user
Oxygen Property Management
27 Buller Street, Te Aro, Wellington 6011, New Zealand
Appearance
Comments
he
Review №1

Oxygen Property Management are professional, efficient and friendly. Wouldnt hesitate to recommend to anyone looking to find their next property. A special mention to property manager, Cushla Heaven, you rock!

Ra
Review №2

Sandy at Oxygen property has been really helpful throughout my time at property managed by her.Professional and willing to listen to other peoples view as well. Always making sure that everything is compliant to up to date rules.Overall pleasant experience :)

KO
Review №3

I have had an excellent service provided by Angelina. She has been very responsive to any questions I had and was able to assist in setting up of the lease and other services very quickly and with no stress at all. Great service, would recommend!

Ch
Review №4

Susie Ellis @ Oxygen is a really wonderful ally for a property owner. She took a difficult historical situation at my flat, analysed it deeply and fairly, and turned it around with a generous outcome to me. She is wonderful to deal with and talk to - quick to respond to issues generally. Im very grateful for her! Christina

Em
Review №5

Angelina took over from our a previous property manager and we were very happy with her. She always communicated well with us. Especially with inspections, sorting out our house to get it up to scratch for the Healthy Home Standards. And then working with us while we sold it. It wasnt an easy job dealing with two sets of tenants will selling a house, when we were not living in New Zealand, but she really helped us out. Thank you Angelina

Am
Review №6

Ive been renting a place managed by Oxygen for just over a year now and during that time Sandy (Wellington Office) has been an absolute champion - always professional, courteous and responsive, especially when the occasional crisis like a broken fridge or flooding hits. Would definitely be happy to endorse her and Oxygen to others.

mi
Review №7

Really appreciate Denise Lardelli provide excellent service since my family moved Wellington on May this year. Not only any inquires before I choosing Oxygen Property but also all kinds of require after we moved apartment I asked to Denise Lardelli, she always prompt reply and said warm words to pacify my anxiety.I must say thanks to Denise Lardelli on behalf my family and myself.

Da
Review №8

Angelina at Oxygen was very helpful with our rental search. She is efficient, friendly and is good at responding to any questions. The overall experience with the company has been good.

Da
Review №9

I am currently renting through Oxygen Property and From day 1 (Viewing the Property) they have been a pleasure to deal with.Angelina Tucci is my Property Manager and she does a fantastic Job. If I ever need anything she is always willing to go the extra mile.If someone I know needs to find somewhere to live in the future I will definitely recommend this company.

Si
Review №10

Our Renting Experience with Oxygen was faultless.Angelina our agent looked after us and was very responsive and fixed any issues so quickly.Highly reccommend!

Gi
Review №11

Sandy does an amazing job of keeping my tenants happy she goes above and beyond to ensure they are looked after

Ca
Review №12

I am a current tenant renting through Oxygen property. Could not be happier with my experience so far. From before applying, to now renting they have been nothing but helpful and professional. Especially grateful to our amazing property manager Hanna who has been extremely helpful and responsive. She has definitely gone above and beyond to notify us about everything going on with the apartment and has been always quick and great at communication. Couldnt recommend Oxygen and Hanna more!

Cl
Review №13

We have been dealing with Angelina as our property manager living in Johnsonville. She has been amazing! Really friendly, approachable and nothing is ever a problem if we need anything done with the rental property. Highly recommned!

B
Review №14

As a tenant in an Oxygen managed property, Angelina (property manager) has been a pleasure to deal with. Helpful with maintenance issues and very communicative.

Ja
Review №15

Presentation professionally run, to the point, allows fair questions, informative, good quality,

Ma
Review №16

Angelina was super professional and managed all formalities involved very smoothly. A very good experience, thank you, Angelina.

L
Review №17

The property manager and other team members are really helpful and very supportive! Thank you

Ma
Review №18

We have been tenants with oxygen for the past four years. They have been Professional, Quick in responding, Friendly, Caring and extremely helpful with advice. Our home that we are currently in will be sold and the agents were so helpful with assisting us in finding a new property within our specs. Awesome service and awesome team. Would like to give a big shout out to Cathy Jennings who has taken care of our tenancy for the past 3 years! love your work Cathy your professionalism and personable manner is exceptional.

Lu
Review №19

Angelina Tucci Property manager is very Professional and Helpful

Jo
Review №20

I would like to express my gratitude to Sandy Wallace, Senior Property Manager of Oxygen Property Management for all her hard work during the time she has been our property manager. Since Sandy has taken over this boarding house we have been experiencing amazing and positive changes to the place we live in. The care we have been receiving is fantastic. Sandy is always readily available to listen to our needs and make things happen to benefit us all. It has become a positive and easy experience to express our needs. The immediate responses and changes have given us all a feeling of trust and security in our place of residence.

He
Review №21

My experience with the Oxygen Wellington team and in particular Angelina has been outstanding. Right from the outset I was impressed by the professionalism but also by Angelinas warm and pleasant manner. She explained everything and after the viewing and the application things moved so quickly and the deal was done within two days. Communication was prompt and clear and I really cant fault Angelina and the team on anything. A well deserved 5 stars!!

Is
Review №22

Hanna Parnell at Oxygen Property Management is the best property manager Ive ever dealt with. She has been my property manager for the past year, and is so easy to work with. All requests are done so promptly, and she makes our flat feel secure. Cannot recommend Hanna more highly!

Sr
Review №23

I must admit that Oxygen property Management is one of the trusted and best agancies around the Wellington region. I like mostly their quality of service, unbiased routine inspection and professionalism. The owners can blindly trust that their properties are well look after by Oxygen. My special thanks to Sara who is been looking after our property very honestly and unbiasedly since 2019. She is always responsive to any questions or concerns that we make to her. Wishing her and Oxygens success .r.. 🙏

Ch
Review №24

Theyve been nothing but accommodating and helpful to me through the entire process. Everything was set up quickly and easy in order to meet my needs. Always prompt when dealing with any issues I encounter helping make everything incredibly easy for me.

Gr
Review №25

New to the game of letting a rental property in Wellington and due circumstances could not take hands on role. We need to be able to trust the property management company, be able to work in good relationship with them, and have confidence that they would have both our and our tenants interests at heart. We found all that in Oxygen and are grateful for their quality support and service.

Ky
Review №26

I have been a tenant of an Oxygen rental property for roughly 3 years now, and they have been great! Very quick to respond to any concerns I have, and really helpful and professional. I havent had any negative experiences with them. Shout out to Willem - doing an awesome job as the building manager!

Fe
Review №27

Helping out my friend to pick up some stuff she left in her apartment that she just hand it over back to OPM (she still paying rent till next week), the person incharge (S.A) advice my friend that I can pick up the things from her @ 1130am. I arrive and the kind receptionist help me to called S.A (as her office is in the Hutt) , she told us that she is around the corner and will reach soon. Unfortunately it did not happen, I waited for nearly 1hr and she did not arrive (even she coming from Hutt, she would have arrive and go back to the Hutt). I understand that I may not be the paying customer (how sure is she that I will not be one of these days). S.A had just brought shame to the word professional, the receptionist help me to call her couple of times more and she did not answer. She only send an email to my friend ard 330pm, it took her 4 hrs to get things done. Even without professionalism, as a form of courtesy, she should had inform whoever is waiting for her. This type of working attitude is not acceptable or should be tolerate by any organisation.

Ma
Review №28

Oxygen helped us rent our first apartment in NZ. Our property manager is a compassionate lady who understands our concerns.Also, very professional - whenever there is any problem in the apartment, they get it sorted real quick without us doing multiple follow ups.Highly recommended!

Jo
Review №29

Hanna is an amazing. A very knowledgeable, considerate young lady who is wise beyond her years. I would recommend her to anyone looking for a top-tier property manager around Wellington!

Gu
Review №30

My experience with the Oxygen Wellington team and in particular Sam Halliday has been outstanding. Every time I get very prompt and positive response from them. Communication was prompt and clear. Sam your professionalism and personable manner is exceptional. 10/10

to
Review №31

Have been renting an Oxygen managed property since our previous company Homes and Properties became part of Oxygen. This experience has restored my faith in property managers as I feel they look after us tenants as well as the property. Our manager AJ is great to communicate with and deals with everything, big or small that needs addressing.

An
Review №32

Oxygen have been great, everyone in the Wellington office is very friendly and professional.They helped me to find great tenants for my rental property.I would definitely recommend them

Ro
Review №33

We have been with Oxygen for more than a year now, and they have been very professional and responsive. Were very happy with them, and so far, no negative experiences. Shout out to AJ for being a great property manager 🙂

Ga
Review №34

Quite prompt in getting things sorted.

St
Review №35

Oxygen have been professional in their management of the property.

Pr
Review №36

Fantastic Rental Agency. Probably the best I have dealt with in my 12 years of renting. Our property Manager, Angelina Tucci was welcoming right from day one when we met her and was super quick to respond to any queries. We had some challenges with our internet & TV aerial connectivity during the Level 4 lock down however; Angelina was on to it as soon as I informed her and got it sorted quickly. Highly recommended. Keep up the great work!

Je
Review №37

I have just started renting at one of Propertys Oxygen Manages and I have had nothing but positive experiences. Our Property manager Denise has been very kind and helpful, ensuring that any of our concerns and thoughts are dealt with accordingly in a timely manner.Thank you!!

St
Review №38

I had a great experience with Oxygen Property Management. Nice friendly people to deal with and they carried out their management services beyond my expectations. I highly recommend them.

Sa
Review №39

We stayed at oxygen managed property for almost 2 years. Oxygen has been very professional and helpful throughout. We had a lovely manager(Denise) who helped us a lot.

Si
Review №40

We have had 3 property managers during our tenancy. All have been great to deal with. Hanna Parnell is our current property manager. Although we have not met in person, she has been wonderful to communicate with over the phone and email. In the first few weeks of the national lockdown, Hanna made phone contact to check-in on us to make sure we were ok, and we really appreciated that.

sc
Review №41

My apartment has been managed by Oxygen Wellington since I moved in 7 years ago and I have never had any issues with their service. Quick to respond when a problem arises. I liked how I was contacted prior to the covid 19 lock down to ensure I was in a good space.

fo
Review №42

First time renting a house through Oxygen Wellington. So far Im pretty impressed with the management. Sandy is a great and helpful agent

br
Review №43

Angelina, you are a legend.

Li
Review №44

Hannah and the team at Oxygen Wellington do an excellent job. Their comms are human, they dont muck about and theyre responsive. Nice.

Be
Review №45

Very attentive, detail-orientated and professional. All provided with friendly service.

Ma
Review №46

We viewed a property with Property Manager Sara, who was friendly, informative and turned a lease around for us within 6 hours. Great experience and we are very grateful!

Wa
Review №47

Struggle to get regular maintenance repaired quickly.. Its takes more than a few emails and weeks to resolve anything.

to
Review №48

Tiaan did a free rental appraisal for us. He was very professional and friendly with lots of knowledge about the market. He provided a pack with lots of useful information and was not pushy at all, highly recommend.

Ze
Review №49

Awesome team always feel supported and looked after by my property manager AJ and team at Oxygen alike - thanks guys you are appreciated!

Ki
Review №50

The Oxygen team give me the belief they value me as a customer and really care about my property on my behalf thanks keep up the great work

Am
Review №51

Our property manager Angelina is awesome! The apartment we moved into had very old appliances and didnt appear to be well looked after by the previous tenants, Angelina was quick with her responce and replaced the appliances, most of which stopped working during covid. Angleina is lovely. friendly, and always happy to help!

Mu
Review №52

Nice service and kind management team.The property in Drummond are great and cost-effective.

Ph
Review №53

Aimee Bosworth has been a kind, patient and caring property manager during the term of my lease. I really appreciated her regular calls during the lockdown to check on our welfare and to see if there was anything urgent that needed repair.

Dh
Review №54

It has been a very good experience with Oxygen, we have been renting with them since 1 year and they are quick and responsive to all the problems we have had and solved very quickly. Highly Recommend it!

Ra
Review №55

Jo Hall was, hands down the best property manager weve ever had. Any questions were always answered promptly and any problems fixed swiftly. Shes so professional and personable which made dealing with her a breeze. I would 100% recommend OXYGEN without hesitation. Thank you again.

Jo
Review №56

Rented an apartment through Oxygen from May 2019-July 2020. Mostly they were great! Angelina always communicated promptly whenever something came up and I never had any hassles. I particularly appreciated her proactively checking in to make sure things were ok during the covid19 lockdown.The Body Corp for the apartment building were a bit overbearing (threatening occupants with fines they had no legal authority to issue) and hopeless (the building receives no recycling services, which I thought was awful, and there was poor maintenance of common areas like building entry doors, lobbys and laundry room). Oxygen could have earned a 5th star if theyd been stronger at dealing with them.But overall a positive experience. Id be happy to rent through them again.

Ja
Review №57

Ive had a good experience with Oxygen as a tenant, my property manager Aimee Bosworth has always been very prompt fixing the various issues that have propped up.She was also helpful when I had a difficult situation with a problematic flatmate, good service overall.

Ca
Review №58

Very professional team down at Oxygen Wellington. Lower Hutt and Upper Hutt are great, but Wellington is Too Notch!

Ir
Review №59

Simply a great team of property management you have again we couldn’t be happier and blessed with the outcome, moving in before NZ’s Lockdown for covid.

Li
Review №60

Angelina is super friendly but is very professional and gets things done if I have any issues.Ive had a lot of property managers and shes been the best so far.

Aj
Review №61

As new clients to Oxygen, Hanna Parnell has done a great job in transition us to Oxygen. We are grateful for her expertise and advice, and we look forward to a constructive working relationship with her.

Jo
Review №62

Cant you do your bookeeping properly or do you muddle the name - street and place? Bad mistake when you think there is a big purchase in one of the places you own! Accounting Oxygen Rentals!

Ma
Review №63

Id like to compliment the proprety maneger , Hanna Parnell, for the excellent service she provided me especially making my moving out from the property very smooth.I have always been pleased with the service I receive from Ms. Parnell and Oxygen. She is very professional and able to get to the bottom of the situation quickly. I would definitly recomend them to friends who are looking for a new house .

JM
Review №64

I can only speak about my dealings with Angelina Tucci (Property Manager). She has always been a pleasure to deal with, responsive to my emails and txt messages and professional in her conduct. She even checked in with me by phone during the Covid-19 lockdown.

MA
Review №65

Thanks to AJ Jivan Property Manager OXYGEN He is awesome and always helpful. 10/10.

Sa
Review №66

I am with this property management for so long and always been so happy and value. Professional in their service

An
Review №67

Disappointed with Oxygens communication.1. Had to wait to the end of the month to hear that our tenant had made no payments and had fallen even further into arrears (after setting up a payment plan the month before).2. Informed by Oxygen that the tenant had abandoned the property and failed to inform us that the tenant had approached Oxygen about ending the tenancy agreement early. Given the history of arrears issues, it was unprofessional for Oxygen to flat out decline the tenants request and not bring this to our attention for consideration.Unhappy landlord

Mi
Review №68

Always great dealing with them, very punctual and attentive

Ra
Review №69

We had very good experience with Oxygen since 2016, 5th year now. They are very cooperative, very quick in maintaince and always good and timely communication. Thank you All Oxygen team.

Aj
Review №70

Oxygen provides very prompt and quality service and we are very happy with their service.

Le
Review №71

Shout out to inside design getting us involved in some fit out wrk for oxygen group... hopefully you turn out to be one of our valued clients

Ti
Review №72

Great company, very professional and accommodating.

Mi
Review №73

Excellent property management and responsive to queries on the phone and email.

Ai
Review №74

The worst property place Ive ever seen. They didnt work well. Therere some communication problems there which made me exhausted.

Ra
Review №75

I rented with Oxygen from May 2016 - Feb 2017 in Berhampore. The communication was abysmal and finally had to take them to the tribunal to get our deposit paid in full because they claimed that window stays were a tenant cost and not a cost that the landlord or the rental company should bear. The tribunal saw through this and ordered them to pay the cost incurred for installing window stays and our deposit was returned. I am glad we own our house, and hopefully do not have to deal with the likes of Oxygen in the future.

Ri
Review №76

Very happy with my experience with Oxygen. We had Brenda as a property manager and she was extremely helpful and professional and probably the best letting agent weve had!

Sa
Review №77

Money hungry dishonest and disorganized. Both myself and my previous flat mates have had nothing short of a nightmare dealing with this company. Only after money and are not concerned with their tenants or their well-being. As the only time they ever return emails or calls is when they want more money. Had three different property managers over an 8 month period all of which where hopeless, one even tried to break our contract and lied to us about our agreement, I had to find the exact paragraph and page to get to her agree to something that had been signed for. That is illegal and shes lucky we didnt take it any further. Even professionals the company that owns oxygen told me to steer clear. Do not rent through this company. This is where all the useless agents go when they cant get work anywhere else. Best thing that came out of this experience is being able to tell other people not to make the same mistake we did.

Na
Review №78

Best property managers in Wellington (tenant). Avoid Quinovic at all costs.

Da
Review №79

Arranged to meet with Kim Smith about a flat viewing today, we were running five minutes late but called to let her know, which she said was fine. However when we turned up she was gone and then refused to answer our calls. Popped into the Oxygen office to try and understand what had happened, to then receive horrendous customer service from Kim herself. We entered the office with only good intent to just be told it was all our fault and not to bother. After we discover that we were not the only people to be messed around by Kim Smith. Awful service.

An
Review №80

We gave them keys when we signed the property with them but didn’t get them back. Discovered they were “thrown out” and it was our fault for not collecting them earlier. I’m sorry but was your phone broken for the last year that you couldn’t call us? Do you know how expensive it is to replace restricted keys and security tags? No excuse for rudeness and lack of empathy - it shows your company’s values clearly. Never going to use you again and I recommend no one else does either.

Pi
Review №81

Just thankful that I was not successful with my application to rent one of the property under their management. And this is not sour grapes! Was a bit sceptical at first for they require the following: 6 weeks altogether in total and their letting fee is plus GST. I try to shy away from rental property managed by an agency. Would rather have the owner to deal with than the property managers. Still looking for a place but I am not in a hurry.

Ad
Review №82

Excellent Service, have used Oxygen now for two tenancy leases and they have been professional through out that term of those leases.

Di
Review №83

I have not rented with oxygen before but in early 2017 I was looking for a rental and I met two lovely letting agents who were very helpful.

We
Review №84

Having been both a tenant and a homeowner for many years, I can say with certainty that dealing with Oxygen has been one of the worst experiences Ive had. Their customer service is shocking. They are extremely disorganized. The only time you will hear from them is when they want their money. You couldnt pay me enough to deal with them again. Id advise anyone (both tenants and homeowners) to stay far, far, away.

Li
Review №85

If i could rate them 0 stars I would. Complete time wasters, property manager was a joke who was rarely in the office or available to take our calls. Even when we escalated to the team lead - still no action. Didnt ensure basic maintenance was carried out in our house. Ignored requests from our tenants... the list is endless of their failings - AVOID!!!!

Br
Review №86

Great service, and excellent communication! Highly recommend.

Sa
Review №87

Best property Mis-Management Firm in WellingtonIf you want to has a hassle and headache as a tenant or landlord, then these are the best people for you, Best Property Mis-manager is SimonCook who will turn up to your house without notice. Creates problems for Tenants then asks the tenants to solve them wiping his hands. And when you raise concerns about your property, he knows best by doing nothing and effectively allowing preventable problems to occur for the fun of it. And the complaint department is the best, Lynley Horne does a great job of dealing with a complaint, by doing nothing and treating it as sort.So if you as a tenant want hassles that feel like you are in a bad nightmare, oxygen is the firm to rent fromIf you are a landlord who wants a commission taken out of the weekly rent and get no service for it and have your half a million dollar investment mis-managed, then this is the company for you

Ar
Review №88

NEVER EVER USE OXYGEN. Money hungry monsters. They trap you into long term contracts and even if you have an emergency or want to have an ongoing contract, they wont let you. I paid them for over a months rent without even living at the property. They can be very unrealistic and unreasonable.Just dont go to them even if you dont have an option. They take advantage of people that are new to the country just because they dont know the law.Never ever will go to them again.

s
Review №89

Horrible agency! For landlords, dont choose this company if you want to keep good tenants!They are money hungry yet inefficient. We call them almost every day for 2 weeks asking to see an apartment. Because we like this apartment building a lot. In the end, we went to their office with a signed renting application so they would arrange a viewing for us.Throughout the two years, communications with them has been a nightmare. We were amazed with not just how long they could keep us wait, but also how badly their emails are written - unclear and not responding to questions.

Ri
Review №90

Absolute rubbish. Lost my keys to the rental I wanted to rent through them and told me it was my fault! We will never use these cowboys for anything, anytime in the future. Please, please avoid.

Pr
Review №91

Sam has been very helpful, prompt and professional. Were looking forward to moving in!

Ja
Review №92

Working with Oxygen has been a superb experience, as I didnt use it.

Ja
Review №93

Peter and the staff are lovely to deal with and very helpful

Is
Review №94

I have never dealt with such a selfish and horrible company. Paid me letting fee although i never met the agent and then after two months get kicked out because owner wanted to move back in. NEVER SIGN WITH OXYGEN

Ph
Review №95

Absolutely dreadful.My family and I moved in to a property where the grounds hadnt been cleaned yet, a cupboard was locked in the house with no key to open and some of the worst communication Ive ever experienced.Now having to talk to the Tenancy Tribunal as to their obligations as property managers & how we can terminate our contract without penalty. We just want out. Now. The manager (& i use the term lightly) we have has ignored several emails, not communicated with the landowners when requested about something as simple as the disgusting carpet which is actually cutting my kids feet, & throwing idle threats at us because we open the cupboard that was locked. We later found it had the landowners crap inside & there was some agreement with the previous tenants but nothing was mentioned to us either verbally or written. The grounds were finally tidied only after several chase ups whereby they got their HANDYMAN to do a half assed job because they didnt want to pay a professional to do it. This clearly shows they never had any intention to do anything & were hoping we would just do it for them.Then this manager tried to pass off a Bond inspection as a health & safety inspection to avoid the issue with the carpet. So as well as idle legal threats they add untruths to the mix. In other words they hope your an idiot thatll take their nonsenseIts true what the other reviews say they just want tenants they can lean on and charge exorbitant rental prices and if you dont like it theyll dick you around and replace you. Why not? They get a chunk fom letting fees every time. Chi-ching!Quinovic are much better Fyi.

an
Review №96

We tried to book a viewing for house they sent the broken link and we have emailed them back straight away but no response . Rang several time and the Agent said she booked up all the booking and she have no idea when we sent the email. Must say Poor management

ji
Review №97

Have been trying to contact for a number of weeks. I know that it is over the holidays however the place Im looking at is like 3 weeks away for the move in date. Ive tried calling both numbers for Awhina probably like 10 times at different hours of the day to make sure I wasnt getting her while shes working and she has not answered the phone once. She then responded to my voice message after waiting a week by text message rather than calling and continues to make me wait for my next response. Most stressful situation Ive been in looking for a place to live.

Ra
Review №98

I have a very worth experience with oxygen property manager jo macdonald. i have a request to everyone non take house under this property management because when you give them notice and when they return you bond they did not gave full bond cut some money without any reason. i prey to god all oxygen property person go to hell.

Ad
Review №99

A great place to work

Jo
Review №100

Reconsider a business relationship with this outfit. Rude and nasty, particularly the receptionist.

Information
2 Photos
100 Comments
4.1 Rating
  • Address:27 Buller Street, Te Aro, Wellington 6011, New Zealand
  • Site:/url?q=http://www.oxygen.co.nz/&sa=U&ved=0ahUKEwim4oX5lc7uAhX2TDABHRv2BkIQ61gIoiwoETChAQ&usg=AOvVaw2_2HPKmj39uNBvllsh59rG
  • Phone:+64 4-472 5746
Categories
  • Property management company
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Similar organizations