user
MSP Moto World
215, Outer Ring Rd, 3rd Phase, Banashankari 3rd Stage, Banashankari, Bengaluru, Karnataka 560085, India
Appearance
MSP Moto World
Comments
as
Review №1

Awesome service people been going for a long time now since 2013...bought two bike from there r15 V2 and V3. The staff is humble and very helpful.

Vi
Review №2

I had been here to buy FZ25... Very nice and calm showroom... Workers are very polite and happy to guide you... Overall nice

Sa
Review №3

Good service from msp Moto world from past 2yr I am giving my vehicle for service .contact for any issue Mr Vasu service manager well educate person. Customer delight.

SH
Review №4

Service was very good. Friendly staff. Overall a very good experience.

Sa
Review №5

Well trained mechanics and service advisors. Very courteous sales personnel and they give you very good customer service.

ki
Review №6

Ive visited this showroom 2 weeks before and they behaved with clients are too good.. I met Sushmitha Employee and she is very helpful and fulfilled our requirements clearly.. So if you want any Yamaha vehicles visit this showroom so nice..

IN
Review №7

Good but technicians are over-worked, periodic job rotation by mgmt. Needed.

Sh
Review №8

Ive visited this place multiple times interacted with different people. They are humble and clear. Good service too. Hope this continues in future too..

Sh
Review №9

Good service well maintained for covid 19 .good to service yamaha vehicle.

Ja
Review №10

Service with Vasu is the best program you can have for your bike at MSP. Trust me these guys are genuine & honest, testimony of not replacing the parts unnecessarily. Hope they will continue this legacy in future too. Much better compared to other service centers.

Ab
Review №11

Bleed blue totally captured from this place, it flows of Yamaha blood and the sporty history of Yamaha. Mostly comprising of mopeds, bikes, super bikes, helmets, suits, servicing all of Yamaha. One of the 3 under MSP brand cause they have grown from one and this showcases their true blood for services and sales to customers.I have been proud owner of Yamaha branded bike from close to 10years and it hasnt brought the joy of riding down any day. Its well done and systematic and technically they are trained by Yamaha so no doubt about it.A super bike customization of accessories showroom is right above the showroom so all in all you have everything here.Servicing starts from 8am where you drop off the vehicle and they get it done by evening. Second batch is in noon so please note its first come first serve so dont be amazed to see people from 0630am for giving their vehicle for service.

NA
Review №12

I have purchased Yamaha ray zen from this show room. With a lot of assurance of service and all.now it’s months now every time I go service the staff behavior is worst. The vehicle was delivered with out foot mat, when I asked for my foot rest mat they tell that they scrapped it. Bottom line it’s a worst customer service experience I have ever faced. Suggestion is please never buy any vehicle from this show room as they don’t have basic ethics of how to talk to customer...it’s the same behaviors every time I go for servicing

Am
Review №13

Best place to service Yamaha vehicle and they have trained technician. Recently I gave my fz vehicle for service they did very well .before this I visited many dealers like crystal Perfect etc .Service staff was very good . Dont go on review visit and see.

KA
Review №14

Excellent service and all trained staff dont see other review just go check on MSP Moto world Yamaha ask advisor @vasu sir and satff...

AS
Review №15

Customer service is worst in Yamaha MSP Motoworld in Banashankari ring road, unsatisfied with executive of service Spare parts shop in showroom.I am asking so many times about Chain lubricants for Yamaha version2.0 they are not ready to sale, stock have there on showroom.Provide the good service to customer.

Vi
Review №16

I visited MSP Moto World for planning my purchase of FZS FI 3.0I wanted a test ride along with my wife (as a pillion rider) so I called them in advance and I was invited to come down.The lady at the reception gives me quote, explains breakdown of charges and after some checks, asks another staff to facilitate test ride.That guy brings the bike, then says for test ride either he would sit with us as a pillion,if that doesnt work for us, then he would come in another bike wherein test rider would have to just follow his route and speed following just him!It appeared to me as if the reason for them to follow us was that they dont trust these test riders, Reason why I say this is because he even asked me where have I parked my personal vehicle!I refused to take a test ride after some heated discussion as I felt the whole purpose of taking a test ride was useless at this dealer center.So the service level was pretty clear with these folks just with a test ride request, let alone making business with them.This is my honest feedback shared here - Take your decision based on your experience.

ka
Review №17

Worst ever service and I dnt recommend this show room and they charge 2% extra and if I ask them for a bill they refuse it to show that in bill

Tu
Review №18

Best place to service yamaha vehicle . Recently i serviced my ray vehicle superb service given by service staff. Service manager was very good & delight to customer. I saw many bad review in google but when i visited to service but it was totally change.

Gu
Review №19

Service is not good - none gives a damn to answer if one just walks in.

Ra
Review №20

Good service with delight staff.well maintenance to service the yamaha vehicle.meet Mr vasu service manager.good person.

Ch
Review №21

Went this service center for multiple times but its always full. Better increase the bandwidth. If not people start avoid buying yamaha vehicle from MSP

SW
Review №22

Very tuff to understand customer problem. There is a guy mechanic which he simply makes customer fool Instead of clearing customers solution

Sa
Review №23

Service is always on time. Good workmanship and they always keep you in the loop. Service everything from RXs to R1s. However they do not keep stock of Higher model, and during services. They forget to completely tighten certain bolts and clamps. However they offer immediate assistance

Mu
Review №24

I leave my bike for service from past 8years.They give excellent service with good suggestion.

An
Review №25

Ive purchased FZs from this showroom 1.5 Months back. we found friendly atmosphere with the clients. I was supported by Sushmitha and she is very helpful. As per the commitment my vehicle was delivered on time. i would like to thank sushmita for your extended support. also entire MSP moto world Team. i am writing this review after my first service. even service was was good. i would recommend this showroom.

An
Review №26

Had a not so pleasant experience during vehicle purchase. There was no vehicle for test ride for the model I intended to buy and had to test a different variant. New vehicle delivery dates were missed. I had to do multple follow ups and escalate to get vehicle delivery. I have had better buying experience in their competitor brand showrooms as well as in other four wheeler showrooms. I wish they treat new customers with respect and not take them for granted. As the saying goes, it is nice to be important but it is important to be nice. After all we are in a post liberalization era and it is a buyers market now.Vehicle service is OK.

Su
Review №27

Good service. Well educated technical staff.

Ba
Review №28

Worst service.. Before servicing gear shift was smooth but after servicing it became hard.. I asked them to change my rear danger bulb which was not done ... My bike was better before servicing here.. worst experience.... Next time for sure Ill never leave my bike here for service..

Di
Review №29

Very unhappy with my last service. Gearshift became hard and clutch wire tone just a day after the service I had terrible experience with my last free service apart from that it was ok. Am charged around 4.5k for the service but the quality of service is really bad. To retain the customers you have to make them happy. I used to service my bike regularly here, will think of an alternative if the service is not up to the mark.Hope I can get a proper service this time and based on that I will give the review again.

Ķì
Review №30

EXCELLENT SERVICE AND GOOD RESPONSE FROM ALL STAFF GOOD DEALERS

Mo
Review №31

I could say the best Yamaha service centre in Bangalore. I had experienced bad service in other service centres but when I started giving service in MSP i I have seen the differences and my bike is smooth as new. Service team is good here, I have interacted with Vasu and Gowtham from service team and they given the proper details on the issue and get it fixed.

ch
Review №32

Worse service i ever seen till now. my small suggestion is better dont visit here and also bike delivery isnt on time. Here Only the few people are just good at talking but not on work.

Ki
Review №33

Good service recently i done my fascino .every complaint was attended by service staff .good service staff.

Kr
Review №34

The servicing is just perfect, the vehicle will be brought back to stock condition, but do not forget to inform the problems you are facing with the bike so that the analysis is made easier.

As
Review №35

I don’t prefer MSP Moto world for bike servicing. Recently had given my scooter for service. They took it for 3 days and were not able to diagnose what the problem is. And I was given random answers about the problem. They called me in morning and said scooter is ready, but by the time I went to collect the bike, it was is the same situation as i had given to service. I am not happy with their service at all.

Su
Review №36

Professionals service the bike here.Have tried in other Yamaha service stations but none like MSP.They address your query to the fullest and results are fruitful too.I definitely recommend MSP to all Yamaha users

ed
Review №37

Best mechanics there is. They really do take care of your Yamaha needs well. Great people willing to do some good work. Nice attitude towards customers.

Ki
Review №38

I am giving second time for service well & perfect service given by service staff.labour also low compare to other dealers.well educated engg I hope it will continue to.

Ka
Review №39

Don’t even think of visiting this showroom, the staff has no courtesy nor they care about customer Delight, they try to judge you if you are going to buy or not. Yamaha should look at servicing customers not making business first. the staff is nothing but worst over here. I had gone for test ride once I told him I am looking at options and planning to buy in 2 weeks, think his name was Mahesh, he said all test drive vehicles are not available as person whoManages it is not there, but when I came out of showroom, security guard said this is the test drive vehicle and this Was available. . Staff is not faithful to treat customers properly or tell the truth, in fact I told him that my father has Fascino, I came to Yamaha as it was good quality, still Mr Mahesh dint show interest in retaining and getting me a test drive. Due to this experience I decided not to buy Yamaha, I will go to someone who welcomes you..

Aj
Review №40

Humbleness, honesty and customer treatment are really good. Getting my bike serviced here from past 4+ years, no issues whatsoever and the owner of this showroom is super friendly and approachable. Highly recommended

Se
Review №41

I feel quite unhappy with the service. I have made a payment on last Tuesday and requested for delivery with Reg No on Saturday They have promised me to deliver on Saturday(14-Mar-2020). Still I am waiting for my bike.

Sa
Review №42

Best service I ever seen Yamaha dealers. Good service organisation well handling customer staff .expesialy r15 bike service was very good .

Ta
Review №43

Not a very comfortable place.. Staff need to be little energitic in addressing customers

Dh
Review №44

Friendly staff good to see and purchase the new vehicles... And service also done on time.. this is the best dealer of Yamaha in Bangalore...

Pu
Review №45

Good service. But they have less man power.

Sh
Review №46

MSP Moto world is well and good ,Customer care, service, quality of spare parts and materials, everything is perfect, and also ,, mainatance cost is less after done service in MSP,I use to give service to some other Machanic shop but am not satisfied their, after that I came to MSP thn my bike condition is well good ,

so
Review №47

Best service centreAsk for Vasu service advisor. Hell clear all ur doubts n repair the exact problem n first of all he listens to u n understands n then gives suggestions.

Pa
Review №48

Best service.. service staffs are excellent.. identifying and solving the issuses within short time.. Mr.Vasu service mananger is More enthusiastic and friendly.. schuldes the vehicle on time without fail..

Pr
Review №49

Love the professionalism, friendliness of all employees here. Great place to get your bike serviced

Kr
Review №50

I had pathetic purchase and service experience with my Yamaha facino. Within a month safety gril joint was broke. Please dont visit this service center

Pr
Review №51

Rubbish team at service centre. Cheaters. Marketing team is little rude but still manageable. But servicing team is bad and they just want to cover more number of vehicles in a day not really caring about sorting the issues in each of them which are reported by customer. multiple times same experience so changed rating from 2 to 1.

Vi
Review №52

Service is average. They do not check all the parameters and parts during service unless you mention it. My vehicle performance seems better before service from here.

Sr
Review №53

Service was done perfectly on my yamaha r15 v2.0. All the credit goes to VASU, the service manager and GOWTHAM, staff. they handled the insurance process and guided me through every step. My vehicle now is smooth and good as new.

pa
Review №54

Poor mechanic. Poor ppl. They dont know how to repair or service bikes. They just to know how to sell

Ra
Review №55

Good service.... Took little longer but it was worth....

P.
Review №56

Excellent service and good response from staff ...

Ar
Review №57

I wanted to service my R15. My friend suggested me this place and I went there for the first time. The showroom was spacious and it have all the latest equipments which are used for servicing bikes. I met Mr. Harsha as my friend want me to. He is a keen observer. He was observing whatever I was saying. The service was good. He suggested me how to maintain vehicle. That was very helpful to me. After servicing the bike is so good. He had solved all the problems prefectly as I requested. Done it completely which many showrooms failed. Fully satisfied by the way he approached the customer and solving all the problems.. If you people decided to go there, meet Mr. Harsha and he will help you definitely. He is polite and humble. Great job man.. :)

Su
Review №58

CHEATERS AND A BIG SCAM @MSP MOTO, Katriguppe:I was looking for Yamaha Fz Matt blue v3.0. But these people told they will get me do the Pre booking , so I paid Rs.1000. Later when i asked they said they dont have and if i need they will give shiny black else no option they said and they made me pay extra Rs.23000 additional apart from On road price of Rs.1,17,000 .saying EMI charges. Also they applied for 1,03000 loan from Bussan auto finance with 20,000 interest amount which added me to 1,23000.They selled 1,17000 bike for 1,50,000 nearly.Dont go to this showroom even if you have black money!!!!!!!!!Worst Service. I had to wait for nearly 20days (from the date of vehicle delivery) to get my vehicle registration done.Most irresponsible executives and least bothered about customers problem.At the time of delivery they got me polished vehicle with sticky wax. They didnt even wipe properly.NOTE: LADY NAMED SANDYA WILL CALL AND ASK YOU TO REMOVE COMMENTS FROM GOOGLE. JUST BLOCK HER CALL.All positive reviews done here are from people who work from MSP Moto world and there friends.

Dh
Review №59

Courteous staff. Went to have a test ride. They were very helpful and readily gave the test ride.

Um
Review №60

Staffs are very good and they doing good two wheeler service. I have been given my FZ from last 2 years for service

Sw
Review №61

One of the best Yamaha show room in Bangalore. It is having service station on same premise . customer friendly staff . you will get best price but need to Bart brag some time . you will get best discount also. They are tie up with Liberty Insurance and it ia one the best insurance and will get best service . Thia dealeris oldest dealer so all staff are trained and good knowledge in vehicle servicing . You can reach the owner of rhe showroom in case of any problem. Owner also very friendly and passion. About the two wheeler. I can suggest this show room for any new buyers. For gals Fasino scooter will be good . most of R3 models are suitable for college student s.You will get service in case of any accident. You can renew your policy in showroom itself.

Pr
Review №62

Nice place. Genuine executives. U can see all models n all Colors.. they ll take u to godown if the req model not on display...

Th
Review №63

Good service

Ja
Review №64

Good services for bike

Pr
Review №65

Worst service centre. Fraud show room. Dont give your vehicle for service here. They damage your vehicle body parts and wont replace it even service is not proper.

Sh
Review №66

Went to see a 2 wheeler of Yamaha Fascino.Executive asked did u bring ID proof and i honestly said no i did not bring that day. So he gave a Test Drive not on main road but side roads.Helping people what ever we ask patiently answers all most all the time.Everyone are well behaved. I want some new colors so that executive directly took to the upstairs where there are vehicles which has been brought just now and if u have choices can select he said.Finally a behavior friendly showroom with helping and guiding executives for some add ons really require or not?All my answers were done and selected gold color Yamaha Fascino finally.Especially Mahesh staff was good in dealing with new vehicles.Thanks again!

Sh
Review №67

Rite place for people who like Yamaha bikes n moped and also has good service centre

Ra
Review №68

Good service. Fast and efficient.

ke
Review №69

I had been there to enquire about chain replacement, to my surprise they told it will cost 2500rs.. while in other yamaha service center they charged 2000rs..I dont understand why spares of Fz is expensive. Duke will charge close to 2000.Friendly staff... Happy abt tat..

Ro
Review №70

I bought a bike here as this was the only nearby Yamaha showroom. False assurances by staff. Very bad response from service centre during free service. I recommend you to go to another Yamaha store even if its far

Ra
Review №71

A very good service management, very humble and trusted service a customer can expect, hope they continue to b the same or better .

ka
Review №72

The place is good for what you would expect of a service station ,but they try to suck money from you whenever you go for a service .

Na
Review №73

Excellent service good response from the Staffs

Ki
Review №74

Nice place to service YAMAHA vehicle.good service

An
Review №75

Wish I would give big zero rating.. such a pathetic service to the bike. Bike was good earlier, after service from this service centre, all the problems started to appear..😡😡

Pa
Review №76

I have till now brought 3 bikes from MSP and the whole experience has been Amazing. Their staff if very well equipped with the knowledge and is very generous in answering all my questions. I have suggested this place to most of my friends and they share the similar feedback. I thank Sugan and MSP Moto world for maintaining the high standards of selling the worlds most aspired brand -Yamaha ..

Ar
Review №77

Worst service i have ever seen ...They will charge more compare to any other Yamaha show room...I paid around 70k for Yamaha FascinoI strongly recomand do not purchase even helmet also in MSP motors and they took 1006 rs extra ..And they told me will give invoice but finally..They agreed to give 1006 ..But iam not happy with their service and iam telling and told to my friends fo not visit that show room..

Th
Review №78

Yamahas ​quality and care is all okay but these guys are careless for new costumers , as they have reached saturation point know thats why! If they take care of costumers i can give 5 out 5.

Sr
Review №79

The staff suggest changing or fixing bike parts that are necessary. In case of any issues they find with your bike which they havent anticipated while receiving the bike, they call you up and confirm whether or not to change/fix it.

Re
Review №80

Worst place to purchase ur vehicle. The Sales manager acts like he is giving ur vehicle for free. Not even worth a single star. The most customer unfriendly place I can tell. The worst experience for me till date.

sa
Review №81

Unhappy with the service team.

ra
Review №82

This is the second time I am facing the poor service provided by the Yamaha msp motor .The oil is leaking again after the servicing.And the service center people are not taking any responsibility for that .I have all the proofs and photos . And now I am going to put that in social networking sites

La
Review №83

All the staffs are well supportive, but service team to be improved. I am quite unhappy with service.

Sa
Review №84

Treats customers like pests. Least helpful. No main spare parts available!

ya
Review №85

Yamaha is an awesome bike but once you give it to this service showroom you will start cursing as to why you took Yamaha. My bike was absolutely fine but the supervisor advised that few things needs to be changed since its run a few thousands of kms but after it got services I had a weird sound problem of my bike and gave it back and they took 5 days to give my bike back with a charge of 4500 and with the sound problem again coming back. Supervisor tried to show attitude since I came back with the same problem. I thought I was the unlucky guy but later was happy that one more irate customer like me had a similar problem. WORST ever after sales service MSP motoworld will provide.

SH
Review №86

They has to improve service quality .

Vi
Review №87

Not recommend to service your vehicles here.. They just bill you for some replacements which are not even damaged. Service time is also very long.

ga
Review №88

Customer service is very very good 100%

Ad
Review №89

Service is good and delivery is on time. Digital payments are accepted. Billing is fair enough.

Ra
Review №90

This Yamaha service center offers you best service in less costIm a big bike lover and was searching for a good service center for my r15 v2 and I found this service center loved it

na
Review №91

Worst place i have ever been. Regret purchasing my vehicle from there. You can get the worst customer service experience there. The Sales manager Mahesh thinks he is the boss and can treat u worse. Ull be treated good untill u make the payment for advance booking.. and after that you will be surprised the way u get treated. You wont get wat the deal was made for. You will be charged unnecessary things afterwards at the time of delivery. Never visit this place if u wish to purchase Yamaha vehicles.

Gu
Review №92

Good service center of Yamaha, satisfied with them

As
Review №93

Friendly sales team. Great customer service

Ma
Review №94

Good and knowledgeable service engineers. They attend to customers problem immediately.

Ki
Review №95

Worst service in Msp moto world . Service cost is more unnecessary labour charges more service taxes. Before service bike was good after service performance is not so good

Su
Review №96

My relation with MSP Moto World is 5 years old. I bought my Fazer here and serviced the same Fazer continuously for 4 years here. Since last year I moved to different location in Bengaluru, Im giving my bike in different Yamaha Service centers and believe me, no one has ever scored even close to MSP Moto World.SALES: It was really painful process for me. At the time I bought my bike, sales person was not so knowledgeable about the bike. He missed so many key factors which I found over Internet and it helped to decide the bike. However, sales process was not so comfortable for me. I issued the cheque to book the vehicle but 2 days before delivery, they called me and insisted to pay in cash. It was really inconvenient and adding to that they charged 2% extra (nearly Rs.1700) for using my card to pay them plus they also charged me cheque bounce charges of Rs.250 despite of their own request to withdraw cheque payment. Above all the invoice they issued was 20-25% less to the ex-showroom value they quoted.SERVICE: This is the only reason for giving 4 stars to this place. You need to bother only till you push your vehicle into their garage, after that it will be worry free. I use to go there by morning 7.30AM to get 1st token and it was worth as there was maximum chance of getting your vehicle back on the same day.They have implemented computerized vehicle record system which enables them to assign your bike to the same mechanic most of the time. Mechanics are very disciplined and so the staffs. They treat you nice, they listen, mark and address the problem very well. Above all they are very honest and dedicated at their work. Whether its a small work like chain lubrication or a major deal like reforming accident vehicle, they do their job with equal dedication. Especially I remember the Chief Mechanic named Mr.Harsha who once opened whole garage to takeout my bike since I turned up very late and he use to genuinely suggest which parts needs be changed.I never encountered problems like petrol theft, miscalculation or any kind of malpractice in here.Service charges are bit high compared to other known bike shops, but its really worth as they use genuine parts and being a tourer I know that sense of satisfaction when you ride worry free hundreds of miles in inaccessible terrains. That kind of trust I had on their service.FINAL VERDICT: This place is too good for servicing your beloved Bikes especially Fazer, R15 or premium Yamaha Bikes. But I dont have any idea about sales quality currently. Hope they have improved in that section and stopped charging 2% extra on card transaction. Because I have spent around 5-6k in all these 4 years just as card transaction charges.

Bh
Review №97

Its ok. Main problem here is @9 am only we can give our vehicles for service. And they will charge more similar to all service centres

RA
Review №98

Their service was good at start. Out of 7 service 5 was good.Then y 1 star!. ya last 2 service spoiled my ride, so many things have loosened inside i am feeling it while ride & lot of screw found from under seat, when asked about it areoly is screws from other bikes. then what about them.Lot of scratches newly appeared!I had to give to other service to fix all issues.They were good but now a lot of new gen trainees just dont care & seems seniors are totally unhappy with management and they pour all frustration to customer.

Ha
Review №99

Good response from the executive. Any one can visit this place for Yamaha bikes.

Su
Review №100

Doesnt have a R15 test ride bike. They dont even allow you to sit on the bike.

Information
86 Photos
100 Comments
3.5 Rating
  • Address:215, Outer Ring Rd, 3rd Phase, Banashankari 3rd Stage, Banashankari, Bengaluru, Karnataka 560085, India
  • Phone:+91 99860 17194
Categories
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:Closed
  • Sunday:10AM–8PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:No
Similar organizations
  • Mookambika MotorsNo. 5, Hosur Rd, opposite Total Gas Bunk, Ayappa Garden, Neelasandra, Bengaluru, Karnataka 560030, India
  • Sa
    Sagaya automobiles29, Thambu Chetty Palya Main Rd, Akshaya Nagar 1st Block, Jinkethimmanahalli, Ramamurthy Nagar, Bengaluru, Karnataka 560016, India
  • Sagar Cars8th Main Rd, RBI Extension, Jayanagar, Bengaluru, Karnataka 560011, India
  • Blue Hyundai Service Center, Koramangala587, 20th Main Rd, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka 560030, India
  • MH
    MH Auto WorksKhazi Street, 2nd Block, Jaya Nagar East, Jayanagar, Bengaluru, Karnataka 560004, India
  • Flex IndiaS. No. 70-A, SVR Fortune, Electronics City Phase 1, near Coffee Day, Bengaluru, Karnataka 560100, India
  • S.
    S.R.S Travels949 28th Main Road 100, Feet Ring Road, 9th Block Jayanagar, Bengaluru, Karnataka 560049, India
  • TATA MOTORS SHOWROOM71, 1, Kanakapura Rd, Manjunath Garden, JP Nagar Phase 6, J. P. Nagar, Bengaluru, Karnataka 560078, India
  • Hy
    HyundaiNH 44, Palanahalli, Maruthi Nagar, Yelahanka, Bengaluru, Karnataka 560064, India
  • Om Sagar Service CenterOld Flour Mill Street, Balaji Layout, Horamavu Agara, Horamavu, Bengaluru, Karnataka 560043, India