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Holiday Inn Express & Suites Bengaluru OMR
Sy No. 49, Huskur Village, Bidarahalli Hobli, Kattamnallur, Sannatammanahalli, Bengaluru, Karnataka 560049, India
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Sh
Review №1

Room is spacious and nice, it has got attached balcony, service is good, breakfast buffet is also good. The couple of things I did not like is… the entry to the hotel reception from car parking is way too long and is like mystery, direction board is not put up. As soon as we get out of the lift ( on the way to the hotel ) we have to enter in to a hall which is dark and has got stoves and utensils, it looks like a buffet area for me. Am not sure what it actually is. And then we found a door leading to a long walk way… beautifully decorated with plants but it has got strong smell of plastic coz those are plastic plants. After walk way we have to enter in to the hotel restaurant then we will find the bar then behind the bar is the hotel reception. I wish hotel reception was easily accessible as soon as we enter the building.

To
Review №2

This hotel is by far the best one i have stayed. The stay at the hotel was comfortable and very pleasant, I use to come often before, but have lots of restrictions, Work from home and so on.....Will surely come back and stay with you guys on my next visit

Mu
Review №3

I love the location and best dinner.Happiness overloaded spending good and quality time.Overall satisfied ❤️

Ti
Review №4

Our stay at the hotel was excellent , the price offered to us was also good. The hotel follow good safety practices, staffs are very friendly and helpful, Full marks to what all services I used at the hotel. Special thanks to Mr. Aman for everything.

Sa
Review №5

It is best place to stay, good Services, different variety in Breakfast and Dinner, Quick Room service, Laundry is also available, have Well equipped Gym & bar is also available.And also connected to Mall where you can get market, PVR, Food Courts and different outlets for shopping.Well connected on main road.Overall best place to Stay or work.

Ri
Review №6

Absolutely amazing stay. Amazing hospitality and delicious food. Cant wait to visit again.

ru
Review №7

The service is really excellent at this hotel. I have visited this property multiple times with friends and colleagues and found the service to be amazing.

Ra
Review №8

Just loved the overall experience. Will definitely stay here again if I get the chance to visit in future.

Ra
Review №9

I had a wonderful experience at the Holiday Inn Express & Suites Bengaluru OMRI’ll recommend this to every couple and family. You won’t regret it, just be there!

An
Review №10

Very nice service and great hospitality. Very comfortable rooms and great food. Looking forward to visit again.

Si
Review №11

No natural sunlight in any rooms. Even the balcony is indoor and opens up to the inside of a mall. Breakfast was very poor. No basic toiletries provided in the room from the start. Had call and ask for soaps. Overall very gloomy vibe (due lack of any sunlight or windows facing outside.On the positive side, room interior & decors are very good. Staff behaviour is great.

an
Review №12

Great place since you have access to mall.Good and polite staff.Lots of parking underground.

Vi
Review №13

We had a very comfortable room and room service was great. The dining service was very good.Mr Vikas looked after us very well. The chef,Mr.Karthik,took care to make us non spicy food as we had a health issue.We would like more vegetarian options and some non spicy items on the menu.Thank you for the great experience

Ra
Review №14

Comfortable. Good room ambience. Nice breakfast. Courteous staff.

An
Review №15

Good service indeed! Very comfortable rooms and amazing food too.

An
Review №16

Home like place away from home.Nice and comfortable stay.Good service, though reception service needs to be improved and provide proper response.Overall pleasant and good stay!!

Ab
Review №17

Hotel is nice & comfortable. Room size is Ok but very well organised.

pr
Review №18

I would really like to thank Aman and his team for making my stay comfortable.

Ri
Review №19

We stayed here multiple times...great staff, courteous, food served is good here. Rooms are decent. Value for money. Will visit here again wenver we visit bangalore. Though far away from city, loved to wind off here in d evenings. Quiet and peaceful

As
Review №20

Perfect hotel with lovely ambiance and facilities. Ample car park space at basement. Delicious food served at Restaurant. Great Bar to spend your evening.

Ha
Review №21

Strategically located on Old Madras Road..Rooms are Good...Amenities and services like housekeeping, kitchen, serving staff, frontdesk, security are all Good, Co-operative and ready to help out in case of any requirement.. always pleasant in response and quick...Food served is super quality in taste...Enjoying my family stay here...Thanks Holiday Inn OMR for taking good care of us...

Ra
Review №22

Excellent support from hotel staff also immaculately clean rooms and premises. Like in the past, Mr. Sagar and team from F&B took good care of me. Friendly and very attentive staffs around ,dont look further ,if you are in Bangalore , book this hotel to experience world-renowned IHG hospitality.

pr
Review №23

An amazing stay and great hospitality! Cannot wait to visit again!

Ra
Review №24

Good hotel for a transit stay close to industrial area and IT hub whitefield

DE
Review №25

Very clean room, staffs ar very good soft behavior and helpful.

Mo
Review №26

WORST car parking! Car parking is somewhere inside the mall and theyre not allowing us to take back the car without some chit they give. Its nonsense. Wastage of our time. Apart from car parking its good.

Dr
Review №27

Totally loved my stay here with all amenities and helpful staff. Breakfast buffet was decent. Over all had a great experience.

Ra
Review №28

Better Place to Stay. ! Good Gesture .! Food is Awesome. We had a nice days in Holiday..! Our Fav place to Stay Further more.!

Ra
Review №29

Excellent support from staff members and management. All my feedbacks were taken positively by the team as well as the hotel general manager Mr.deepak himself sat down with me to understand my concerns. I really appreciate his positive approach to customers feedbacks. Great leader.I would like to convey my sincere Thanks to few people who is trying their best to make my stay so far comfortable. I would like to mention,Mr.venkat and Mr.Aditya from front office ,who always quickly understood my needs over the phone as well as when approachedd to the front desk and they did follow up , fixed them with no time. Mr.Lokesh and his friend from Housekeeping always made my room immaculately clean and they were always very pleasant and helpful .

Pa
Review №30

We visited the property for 4 days while visiting family. The area was a bit far from the airport, but on the main road and accessibility was easy. Staff were very professional and attentive. Breakfast spread was good and the staff really attended to all the needs of the customers, even as many customers were over demanding to the staff. Room was very clean and the location was convenient with a mall attached for the convenience of food and shopping. Overall was a very great and relaxing stay.

Se
Review №31

A great place to stay. Highly recommend. New and well designed property. Exceptional Cleanliness and very welcoming Staff.

Fa
Review №32

Mitali has been tremendously helpful during the entire stay. Her polite and humble attitude makes her approachable. Pleased with the housekeeping service and great individual to talk to. Thank you.

Sa
Review №33

The stay was absolutely comfortable. The breakfast menu was simple and nice. In room service was prompt and good. Overall a very stay

sr
Review №34

Stay was very good and front desk staffs are very helpful thank you

Sr
Review №35

Overall I loved to stay onboardAnd more over only one request to keep tissue on the plates during the pick of plates in breakfast

PO
Review №36

The place was pleasant. very neatly maintained.In the morning they provide free breakfast facility. Room service is done timely without any delay.

Go
Review №37

Hi, so far i have stayed 3 times and good experience. found delay in check in all 3 times. staffs were good and kind enough. looking forward to stay again.

Mu
Review №38

The rooms are a bit suffocating. Staffs are really good. The entry and exit is a very big hectic part if u travel in your private vehicle.

Na
Review №39

It was a over all a good stay.Staff were polite.Staff at the restaurant were very good. Helped my Kids with they they wanted to have.

Sp
Review №40

Staff were friendly and helpful. Small Shopping centre in the same building, which is convenient.One of the room booked was smelly, probably from no proper ventilation. Its alright for a one night stay.

ra
Review №41

Good food, comfortable stay. Good property to stay specially if you have to visit Volvo factory.

Su
Review №42

Good place for business as well as personal visits. Courteous Staff. One of the best food choices around and there is a mall adjacent for further choices and entertainment

Ai
Review №43

This is my second visit.I love the place and the behavior of the staff. Homely atmosphere . Thank u so much for your service.

Aa
Review №44

Having spent almost 10 days in this hotel, experiencing two types of rooms, service and food, I am pleased to be in a position to provide a review of this place which I must say will be a base for my Bangalore visits henceforth!The place I need to visit in Bangalore is Hoskote,which, being on the city’s outskirts never had a quality Hotel. On this visit from London I was delighted to note that Holiday Inn showed up on MakeMyTrip.A 45 min Uber ride from Bangalore airport gets you to this Hotel which is attached to a mall (Orion Uptown). The ride is via country roads so you get to skip out on Bangalore’s obnoxious traffic whatever time of the day you choose to travel.The property itself being new was sparkling clean everywhere. Rooms are reasonably priced - I first tried the Queen bed suite with balcony. I did not choose the basic room as I have prior experience of Holiday inn Express basic rooms being very small. I need not attach any pictures as the property resembles the pictures shown,closely. This room is quite spacious and it is almost a studio flat as it has a separate lounge area with dining table and a kitchenette in addition to the bed area and both these areas have their own separate TV screens (for those interested). Free fast WiFi ensures that your Netflixing happens seamlessly. After a short trip outside the city, i returned to book the standard room, which to my pleasant surprise was good enough. I highly recommend joining IHG Hotels website as this will fetch you the cheapest rate ( even cheaper than MakeMyTrip).I have to commend this hotel on great equality of service. Especially Maitali in housekeeping, Sumona at the front desk and Vikash at the restaurant - their hospitality made me feel at home in this Hotel.There is a reasonably equipped gym available for access which adds to the value for money.The free breakfast comprises of both Indian and Western items prepared freshly and sets you up for the day.The quality of food is good, and some items are great as well.Which brings me to one glaring negative - the billing of food.There is 18% GST charged on food and there is also a service charge and then again an additional 18% GST on the service charge! This ends up in meals being exorbitantly expensive. I am a person who tips generously for good service and I did not feel good being charged so much tax for a service charge which is optional to begin with. The end result is a meal for two people will invariably end up costing more than one day’s room rent. The permissible level of GST is 5pc and 18% is supposed to be charged for properties that have rooms which cost more than 7500 INR/day on site. On enquiry, i was told that this property has rooms that cost more than 7500 INR/day but that’s not something one expects at a Holiday Inn Express which is supposed to be a Value for Money Property. There was no indication about the presence of rooms that cost more than 7500 INR on the website either. The last couple of days, they waived off the service charge and its taxes but the 18pc GST persisted.Charging luxury GST on a budget hotel is not good business - please note.Having said that - i will continue to stay at this hotel for all my future visits to Hoskote because the positives quite clearly outweigh the negative. The cleanliness, the courteous behaviour of staff, the ease of access to Bangalore airport - all are major plus points that add up to a relaxing stay at this property.Please look into this!

Ed
Review №45

The customer service at the Hotel was top notch experience for me. Specially, Anand and Aditya Yuvaraj were extremely friendly and helpful. They deserve recognition for their outstanding customer service. The food quality and choices can be better at the Verandah restaurant.

Ri
Review №46

Everything is perfect, except the car parking and it’s literally a headache. You need to park your car in the Mall and then walk all through the food court of mall and then change the lift and come to the hotel.

Ak
Review №47

We first arrived in the evening at 7:30pm, and we’re little confused with the parking space as we arrived in our car! However the security guard at the main gate assisted us and later it was all fine. We then made our way to the front desk and were greeted very warmly by the courteous staff, we found the lobby very warm and slightly discomforting, on enquiring why the staff mentioned it was the protocol followed due to the pandemic which I found very silly, as we thought that the hotel should actually be turning on the air circulation in an enclosed space rather than turning off the circulation and increasing the risk of having people infected, we do understand if the circulation was off if the lobby had access to natural air but this was an enclosed lobby! The staff were very courteous all though out, upon entering the roo. To our surprise we found the room pretty large when compared to a regular holiday inn express standards, the room for modern trendy and was also adequately equipped. We found the need to request for some additional bath amenities like a soap etc which the team was speedy to provide too.Skipping a couple of hour we had hit the bed after turning the thermostat to absolutely low, and even after a good 60mins it refused to cool to a simple 24 degrees, we had a drive to start at 3am and this AC condition wasn’t helping us one bit. We soon called for engineering to help and up on checking they mentioned due to Covid norms this was being maintained, well is this really true? Or is the hotels management being smart of shutting down a few AC cooling plans (in ur words chiller plants) in order to cut costs. I wondered and thought to myself right there and then that International brands should really stop giving such reasons and should definitely stop treating their customers like IDIOTS! We definitely know selling a room at INR1600 a night is challenging but the least we expect is not to be treated like IDIOTS OR KIDS. This is where we actually thought of checking out immediately and living for another hotel even if it meant the money we paid goes to the bin, BUT the engineering was sweet enough to switch the other plant on and the room cooled in the matter of an hour. Apart from that on incident (even during which the engineering person was very very extremely polite while giving us a reason) the stay was fabulous. The hotel was new, well equipped and maintained and the best part was the staff, who were extremely warm, hospitable and respectful all the while being proactive, even the guy from engineering was a hard working person who always had a smile on this face even while facing heat from guests! My wife and I love this hotel and we wish to return sometime. By the way the sandwiches packed for us for breakfast on the go the next day were divine! We loved the softness and freshness of the bread and the crunchy ness of the veggies! Everything including the Mayo and the seasoning were in the most perfect proportions, we still think about that sandwich till date! However the morning bakeries were bad! Anyway all in all the hospitality in this hotel was more warm and definitely drives your product. We stayed at ITC Windsor and at the Leela in Bengaluru, but your hospitality was genuine and simple which was most heart warming, no fake smiles and misleading promises! Just perfect! Thanks guys!

Am
Review №48

Good Hospitality with professional service.!! Ambience was good and location is also okey. Must stay if you are looking for somthing called peace.

Ia
Review №49

Have been here during the weekend, the first thing that strikes me is that Staff are very courteous, including the housekeeping staff they greet with a warm heart and smile.The rooms are well designed, even with that space they have everything that we need in a hotel and the room aesthetic is so cozy, warm and inviting.Most surprisingly is that their balcony view is towards the mall but on the good side when youre bored you can just take a walk to the mall and enjoy a movie or hang around.Their food is amazingly delicious with a wide range of menu from oriental to continental and Indian, you must try their Burrata filled with pesto is my top favourite, the wild mushroom soup is a must try, the lamb and Ragi Mude is just a perfect match, the Nasi Goreng is again top notch.Love the basil lemonade which was refreshing, dont forget to try their desserts too.I will definitely come back for more, highly recommend to try their food.

Ra
Review №50

Pleasant stay and friendly staffs , good ambience, Veriety of breakfast menus overall a must stay palace if ur around Bangalore and seeking for a pleasant stay.

SI
Review №51

Good place to stay in this road. Connection to mall is quite convenient for shopping.

Sa
Review №52

Good hotel with easy to reach from airport. Staff is courteous and do their best for customer satisfaction.

Sh
Review №53

One of the best place for business travel. The rooms and service are worth payable

Sa
Review №54

Neat Rooms but few rooms are too far from elevator. No Iron in room & service at room is too slow

Ch
Review №55

My overall experience is so greatfull with this HotelThank you for everything to the team.

UV
Review №56

Great Room Restaurant has buffet and I am shocked to know that they only offer limited quantity in starters in buffet. Main course consists of only 6 dishes. Ambience and staff are good. Taste is average. I find this place as over priced while I look for taste and range of items.

Ra
Review №57

I am really glad about my decision to book this hotel for my stay in Bangalore. First of all ,hotel staff members at this property are really kind ,well behaved also very eager to learn and accept customer feedbacks .This sort of positive attitude and vibes create exceptional customer experience. They have got high caliber staff ,especially at front desk .I would like to convey my gratitude to few people who rendered top class customer service during my stay . Mr. Sagar and his team members from F&B (Mr.Meganath, Mr,Vikash and Mr. Gautham),from the day one ,they were so helpful and kind to give me the food of my choice and always very attentive to all my needs at the restaurant. Attention to details from housekeeping, Mr. Debraj always took my random feedbacks and up to my surprise all those was rectified immediately . overall ,I had a memorable stay, without doubt ,henceforth Holiday inn OMR will be my first choice in Bangalore .Keep up the good work everyone at OMR.

pa
Review №58

Great service from Mithali and Viswajeet, great food and comfortable rooms.

Ra
Review №59

The first thought is just awesome. We loved this place from the time we stepped in. From reception to checking in to rooms to cleanliness to ambience to everything this place has a comforting feeling. This place just wows you and makes you feel pampered. You get a luxurious treatment and we just loved it. The buffet breakfast spread is just awesome and all items were very tasty. We had an awesome new year start with the stay here. All the staffs are very courteous and helpful. By design they dont have in room dining service but it would be good to have and thats the only thing we missed but just 1%. They have internally access to the shopping mall and parking. Overall an awesome stay and experience and my family loved it to the core. Thank you!!

ha
Review №60

Excellent services by staff members .. specifically Mitali and Manoj for room services and house keeping .. They have provided excellent services ..they are always approachable ..

Vi
Review №61

Room are neat and tidy. Quick response from staffs. Good service. But in house hotel menu is very limited.

Di
Review №62

We had a wonderful stay with Holiday Inn Express and Suites Bengaluru OMR, Room was neat and clean ,all the Covid 19 protocols followed by the Hotel. Delicious food on reasonable price special thanks to Shankar, Aditya and Manoj for their wonderful services!

ma
Review №63

We celebrated our son’s 3rd birthday party at holiday inn. Sagar from sales team & his staff members were amazing. Chef did wonderful job. Guest were extremely happy with overall event. It became a sweet memory in midst of pandemic year.Team took good care on safety and served guest at tables to avoid multiple touch points.I recommend you do visit them once for either meals and you will not be disappointed.Food is good and value for money.

St
Review №64

Overall good. Only unhappy about the third bed provided. It was not at all suitable for sleeping

ch
Review №65

The stay was really good but the matresses comfort level was very low due to which the sleep was little disturbedwhen coming to breakfast the options were limited to 2-3 items only

Ma
Review №66

Good house keeping (Biswajit) , Good maintenance (Naveen) Routine food not much variety.

Sa
Review №67

The property lives up to the brand Holiday Inn. Everything, every person, every amenity was more than value for money. I keep looking for IHG hotels wherever I travel.

Ch
Review №68

I love everything about this place near Hoskote. The staff are incredible. Its so comfy, hygienic and the views are amazing. I love the place.. must visit... 🙌

Ma
Review №69

Rooms are maintained very nicely, staff is good but need some improvements.

re
Review №70

It was good experience , House keeping was excellent .special thanks to mitali and manoj

Sh
Review №71

Good ambience and excellent support from the management, specially Aman.

Go
Review №72

Good one. Some delay in checking in and out

Ri
Review №73

Stay was great experience, good facilities, nice place to stay for a short trip

ad
Review №74

Really well maintained nice ambience. staffs are so polite and very helpful. really liked the hospitality and service

Sa
Review №75

The rooms are super clean, the staff are very polite and they take care of all the queries you have. They have a buffet breakfast which is a real good one with great ambience. Only the downside is that, the hotel is far away from the city. Also, they don’t have a valet parking available. The parking is in the mall and getting the luggage from the parking to the hotel lobby is a bit troublesome. because of which I have given 4 star. Apart from that, the hotel has everything perfect.

Ke
Review №76

You guys need to upgrade your car parking. Its really bad of you guys to keep the parking somewhere in the mall. Upgrade yourself.

Va
Review №77

The staff was very courteous and food was awesome.

Ro
Review №78

In a word i would definitely like to revisit this place as people like, Aditya, Maadrish, Sagar, Sumana, David and pardon i could not recollect the names of the people in the restaurants and bar who all are there to take care of your little requests and make your stay a mesmerizing one.

Ma
Review №79

Excellent, Stay was fantastic, All staff members are well-mannered and cooperative

Po
Review №80

Staffs are good. Beds are too comfortable. Well designed rooms, better space usage. Good options for breakfast to kick start your day!

ch
Review №81

Best place to relax and stay with couples and family..

Sa
Review №82

Breakfast very good but where is Danish pastry in breakfast. Daily idly can be boring

Na
Review №83

Easy to locate. Nice and clean room. Internet works properly. Make shift balcony. Breakfast is good.

Ar
Review №84

Valet parking - Not available, you have to park your car and come back via parking lot.No special greetings for gold members like other IHG hotels.Room service will not be available. You can place the order in restaurant but need to be collected by yourself. Bathroom amenities will not be available. You have to ask for everything.This hotel will be suitable for transit purpose just for sleep and go

Ka
Review №85

Good hotel to stay and relax at the prime location. I enjoyed the stay after spending almost 12 of work. I really enjoyed.

Ke
Review №86

Please change your car parking system. Its totally bad.

Pa
Review №87

Since the hotel is the express stay, the rooms were really small.Some ventilation required inside the room. Overall a very comfortable experience.However some recommendation on the bed, It can be a little harder one, this bed may lead to back pain.

Un
Review №88

Neat and clean property. Food worth the penny. Wish to visit again. Pool or a terrace cafe would be an added leisure activity for guest.

Ku
Review №89

Clean rooms, decent food options, overall pleasant stay....

DR
Review №90

Clean calm elegant rooms with restaurant, staff are excellent, friendly

Vi
Review №91

I stayed in this hotel for 15 days on a business trip. The rooms were very clean, very hygienic..Great customer service, good food.Special mention for vikas, aakash and meghnath for their wonderful customer service..

Co
Review №92

It was good stay in and around Hoskote area. The best feature is the associated Uptown mall. It gives an option to watch movie at PVR.

MA
Review №93

Good food, comfortable stay, good room ambience, courteous Staff

Ni
Review №94

Enjoyed the stay at hotel , Food was really tasty specially Chicken dishes , breakfast was also appreciable , staff always eager to support

Ri
Review №95

Worst car parking and it’s completely hectic

Ad
Review №96

It’s a great place to stay for business travel especially if one has got work around Hoskote / Narasapur or Bangalore - Kolar side. The room was very bright, well equipped and clean. Since the property is adjacent to Orion Mall one can opt to try out dinner at the food court or the other options at the Mall. The staff too is very courteous. It’s a total value for the money.

Ra
Review №97

Decent stay, staff were friendly and helpful. Rooms had a bit of smell.

Na
Review №98

Felt very comfortable to stay in this hotel. Strongly recommend anyone who wishes to stay in this area for any business visits.

Vi
Review №99

Situated on OMR road, about 22km from the city center. Holiday Inn is located at the Orion Uptown mall.The rooms are compact and well designed.The restaurant is airy and has an opening towards the atrium of the mall. The open air part is called as Varandah.Due to pandemic, certain facilities like gym are closed. The contactless menu is decent but with a limited options. Buffet breakfast spread is good.Staff is courteous, hygiene standards are great and overall value for money.Due to vicinity of the mall, options for shopping and entertainment are available. PVR has a multiplex and Max, Reliance Trends n Digital are good shopping destinations. The mall has a food court on the 4th floor whereas ground floor has quick service restaurants like burgerking, taco Bell and KFC.

sa
Review №100

Very Good Hotel for a stay in all aspects. Very neat and Clean rooms . Asked for a Soda opener and whiskey Class to the room .Never got it.

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100 Photos
100 Comments
2.8 Rating
  • Address:Sy No. 49, Huskur Village, Bidarahalli Hobli, Kattamnallur, Sannatammanahalli, Bengaluru, Karnataka 560049, India
  • Site:http://www.ihg.com/
  • Phone:+91 80 6845 6200
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