user
Iplanet apple authorised store
No.27 Ground Floor, Ashoka Pillar Main Road, 2nd Block, Jayanagar, Bengaluru, Karnataka 560011, India
Appearance
Comments
Di
Review №1

Purchase an iPhone 11 from jayanagara store. store management is goodSyed iftekhar

Go
Review №2

Irresponsible and dodgy service… I wish I could reach the Apple Stores in India!- I had an issue with my Airpods what I bought in other country, so visited here to repair it. Finally I had to back-order a new, alternative item as mine was completely broken.- I went the store 3 times in total (To store my item to check the status/ to pay new/ to obtain it).- You have to issue a token when you arrive at the desk.- It wont be so much time to call your token number (like 5 min or 10 min or so).- When I got the new item, the staff on the day said We cant return your original item as the price you paid if including trade-in.. What!? I havent ever heard that before from another staff member at all and theres no description on my service record paper. I dont know its his own decision or this stores policy; I doubt they earn money to get my original item to repair/sell as a trade-in. I never wanna accept that and felt mistrust. He quickly went quiet and obedient, though.- I back-ordered an item and they said the receipt was sent via email, but it didnt come. So I asked the customer service via email and the person in charge said I can get the receipt when I get the item a few days later. After that the staff of the shop didnt pass the receipt. I claimed and finally got it. How can I prove if I bought the item here without the receipt?The item I purchased is genuine by checking the serial number and my issue has been solved finally. The guarantee period shown in apple official (checkcoverage.apple.com) is almost 1 year but the staff says its for 90 days, though... So totally 2 stars.

An
Review №3

Sayad the champ who helped us to buy the product. Nicely explained the specifications of the produc, polite attitude and happy to buy iphone 11. Recommend to visit the shop to buy dream product.

Su
Review №4

Amazing staff. Staff professional Miss Mamtha was amazingly helpful and followed up with me for two days till the product I was asking for was obtained by them. Haven’t seen better customer support in any electronics store. Kudos.

as
Review №5

@mamtha thanks for your help on mac and iphone, good staffs and well hygiene maintained place and good recommendation’s

Sh
Review №6

Purchased iphone 13 in Jayanagar Apple store, had a good experience with the store staffs and they helped me completing purchasing and other process in a great way

Kr
Review №7

Good place to buy iphone I got 13 128gb red thanks you Mamatha for helping me

La
Review №8

Purchase iphone 11 service was very good sales person syed iftekhar

Di
Review №9

It was a very good experience nd got very nice guidance by a sales person Mamatha. She helped me in all the process from beginning to activation.

ku
Review №10

Reception is good. Staff are very polite and humble. Quality of services rendered are yet to be seen and experienced. Usually they take very long duration towards repairs. Else good place to visit in case of repair works pertaining to Apple products.

Fi
Review №11

If u visit here then pls buy me one iphone and macbook. Dont forget

Bh
Review №12

I had per ordered iPhone 13 pro max and got it 2 days prior to the promised date. syed iftekhar is the person who handled the sales for me and all the employees are very friendly and provides all the answers for ur questions.

Re
Review №13

I Purchase iphone 13 128gn from JayanagarMamatha help me to get stock thank you

Si
Review №14

IPhone XR 128gbBest iPhone store I ever visitedThank you @syed iftekhar

De
Review №15

Purchased a I Phone 13, the people there very good. Thanks to Syed.

Ra
Review №16

Good services from iplanet mamatha help me to get apple products

ma
Review №17

Good place to buy apple iPhone thank you mamatha for helping to get iPhone 11

mo
Review №18

Apple service centers are just as overpriced as their products. First, youve to take a token and wait forever. Only one person is allowed inside because of the new rules. Next when your turn appears, theyll act all nice and pleasant and when you tell them about the issue theyll drop a bomb on your head with the service charges.My iPhone 7 plus suddenly shut down while getting charged. They told me I would have to pay ₹1.8k as service fees just for a diagnosis of the issue and that it would take 3 days for them to figure it out. Nonsense. I ended up taking it to a local repair center who clearly told me that the motherboard was damaged during a short circuit. He diagnosed the issue in a matter of 4 hours and charged me just ₹500 as service fees.Another customer had an issue with his earpods and Apple service center told him itll first have to be cleaned and the cleaning charges would be ₹600. Lol. Not sure where Apple is headed these days with products that have no guarantee and such ridiculously overpriced services.

Um
Review №19

Syed iftekharService was wonderful and satisfiedAndGood store

Ni
Review №20

Recently I had decided to purchase iPhone 13 pink phone which was sold out everywhere online but luckily I got them at this store.They just had one phone.I just had to make one phone call to the store and sales person Mamatha helped me to block that one phone for me. I went buy the store and had a pleasant experience in purchasing and setting up the phone. Thanks to Mamatha for being such a good guide.

Ma
Review №21

Charging Cable for macbook is not available. Instead of saying its not available they are asking me to take ipad cable 🤷

av
Review №22

Such a worst service centre , went for a water damage and they just opened the phone to see water inside and they told us to go to 3rd party and they checked and they are charging 600 as maintenance charge. Only fools buy iPhone

sa
Review №23

Great service, efficient communication and really helpful and answered all my questions. Excellent customer service. Thanks a lot Touseef.

Na
Review №24

Everything is fine, recently visited all accessories and details for demo handset available.

Di
Review №25

It was good to buy at store Syed iftekhar

Re
Review №26

One of the best staff I have ever met.. Especially Mr. Touseef Ahmed was if great help!

ab
Review №27

Had a great experience.. The staff member Mr. Touseef Ahmed was very supportive & assisted us a lot..

As
Review №28

Best store to buy apple products thanks you mamatha

Mo
Review №29

Good place for iPhone but staff is very careless no one bothers to ask and support until prompted multiple times

Ki
Review №30

Sales person was least interested to attend us and didnt like their attitude . Bought the phone from Sun-Times.

Ad
Review №31

Very good shop. The team there is so cooperative and compliant. They answered all the questions asked no matter how silly looked.I got home delivery of my macbook pro by Ms. Mamata as it was very urgently needed and i was transiting through Bangalore for a small duration on a Sunday. Thanks a lot.

Re
Review №32

I have bought many of my apple products from Iplanet jayanagar.Met Mr Syed who helped me get my Apple Watch series 6 admist pandemic stress at the store.I personally have interacted with Mr syed while purchasing all my apple products,Watch and iPhone being the latest.Thank you apple n thank you syed for being helpful.

Ni
Review №33

Thank you Mamta for taking out your time and explaining well... Loved this place...

Ni
Review №34

Super helpful staff. Really patiently helped us out with exchange of our XR when we were buying the Iphone 13, even though the cashify tie up had glitches and took time, they made sure we went home with our new phone :)

An
Review №35

The store has great display options and the staff assist really well.I have visited the store more than thrice and the experience has been great always! Do visit this store in B’lore for any Apple purchases.

Bh
Review №36

The staff if extremely helpful and good at what they do. They take extra care to share suggestions/ advice that help us all to use our Apple products to the best. They have taken all sort of sanitary precautions and worked in times of covid. Thank you Jayanagar Apple iPlanet team! And continue your good work... 👍🏻

em
Review №37

I purchased I phone 12on the 7th is September the phone had issues with the microphone. I returned the device next day to the store and they confirmed to me it’s a defective product & promised me of replacing the phone.It’s been more than a week I am yet to receive a new phone. Everyday they keep saying tomorrow which never comes. Apple being such a huge brand how can they have such pathetic resellers.This is absolutely not acceptable!!! How can you have such worst resellers.Being a loyal customer to apple more than 10years this is what we get in return.Absolutely disappointed!!! DONT BUY ANYTHING FROM IPLANET JAYNAGAR WORST CUSTOMER TREATMENT !!!

ln
Review №38

I planet is very good shop for apple products . I am using past 10 years apple products . Up to last 5 years onward am purchased from I planet show room. Fantastic service. Thousif manager has giving good suggestions. A the very best planet.👍

Ab
Review №39

Great support and service , very cool sales team . Highly recommended this place to buy... keep rocking guys.Kudos to all....

Ra
Review №40

Service was fine.Was really shocked to see that any additional charge of Rs 1250 towardsiPod/iPad/iPhone diagnostic service is utter looting business. I personally had informed that there is a issue with battery but charging for this is unethical. They also don’t give the break up of cost before . Please check with other authorised retailers before you visit this place. Besides that they have also charged Rs 600 towards service which is fine. Just taking advantage. Guys beware. In fact the customer care is in responsive. Pathetic.

ba
Review №41

Five months Back i have purchased I Phone 12 mini. its a good guidance given from sales person. Now i am planning to buy I watch in the same Apple show room.

Va
Review №42

Experience was very good. No problem at all. Thank you syed for helping me choose.

Th
Review №43

Name : Syed iftekhariwatch se - NikeThank you soo much for helping me choose the bestAmazing assistance

an
Review №44

Had very good experience Purchased an iPhone 11 128gb and got very good service by mr syed iftekhar

Sa
Review №45

Good Authorized Apple Store in Bangalore most popular Apple Products are easily available but the ppl who want to buy third-party accessories hav less options to choose ryt one

Mo
Review №46

Good place to buy iPad thank you mamatha for helping to get best iPad

Ar
Review №47

Excellent customer care, very helpful! Id like to thank Mr Ahmad for carefully explaining all details of the products and for his assistance during the exchanging procedure.

Sw
Review №48

Excellent service ! Syed iftekhar has been really helpful in choosing the phone and explaining the features . Happy with the service

M
Review №49

An exclusive apple store. Prices not competitive. Compare with other sellers for better store discounts.

Ch
Review №50

Visited the service centre post a call with their executive, who guided me aptly to the store. First look the store is safe and neatly sanitizes with all norms being followed.Service was brilliant, one of the fastest in my journey of visiting to I care stores. Had an issues with my accessory and wanted replacement. The staff was professional and approachable, clarified my doubts and to my surprise were able to replace it on the same day.Thank you guys, you actually saved my day. Kudos, keep up the great support.

Sy
Review №51

Good place to buy apple products and the staff who sold apple products by mamatha and given great demo by Vinay Raj for setting up my apple products mist recommend iPlanet for best apple products

Ni
Review №52

Purchased iphone 12 here. Had a great experience. They explained everything in detail and guided well. Special mention to Mamtha.

Ma
Review №53

Srinivas has been really thorough with all the details and helped me choose the correct phone.Manjunath helped me install and navigate through the phone.Great service and amazing ambience.

Zo
Review №54

Very good service.. nice place to buy apple products.. syed iftekhar

Ra
Review №55

Great store purchased an MacBook Air M1.. Syed iftekhar sales person help to buy a right productThank you iplanet spl to Syed iftekhar

Ma
Review №56

Purchasing an Apple Watch series6 it was really goof experience in the store mr syed iftekhar

Az
Review №57

Great support and service , very cool sales person mr Syed iftekhar Highly recommended this place to buy... keep rocking guys.

Al
Review №58

Very good experience. Mamtha was extremely helpful. Would highly recommend.

Vi
Review №59

Was not professional. No proper details with them.. 2 star because I got my product.... otherwise 1...

Az
Review №60

Bought an iPhone 12 128gb in JayanagarVery good service given by Syed iftekhar

Sh
Review №61

Excellent service, prompt & helpful staff. A big shoutout to Srinivas who really helped me through the entire process of my product purchase.

ad
Review №62

Look for Ahmel if you want to buy any apple product he explained each and every detail of MacBook Pro very patiently. Very happy with the product and the service.

va
Review №63

Good store to buy apple products. I have been buying in this store from many years. A person named Nishant interacted with us very well as compared to others.

Bi
Review №64

Bought a AirPods today.They gave me duplicate one.Please do not buy from hereTomorrow going for returnWorst place to buy

vi
Review №65

Great experience! I brought iPad and had great customer care or support from showroom people in guiding me with product and other accessories. Good job!

Sm
Review №66

This place is really goodCustomers are treated really very wellProducts price are reasonableI really liked this place

Ak
Review №67

Satisfactory !! I purchased a mac book pro and syed really helped me by providing details required

Na
Review №68

A very good store that one can rely on.. Friendly staff around. Thanks to Mr. Syed Iftekhar for all the support. Best wishes to the team.

BK
Review №69

Excellent Service.I have bought most of my apple products in iPlanet Jayanagar. The Service is really good really helpful and polite staff.I personally have many times interacted with Nishanth, who is very helpful.

FA
Review №70

I got best service from mamatha 👍🏻👌

Vi
Review №71

We had a very pleasant experience with Mamatha from Iplanet who was very helpful in guiding us in our Mac laptop purchase .Thanks to the whole team

sy
Review №72

Excellent Service.I have bought a few of my apple products in iPlanet Jayanagar. The Service is really good really helpful and polite staff.Also they called me when the stock was available which is great Sevice follow up…Have interacted with Mahadevaswamy, who is very helpful. Thank you…

su
Review №73

Being a droid user I am adverse to bitten apple.. too expensive and dreaty of features for that boxy 12 Pro max.. better will settle for Samsung Note 21

Ra
Review №74

Id give it a 4, but few of the attenders there werent that knowledgeable about the product, pricing, service etc.

Ha
Review №75

Purchased an Iphone.Good customer service by Mr. Syed Iftekhar

Sh
Review №76

Syed iftekharI bought ipad AirExperience was good !! I was guided well and there was help in going through all the formalities

La
Review №77

My IPhone XR screen got cracked and I gave it for repair at this store… It was delayed by one day, but the work for professional. As of now no problem with phone. 22.6k for screen replacement. So careful for all those who use IPhone careless. 😆

De
Review №78

Best place to by Mac Book thank you mamatha thank you for. Help me to get the best Mac

sh
Review №79

The staff is courteous and provide answer to your query, if you are looking for any apple products, this is the place..

Lo
Review №80

Today purchased iphone 12 128gbIt was very good experience staff was very helpful Mr syed iftekhar

Ra
Review №81

Syed iftekhar helped to get good device to suit my needs. It’s iPhone 12

am
Review №82

Amazing experience. Syed Ifthekhar immediately got the stock from the warehouse and he was patient in explaining about various available products

za
Review №83

Syed iftekhar guided us well during purchase of Apple watch 6 series. Good service overall

Sh
Review №84

I felt the experience is great and the staff are really knowledgeable and experienced. I felt listened and got what I wanted

so
Review №85

I sent my MacBook air here for battery replacement, and they needed a diagnosis and they charged 2,450/- . But they finished the diagnosis in 2 days. Excellent work.

sa
Review №86

Good sales and service.. they would the customers at the upmost preference.. waiting for I phone 13 series and I watch..I had bought 2 phone 12 and air pod proDay before yest I ordered I watch 6 series 44 mm. It was delivered with in few hrs by syed.IThanks a lot for watch and speedy delivery

Mr
Review №87

Thanks Mahadev for enquiring and providing support! the staff are very helpful They take extra care to share important info with the customers ! Thank you Jayanagar Apple iPlanet team! keep up your good work... 👍🏻

ra
Review №88

We had a very pleasant experience with Vinay from Iplanet who was very helpful in guiding us in our Mac laptop purchase .Thanks to the whole team

Va
Review №89

Great sales people. Very good experience.

He
Review №90

Good service by Syed Iftiqhaar. Got my first iphone after being loyal to android for 13 years. Thank you

Ma
Review №91

Good service by thousif by guiding abt new product abt 12 pro & max

ma
Review №92

Good service givenSyed iftekhar.... !!! nice place to purchase an apple products

HI
Review №93

Very happy with the service by Mr. Manju though he didnt provide any freebies which was disappointing..

Sa
Review №94

Service was excellent.thank u so much vinay for suggesting!

Review №95

Bought an iPhone today, the place and people there were really good especially the person who guide me through the process Syed Iftekhar was really a good person.

Mo
Review №96

I satisfied with purchase and service but need required stock!

La
Review №97

Experience at the store was good. He has explained the features very well .Syed iftekhar

an
Review №98

Really good staff approach and service . Mamatha and nikith . Thank tou

Ve
Review №99

Syed iftkhar is a good sales person, I was informed well about the product.. had a good experience at the store

as
Review №100

Syed IfteharWas our sales representativeGood service andAvailability of all the products at the store

Information
100 Photos
100 Comments
4.5 Rating
  • Address:No.27 Ground Floor, Ashoka Pillar Main Road, 2nd Block, Jayanagar, Bengaluru, Karnataka 560011, India
  • Site:https://www.indiaistore.com/store-locator/
  • Phone:+91 80 2656 4545
Categories
  • Mobile phone repair shop
  • Computer store
  • Cell phone store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:No
Similar organizations
  • The New India Assurance Co LimitedNo.346, Manandi Court, 2nd floor, 27th Cross Rd, Jayanagar East, Bengaluru, Karnataka 560011, India
  • Dwaraka Enterprises#764/681, #, Yelahanka, , opp. Standerd Tiles, Bengaluru, Karnataka 560064, India
  • Prerana Motors Ltd.Magadi Main Road, Near Muddanna Choultry, Magadi Main Rd, Sunkadakatte, Bengaluru, Karnataka 560079, India
  • Subway296, 24th Main, J.P Nagar, 6th Phase, Bengaluru, Karnataka 560078, India
  • Saphire HondaKanakapura Road, Kuvempu Nagar Main Rd, Konanakunte, Bengaluru, Karnataka 560062, India
  • A S Helmet World161/17A, 9th Cross, Ashoknagar, Near-Central Bank Of India Atm, Banashankari 1st Stage, Bengaluru, Karnataka 560050, India
  • Naveen IndustriesOff:# 812, 3rd Main, 6th E Cross, 7 th Cross, Prakash Nagar, Udayam Nagar, Rajajinagar, Bengaluru, Karnataka 560021, India
  • Sri Mukambika EnterprisesBM Arcade , Kadugodi to Hoskote, Main Rd, Belathur, Bengaluru, 67, India
  • METRO Wholesale Kanakapura, BangaloreBengaluru-Kanakapura Road No. 18/1, 18/2 Konanakunte Village, South, Taluk, Uttarahalli Hobli, Bengaluru, Karnataka 560062, India
  • Un
    United India Insurance Company LimitedSri Ramalakshmana Kutira, Opp Varadharaja Talkis, Mulbagal, Bengaluru, Karnataka 563131, India