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Portofino Restaurant Wellington
33 Customhouse Quay, Wellington Central, Wellington 6011, New Zealand
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Ma
Review №1

Nice food in such a great spot. Amazing views of the waterfront along with music. Family friendly so the best spot if you want to tick many spots in your list. Good customer service!

To
Review №2

Atmosphere was really nice, staff were really friendly, the food was average it didnt take me to Italy but the place and everything else was nice .

Ja
Review №3

Finally a place that does decent Italian food! Not that expensive, kids meal was large enough to feed an adult. Friendly wait staff and primo service.

Ph
Review №4

Nicely presented Italian food especially their Pizzas, Veal with tasty mushroom sauce, and eye fillet steaks!! Medium-small sized portions only!! Their tiramisu desserts are beautiful 😋 😘Our waitress was amazingly attentive. The food came out fast. But the Manager with his worried face was at times rather off putting!!🤔😒

Gl
Review №5

Friendly professional waitstaff. Good gluten free options. Almost all pasta dishes can be made gf on request. The food is of consistent quality and presentation. I had the marinara pasta with pomadoro sauce. My guests had clam pasta and bacon and mushroom pasta. We thoroughly enjoyed our meals and will be back.

Wa
Review №6

What a truly great experience this place is, its a must visit

Su
Review №7

A must to visit when in Wellington. Great waterfront view. Food is divine. Delicious, hearty meals that will keep you salivating. However was let down by cocktail but food was fantastic. Highly recommend for food. Desserts were yummy 😋

Ch
Review №8

Great location on the waterfront. Food wasn’t great. Felt very basic and didn’t feel authentic. Price didn’t match the food that came out. Staff were really friendly and the atmosphere was good.

El
Review №9

Garlic bread was lovely, very disappointed in the lasagne, tasted good but I could have done the same with a jar of Dolmio, herbs two spoons of mince, very large dollop of mozzarella, sprinkle a few herbs and pop in the oven. No pasta whatsoever, yuk. Not as authentic as I thought it would be.

Sa
Review №10

Great atmosphere, fantastic food!

Ka
Review №11

We had a wonderful time. The service was excellent and the food was to die for. We will definitely return again.

ca
Review №12

Portofino is just the name. Food is really simple not much flavor going on in there but was acceptable. However the staff was friendly and good but not the manager or whatverver was his rol, person in charge or something like that. He was really unprofessional shouting from one end to the restaurant to the other and kind of dancing, wearing simple clothes not according to to the place. The building is so nice with spectacular views but unfortunately the food and service isnt what you expect when you walk pass by this restaurant. Average prices.

Mr
Review №13

Husband and I had dinner here for our 10th wedding anniversary. The risotto di pollo and penne al forno were delicious. The profiteroles were so light! Bellini cocktails are a new fave.Staff were attentive and friendly.We look forward to dining here again soon!

Aa
Review №14

Substandard food and recieved food we hadnt even ordered.Discussed issues with management and they werent concerned at all🤷‍♂️Should have read reviews before we decided to dine in.Avoid at all cost!

Be
Review №15

Always leave happy. Food and service is always good!

ni
Review №16

Delicious food and good service, particularly as they were so busy. We received our meals promptly which was appreciated as we were on a time constraint with tickets to a concert.

Le
Review №17

Very average and overpriced. Better to go somewhere like Pizzeria Napoli for truly good pasta.The only thing great about this restaurant are the breathtaking views of Wellington harbour.

Mo
Review №18

Excellent place to have some pizza with friends and family. Excellent customer service. Must visit place if u r in Wellington.

RE
Review №19

Very friendly staff and great customer service. Food was great.

Ha
Review №20

Dined at portofino tonight.. amazing, best tasting food ive ever eaten. Highly recommend going here for dinner.

Te
Review №21

Very peaceful surroundings, and well presented to the public eye, nice atmosphere, thanks...

na
Review №22

Really good food. Great service. A bit pricey but well worth it. Will definitely be going back there with my family

wa
Review №23

Owner continues to be preoccupied with larger tables rather than smaller customers, we visited as a family of four last visit. spent $136 this time 2 entree 2 mains 2 dessert 4 cranberry drinks. in my opinion only main was worth the price everything else below average. broken toilet handles and needs a dust especially in the bar area.

Jo
Review №24

Nice to visit this place again. Good food and service. Thanks

Ly
Review №25

This is a great place to hang out and watch the world sail by

An
Review №26

Quick service, with a smile. Atmosphere, food was average.

Ly
Review №27

Delicious food but male server could have been softer in his conversation with his colleagues that dampened the mood for a nice quiet dinner.

Ju
Review №28

Great meal. Super quick and tasty.

Re
Review №29

The main dishes were lovely, but I ordered the panna cotta for dessert. I asked a waitress what the flavor was, and was told it was vanilla. The panna cotta came and there was berry compote on top. Unfortunately I really don’t like berries, and the texture was lumpy, very unlike what panna cotta should be like.I went to the manager and he was very passive aggressive in nature and raised his voice saying that the berries were a garnish and there’s no need to let us know what the garnish is (which is a food safety hazard from an allergen standpoint). It was a very unpleasant experience and entirely unlike what excellent hospitality should be like. The panna cotta should have a description of what the compote was, and the texture was not smooth at all. I dont think I wouldnt minded that much if he hadnt patronized me.In addition, I specifically asked the manger to place candles on my friends profiteroles as it was her birthday, but the desserts came and he failed to do so.All in all it was a very unpleasant experience to be treated that way.

Ia
Review №30

Some lovely Squid we had here. Nice spot on the waterfront.

Ab
Review №31

Amazing food - their pasta and pizzas are great. Even the simple cheese and garlic bread for starters are too good to pass up. the customer service is never a let down - I always come here with a large group as well as little ones too and theres no fuss. thank you Portofino!

Al
Review №32

Food and service were good. Tiramisu was a bit lacking with the coffee soaking. Needed a spoon with the arancini given the amount of sauce, yummy though.

Su
Review №33

We received a warm welcome and were seated but very kind gentleman. The food was good but the wait staff couldve been more attentive. I would return for the food.

Fe
Review №34

I am appalled by the service but love the food.

am
Review №35

Excellent service. Delicious food. Diversified items on the menu. Reasonable prices. Almost no waiting time. Staff is very friendly and helpful. Great accessible location with an amazing waterfront view

An
Review №36

What a truly awful experience and I can only imagine thats why there was no one in their on a beautiful sunny Saturday. My veal marsala was as bland and tasteless, much like a dry kitchen sponge. But wait, theres more; I also was able to sample 2 pieces of black plastic with the sauce. What a treat. My wifes gnocchi was just as bland. Thankfully, Wellington has many other waterfront restaurants.2 words to sum this place up: Caveat emptor

Da
Review №37

AWESOME, took the kids for brunch/lunch, they loved the Italian food. I loved it, fresh, tasty, perfect 👌. Great views too & wonderful staff. Highly-rated, absolutely recommended.

Jo
Review №38

Very busy but great food and beautiful cocktails. Thoroughly enjoyed ourselves.

Re
Review №39

Very short wait time despite the restaurant being quite busy. The food was delicious and the portion was big. I will definitely be back!

Ro
Review №40

The staff are excellent. The setting is excellent. The view is excellent...The food is average to good Italian. It lacks the soul required for really good Italian experience. The cocktail list made us all laugh and we had a round of blast from the past cocktail from the early 90sAll in all reasonible but not for the foodies or those seeking fine dining.

Sa
Review №41

There for a birthday party. Staff a bit confused re serving food. I had the chicken cacciatore it was excellent. Had a private area so it was a good area for a get together

Ap
Review №42

Lovely place to have lunch with a great view of the waterfront activities

Do
Review №43

Good variety. Good kids menu. Tasty food.

Ka
Review №44

Delicious past and great value for money.

Al
Review №45

Service was poor. Ordered drinks and they didnt come. Ordered them AGAIN this time from a different waitress. These drinks never showed up either. Asked for water. Didnt come. Food was extremely poor. Never going back again. Such a disappointment for us!

Ka
Review №46

What an awful experiencestaff did not know the menu or the breakdown of it.I asked for a drink, the moment I was seated after asking twice more and having everyones elses drinks arrive..25mins laterI had to go to the bar myself to get drink as they forgot it.As for food..it was dry!Meat was NOT melt in your mouth rather pounded to death.After eating at your establishments for many years I have come to the conclusion you have lost your way and become commercialised your food bland your service bland shame on youIf your reading this reviewgo to another restaurant and enjoy your dinner

C
Review №47

We had a couple pizzas, and they tasted exactly how we expected a traditional Italian pizza to taste. Yum! So nice addition outside on the waterfront too.

Sa
Review №48

Seafood and pasta is not something many people go for. Im so glad I did.Seafood marinara was a great combination of sauce and seafood and pasta. It had three things I hold high in my must have list for foods.The risottos looked okay and I will try those next.Other guests had cannelloni and I had a taste and it wasnt like others weve had and will pick Nicolinis for the better cannelloni.The experience of an Italian restaurant is good food and wine and Dean Martins greatest hits.A mixed bag for our experience, but were all different and you need to test drive your taste buds through this restaurant to form your opinion.

Ch
Review №49

Great service and location. I had the steak and it was cooked beautifully. No one in our party of 14 had any problems with their meal and all enjoyed it. Would highly recommend.

No
Review №50

Nice food, the only complaint would be that the roast pork was a bit dry.

We
Review №51

Had the seafood platter for two. Unfortunately it looked better than its taste. Very soggy and blend spaghetti, and shrimps and pawns werent fresh. The mussels were good though.

An
Review №52

Last night for the second time this week we visited Portofino. The service was faultless, friendly, helpful and proactive (we didn’t have to ask for help). The menu had a great range of dishes including the best range of gluten free options. Each of our dishes were amazing and yummy, each coming out promptly.

S
Review №53

Great Service and food is awesome.

du
Review №54

Slow service, but so worth the wait experience of an angle....

Da
Review №55

Really nice place, friendly staff who will go out of their way to ensure you have an enjoyable night. The food is really nice with a pretty good menu selection. I had the vegetarian cannelloni and it was real nice.......and Im not even a vegetarian!!!......lol. just want to say thanks to all the staff from the front of house to the kitchen.Highly recommend Portofinos if youre in Wellington 😊

Sh
Review №56

Delicious Italian inspired food & super staff.

Ak
Review №57

Food was lovely, atmosphere was great. The staff were really nice and friendly and the food came on time. Only thing I would note is the price for the type of food your getting

Te
Review №58

The food presentation servers fantastic place

Ni
Review №59

Off flat beer. 50 minute wait for drinks despite asking twice. 2 hour wait for food. An elderly member of our party asked to get her main while the rest of us had entrees and was told no. Cold entree with chips off the mussel shells causing my partner to hurt his teeth. Uncooked pizza base. Stringy untrimmed steak for my partner with no seasoning. Another 40 minute wait for round 2 of drinks. Bartender busy minding his children instead of his job. 2/3 girls toilets blocked, one with a whole roll of toliet paper. Overpriced dessert consisting of three tiny profiteroles. A very expensive and miserable experince.

Jo
Review №60

Safe Italian food. All the usual suspects appear on the menu. Attentive and friendly wait staff.

Ce
Review №61

Excellent experience and Food just a little overheated ( Over Spicy) in Food just needs to be dialed down for some People otherwise Excellent food and great staff will be back again

Ab
Review №62

Seafood and pasta is not something many people go for. Im so glad I did. Seafood marinara was a great combination of sauce and seafood and pasta. It had three things I hold high in my must have list for foods. The risottos looked okay and I will try those next. Other guests had cannelloni and I had a taste and it wasnt like others weve had and will pick Nicolinis for the better cannelloni. The experience of an Italian restaurant is good food and wine and Dean Martins greatest hits. A mixed bag for our experience, but were all different and you need to test drive your taste buds through this restaurant to form your opinion.

Li
Review №63

Portofino Wellington is somewhere I go whenever I get the chance; Ive hosted business lunches and held family dinners.When my son suggested we go go out for dinner together, this was an immediate choice.The front of house Team are genuinely welcoming, friendly, and very knowledgeable on both the menu and the wine list.We had (as always) a lovely meal and dining experience, and one Im sure well repeat.

Li
Review №64

Great 👍👌👍👌snacks and martins

co
Review №65

The pizza was lovely..however I would choose a thicker base nxt time .

Be
Review №66

V tasty food with great personal service

Jo
Review №67

Very slow service and average but very expensive food. Lucky they have a good location.

Ja
Review №68

Wonderful tastes. Fine wines. Affogsto and Travis to die for. Thoroughly recommend.

Ry
Review №69

Steak goes hard in the paint every time, love this place, it slaps. Pasta is next level too. and the Italian chocolate cake, oh lawd, I dream about it.

Am
Review №70

Real good meal before we went to a gig at the stadium

Ni
Review №71

Great view of the harbor. Food and service has always been great

Sh
Review №72

Seafood platter for two $58, awesome!

Ka
Review №73

Food was ok (2 pasta dishes, 2 salads, 2 appetizer, 2 sides), but perhaps overpriced.Public holiday surcharge info not clearly displayed, so be warned.Drinks (vodka) were very weak (I.e. could not taste) but charged as doubles

Pa
Review №74

Lovely pizza

La
Review №75

Fabulous food and service

Ph
Review №76

Very filling meals, & great views over harbour

Na
Review №77

Staff werent friendly and food was cold.

Ma
Review №78

Lunch was very nice. I had steak, which isnt that Italian, but it was very nice.

a
Review №79

Great food, great service, good prices. Highly recommended.

Ch
Review №80

Amazing food. Really enjoyed our evening.

Sc
Review №81

Fab authentic Italian food coupled with great service

Sh
Review №82

Lunch on Wednesday 13/01/21. Good location, fantastic view of the harbour, okay service. Asked for sparkling water for one but had only large bottles. The waitress said I could cancel and have just water, I said yes please. But after paying I saw they’d charged me $10 for it. Also asked for WiFi code but what she gave me didn’t work. Lasagne and penne arrabbiata was lovely, the pizza so-so and I think $19.5 for a capers salad of perhaps 1-1.5 tomatoes, mediocre mozzarella and basil leaves a bit steep. The calamari was also a bit sparse for $17.5 was a bit sparse.

Ro
Review №83

Food was nice, service was very slow

Gu
Review №84

Great food, friendly service

Al
Review №85

Top notch pizza, absolute mint

Sh
Review №86

Service was poor. Pizza was not fresh, Cocktail drink was watered down, could hardly taste Alcohol, long wait for drinks despite asking twice. 1 Star Rating.

Ge
Review №87

Prompt service but I was disapointed with my spaghetti mariana which tasted like tinned spaghetti with fairly tasteless frozen Thai mixed sea food added.

Be
Review №88

Typical Italian foods. Very tasty and staff friendly.

Ch
Review №89

Excellent food great service, you wont be disappointed. We even see a blue penguin outside!

Lu
Review №90

Very average experience. Seafood platter was okay but bruschetta and dessert were quite terrible....worst tiramisu I have ever had. Service was also average. No record of our reservation that was confirmed via email. This was for our wedding anniversary and could have been disastrous if the restaurant was full.

Ni
Review №91

Food and service were excellent

Ch
Review №92

Excellent and cant fault it. Great service, amazing food and great atmosphere. This is one of a dozen or so in the Portofino group A family owned restaurant chain with genuine Italian cuisine. I have also eaten in the waterfront in Auckland and this was just as good.

Da
Review №93

Nice meal great service !

Na
Review №94

Always come here for anniversary nice food and good service

Sh
Review №95

The chef was in pepper mode and couldnt taste anything else . I have dine here before but this time very disappointed

Am
Review №96

Ok, expected better...

Gr
Review №97

Service is good. Food under cooked and poor for a quality central wellington restaurant.

Da
Review №98

The choice on the menu looked good but the food was not well prepared. My meal lacked any taste and my wifes was too tough for her to eat. I give 2 stars rather than once as the staff were helpful and efficient.

st
Review №99

Delicious food, great ambience, thoroughly recommend

Ke
Review №100

Fabulous food. Service is great. The restaurant was busy & the staff worked their magic.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:33 Customhouse Quay, Wellington Central, Wellington 6011, New Zealand
  • Site:https://www.portofino.co.nz/portofino-wellington/
  • Phone:+64 4-499 5060
Categories
  • Italian restaurant
Working hours
  • Monday:11AM–12AM
  • Tuesday:11AM–12AM
  • Wednesday:11AM–12AM
  • Thursday:11AM–12AM
  • Friday:11AM–12AM
  • Saturday:11AM–12AM
  • Sunday:11AM–12AM
Service options
  • Takeout:Yes
  • Dine-in:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • NFC mobile payments:Yes
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