Fantastic service, staff were really helpful. Answered all questions. Really know what they are doing. Fast service. Would definitely recommend. Will definitely be using cycle technology from now on for bike services etc. Thanks guys π June Stakes
Iβve been cycling for decades but recently booked a bike fit session after a recommendation from other cyclists in the Wakefield Group. Whilst Iβd been getting a lot right before, there were several important tweaks made that resulted in immediate gains in comfort, which will reduce pain and joint wear. Great experience. I discovered lots and the process was well worth it.
Great service by all the staff. They are always very helpful if my son has an issue with his bike. Would definitely recommend if anyone is looking for an independent cycle store.
Knowledgeable helpful staff with reasonable prices.
A great buying experience had the MTB stem in the size I wanted and with super fast delivery will definitely look in again .
A good selection of quality products with friendly, very knowledgeable staff who recognise the individual needs of each customer. Would definitely use Cycle Technology again
Would like to say massive thank you to Dan and team for sorting my bike out in these difficult times π if anyone is looking for a bike these days you know its hard to get your hands on the right model and right size. Great communication, good banter and everything sorted and ready as promised. Shop keeps in touch with customer via email and phone informing about status of the bike ordered. When came to collect, everything was ready with last checks to make sure its set up for my size. You also get aftercare included to make sure that bike stays in great shape after been used few times and might need some tweaks. Thank you again and will definitely be going back for an upgrade in future.
Took my trek bike here, was made to feel very uncomfortable like it was a heap of junk. Left my bike with the owner and asked him to do the following things, true my back wheel, service my front forks and put new seals on, and look at the headset because there was movement, I got told it would be at least 2 weeks. Two weeks later I rang up for an update to be told that the staff had no idea what to do with it, all they could make out is something to do with the rear seal! So I re-explained what needed doing to the staff he got on it immediately, I had to kept ringing to be updated .. wile trueing my back wheel they have some how smashed it! I had to buy a new rim! So a month later I got my bike back, costing me Β£200 all together. While having my bike some how my rear shock has been destroyed they except no blame for this!
These guys are great, knowledgeable and very helpful. Also with reasonable prices and right advices and tips they helped me to keep my expenses on repairs low which is very appreciated in current difficult times.Highly recommended.Many thanks.
Dan and his team are fantastic. Having worked in the cycle tour industry for over a decade, I can honestly say they are head and shoulders above the rest. Always cheerful, always willing, nothing is too much trouble for them, despite them being under tremendous pressure with the upturn in cycling since Covid hit. They know their stuff, they only fix what needs to be fixed and they will give good honest advice of what needs to happen in the future to keep things turning smoothly. My 3rd visit, all exemplary. Chapeau guysπππ 12/10!! See Pics of the wheels they set up in 40 mins just after being delivered to me. Unbelievableπ
Brilliant service, I only went in for some info and I discovered a whole new world.
A big thank you to Dan and Sam for sorting my bike. Had a problem with chain grab which took a bit of sorting. Problem solved by Sam who is a first class bike mechanic. He explained what the problem was and how he had sorted it.Always pleasant to deal with and I will happily continue to do so.Thanks againAndy
Had trouble to find the right bike. Found it here, great service and excellent bike. Love it thanks so much x
Took my sons bike in for a dropper post fitting, the guys at cycle technology were amazing! Offered very helpful advice over the phone and in the shop and completed the internally routed cable work to an exceptional standard. Good communication was kept throughout the time they had the bike and I wouldnβt hesitate in recommending cycle technology to anyone!Thanks guys!Carlos
Service at the highest level, very nice and helpful people, I highly recommend it.
Had trouble to find the right bike. Found it here, great service and excellent bike.
I have bought 2 bikes from this shop now. Always call hear for advice, great after sales support.
Cycle technology are always my first choice when it comes to needing service or parts for my bike. Friendly knowledgeable staff and reasonably priced.
Top quality as always, the only place you need to go if you require a bike or accessories
Fabulous service, really informative too I making the right purchase and looking after said purchase. Just cant wait to get out on the bike now!
Great shop, really helpful
Phoned to request a stubborn bottom bracket removal. Was able to take my bike the same day and had the bracket removed while I waited. Also got my derailleur hanger aligned and rethreaded. Was in and out in less than 15 minutes. Tidy, clean, efficient, friendly and very reasonably priced. Couldnt ask for more, thanks guys.
Absolutely over the moon with my bike buying experience at Cycle Technology. I have ended up with the perfect bike for me, and first class service throughout. Dan spent quality time with me on a unique bike fit, including saddle fit and change in handlebar width, and also turbo and training tips, which I really appreciated. All the tweaks were made by the guys in the shop while I waited, and I took home a bike that has been an absolute dream to ride. It has just had its first service back at Cycle Technology and rides like new, and Im still just as buzzing about my purchase. Love my bike and love this shop. Bikes are their passion and theyre just as passionate about making sure that you have the best buying experience and leave with the best bike for you. I highly recommend them.
Great and friendly service by the team. Definitely recommend this place, you wonβt regret it.
Bought a bike during the first lockdown, Ive had nothing but trouble with it. Theyve had it for weeks waiting for parts to be replaced in the end I took my bike elsewhere. Definitely wouldnt buy from them again
Bike went in for its annual service. Great job and quick turnaround.
Friendly and helpful staff, cheers guys
Quality service, these guys know what there doing.
Took my Orange clockwork evo to get new hanger fitted - great service & thanks to Andy for sorting.
Dont take your bike here took mine in 6 weeks ago with a snapped spoke. He gave me a load of BS about needing a new wheel. Lost my rotor and tried giving me an old one that didnt fit. All in all ended up costing me Β£380 for a new wheel and rotor he also kept the wheel he was supposed to be replacing through warranty and threw my bike onto the street ended up taking my bike elsewhere to get fixed the same day.
Fantastic service and customer friendly
Ordered a set of brakes online Saturday, Received an email Tuesday saying my order was cancelled as they decided to use the last brake I ordered to repair a bike.Terrible
Honest, friendly and very fair pricing*****
Horrible customer service from one member of staff, however his manager did greet me when I entered but he wasnt in any uniform and wore a hoodie so I couldnt identify him clearly as I thought he was another customer.The airhead of a assistant Im complaining about, stared at his phone doing nothing while I waited at the counter for help.Until his manager saw I had been waiting and told him to serve me, he continued to ignore me and his job, which made me feel excluded and unappreciated as a customer.He reluctantly got up and after asking him to show me what ebikes he had to offer and any information on them. He told that they sold e bikes and not escooters. Told me nothing about the bikes, nothing about price or specifications. Didnt bother to help me with my questions or purchase at all.I was ready to buy a ebike that day and because of this member of staffs coordination, I left feeling disappointed, frustrated and dishearten, that I got no information and with nothing to leave with. That young lad lost you a expensive sale.
Very friendly and helpful. We didnt have a bike problem but they sorted us out with the part we needed. No problem too small to sort out. Would definitely recommend.
Went in during a ride. With a squeak coming from the front wheel.They knew the issue straight away and fixed it there and then. What would have been a big job for me was fixed instantly.Thank you so much!! You made my journey home very pleasurable!!
The guys here are all genuine and care about what they do. No pressure sale persons when looking for a bike, but will give total professional advice when the customer may have seen the right bike.Iv been down to the shop a few times and then they are all personal level and welcoming.Iv asked for advice about bike maintenance, and to the point theyβve given small practical lessons.Again really genuine. Definitely Iβd use this shop time and time again.Thanks.
2nd bike form here now, really good helpful staff with a good range of bikes.Would 100% recommend.
Took my bike wheel in today, fixed it in the morning & I collected it in the afternoon reasonably priced, excellent service.
Extremely knowledgable and helpful staff, great range of bikes and accessories. Best bike shop in Yorkshire.
Ordered a part online which was shown in stock but at supplier with delivery 2-4 days. 8 days later still not received and no update. I rang the shop and spoke to Neil. His attitude was pretty appalling, didnt know when he would receive it from the supplier, didnt offer to chase it up and clearly couldnt be bothered. The only part of the customer service that was any good was the prompt refund when I asked to cancel the order to source elsewhere. First time Ive ordered from this shop and will be the last
Always a pleasure at Cycle Technology. Dan and guys go above and beyond to make sure you are satisfied and it makes the buying experience a joy. Cant recommend these guys enough..
Dan and his team are always great they are knowledgeable and always give good sound advice rather than trying to sell you the most expensive thing. They are interested in what they do and are will try to keep you on the road and cycling even in the difficult times of a national pandemic. Top shop great service and top lads would definitely recommend.
Called in on the off chance they could help me with a chain problem. The mechanic was very helpful and looked at my bike more or less straight away. In the end he was unable to sort the problem due to part not been available but he must have spent more than half an hour trying to resolve it. I was not charged for there time. I was very impressed with there professionalism and will be returning.
Great service and helpful staff. thanks for sorting my sons bike out so quickly. Michelle
Very knowledgeable and helpfulImmediately get the attention and fixed the bike and moreThank you
Excellent service, answered all our questions, and we did ask quite a few.Very busy shop, social distancing wasnt a big problem. Very helpful, even helped getting the bike into the car.
First class service by Dan helped me choose a brilliant Trek E hybrid just right for me and excellent value at just over 2k. Will definately be using them again. Thanks Dan
Great team and very efficient. Had a situation with my MTB and they were really helpful and got it sorted. Certainly got all my future business and will be ordering a new bike for an expedition ride, as well as servicing my bike from now on. Canβt recommend them enough. Thank you Cycle Technology.
Have bought a couple of bikes from here. Dan and his team are certainly knowledgeable and always go the extra mile to make sure I make the perfect choice. The service and repair team are also efficient and get be back on two wheels after every time I stack it.
Great local cycle shop. The bike was set up correctly for me without me even sitting on it. Would highly recommend
Great service and very knowledgeable. Despite being absolutely run ragged they still did the best they could to advise me towards the most appropriate bike. Thanks Dan and team. I look forward to our next family bike purchase with you.
Took my bike here for a service which took him 4 weeks. When I eventually got it back the front brake was making a scraping sound out on a ride took it to another bike shop and the pads he used were cheap chinese junk that disintegrated in the wet after only a few miles. Will not be using cycle technology again
Overpriced bikes, parts and clothing with shocking customer service.
Really helpful team down at cycle technology that know there stuff and do whats best for you! Thanks
Sold me a bike that was totally the wrong size only interested in getting your money
Amazing customer service!! Rang me on their DAY OFF to confirm they had found my perfect bike!!! Impressed is not the word!! OUTSTANDING will defo use again
Took my bike in at short notice, they fitted a tube and new tyres despite being busy while I waited. Booked my bike in for a service. Would definitely recommend. Thank you
Great service, very informative for newbies like me!
Very friendly , helpful and knowledgable , if it was closer to my home Id make this my regular cycle shop without hesitation
Friendly, professional and knowledgeable staff not just about taking your money.
Excellent advice from staff
Very helpful with finding a part for a vintage cycle. Tuned it around in 1 day at a fair price. also gave some good advice. Definitely recommend this shop.
Bought a new Trek, great advice, bike was set up exactly as I wanted and actually suggested a bike fit. I felt quicker and more comfortable. Forget going anywhere else these boys know what theyβre doing.
Good job, friendly staff, pretty bikes!
Great service! Called in after a snapped cable left me in singlespeed mode(!) and needed to get back on the road asap (Iβm not local but work in Wakefield regularly).Despite a full workshop they made room for me and installed new cable/indexed while I waited.Just what you need in a local bike shop, will definitely be back again.
Neil stopped what he was doing to help me when I walked in with my poorly Pashley. Fixed my snapped brake whilst I waited and got me back on my cycle challenge for September! Halfords were useless, wish Id just gone straight to Cycle Challenge in the first place. 5 out of 5 from me. Thank you!
Called in for a new chain for my bike the guy tried to charge me Β£40 went to Hopkins cycles in Horbury got the same one for Β£18
Great bike shop. Friendly knowledgeable team. Quick and reliable bike service and quality bikes and accessories .
Absolutely awesome guys. Although its a cycle shop I regularly take my wheelchair here for repairs and nothing is too much trouble. Friendly, reliable service and very reasonable prices. Highly recommend!!
No nonsense advice. Standard of service was exemplary. Highly recommended.Thanks guys.
Bought a new Trek bike from them and after a good length of time getting the best one for me I havenβt looked back. Set up with the money too no aches and pains after the long rides like the last bike.Thanks Dan and your team
Excellent service by Dan. Needed a tyre quickly and got sorted in a very friendly and efficient way. Hats off.
Cracking set of lads, did a great job on making my road bike better than new!
Fantastic helpful bike shop with very experienced staff that knows what they are doing and saying
Even in this current pandemic that we are in, they got my bike built in 2 days. Brilliant customer service, I couldnt be happier
Great product at an exceptional price. Excellent customer service.
Good experience . Bought parts online , they sent it the moment they got it from the warehouse . Replied to all emails and phone calls .Im from overseas in Malaysia btw. Cheers chaps !
Great range of products at competitive prices plus service with a smile.
Great service, very knowledgable staff, will not be buying my bikes and accessories from anywhere else in future
Thanks to Cycle Technology for getting me back on the road. Friendly and helpful staff. Cheers.
Great shop great, selection of bikes, very knowledgeable staff will definitely be back
Great shop, very knowledgeble staff
Great staff, they really know their stuff and the work was excellent.
A really great all round experience. After first visit walked away as felt Dan was trying to sell me a Trek!! - having been to other shops in Wakefield and Leeds we returned realising that he and his team DO know what they are talking about and worth listening to. Sorted my wife out with a good Trek cycle and have given a lot of help re my bike and things to do (at low cost) to improve. Will keep using and suggest you pay them a visit.
Excellent, friendly and helpful advice. Great range.
Really good section of bikes in stock and friendly knowledgable staff on hand !
Drawn in by smooth sell and got cycle scheme bike here, initially no complaints. After approx 6 months went for a service/repair after being promised a Β£30 charge instead of Β£40. Ended up with surprise Β£170 bill when I came to collect (that was due to a manufacturers faulty structural part according to assistant) Dan claimed I had not cleaned the bike properly!I felt obliged to pay in order to get my bike back but would not go back and advise avoiding at all cost. Youre made to feel looked after and valued at first then screwed over when the opportunity presents itself.
Great shop great staff very knowledgable 1st class service
Great shop friendly services thanks
Just purchased a new Trek Powerfly 5 from the guys at Cycle Tech Wakefield I got a very good deal all the guys are very helpful and friendlyπWent out for the first time on a 10 mile ride it was a very cold day but I was well impressed with the bike it handles great and the riding position was comfortable no backache and the handlebar grips really comfortable it has lost of power on the hills and the EMTB mode is brilliant when I return home the battery was still showing 5 bars on the Display and it was so easy to clean as all brake lines and wires are in side the frame I can highly recommend this bike to the over 60s as Iβm 67 years old and 5β6βin high and my bike is a 17.5 Frame with 29βwheels itβs perfect for me well done Trek and Bosh itβs lots of fun π΄ββοΈπ¨π
Always great service from Dan. The guys are very knowledgeable and always sort any problems I have.
Always friendly and happy to see you and great service from all the staff. Knowledge and expertise is second to none.
Dan is always on hand for advice. Always friendly and understandable about having a budget. Had the bike two years, daily use to work and back. Still going strong even after one long winter in the shed!
Prompt and efficient
Excellent service, used genuine parts for repairs.Would recommend
If you want the best buy either Trek or Giant, if you want the best service, bike fit, or advice go here. Dan and Neil provide a superb service, with indepth industry knowledge, and will give expert advice whenever it is asked of. The prices are good, the product range is massive, and other than parking its easy to get to.
Took my bike in a few months back after a road traffic incident. I only needed a repairs quote for insurance purpose. they didnt charge me a penny! I will certainly buy from here in the future. Spot on in every respect.