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NEXA Service, Banaswadi
152, Service Wing, 7, Outer Ring Rd, Dodda Banaswadi, Bengaluru, Karnataka 560043, India
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NEXA Service, Banaswadi
Comments
DI
Review №1

Fabulous service done by your service center.Excellent job done.

MO
Review №2

Professional, on time service with courteous staff. Highly appreciated for the quality and transparency on the pricing. Thumbs up and keep up the good work !

Vi
Review №3

Really good service, on time, and very professional. Service manager made sure he got everything from new before doing it off for service. After service I could feel the performance jump for the better.

na
Review №4

Had been for my S Cross service. Waiting area for customers is decent and d people here r customer friendly. Service was gud without any issues.

sa
Review №5

Our ignis second service was very good .driver picked our car on time good followup and car service is excellent ..I would rate 5 stars and recommend everyone to opt nexa service ..

Sa
Review №6

Mr Babu and their staff are right on the job and have done a fantastic & quick job.

Sa
Review №7

Wow, The Service People posses good Knowledge, they solved my issue of engine jerking quickly,

Ra
Review №8

Employees are Polite and helpful.Spl thanks to, @neelesh (Advisor)@chandru (Foreman)Service center is clean and hygiene.

Pr
Review №9

Great Service provided, Quick response and professional behaviour from all staff is highly appreciated !

Ji
Review №10

Great experience in show room and also in service center.

Sh
Review №11

Best car service experience and best in class customer service by Nexa Banswadi Kalyani Motors

An
Review №12

Warning: Very Long Review.Pros:The best part of the service is that you can watch your car being serviced/repaired in front of you, through Gallery. You can even go to workshop in-between if you feel. They dont mind your presence. This is very important now a days, as we all know that many service centres are cheating their customers. I have read somewhere that you can even watch your car being serviced in real time through their workshop cameras but not sure if its possible.Attitude & behavior:Attitude & behavior of all the staff & mechanics are really good. The centre supervisor Mr Anthony was very helpful & friendly. The service advisor Mr Amal was also very helpful and of good nature. He kept me updated throughout.Workshop:Wrkshop is very clean and impressive. The staff do some set of exercises (warm-up) before starting the work in the workshop. All staff looked very professional and dedicated to their work. I was continuously watching them working not only on my car but also on others cars as well.They did a commendable job to service my car. They did through inspection from bonnet to boot of my car for its periodic service. They also checked the things I have asked them to. They recommended a few things to be taken care of but also told me that these things are not urgent and can be taken care next time. They even took me for a test drive and identified a particular thing which they asked me to get it done because of safety concerns. Things done in my periodic service are: Change of Engine Oil, Oil filter, Air filter, cabin AC filter; flushing and change of Brake Oil and Coolant; Brakes pad and drum cleaning; dry car wash. Wheel alignment and balancing was not required as this was done very recently.Cost:This is a NEXA service centre so I was skeptical whether they do service to non-NEXA Maruti cars or not and if yes then the price is more or same. I have cross checked the prices of my current invoice with one year old invoice of my car service done at Mandavi Motors. The majority of the items costed almost same or little bit more. Overall, the service costed me 9500/- including taxes for my Alto. Its a bit on higher side but I guess this is price you need to pay if you cant rely on a road side mechanic or cheating service centers.Over all:The location of the service center is only 100m inside from the outer ring road. The service center is very good and clean. Theyve ample sitting arrangements if you want to wait and watch the service. They keep offering you water/tea/coffee for your entire stay there.Try to be there on a weekday if u dont want to rush things.Cons:~I feel like there should be more co-ordination between the different teams i.e. service advisor, mechanics, cleaning team, etc. I have to ask them a few things which were missed. Door knob greasing was not done so I asked them to do it just before I was about to leave. I was wondering if they forgot to do it or they dont even do it at all. They should install screens in all bays with a list of things which needs to be done in a car. Thisll make sure to identify which things are done and which are pending.~They remove the tyres after jacking the car at a height and tyres are dropped to ground frm that height which I didnt like. Mechanics were continuously standing on them while working on the cars.~Price wise Maruti Authorized Service Centers are very costly if compared with some regular/road side workshops. I think if Maruti company can reduce the price of parts & labor charges a little bit, then more people will come back to Authorised Centres.~They work on Mon-Sat only(9 to 5). If they can extend service time to early morning & late evening then itll be good. Yelahanka service center works 24/7 which is really good to distribute the rush.~I saw them filling engine oil frm an old white can, from which one cant make out brand and quantity used. They might be getting it in bulk at a cheaper price.They should use branded packed items for engine oil, coolant, etc and the leftover should be handed over to customers.

Gp
Review №13

My new car Maruti Baleno Automatic was due for the First Servicing. The car was collected by the staff of Maruti Kalyani Servicing Dept after checking with me the date and time for collection. They did an excellent job and returned the car promptly by evening. I am extremely happy with the services rendered and their personal touch

Sa
Review №14

Excellent service provided for car servicing ..pick up as per our convenience and returned the same day....

Ak
Review №15

Very professional and patiently listens all the issues.we can even watch while they are replacing any parts. Manager Balaji and Neelesh are approchable and even after servicing they will keep in touch to make sure everything is smooth.

gu
Review №16

Good and quick service from the team 👏🏼👏🏼

Ra
Review №17

Very professional service. Always available at a phone call and patiently explained all my queries. Very good advice shared and services provided was of good quality and timely response.

Ar
Review №18

Friendly staff. Excellent service

Go
Review №19

Excellent service,neelesh is doing good job

Co
Review №20

Good servicing of the Baleno and the cleaning is very good. Professional staff keep you informed on pricing and work to be done.

Da
Review №21

Very good customer service. The sales folks were very helpful and they didnt push for accessories unnecessarily.

Te
Review №22

Highly appreciate everyones professionalism and care in servicing and delivering my car on time. Special mention goes to Mr. Babu the service manager for repairing slight damages and Mr. Chandra for his excellent customer care in sending a service vehicle to my car even during lockdown!

go
Review №23

My xl6 was given for 2 nd free service which as usual has been done extremely well, I have been using nexa service for the last four years for my ciaz , I am happy to even suggest my friends to avail their services.

pr
Review №24

Great experience in nexa banasawadi,service was very good and I will refer my frnds

su
Review №25

I recently got my Ciaz service done here. Over all service was good.I would like to highlight an incident which impress me alot and a perfect example of professionalism. Even though i took out all the removable items in the car before giving it for servicing. I received a call from the service manager saying he found a gold chain in the car. It was shocking and overwhelmed to experience such an excellent staff behaviour.My sincere thanks and gratitude to service manager Mr. Amal and Nexa Banasawadi staffs. This shows the integrity and makes customers like me to trust Maruthi Suzuki for the life time.

Ba
Review №26

Great team, great support

Bi
Review №27

Pleased with the service.

He
Review №28

Dont waste your time and money. Go to some other service center.Worst service and worst experience from staff.

Pr
Review №29

People at Nexa are very kind and good, well maintained showroom

Sa
Review №30

Impressed with the service

Ma
Review №31

Very happy about service done,Mr.Neelesh attended the vehicle ,service was good

vi
Review №32

Great service and good receiving from staff and Management

Na
Review №33

Excellent service

Bh
Review №34

Excellent service

sh
Review №35

A state of art service center dedicated exclusively for Nexa vehicles. The staff is very attentive and they operate in a very professional manner. Had dropped my Ciaz for service and they had done a brilliant job with the servicing of the car. I liked the timely delivery of my vehicle and how they attended to the problems we had mentioned to them. Not to miss their warm hospitality when we were in the waiting lounge!

Vi
Review №36

I am satisfied with the service this time around, keep it up team.

DE
Review №37

Very Good Service by the Kalyani Motors Nexa Banaswadi Team

Sa
Review №38

Courteous staff, did a very good job of Baleno service

ra
Review №39

Good service & support on time.

Go
Review №40

Customers are always greeted and treated with atmost importance

Sh
Review №41

Good!

Ha
Review №42

Very good responsibility services

Da
Review №43

Good place for service and very modern equipments

sp
Review №44

Availed 2nd free service ... Thanks ...

Vi
Review №45

They got this repaired in no time.

Wa
Review №46

I got the first service done for my Suzuki Baleno. The manager was really helpful and friendly and he also helped me solving some problems in my car. Its a good Nexa service center. Overall it was a very good experience.

Ra
Review №47

Good

Ra
Review №48

Fine

Ve
Review №49

Good service provider. Vasanth service rep provided end to end info. Even you can get insurance extension and car service also here

Mo
Review №50

This service center was previously managed by Garuda Motors. But now Kalyani Motors manages it.. And they are very bad at it. They are very unprofessional. My car was simply parked there for whole day and they didnt even touch it for servicing and returned it back in evening. Dont go there.

Du
Review №51

Good customer services

su
Review №52

Excellent

Pr
Review №53

Very good team and everyone support to the customer. All the employees attitude is good especially service manager Neelesh.

Ta
Review №54

Service is awasome

Su
Review №55

Service was excellent.

Tr
Review №56

My experience is very bad here they charged me a lot here for first paid service of BALENO petrol car , I told my them in my car has no issue , they made bill of 11800 Rs after telling many thing they made bill of 10091 Rs that also lot and bill they didnt mention any discount , I felt kind of cheated here .see attached bill photo

Ra
Review №57

Super, Amazing,marloves

Na
Review №58

Forget about how the vehicle is after service. I dont even feel like sitting in it. My car is like it has been to City market area with open windows for 1 week. So much of dust. Team lacks basic sense. My car is being cleant and polished next to a car where the blower is being used to remove all the mud from a cars tyres and mud guard. Naturally, all the mud got into my car. Now anywhere I touch I feel the mud sticking. Feeling disgusted to drive. Gave to my local car cleaning guy. He did a better job. Now planning to take it to 3M. Pathetic experience... Sent messages and pictures to Service Invharge... No response. Customer care lady calls and asks. What happened sir no intro, no manners... Not able to attach pics. Else would have done

ja
Review №59

Good service overall

SY
Review №60

Amazing guy at service ! Explains me everything about my cars issue and how to maintain it in future . . .!

pr
Review №61

Addressed my car problems well(on 13-1-19), even though my car problems were minute, like sounds inside the car. Even i was from different(AP) state they took care really well. Appreciate the technical guy who took care.

al
Review №62

Excellent

m.
Review №63

Excellent service

Su
Review №64

Earlier it was run by Garuda autocraft... Now I think its changed to Kalyaan motors

Vi
Review №65

Didnt have a good experience. One of the spare part was not available during the service. Manager confirmed that it has been ordered and will be there in few days. Even after multiple feedbacks and complaints, no one is interested to call and fix the issue.Didnt expect this kind of service from Nexa.

go
Review №66

Had very good customer experience great job done by RM Mr. Praveen

Ab
Review №67

Quality service and great customer satisfaction. Totally recommend this service centre.

sh
Review №68

Good

Ku
Review №69

State of art facility for car service.

ni
Review №70

Good team and timely delivery is excellent

Am
Review №71

Service is very bad no one is responding from many days, pathetic... But I need to service my car..

Pe
Review №72

Good prompt service and economical too

CH
Review №73

Excellent support 👍

Ki
Review №74

Good

re
Review №75

Sad

Aj
Review №76

Excellent Service 👍👌...

Am
Review №77

Very good Customer service

Ma
Review №78

Garuda Nexa sales and service centre near Banaswadi Bangalore

Sh
Review №79

Bad service they are very negligent

Vi
Review №80

Nice response good people

He
Review №81

Not great

na
Review №82

Nice place

N.
Review №83

Quick service

Li
Review №84

Awesome service

Information
2 Photos
84 Comments
4.5 Rating
  • Address:152, Service Wing, 7, Outer Ring Rd, Dodda Banaswadi, Bengaluru, Karnataka 560043, India
  • Phone:+91 81518 16688
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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