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Ascent Technology
309 Willis Street, Te Aro, Wellington 6011, New Zealand
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Pe
Review №1

Ive used these guys for several builds and replacements etc going back well over a decade now. Always solid service, solid pricing (with postage etc included straight up in the price, no hidden fees), large number of suppliers with well kept stock information, and have handled the few returns Ive had to make with grace.Not the only place I shop, but I wouldnt hesitate to recommend.

Go
Review №2

Fast replies to email and super quick delivery during lockdown.

Fe
Review №3

We have used these guys for years for both personal and professional purchases. Theyre reliable and friendly. In particular, the shipping is always timely (and free; no hidden costs!). Weve only had one issue, but it was dealt with promptly and professionally. Thanks Ascent.

Su
Review №4

Great variety of IT Products. quick delivery

La
Review №5

Great pricing, great range and amazing service.

Ja
Review №6

I bought a couple of Jabra Speakers from this company as they were the cheapest I could find at the time. Had never used them before so I was taking a bit of a chance. I wasnt disappointed. The site is easy to use. There are slight discounts if you buy more than one of the same item. Payment is simple. Delivery is free and very prompt. Will definitely recommend this company to others and use them again if/when the need arises.

Ro
Review №7

Professional. Fast delivery. No hidden costs (delivery included). Competitive prices. Helpful staff. Great information flow. Ive been dealing regularly with Ascent for 20 + years (both business and personal) and have never been anything other than pleased and impressed by them. I would recommend them to anyone.

Ca
Review №8

Over the years I have bought a number of items, all of which are well priced and the speed of service/delivery is excellent. Well done you guys

Sa
Review №9

Amazing service . Really helpful and competitive pricing . I was helped by Steven who was prompt in communicating and went that extra mile to help out with the BIOS setup of the motherboard I bought .Overall highly recommended .

Ti
Review №10

Excellent company. Fast and free delivery - turned up the following day.

Mo
Review №11

Ive been buying from Ascent for 12years... They have always been best for easy ordering and fast (FREE!) delivery. As an IT professional living in rural NZ, ascent has been a reliable and consistent store with great customer service (for the one time I required it).

C
Review №12

Great prices and range of goods along with fast and efficient service. Whats not to like?

Ka
Review №13

Ascent service has always proven to be Fast and Friendly. Product always accurately described, and all costs are upfront. Have not had the need to test Returns procedure, but am confident that would be top quality. We, (my Husband and I) have dealt with them for many years now, and their way is the best.

Ol
Review №14

Have been dealing with Ascent since 2004, for busines and home.Reliable, fast delivery with reasonable prices.Good quality brands and products.Handled warranty cases efficiently.

Ju
Review №15

Quality products, reasonable pricing, free freight, prompt delivery, A+++

Ph
Review №16

Very easy to do business with, good range at everyday sharp prices.

nz
Review №17

GREAT SERVICE, GOOD CONTACT, ITEM A++ AND QUICK WITH DELIVERY

Be
Review №18

It was a pleasure to deal with Ascent on my recent order. They replied to my emails within an hour every time, and managed to get hold of a product for me that was still weeks away at other suppliers. Flexible, reliable and very prompt with communication. I look forward to being a return customer soon!

ri
Review №19

Good range of products. Easy to use web site. Prompt delivery. Ive been a customer of Ascent for years and the products and service have been consistently high quality.

Mi
Review №20

One of my top two stores for tech in NZ.Always speedy delivery.Postage included!Decent prices.Easy to use.

Je
Review №21

I have used these guys for years, always quick and easy.

Je
Review №22

Excellent service, great prices

Do
Review №23

Purchased from Ascent for years as they have a huge range and are fast and reliable. Prices sharp as well.

St
Review №24

Great range, good prices and quick delivery.

Br
Review №25

Have used Ascent for my personal (and some business) IT needs for almost 20 years. While theyre not always the cheapest, the prices are always competitive and the Customer Service Ive received has always been top notch and it keeps me coming back.

Sk
Review №26

Provides misleading price on the website and when purchased it, they not ready to honor it.

Mi
Review №27

Great value for money and prompt delivery. Thank you Ascent =)

Re
Review №28

Only ever the best service from Ascent and their staff.

Cr
Review №29

Great price and fast delivery!

Ma
Review №30

Great online service. Always keeps me informed of my orders.

Bo
Review №31

Fast delivery and fantastic service.

Te
Review №32

Bought a USB-C adaptor but turned out it was the wrong one. Ascent was quick and fast to respond to my refund request and subsequently purchased the correct item from them. Quick courier delivery (next day!) and new adaptor works a treat! Thanks Ascent!

Ha
Review №33

Surprised and delighted with the speed of service, literally at no extra cost! I have this website bookmarked now. You have successfully converted a gorilla, a kiwi and a couple of letters into a mountaineer. Keep up the good work.

St
Review №34

Good service, efficient, helpful advice and great support

Ke
Review №35

Always great service, range of products and prices.

Dy
Review №36

Ive been dealing with Ascent for about 21 years now and I built my 1st custom PC from them. Apart from the misleading reviews (by the same person apparently) that Ive seen on goggle, Ascent have never let me down there prices are lower than most competitors and the best thing is that no matter what product you buy, shipping is absolutely free and they have good warranties too. Mainly I deal with 2 stores when buying PC stuff and Ascent is the 1st one to go to when Im doing so. Customer care and responsiveness to emails is first class/top notch. Kudos to Ascent for youre service to me over the years. A customer for life for sure.

Ba
Review №37

Delivery is very fast, satisfied experience, will recommend to others.

Ke
Review №38

Ive ordered loads of stuff from Ascent and they have consistently processed orders and gotten them to me very quickly. I ordered an SD card this morning and it arrived this afternoon! Whats crazy about that was shipping was free! Madness!

Cr
Review №39

The after sale service at Ascent is brilliant. If I have a faulty item, they are onto it so quickly.

Ia
Review №40

Clear and transparent pricing, no hidden fees, and freight free. What more could you want?

Ch
Review №41

Easy to work with. Great customer service.

Jo
Review №42

AMAZING service. Ordered a monitor and got a bit of a surprise when it turned up the next day. Will definitely purchase from again. Keep up the great service.

Ha
Review №43

Very reliable

Mi
Review №44

Always helpful.Ive been a customer since 2001. Over that time, all transactions, including purchases, returns, warranty replacements have all been hassle free.Although they dont hold stock, they have tap into a wide range of suppliers. I can look to them when I want to consider wider range of products and also when I need to seek out more obscure items.

Si
Review №45

Fast and efficient

Ja
Review №46

I cannot rave on enough about how good Ascent are, theyre heads and shoulders above the rest.

Be
Review №47

Found a laptop sleeve here that was less than half the price of some bigger name stores. Was a little dubious to be honest but it was under $20 and had free shipping so figured it was worth a shot. I ordered late morning on the 16th, got an order confirmation email, status email, and tax invoice email in quick succession which was brilliant. My laptop sleeve was delivered to my South Island rural address on the afternoon courier on the 18th. Fantastic communication, service, and fast delivery. Couldnt ask for more.

Na
Review №48

Amazing service and smart solutions for computing and I.T.

Ma
Review №49

Excellent customer support and fast delivery

Bl
Review №50

Great service and pricing.

B
Review №51

Modem/ Router arrives the business day after order.Good pre-purchase information (Thanks, Steve!) and all at a good price.When I need other technical equipments, Ill try these guys first!

St
Review №52

Yeah I have to jump on board here and say whats going on with the negative reviews, they seem a little suspicious?I have NEVER had an issue with Ascent in the 3 companies and 15 years Ive been using them. Impeccable service, warranty and guarantees and replacements are hassle free, good prices, great website, free delivery. I now always choose Ascent over the cheaper options due to the fact I know I can trust them. Thank you for the service over the years, keep it up.

Al
Review №53

Bought a product that ended up being not suitable for me. The team at Ascent was very helpful and supportive, so returning it for a refund was nice and easy. Thanks a lot!

Da
Review №54

Had issues with product ordered being cancelled with no explanation, despite being in stock when purchased, but after some discussion came to an understanding and an alternative was sorted, thanks.

St
Review №55

One of my 2 go to stores for IT stuff for 20 years, good prices, support and fast delivery.

Ja
Review №56

Excellent nationwide online technology shop. Not always the best prices, but shipping is both free (so an especially good deal for purchasing a single item) and very fast.They also offer good support and handle warranty issues with a minimum of fuss.Highly recommended :-)

ma
Review №57

Fast and reliable. Great service! Ive been customer for years and never disappointed

La
Review №58

Arrived the next day and product was exactly what I wanted - was cheaper than the same thing at PB Tech and free shipping!

Pa
Review №59

I have been an Ascent customer for over 10 years now and have never had any issue with their service. Once in a rare while the technical gear does not work but they are quick to replace it. Free shipping makes it easy. You do have to watch the prices though because sometimes they are a bit higher here.

Li
Review №60

Another misleading retailer that tells you when a product will arrive, takes your money, then gives you another, further out date and tells you their supplier quote messed up their dates unquote. Michelle at Ascent and others there MUST be held to account, this must not be allowed to go on anymore.

Ma
Review №61

Great computer store. Not a walk in shop here. They mainly deal online with local pickup options. Great service.

Jo
Review №62

Ignore the spate of negative reviews! Clearly an unwarranted attack on a fantastic service that I, for one, have been using for countless years!

Ta
Review №63

Very disappointed with the level of service. Purchased an item from your website, was sent the incorrect product due to your error and now you will not horror the original purchase. I have to return the item for a refund or pay an extra $500.

李智
Review №64

Really good service, although it is an old laptop they still find the suitable ram for me. There are many types of hardware, so if you want to update anything, just go and ask them

Be
Review №65

Didnt answer the phone during their open hours.

Ja
Review №66

Fast reliable and affordable service. I use it for all my computer related purchases and have never had a negative experience.

Iv
Review №67

I ordered a laptop on Sunday, got the product at midday on Monday. Very happy customer.

Ha
Review №68

Ive always had excellent servce from Ascent and this is not a beef about them. They get 5 stars.Because I need a home computer thats compatible with my work, I bought an HP a few months ago, with Win7 and M$office.Bloody hell... Its horrible. To get connected it can take 3 reboots of the computer to hook up to the modem and the net.I dont blame Ascent or HP. Its F#@%$NG windoze 7. And many say windoze 8 is worse...I now just crash it by yanking the wall plug and restart until it hooks up properlyWe still have a very old Dell (a Dell FFS) XP computer that has worked just fine with our TP link dongle and D-link wifi router for seveeal years, and Im going to revert back to it and run XP until it dies, except for the odd bit of office work from home.

Ce
Review №69

ITS A SCAM PEOPLE, GET OFF THERE WEBSITE NOW!Misleading and Mispriced Items For sale on Ascents Website.Just buy from PB Tech, the prices are real.

Ar
Review №70

Misleading prices on there website. YOU HAVE BEEN WARNED

Sa
Review №71

Website is a scam! DO NOT BUY FROM ASCENT TECHNOLOGY!Bad customer service, they never pickup the phone!

Information
10 Photos
71 Comments
4.6 Rating
  • Address:309 Willis Street, Te Aro, Wellington 6011, New Zealand
  • Site:/url?q=https://www.ascent.co.nz/&sa=U&ved=0ahUKEwj_xM_599vuAhVi6uAKHc-MCPUQ61gI-RgoEjBH&usg=AOvVaw3i79Ku3bCEjeWvpfT9Q9A_
  • Phone:+64 4-802 3890
Categories
  • Computer store
  • Computer hardware manufacturer
  • Computer software store
Working hours
  • Monday:10AM–2PM
  • Tuesday:10AM–2PM
  • Wednesday:10AM–2PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–2PM
Service options
  • Delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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