Currently I am living in panvel.. i called on 17 oct 2021 to make complain about No Signal issue they said this is Oshiwara andheri office call to panvel office. I said panvel office contact is not on internet u give me contact number. He literally said Panvel ka number hamare pass nahi hai. I asked him for is there any number or email id to file complain against Signal issue. He said no we dont have any. There may be many people like me i guess. I have complain about 7Star canle on consumer forum through UMANG app. I urge you guys also to complain against them on consumer forum. This company is taking money but not giving service.
Had them for many years now. If I compare them to other ISPs in the area (Airtel, Jio) their service is excellent and much less frequent downtimes than them. They are just a cal away and send their technicians in a few hours in case of a problem. Jio takes close to a month.
Worst set-up box ...the connection between remote and set up box is very slow.Operating is very slow and very much irritating.
Their customer service team and technicians are very active and always ready to help. But their internet overall is very bad. I have had them for over 5 months now but it has been more of a pain to use than a utility. the problems are very frequesnt which is very frustratibg. Unfortunately they are not able to solve the problem
Very bad service from 7star at Malad goregaon.....mr Sanjay will not receive call n they dont have call center to register complaints
Pathetic place to get connection from, I would suggest that stay without internet but dont take their connection. When they want money they will call you twice or thrice within an hour, but if we have a complaint we have to call them atleast 10 time for them to pick up once, their main technician doesnt even stay in andheri. Even if somehow we give a complain they take at least 3 to 4 hours to respond . Rhan another 2 hours for their technician to arrive, even if he arrives he will come with half equipments and the go back and the repeat the same rant other day, this will happen till your plan is about to expire.I hope i had an option of giving -start i would have given them -100
Pathetic service n cable. Dont think will survive long if they treat customers like this
Within 1 month more than 10 times wifi geta off due so n so reasons....such worst service ever I seen ....after that if you call them ,,mr.vishal ,mr.sanjya.mr.mayur they dont even pick up your calls and no one will give the reason and the solution...they dont even care the customer..they juta want money on time ...dont go with 7start service like wifi and cable ....pathatice service...
Mr. Vijay pardeshi local cable operator if 7star digital network.very unprofessional person from last 10 days iam trying to call but he is not picking call. Every time no single contact your cable operator msg come on tv screen.
I am trying to get fibernet connection in my home but the 7star operator in my area is into estate agent too now neglecting 7star internet service. When I asked him about the fiber connection he said I dont have it instead I told him that neighbouring society have a fiber connection installed by operator Mr Pankaj. But when I told this to my operator he was like its hectic work and I dont know how to do it I will only do normal cable internet connection instead of fiber. I even ask Mr Pankaj to install it at my home, he said that your building is not under my area and he cant do it ( that I totally understand ) but my actual operator is not working on it and not even trying too because he is earning good into his real estate business. I dont think 7STAR DIGITAL do such kind of business. THIS IS HUMBLE REQUEST TO 7STAR THAT PLEASE PROVIDE ME A FIBER CONNECTION, BECAUSE operator like one in my area dont want 7star to grow their business.🤝
One of your service provider vighnaharta internet at bhakti park,wadala are useless they not replying on whatsapp not even pick-up call I in 1st week of connection 1 st 3 days I not having internet and now they dont responding
Been using for last few years with utter satisfaction. 👍
Very very rude staff. Our internet service is down for 2 days and the person starts shouting the moment he picks call. Horrible.taken money now not ready to listen to problems!
We have fibre optic connection in our office. Its really fast and New plans really good value for money. Shiva is really good and provides quick service and personal attention
No complaints really. Has a stable internet connection and has lucrative festive offers. I am on their yearly plan and its a super saver!
The things i like in 7star Is the service they give Faster than a multinational companies No fake commitment No fake charges And at a best price Best service ever got.
Good Service for Cable TV & Internet
Using the service in Lokhandwala. Both cable tv and broadband plans are good value of money. They provide more channels than competitors and provide ftth broadband connection as well. Would highly recommend.
They had very good quality Cable and internet services. Great value for money...
Very good service
I bought their 5MBps internet plan for 6 months (my mistake). The max downloading speed I ever got was nearly 200kBps. The quality is so low that you cant do any real time call/video conferencing. Even a simple whatapp audio call keep on disconnecting. I called the customer care and asked them to look into issue but it has been more than a week but their technician did not. It caused me time, monetary and other losses. Thus I rated 7star company just 1 star (or even less).Do not fall pray to their low cost plans as you will end up losing your money. Better buy a better reliable fiber network plan e.g. Airtel, Jio, etc.
Taken a plan till Feb 2021.Net breaks consistently on a daily basis. When complained I was asked to install a fiber cable for which I paid an additional INR 1000/-. The cable has been installed but no connection yet. All my whatsapp messages are being ignored and no one answers calls too.Better to stay away from these fools. They are only here to make money.
Superb service given by Shiva.. timely response and positive Behaviour towards work ethics !!
Worst service provider ever..
Worst service provider ever. First of all the internet plans they provide are priced at much higher rate than any other providers in the vicinity, also they are not even providing fibre connection at that high cost. Second thing, frequent capping on the speed. It occurs that they cap the speed intentionally and more often the internet service just shuts down completely. When tried to reach them, they wouldnt even care to fix the problem and ignore it.The worst provider ever. They should shut down their services if they cant even handle a small problem. Stupidest ISP
Especially Versova, Andheri West, Mr. Afzal is looking after, he is making fool to educated person and charged like cable etc. other service representative came in next door room, he installed internet without charging cable. I do not opt the seven star and called him. he did not pick call and do not ready to install the internet.I really upset with seven star team.
Excellent service provider of internet and cable in Andheri ,veera desai and Amboli area friendly staff.
Wonderful oneplace to cable n internet service, great experience having cable n internet...
One of the worst services i ever had.. really unprofessional n low quality of service in Aurangabad.. My plan is of 50 MBPS but receive daily 1-2 mbps speed.. should have gone with hathwayy..
Worst cable and Internet service provider
Wifi keeps shutting down every few minutes, my wifi has become useless. And this is after speaking to one of their employees after they assured my the net was back...very disappointed
Customer care is the worst Ive ever seen. When net goes off instead of handling customers query they turn off their answering machine. The customer care executive is also very rude and unprofessional. Never take this internet provider.And also, their net stops working atleast once in every 3 days. Would not recommend anyone
The worst service ever I have experienced please dont buy any services from this 7 star fellowsDaily I am experiencing bad internet in spite of repetitive complaints they just switch off their phonesI have connection in Aurangabad they just switch off their phones when the internet connection is down
Something I really appreciate,I think you did a great job,the speed and service really very appreciative .👍👍👌👌👌
Good experience with 7 Star Digital, especially Shiva is the good interaction & problem solver. Thanks
Worst network... Queries are not even solved tried calling the operator many times but no response... We are not using it for free... 2G network is giving better services and network than the 7 star... I suggest everyone plzz dont waste your time..Not satisfied with the provider as well as with the speed
Hopeless Internet Service never take yearly subscription you will have to disconnect the internet and also they promise to provide refund but they never give you.
I have subscribed to this service recently and very bad experience. Facing speed issues on google and akamaized peering tried calling customer care but no response. I opted for their services because they are telling on their site that they have direct peering on google, akamaized and Facebook servers but i am not getting peering speed on any mentioned sites. I have been using joister earlier at least they are providing peering on those servers. Worst experience ever. Think before going with it.
Internet Network keeps on dropping and the signal strength is worst when its required the most
Provide very poor quality remote controls no response andresponses f
If youre looking for consistent internet performance at affordable prices, this is the way to go.
Shiva singh & team are the most helpful guys from 7star staff members
Honestly some of the worst customer service I have ever seen, and the wifi quality is not stable at all. Worst provided in India by far.
HORRIBLE CUSTOMER SERVICE
Overall good service. The the Internet fluctuations are too much
I am staying in ghodapdev area.and unfortunately using 7 star internet service.and i will say its a very poor service.will advice not to use this service.in this difficult times when all work is done from hone . online assignment kids classes and even exams are given online.and there is no internet service .no response from the customer care service.after messaging many times no one is ready to answer.
Very unstable speed and connection. Staff name shiva is rude and unresponsive, though collects money on or before time like a money lender. Apparently he is the only service staff as no alternate numbers are given by 7 star.
The quality of service is atrocious. Before the Lockdown, during the lockdown and even after it: just terrible. Unresponsive and unprofessional customer service.They rarely pick up calls. All the 5 star reviews are fake (look at the distribution of ratings its either 1 or 5, no in-between). I know several clients of this company and all of them are full of complaints.
7 star is the most unprofessional set up in lokhandwala unfortunately they have created a market share that is why they feel they can talk to customers abruptly anyhow and just make him feel thar you are the slave and we are the king .. just had terrible installation experience while getting the installation done. Since my cable had to be put inside the conceal pipe the installation guy demanded extra money. Then after agreeing the fibre box will not have any deposit which they deined at the last minute. The lady who co ordinates for all this is frustrated from her life after working from home speaks very rudely in an uneducated tone. In todays time where customer experience is a key thing for survival these guys are reverse they will take every attempt to showcase we are pittying on you and doing the stuff whether it is lockdown due to corona or non-lock down. Similarly my experience with airtel on the same day. Within 2 hours of submission of money as well as mandatory details the installation people were there to set up everythibg and within a span of total 5 hours we were live with the wifi router up and running. When you call up airtel they will proactively respond while at 7 star there as some bunch of paid staff who will talk to your rudely So my thoughts dont engage you will waste your time and energy though you will save money but you will later repend big time
This review is for Harish Communication (Four bungalows)Worst customer serviceNo professionalismComplaints remain unaddressedThe person who receives calls of customers is extremely rude and disrespectfulMISS POOJA from Harish communications is unprofessional with zero work ethics. Also disconnects cable without informing the clients.Strict action must be taken against Miss Pooja
Expect for slight network lags in between, the service is really good and trustable.
Negative rating not 1. Having monopoly in the area so forced to get their connection. Authority needs to shut this place and get better, professional people. Third class service. Dont even think about it. Unprofessional staff. 2 days no internet. Took money in advance. Extremely difficult to talk with them on phone. Time wasters. Only fools. Strictly avoid this place.
7Star Digital Network, I am a customer and no one is listening to my complaint for internet. I went on the website and neither your twitter handle, nor facebook handle is working. In spite of repeated complaints, No one is interested in my issue. I live in kurla east and tried reaching every technician i could but it was of no help. Please HELP ME TEAM. my Username is noble94 and email id is [email protected] .
Worst Service Support. Take Their own time to resolve the query.
Been using their cable service in Oshiwara for last 10 years. Never had any complaints.
Excellent service in internet & cableGood👍
Vrey supporting & good service no 1 in internet
It was really pathetic service and the staffs are unprofessional, low speed, fluctuating connection,and when you try to contact the provider no proper respond. Have some courtesy guys,you guys taking money and specially in this pandemic situation you should not b behaving nuts as there are people working from home using your so called broadband connection . Mr.mahadesh do some improvement
Money is wasted on this No grade service by me. No email id to write to customer care. No customer care number. Local person is highly irresponsible
No customer service staff is very bad
3rd class service and speed dont buy
They r liars. No 24/7 service. Once u call for some complaint they will say technician will come shortly. N that shortly will lasts till evening. After 7.30 pm after repeated calls they will say today person wont come. M gonna stop it once my tenure will get over.
I wish I could give negative rating ...pathetic service, no response.Most important will come on date to collect payment.
They even dont know proper address of their own office where they are seating all day...and I was trying to complain of signal they said that its not in our scope.
Very bad service. Doesnt even suit for 1 star.
Idiots dont trust their own speed even if you show on their face. Never take their internet service even if it is given FREE. Avoid them at any cost to avoid frustration. They are fools dont know anything on internet.
Paid for 50 MBPS Connection last week, speed is not over 7 MBPS. Called their office, the guy says he has registered complaint, and he also said remind me again tomorrow. I upgraded from 20 MBPS thinking i will get at least some speed, but i got THULLU.
7Star internet is very good service
Service is may good. Nobody is going to pick up my phone. Fairy company hii
Worst service provider for Cable and Internet Service at Jogeshwari West, Mumbai location. No one receives call if theres some issue. When we call again 4 to 5 times, they turn off all their phones. And if we get angry, they disconnect all the services. No value for customer. Too much ego
Do not answer any calls. Irresponsible people.
Worst net work provider ever seen... I have had their service for 20 plus since Mr Hyder was the owner since change of management things have turned.... They keep customers in Ransom but disconnecting the service with out notice while paid for the whole year and then say that the box needs to be changed and if you refuse no refund what so ever. HOHorrible cust
Good service given by shiva
They dont even take your calls when you need their services so basically they arent interested in running their business
I have been using 7Star Digital Setop box from about 8 years oshiwara andheri area and still I have faith in 7Star. It is Mumbai number 1 company in terms of digital Cable TV service, whether the weather is bad or there is storm outside, its signal never get lost. The channel packs are available in a great variety like there are more than three packs for a month, for six months or a full year. Recharge process is easy, every channel is available, what else needed. But online recharge plans is not available and I got many offers whenever I recharge my plan.Whenever I stuck somewhere, I simply call customer care and they are always ready to resolve my issue. Thanks Team 7Star & keep it up.
Horrible service and no sense of how to talk to customer. I had paid for 200GB data per month and now they reduced my speed because their system shows I have opted for 100GB plan. Several days of calling already and issue still not fixed. Waiting for Reliance Fiber so these guys can go out of business.
Good service
Bad internet connection stops working very frequent.
Worst cable service. never seen such cable service. dont take their service.
Worst wifi service ever i have faced in JB nagar Andheri East. I am complaining since 10 days for my non working internet connection but still the problem is not solved. Every time they say ‘ladke ko bhejta hu’ . And we kept waiting for the guy, but he never came..Just wasting our time. I am asking them to discontinue the service, they are not even ready for them. I strongly appeal people not to take this internet service ever.
Very bad service. actually its not a service, its a torture. I am switching it as early as possible. Its headach
It’s worst internet service ever if u r getting internet for ur smart tv then please don’t go for 7star.. the worst service and customer care... u can’t even watch a movie properly...
They do not provide any support if you register a complain with them. they will just ignore your calls and say support will be provided
Worst service ever and uptime a big issue.Made a big mistake to sign up for 6 months. Before the sign up and payment they were responsive. now they dont even take calls. issues were solved immediately.
Worst Internet service provider in Khar West, Bandra West and Santacruz West Area. No Internet and Zero Customer Service.
SCAM** service provider,, paid for 5 mbps and not even a website can load properly
Worst service , worst customer service, worst cable network, since last 6 days my t .v . Is off, nobody is bother to arrange just one settop box , as my existing one got faulty. I called hundred of time they are keep on saying they dont have stock , I mean seriously,... If somebody wants to get a new subscription, is that the answer you LL give them too?? No management, no knowledge , absolute rubbish.
Very bad service. From two days our cable is not working and they are sorting personal issues whatever. We are paying cable regularly then why should we suffer? I agree worst cable service. They are only robbing the public. They have increased cable fees from 350 to 400 rs. But now they have switched off many channels. So we are paying more for lesser channels. The government rule for cable benefitted them and not the common public.I guess both parties have profitted a lot from this minimum rate for cable nonsense. They only want to rob the public of hard earned money. Would request goverment to get us better n cheaper cable network.Please ban this profitmaking cable. They are charging 400 per month to show hardly 20 to 30 hindi and South movie channels. Not a single English movie channel like hbo or star movies. Even star gold is wiped off. No music channelsNo MTV. I guess this cable rakes in a lot of money. They hiked their fees but decreased huge number of channel. Customer has to suffer everytime. Pls go for tata sky or dish tv. They atleast give you moneys worth for your channels. We have been complaining for almost two years. This cable is least bothered with customersThey only want to milk the customers by showing them cheap packages and making huge profits. Pathetic. Why should we suffer. Cant the cable be replaced in 400008
I will strictly recommend not to use them. Very bad speed and they are very unethical about payments also. They put unnecessary and hidden charges
The are the biggest fraudMaine 20 Mbps ka connection liya 11000 rupees kaAnd I am not getting speed of 2 MbpsAnd their service is so poor inke zhanse me mut aana i am a stock trader and because if poor Internet connection. Muje 7.5 lac ka loss hua
Worst cable service you will ever see one of the worst experiance you can ever have higly not suggested disaster waste of money higly dissapointed i wish i could give minus stars
I will give 0 star for there service just they want money
Customer service is Really a disgrace to the company, it high time the company decides on their staff grooming or loose all the customer, we are in 2019 and this is what they offer.... Poor service
Good hi speed net
One of the most pathetic service no reply of emails. Unprofessional staff acting like goon. Please a request to 7star network if you cannot manage please shut down and stop harassing customers.
I think 7 star is one of the best internet service provider in india .... good service..
Pathetic customer service and their cable doesnt even work 80% of the times. Im baffled by how this third rate firm is still in business!
Pathetic service. Nehru Nagar office number always switch off. No response from their executive.
This is the worst service ever .Complained on Saturday till Wednesday the stupid staff says 2 mins 2 mins.Staff : MannerlessResources : NoneMan Power : ShortagePrice : HighService : Pathetic