.Thanks to Satish for supporting and getting bike ready on time.

Ha
Review β„–95

Price is very high, they are charging 450 for chain service which you can do out with 100 rupees, not recommending this place for service .

ra
Review β„–96

This place is downright horrible, they took more than 15 days to give back my fascino. The manager has very bad attitude. I didnt check the reviews before going here, if you are nearby please give bike to local guy, they will do better job and be more professional.

Vi
Review β„–97

Good service here and surprisingly polite staff. Never faced any issues here. Have always got my bike back on time.

Ma
Review β„–98

I could have rated 5 stats but the place and maintenance is good but the service is very bad not satisfied

Su
Review β„–99

Service was good. Its satisfactory for the amount paid. Still they didnt kept everything perfect. They asked to do few service which was not actually required. As kms run is more they forced to do those changes. Chain spray cost is more when compared to other centres.

Le
Review β„–100

Nice

Information
26 Photos
100 Comments
2.7 Rating
  • Address:Krishnananda Rd, Balachandra Layout, Chelekare, Kalyan Nagar, Bengaluru, Karnataka 560043, India
  • Site:http://www.paceryamaha.com/
  • Phone:+91 97386 09628
Categories
  • Motorcycle repair shop
  • Motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
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