Help was shslow offering help. And they didnt have much. Knowledge. Where product was located. Other then that they have a large variety of products.

Menards is always a pleasure to shop. They actually can supply the items Im looking to buy. So many other companies just dont have the items. Also I appreciate the discounted prices I find here. Much cheaper than the others. Thank you.

I love Menards especially when they have their 11% off every thing. They have a great garden center with very reasonable prices

I visited my first Menards this past weekend while visiting friends who just moved to the area. We were all so surprised how great it was. So many great deals and the prices were just right. I’m sad I don’t have one closer to me so I could shop there more often. Our cashier Teri was fantastic! She was so friendly and helpful. I’ll definitely be stopping by next time I’m in the area.

Great prices good selection

Needed building materials, my husband changed his mind on the culvert/drain pipe. Easy to exchange but a lot of walking through the store - building materials desk in the very back, exchange/return desk in the very front. Staff we interacted with were all very courteous and helpful. Guy in loading area very helpful and congenial, my husband really appreciated that he was so pleasant!

This store has simply the worst customer service I have ever dealt with. We will not being doing business with Menard’s ever again.An incorrect product was delivered as part of a large order, and the store has made no extra effort to correct the problem beyond re-ordering the right item to correct their mistake. No effort to rush, no effort to speed up fulfilling the order, no effort to get it delivered as soon as it arrived at the store. It’s been nearly a month since the initial delivery and Menard’s has yet to live up to their end of the standard deal of buying and selling.

Great store ,if you dont mind walking, cashers at the front ,lumber orders in the rear then back to the front to pay then back Ill to rear to pick up

I went to get a new storm door. They had it in stock. My son will pick up tonight. Salesman was very helpful. I love Menards

This was our first time shopping at Menards. The experience was great in every way. The salespeople were helpful in the flooring section and helped us to get the flooring we needed on order. Everything was as expected. The only negative was that we were never notified that our order had arrived at the store for pickup. I got on the website and entered the information only to find that it had been there for 5 days. In researching flooring, we found Menards to have the best pricing for the features that we wanted, compared to the other local big-box stores. We will be back!

Great service and great job by employee going out of his to help me find what I needed.

Great place to shop! They have everything, but they need more knowledgeable personnel to help you find things. Nice clean big store and they need more riding carts for handicap people.

First visit to this store. Seemed like a nice hardware store. Due to mandatory mask wearing though I probably wont be back until things are back to normal.

Very nice facility. Clean modern and top of the line shopping. Associate who helped me went above and beyond to get me what I needed.. she led me to each part of plumbing I needed.. will return

Found a person to call for assistance & no one came. Figures. Other than that all good

This is just the best store around for all of your building needs. Plus great plant selections for your flower beds and vegetable garden. This store has grills, outdoor furniture, contractor tools, and so much more. Worth just going and walk through the store.

Awesome store! Gi-normous! Anything and everything you could want for home repair, renovation, or just an update. Has groceries, pet supplies and food, outdoor accessories and furniture... Just anything you could want! Love it!!!

This place is my candy store, they almost always have what you need, at a decent price. If they dont have it they will go out of their way to try and find it. And with their 11% back, big projects really pay off!

Nice place. Very big. Was able to find what I wanted. Very clean.

Love it here. Prices are low and they have a better variety than the other home improvement stores.

Got keys made. Machine was neat to use but two new keys didnt work.

HUGH store bright and clean. This store is like a Home Depot, Lowes, and a bargain outlet type store ALL 3 TOGETHER 🤓. All the staff that I encountered were very helpful & polite. Now, the 11% back rebate/cash back thing Im not to fond of😣 its a mail-in rebate for Menard bucks. The store has a little bit of everything! The prices are fair & the rebate makes them very good!

I can always find good deals!! I love the 11% rebate that doesnt expire too!

There were no prices on anything. I not only had to download an app to tell me the price and location of items because there were no employees around to help, but I had to screenshot each item on the app because there were no stickers for the cashier to scan. On top of that, I asked for the shortest, cheapest 2X4 they had. They told me it was $13 and brought me 2, 5 ft pieces. I told them I only wanted one. They not only made me but both pieces but also charged me a $2 cut fee for cutting a piece of wood I didnt ask for them to cut. On top of that, as I was walking out, I found the piece of lumber I had actually asked for. It was $5.29. so I paid $10 more for something I didnt ask for and didnt want.

First Time HereA Very Clean an Bright PlaceLots of Great Ideas

Menards is pretty much my favorite store! I redid my kitchen almost entirely through them, and did end up saving money! My only suggestion to them, would be to put in a Garden Center entrance from the parking lot.

They had everything that I needed and checking out was easy 😃

Fair prices and found everything I needed.

Puts Home Depot and Lowes to shame. Way more of a selection to choose from. And you get a rebate back. Come on!! Menards gots what you need.

Immense store! Needed hours to go through it all! One salesperson told us the tub we wanted was discontinued and had been for awhile. Don’t ask me why, but I asked the other salesperson to double check and there were 3 in stock! They almost lost an $800 sale...

Employees in the garden center were very helpful , curtious and polite.Got what we needed and a few more items😊

Easy to find your way around, lots of varieties of almost anything you need. Staff is always helpful and friendly. Use app to quickly locate items.

I havent shopped menards for 1 1/2 years because of their horrible masking, and just started again and now This evening theres a sign about masking up!? Screw menards!

This is easily my favorite store to shop at. I come all the way over here from Pennsylvania because this store is worth the drive. I buy tools groceries and all kinds of neat gadgets you cant find anywhere else. Their tools and home improvement sections are way better than the other hardware stores. They also carry a lot of my grocery items I get on a regular basis. Last but not least the 11% rebates are great. I come here and get all my groceries here and get rebates for all my groceries I normally get somewhere else. I cant recommend this store enough I would give them more than 5 stars if I could.

This was second visit and I feel like they are trying hard to be all the things and succeeding at none of them.

Good inventory and good prices But bad for handicapped people. They only have two electric cards and that is if none of them are broke. Many times none of them are available so I go down the street to home depot where they have about 10 or 12 of them.

Always great to stop and shop. A lot of items at good prices.

My husband & I went to Menards to get a new kitchen faucet. They have lots of different varities, name brands & price ranges of course. The staff offered to help, but we knew what we were looking for. Menards is our 1st choice for home improvements.

Store was clean and staff was pleasant. Good trip to Menards.

The prices are ok, but they have most things youd need for a quick trip. Prefer local hardware stores but they cant stock everything a big box store can.

First time there. It has so much and great prices. A lot of garden and flowers. Amazing outside fountains. And multiple choices 😃😃😃

Had a rebate to use and we usually combine a trip to Menards with Ponderosa and Americas best.

The place is huge, lol. You can spend hours in there. The prices are good and its clean inside. I needed help and some of the workers were helpful.

Very nice employees! Helpful and knowledgeable

Lots and lots of stuff. A little overwhelming for my first visit but will return!

ALWAYS has what I need and more. Typically VERY busy but clean and well stocked. Staff are always courteous and helpful.

Love this place gutted entire house and have purchased everything for our home here.The rebates have allowed us to upgrade a lot.

Great place huge selection. Helpful employees

Love the 11% rebates and they have so many nice things. The employees are helpful and friendly

Oh how I love Menards. So much selection, their store is huge in comparison to those 2 other well-known places. And the prices are lower every time I compare. I would never go anywhere else if it was closer to my house.

As always the majority of the store was amazing but they need to upgrade their house brand of hand tools... I have had nothing but issues with them and Stihl 20 gold elsewhere when I need any sort of single sockets ratchets for things like that yeah I understand they have a lifetime warranty that doesnt mean I want to change my tools out every six weeks because they continue to brake sockets any time you put any sort of true effort into a stuck Bolt

So glad that Menards is so close to my home! Easy in and out, always friendly service. Thank you!!!!

The people are always so helpful and niceNever long linesPrices are awesome

Picked up Garage doors. Little bit of a wait (35 min.), but that is to be expected on a Friday evening. The gentleman at the Building Supply desk was very friendly and knowledgeable.

I love Menards ! I can get lost in this place. Early in the morning is the time to go. Not many customers but a ton of employees around to help ya with what ya need. I only give em four stars because one, I dont love the fact that they dont carry more choices for brands of power tools. And also the fact that they dont other some services, like I know they dont cut pipe to size and thread it for ya. Some of the other big box stores offer that to ya. All in all I do like Menard s better that the other large box stores.

My experience was horrible & service was horrible. I picked up a surround for my shower. They would NOT help me secure it to my car. I asked 3 employees they basically brushed me off. I will NEVER shop this business again.. Home Depot / Lowes from here on out where they will help you.

There was a large selection of goods. An associate took extra time to help me find what I needed. The prices were higher or comparable to other large stores.

I asked Customer Service where an advertised product was, went right to it ,checked out & was out the door in 5 minutes.

Nice place the prime rib was delicious

The store is always nice a clean and well stocked. The cashiers are very polite and the floor workers are also.

Their employees are way nicer and way more helpful than any Home Depot or Lowes. Menards people help. Home Depot and Lowes empyees run from you. They dont want to help.

HAVE 2 ORDER BIG GRILLS. HAD TO WAIT 15 MINS BEFORE SOMEONE COME TO HELP US. STORE IS CLEAN. ONCE WE GOT HELP THEY WHERE VERY HELPFUL WITH WHAT WE WANTED AND ANSWERED ALL QUESTIONS ABOUT THE GRILL. THREE STARS WAS BECAUSE OF THE WAIT FOR HELP.

Best home improvement store that I have ever been to! We loved it!

Last week on April 21st I placed a pickup order for some lawn supplies (broadcast spreader, weed and feed, and a shovel). The pickup station workers were great and had me loaded up and back on my way.On Sunday I opened up the 85lb broadcast spreader to put together. Much to my disappointment the spreader had been used. The hopper had water drip markes from being rinsed out, between the tire treads there was dirt (I open this on a concrete floor garage), the nut / bolt bag had been cut open and sealed back up with scotch tape, and some parts were zip tied together (Not from factory).I called the store yesterday 4/26 and talked with a lady up front who transferred me back to the department that deals with broadcast spreaders. The lady I first spoke with in the department said they would give me a call back in a few hours. Little later a gentleman called and said best they could do was $10 off. First I had never requested money off. I simply asked if Menards could have UPS or FedEx pick the one up I have and then deliver a NEW one. I simply want a spreader. 2nd I explained to the gentleman I live 40 miles away in New Castle. Why is it my responsibility to take time out of my day to return a product 40 miles away that had been used?I did not want to try and assemble the spreader not knowing if it had been returned because of not working correctly or if there were missing parts from the package being already open / used.I have always been a fan of Menards with growing up in Ohio. They have some great deals and their prices usually beat other named stores. But with this store experience I will no longer do business with Menards. $10 off was a joke when all I was trying to get was a new spreader that I had paid for. I will now be making a special 40 mile trip each way to return the spreader for a full refund and will no longer do business with Menards.Unhappy customerLuke

Good selection. Decent prices. Seems to be a good number of employees to be able to help.

Love going here I have a little bit of everything that you were looking for

Good selection of tiles to redo the bathroom but couldnt find the kind of rain fall shower head setup we want.

Poor I had my mask on but it slide off my nose was told about this at registry. This employee was so rude told me I didnt have to pay for my stuff which was 400.00 so cashier had to void my order. I did have my shots.But employees their were so rude.She didnt care if you were losing business. I wasnt the only person who complained about their employees .Which was mother day.I asked to speak to a manager was told to leave the store.I cant believe they treat the public this way.

Nice ppl

Great selection at the store. But every time we have a special order it is a hassle. Order was wrong (nor our error but theirs). Went back same day to fix it and it took over an hour and two service desks and they had to make several calls. It is beyond frustrating. Customer service flow is not good here. Praying our order is right

Store is really nice. Layout though is scattered and there needs to be more hands on deck.

It is a normal visit. I like the store, prices are fair, variety is good and they usually have what I am looking for

Some of their prices are better than most around

Nice sraff very helpful. Large layout amd it took some time to find my item. But found it price was right bought it! Lots to offer. Great for springtime renovations amd any home improvements!

I went to the building materials desk and the woman Colleen at the counter was incredibly rude. She acted as if I was bothering her. At least at Lowes if the employees dont want to talk to you they hide. Message loud and clear will never shop at Menards again!!

Helpful employees. Clean business. Great prices.

This large, well-organized store is a pleasure to shop at. There is a wide variety of merchandise available in addition to home improvement items. They also offer a limited selection of grocery items, seasonal merchandise, & pet supplies. The employees are knowledgeable & helpful & there is never a wait at the registers; they open additional registers if there are three people in line.

I love that they have everything for a home! We visit every time we are visiting in Ohio.

What a great store. You never know what youll find. Their lighting department is amazing! So many different types of designs to choose from in every category: kitchen bathroom, bedroom, outdoors. Some are really different and you wont find these at competitor stores.

Menard has everything, then some. The selection is always different from Lowes and Home Depot so it gives you more options on all things home improvement.

Was ok there fall season stock has not started yet so couldnt fine what I was looking for

Menards is a great alternative to Lowes or Home Depot. Their prices are considerably lower and they offer an 11% rebate regularly. It usually ends on Saturday when they do run it. They staff is considerably more helpful than other diy stores. Menards is a step down from Walmart.

More home improvement items available in store than many other stores, and with good prices.

Had a return but couldnt find the receipt. Customer service was very helpful shown me the machine were you could print out your receipt (if paid with credit card or by check) printed out my receipt and the return was quick and easy

Absolutely terrible place first off my father who has terrible breathing problems gets hassled to wear a mask or not be allowed in. Who owns menards? Maybe you people should learn the rules the government puts out. I’ll probably sue just to waste someone’s time. Your store should probably teach your careless employees better instead of wasting my time they are clueless and can read

Love this store. Their huge selection of literally everything you can think of at great low pricemakes this my favorite home improvement store. Customer service is also top notch. No trouble finding help here.

Always helpful and have what Im looking for . Cant wait till I can shop with out a mask!

Wonderful... sales rep... even cashier...

Ordered $7,000 worth of building material that was to be delivered in 3 days. Meanwhile I re-check my order, seeing they have 20 non-treated 4x6’s on my order. I wrote down my part numbers with description and handed it to them for the order. I go to the store the next day and show the issue. They have 3 of the treated ones I need. I get a refund on those and drive all the way to Mentor to the Menards that has them in stock. 4 days later I call and ask where’s my stuff? We’ll be out Friday (a week since I ordered). Thursday night at 8:45 pm I get a voicemail saying they have ZERO of 52 sheets of metal siding I had on the order. Friday rolls around, truck shows up, invoice says there’s 52 on the truck. I call the store right away to make sure they didn’t think I actually received it since the call the night before. It’ll be in by Tuesday. I call and put on hold for 45 minutes while they “find my order”. I drive to the store and told they have no record. I let them listen to voicemail of being out of stock, they re-issue my order to be delivered today. Get home from work and I have 60 gray panels and one green. Not even close to what I ordered. Not bothering to go/call and complain. They’ll just never see me in that store again and I’ll let everyone I know how my experience was. Inventory accuracy would be better if the order pullers could count....

Awsome, surprised home depot and Lowes is still in business

The workers were very helpful in helping me find what I needed check out was very quick

Clean place nice people what i needed was in stock

Great store. They have great process and a large variety of stuff.

Reorganized store bad layout things in different areas than they should be

My visit was excellent today always have everything I need great experience cashier was fantastic everybody friendly great shopping experience

The employees in the yard refuse to help you. They were laughing and giggling like teenagers as they drove away from me on forklifts. I purchased items online and when I show up some of the items werent available. So they send me to the front of the store for a refund. Some of the items werent pulled and I had to get them from inside the store myself. After all of the running around for an order i paid extra for the convenience. Im leaving and the 2 forklifts are racing across the yard and one has his forks 2 in the air. The savings is not worth all of the trouble. Ive never had trouble like this with a local lumber yard. Ill chalk it up as a painful lesson.

Love this place! Everything is cheaper than the other big box stores and the selection is greater. Ill be back. Drove from PA to get custom sized doors. Very reasonable.

Always a great place to go. Not 5 stars because they wont or dont offer a Military discount...

Could get lost for hours in that place. Everyone was legit that I walked past. Wonderful environment.

First time in a Menards... great saving