Getting an appointment is a tedious job. The phone networks in Bangalore are already bad and once you enter this building it turns worse.Appointments are made through a scan or on the website. After updating all the details it takes a lot of time to go to next page. They intentionally make you sign up for terms and conditions which also involves receiving products promotions and advertisements. The service part was alright. Was using mi band 3 and the display corrupted within 5 months of purchase they took it and gave a new one as it was under warranty. They did not have immediate stock but had to submit the older one and wait for 2 days to get the new one. Because under warranty no service charges.Overall ok service

I visited for my phone display replacement. They repaired it quite fast (within an hour). Along with they also checked the overall status of the phone n suggested what is not working and if I would like to get that done too.now my phone is all new .

It was a wonderful experience. The receptionists were very cordial and supportive. Thanks a lot to them. I am happy with the service.

Very bad service. For liquid patch, they are telling liquid damage. There was a plain polythin sticker in power Bank, which one I removed after bought the product. That power Bank has brought from Sangeeta on 9th sep 21 in emergency basis for a next day trip. I put the power Bank in charge, but its not charging, always was blinking to 2, not increased after charged for 4 hours and checked on 10th September to charge my mobile but not worked. And there is mismatch of product packaging. Which one mi service center shown, there was no polythin sticker in that power Bank. I dont know, who is lying here. I will not buy any MI product from now onwards. Because which one is genuine from MI product, it is difficult to know, even bought from named seller. Manager of this MI service center told to Sangeeta customer care that there is liquid damage, but when I asked where is liquid damage, he told me that its a liquid patch. Totally wrong information sharing to seller also because they dont want to give replacement.Seller is telling, they cant do anything, I only have to visit service center to get the replacement. Currently its under warranty, still not able to get the replacement of power Bank.So I didnt take my power Bank from service center.Had uploaded photo, its liquid patch or damage?One star is not good.

Visited service center to replace charging sub board for Redmi 5, got it done within 30 mins. Deserved 5 star rating but 350 rupees service charge is too costly just to replace a charging sub board so Im rating only 3 stars.

Explained issue.. Instantly Provided estimate and repaired within 2 hrs...That was seamless...

Really good response and quick solution for your concern. Great job guys!

Nice feel. Spacious. Didnt get the accessory though.

Purchased trimmer from flipkart & product damaged due to poor quality.Since its under warranty they didnt replace the product or they didnt repair. Staff is not supportive after reaching authorized service centere whats the point in calling to customer service centere again this is pure waste of time. Will never buy xiomi products anymore. 1 star rating is also waste.

Staff there are very rude, they handle phones roughly. Multiple scraches found on screen after inspection. When i gave my phone for service, the person removed sim and misplaced it. Later told that the sim itself was not present in phone.

The response is very poor and staff lacks ethics on how to interact or help the customer. People living in and around Jayanagar and Basavanagudi to go to Banashankari service center and avoid this.

Worst customer service, make us wait for hours, doest know how to handle customers. Mismanaged, unorganized and unnecessary delay.

This mi authorised service center is quick in response and good in providing solution to customers problem. Staff people are good and soft spoken. I always recommend mi product for better quality and service.

Very supportive staff who are very honest to their work and to us, I would highly recommend to visit and trust them.

Mi trimmer blade change serivice sir prasent blade no sharpnes

Social distance is maintained well. They provide great service .

Good service but takes too much time

I had issue with my SIM slot, got it done in minutes but had to wait for this to be done. Service and the staff was quite helpfull.

Pathetic and poor service. Dont have any set of professionalism. Charging blindly for the services which are even working with no explanation. Worst ever experience!

Good service and very polite by the management but waiting time is bit high... It depends anyways

Ambience ** 2/5 AC not sufficient1st Visit *** 3 /5 App on counter helps waiting period. With SMS to monitor queue no is good.2nd Visit * 1/5 Asked me to come after 1 hour. But still its not done

Excellent service iam satisfied thank you team

V good servees ,very happy with staf.

I was unsatistfied with the service before after meeting with person called hemanth i understand the issue and got solution.Very much satisfied now

Quick and Fast service. Prompt response time. Friendly staff and good experience.Jayanagar service center

It was less crowded as compared to other Mi service center in bangalore. and service was good.

WXIN2103180001433MeghaThankyou ♥️ megha For convience.... My phone got serviced in limited time with decent price ...With Good quality

Im very for qucik response and qucik service in Jayanagar 4th block MI costumer service center I was in hurry they made it quick thank you MI 👍

They are more focused on hardware replacement. No extra effort to safeguard data or chip level solutions.Then what is the purpose of a company authorised service.Road side mobile service is far better

Very bad service. Inspite taking token and waiting in queue for a long time, no will address you. Why the hell do they have token system if they are not following. Service desk executive are useless. Overpriced services. Rude people.

While giving the mobile for service show them others parts are working like charging port or buttons or any other parts which are functioning. I gave them to change display panel later they are telling charging board is also not working previously it was working before giving to the service. So before giving to the service show them or tell them these are things working properly.

My phone display was distroyedso I gave it to service center. They have done the work very well.

Staff was very rude I dont know her name just in the beginning of the conversation she rolled her eyes and spoke soo rudely

Mi number 1 brand and number 1 fast service center in jayanagara service center

Good & faster serviceHappy with customers service thank u meghaWork order number .WXIN2103160002129

𝙂𝙤𝙤𝙙 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙖𝙩 𝙟𝙖𝙮𝙖𝙣𝙖𝙜𝙖𝙧 𝙩𝙝𝙖𝙣𝙠 𝙮𝙤𝙪

Dear Sir,This is my last time i am messaging you how many times the podect is not working its defective products.Replace the product or i should start legalActions

Nice.... Im very happy good........

It is the newly opened Exclusive Mi service centre in Jayanagar... Though it has stock issues as its new so call before u go, but its customer friendly staff, Repair product on time ,Have a token system and as the token no is displayed in TV u are called, accesories are also Available.. overall a good experience.!

Starting off with a positive will be that they are sanitizing and maintaining social distancing between customers. But the staff here are not really proficient and suggest software update for any/all problems 🤦🏾‍♂️ That probably might be the only way they are making money. The place couldve been made more interesting with posters of latest Mi products. And really get more technically inclined people in the reception.

One of the worst attitude people you will find here I personally was a big fan of mi but the way I was treated definitely the last day I will be using any Xiaomi products .I will request everyone not to visit this particular service center , they should know that their daily bread depends on customer satisfaction.I hope the company resolves the issue by replacing responsive personal

Great service provided and excellent seating area

Horrible store never ever visit to this store executive are unprofessional and and disciplined

Good job done in estimated time. Mostly issues resolved.

Dont go to this service centre, especially if you still have the warranty. I visited here on 30th of December 2020 to correct the charging issue of my POCO X2 PHONE. They made me believe that the problem is solved completely and they took good feedback from me, despite making me wait for 3 hours.after coming home I plugged my phone, And you know I encountered the same charging problem. After that I decided not to go to the same centre and I went Mangalore for this, specifically MERIDIAN GURU. After the diagnosis they told the problem is with the main FPC, and that need to be replaced and it may take 10-15 days.my point is - the people in RADIANT E SERVICE, BANGALORE dont know how to diagnose the phone or they intensionally did this because still I had the warranty and they cant get any money for the replacement.

Vry poor... Dey vil tel wrong complaint and dey vil Charge vry high to service

Location is wrongly tagged in Google Maps. Corrected it, but still it is under review. It is in the road opposite to Sapna Book House. Had a pretty good experience at the store.Had a bad experience with Radiants service centre at Whitefield, where they messed up my phone under warranty and insurance and refused to take ownership. Mi Customer Care was not useful at all and the less said about the insurance (Mi Protect, done through OneAssist), the better. 2 months of back and forth via mails and calls yielded nothing.Went to get the issue resolved at my own cost here. The service person out here disassembled the phone, showed what the problems were and had it fixed in a couple of days. The charges were nominal. I think it is a good idea to go directly and talk to a servicing professional. OneAssist, is a sham. They are merely couriers for your phone.The servicing location inside the centre could be a bit more cleaner and organised, but the person who handled my case was professional and did a good job of explaining.

Good services and fastly work

This place is authorised service centre for Mi. The service is with a token system which works good. Staff is co-operative and clarifies things in advance. I didnt avail warranty since my phone was fell in water, but they informed the details in advance.

I liked the service at this place. The employees get things done fast.

The staff was very helpful

It is OK. But too costly. When u visited it uncomfortable as there is no waiting room. Wait period is too long to get my device repaired. I was wandering in the strees if 4th block and 2and 3rd block Jayanagar as my residence is at Arakere off bg road Bengaluru. So they should improve it atleast for seniors like of aged 69. They have shifted the service centre from place to place but it is changed in the wed site. So needs some smartness and alertness. Take care of customer service. Nagaraju a.m. Arakere.

Nice service..had to change mi max battery...they took only an hour to do it and it was smooth...you can wait there or do shopping and collect it later..

Extremely satisfied with overall service. Very quick and responsive.

Staff needs to be trained to handle customers politely... customer facing staff seems to be very careless in replying to senior citizens and looks like working without interest....

Jayanagar service centerGood service... Was done within 2 hours

Visited the centre today for a problem in my mi sports bluetooth earphones. The executive are very supportive and solved my problem. As it was in Warrenty I got a replacement.Was a good experience and a must visit centre.

Service was good with 30 mints repair my phone thank u mi

Good service but now I was using 9pro max and this is my 4 phone of mi I never gone service centre for earlier phone using more that 2 years each in 9 pro max camera protection was not up to the mark kindly change back cover design

If they do not know what the issue is, theyll replace everthing till the issue is resolved. Never buying Xiaomi devices again...

Your services and responding to the custromer is also good the way of talking to the customer is also good

All they know replace parts, they wont repair anything. Consider mi note 7 pro, only camera not working they said monther board problem cost around INR 10.6K (I brought that mobile for 9.8K in Flipkart). Same mobile repaired outside for 3.5K.

Service was excellent and problem solved with in 2hours.. Good response from the staff...

Best customer service I ever had with any phone company!

Good service iam satisfied

Nice staff and clean and clear 👍

Good response. Thank you mi

Terms & conditions not explained. Worst service. They do defective service and tell you that, they were existing earlier.

Very bad customer service experience in my life.Worst front desk executive, no value for customers timeThey call back after 2 hours 30 minutes and tell you that the motherboard has to be replaced and in the mean while you never know what all parts has been replaced from the mobile phoneNo transparencyVery bad experience buying this product

Store showing as open but after visiting it was closed and no phone number updated..

Friendly and courteous services by the centre. Happy👍👍👍👍

Worst experience even though if you have warranty you have to pay some consultant fees which is unacceptable.The staff they even dont have atleast basic knowledge about their profession.It deserves -5 ratings...Never go they need money thats it..

Good service and good communication

Working peoples are sooo worst first remove theam

Good service fast service iam satisfied thank you

Good and timely service.

The location is wrong...and since its not in open area..its not known to many people...Search for Bipin towers jaynagar instead to get correct location. Service was excellent...I got my earphones replaced within 5 mins....

Technicians are devoid of technological knowledge. They din not respond to me when I took my redmi not 4 to the service centre without seeing the phone they said it will take much time. Later I took it to local service centre and within 5 minute they solved the problem. There were other customers complaining and shouting at the technicians when I visited the mi service centre.

The customer support team sitting in the front desk are not professional and Dono how to handle a customer.The Jayanagar radiant service centre is very hopeless in customer serviceThe receptionist in front desk are handing customer in very rude manner.The front desk executive are very unprofessional and are not fit to interact with customers .

Customer service is good. Appointment is a must to visit the place. Sometimes have to wait a lot even after taking appointment on Saturdays.

Dont know to Talk to customersAndNo proper, Rules in this Service centerManager is sleeping I think..!?

The experience was good in terms of the system etc. But my phone battery seems to have gone bad since the service. I get backup for less than 2 hrs since the service. Unsure if it is related.

Good service cantre that provides quick response to the customers needs.

All staffs knowledgeable, good support jayanagar Radiant e serve

Very quick service.. Well maintained environment.Staffs were polite and knowledgeable to solve the issue.Am satisfied with the service overall.. 👍

Very good Cooperation from Ms. Pooja Staff from mi service good service!

Had got faster service than expected👍👍

Good and quick service.jayanagar service center

I like the way how they respond to customer.And its good service centre at near to Jayanagar .Due to covid days we have to take advace tocken for service.Finally good environmental responsibility thank you mi

Arrogant staff. Teach ur staff how to treat customer!!

Very prompt service

Very worst....... service they providing. When I visit to mi service center for repaire they dont know how to repair their won brand phones .The telling that after the repaire if phone not switched on that responsiblity belongs to customer which means they dont give any guarantee for repairs such a shame thing for MI authorised service center. first should give proper training for service and customer behaviour they dont know how to behave with customer.Last time also same situation I faced they did not made any repair and also they asking for service charge.such a shame thing for you,,,

Excellent service and quick response

Good service quick response from jayanagar service center

This is one of the worst service center

Mi services was excellent thank u mi 😊

The staff over there are not concerned about the customer issue. They are careless

Worst service, cant even answer customers call. really sad to know that MI (Xiaomi) authorized service centers are failing in providing better service for their product users.

Its my personal experience... When I visited, The staff has been not upto the standard... Social distancing has to be followed... You have 18 chairs inside... 12 are available for sitting as per the marking, but they allowed 2 inside... Thats OK... But what about 5-6 people who are standing outside in a que next to each other? I requested them also but in vien... Second my service experience and interaction has not been satisfactory.

Staff does not understand problem ..