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Ta
Review №1

Great help and very quick. I recommend.

Fe
Review №2

Despite being a proud and loud Vodafone customer, they wouldnt let me inside. Wouldnt recommend.

Mo
Review №3

Bad service

At
Review №4

0 customer service0 technology0 problem solving skills

Ba
Review №5

So bad communication

Zi
Review №6

Please read carefully if you are thinking to deal with this company...1- I stayed in Istanbul 2 years, I took home internet from Vodafone, it was the worst connection ever, the connection all the day 10 minutes good 10 minutes bad, all my work is on internet and it is very bad.2- Very bad customer service, they dont know how to talk with customers, they dont respect customers, in Marmara Park Beylikduzu and the call Center they are very unprofessional.3- Call center they only have 1 employee who speaks English, so if you are lucky you will be answered by him, and if you are unlucky you will be calling the company for 2 weeks, and the Turkish speakers just tell you give us your number and we will call you back.As for complaints, I asked many times for managers and they said sorry but our managers dont speak English, how come a big company like this doesnt have educated managers, and how they follow their employees call with the customers if they dont speak English? In such companies the employee can take the decisions instead of the company.4- I signed an agreement for 2 years in October 2017, and the fine was 400 TL if I stop before 2 years, when I wanted to stop in June 2019, they told me that the fine is 900 TL because I upgraded my internet from 50 mb/s to 100 mb/s, someone came to my house from Vodafone and he told me I can upgrade and we called the company and agree on the upgrade without telling me that the fine will be 900 TL, I knew that I am leaving the country for good, if he told me about a new agreement I would refuse, thats why such unprofessional companies do pocket money from their customers.5- Try to avoid Vodafone sellers near your house, they try to motivate you to take internet everyday, they are spamming, they tell you also that they will pay the fine for another companies so you can take Vodafone internet.6- Whoever you ask in Turkey, they hate Vodafone, the company has a very bad reputation in the market. They dont try to help their customers, as you can see in the bad reviews, they dont care, they dont reply at all. Shame on companies like these...In all their stores in Istabul they dont have employees who speaks Arabic or English, only Turkish racist people, if they know you a foreigner they dont look at you.Turkcell reputation is amazing, I wish I was dealing with them.

Mu
Review №7

Worst costumer service I have ever experienced. If only there were less than one star. DO NOT choose Vodafone

ya
Review №8

Vodafone is a very week very bad network in turkey . i suggest every one to do not use vodafone ( evde internet ) 😩😩I used vodafone ( evde net )in my old home it was soooo week after transferring to new home i ask to deactivate my connection but in 3 mounts they didnt get any action 😠And müshteri hazmet is a kind of joker that play games with you💔💔💔💔

ᄋᄆ
Review №9

The vodafone agency at international terminal in atatürk international airport is charging excessive fee to tourists. They charged me 410 turkish lira but the actual amount of balance I had in my sim-card was about only 200 turkish lira. Also they didnt give receipt to me, so customer center says they can do nothing. DO NOT BUY VODAFONE SIM-CARD in ISTANBUL AIRPORT, especially IF YOU ARE A TOURIST. This city is full of tricksters. Beware.

AB
Review №10

Very bad experience, they activated international minutes package for me (called Dunya kucuk) after using 2 hours they said I have a bill of 400TL, in which the actual amount should be 50TL. Where 350TL comes from I dont know, when I called customer care office theyre telling me I have to pay that money or they will block my SIM card, and they have nothing to do about it.I think this Vodafone Turkey is the worst communication company I ever met, Im really upset, I even ask for explanation how this came about they said they dont know.Even to call their customer care center they bill for it, not only that they will hang on the phone for almost an hour period.I really wish I can be in contact with the general manager here. Their customer service is very very very poor..

Ha
Review №11

Poor coverage. Expensive. Opaque accounting. Indifferent service.

Review №12

2018 Great Place to Work in Turkey

Ne
Review №13

Search Vodafone Plaza for the HQ building. This is not the correct address, although similar.

sh
Review №14

Nice :)

Ut
Review №15

Great place

Mi
Review №16

Amazing office facilities.

Pr
Review №17

Good office

To
Review №18

Nice offices

Da
Review №19

Wrong map - the correct place is next to Maslak underground station

Review №20

On

sa
Review №21

Vodafone HQ in Istanbul

Ha
Review №22

Vodafone HEADQUARTER

Me
Review №23

Vodafone net is a company I will never like, I call them corporate scammers.I have been an Internet subscriber for 2 years.I used it for 7 days. No internet for 33 days. When I called, no answer. Canceled.I paid 1,470 TL cancellation fee.I switched to TTNet. Internet worked.Vodafone scammer net.

Ab
Review №24

I have been a thin vodafone home internet subscriber for 20 days. I applied for secure internet 20 days ago, I talked to the customer representative more than 20 times, they still couldnt do it for 20 days what other companies did with a message I dont recommend vodafone at home internet at all

Review №25

An institution where customers are not contacted, a form is filled out and they say they will call you within 1 hour and no response is received.

Ya
Review №26

It is enough for you to choose the color RED once ☺️(good service, quality communication)

Se
Review №27

I am the authorized person in Birkan engineering company I am using Vodafone corporate internet service and I am not satisfied at all I complained about internet slowness as of 01.01.2021, they registered me 1 week later they called for an appointment and they said they made an appointment, but they did not make an appointment, I called again, I complained again and again it makes fun I started the procedures for cancellation, I received a fax on February 26, and I called 2 days later and they said that the fax was received, they said we received it, I called again 1 week later, they did not process it and told them to process it again and they still did not cancel my internet I tried via e-mail. I did not try it over, they said go to the dealer, I went, the dealer did not provide any help and behaved very rude.I went to the corporate sales place, they did not help again, I cannot cancel this damn internet. The customer representative assigned to me does not help either. I havent seen such a damn company

Me
Review №28

I came across 2 discussions in 30 minutes, its a nice place for action lovers :)

Review №29

You are experiencing a breakdown in Istanbul at this time when you work from home and you do not inform people about it. Your customer service is being called 11. We are talking to someone named Dkda Onur and he transfers us there because we use fiber. On the 5th minute of this wait, the call you made with your Vodafone line is interrupted. You say let me try the voice response service, it will be disconnected in the 5th minute. Looking forward. This time, in the 16th minute, you meet someone named Saliha, or we have a planned system work, he says, your planned work is not seen on the website, and you have not been notified to us. We call this internet when it will come, the time is not clear, wait for lamb lamb, you are there. They say it is not my concern for you to be a priest with the workplace either.My brother, when I have a problem connecting to the internet, I want to reach customer service, and I want suggestions from customer service that can solve the problem !!

ay
Review №30

I have a problem for 3 months. Vodafone customer service has been stalling for 18 days. In my house, the internet is constantly disconnected. The incoming technical team cannot take action because the modem information was entered incorrectly. I am having internet interruptions at home due to a complete Vodafone error. There is no other company with such poor quality and business ethics. I get the same silly message on my phone every day.

Ah
Review №31

Vodafone telecommunications headquarters. Maslak is located in Buyukdere Street. But there is no operation here. This is the headquarters building. Atatürk auto industry site before you come to the left side. The building in the direction of arrival.

Me
Review №32

Theyre doing something other than disgrace, making people wait

Ah
Review №33

The deal is very bad, there is no tracking center. We are looking for customer service, but they are never responsive I hope you take care of customers lightly to save timeالتعامل جدا سيءلايوجد مركز للمتابعة. نتصل بخدمة الزبائن لكنهم غير متجاوبين ابدا ارجو ان تتعامل برقي مع العملاء حفاظا على وقتهم

Om
Review №34

During the pandemic period, you made an invoice of 500 lira for the internet that I never used and the modem I returned.

En
Review №35

My phone has been shut down because they have received incomplete documents in the Line transfer process for 20 days.Despite the early notification, my phone has been off for 20 days, and I have been running my business with 4 thousand customers.Thank you Vodofone for being so disgraced and annoyed !!!Ill shame you on all Social mediaStay away from this operator that made me miserable !!!!

İs
Review №36

It is a disgraceful institution, security is serious, there is no other addresse, no respect for the customer, they deny the cancellation application they received from the internet, they say I do not know who has received the document to which the subscriber cancellation application you sent via PTT is delivered, they say, in summary, do not cancel the subscription under any condition, they say we will not leave the customer caught, I say dont get caught in the vodophone

Ah
Review №37

Beautiful

Ce
Review №38

My internet cancellation request has not been made yet. I have invoice requests for internet that I dont use.

Öz
Review №39

Vodafone headquarters.

se
Review №40

Even if your prepaid package is over, if you have an extra TL balance in your account to take the state, it is rich in the Muslim neighborhood where the quiet, clean people who take your own pocket, cut it down to your last penny, cut it down, minimize it and owe you it to the minus. When you sit with the service providers and drink tea nescafe, get it in your package, this is not in my package, the heads of the staff, let the subscribers get along, lets go and live pampa!

Ah
Review №41

Weak

Mu
Review №42

They turned men from the street and made a customer representative ...

Ah
Review №43

Very rough

Ta
Review №44

In August 2018, I bought a numbered line and a mobile wi-fi device identified on this line from Vodafone Gebze dealer. I delivered the requested documents and my contract signed to the relevant dealer. My line opened about 10 days later and I started using mobile wi-fi. Meanwhile, two separate invoices for August and September 2018 came and I paid immediately. Towards the end of September, my line and internet were cut off and I found out that it was canceled by Vodafone when I called customer service. Subsequently, I called Vodafone customer service and said that my line was canceled due to missing documents and directed me to the dealer I bought it from. If the paperwork was missing, why did he open my line 2 months ago? The dealer I bought is closed. I went to another Vodafone dealer in Gebze and gave me a photocopy of my wallet to open my line.My line did not open again, I called the customer service again and directed me to the dealer again, I went to the same dealer again. I gave a photocopy of the wallet, again my line was not opened. I called customer service again and directed it to the dealer, this time the dealer signed a new contract. Again, my line is not opened. Again, I called customer service and said my line was still not open. My victim. My line was closed out of my will due to the disconnection between Vodafone and its dealer. Vodafone suffered me as a customer in the incident that occurred out of my will. M again tonight. I called the services and says that my line has been canceled due to missing documents and the invoice and commitment-device fee will be reflected due to this cancellation. I am complaining about Vodafone that canceled my line out of my will. More than 1 star, this is the second victimization of me, I will never use you again, there is nothing called customer satisfaction.

ku
Review №45

Red 10 tariff commitment was about to expire in August, the customer service offered me the special rejection 15 tariff, instead of 90 TL, they said, do you approve it to 63 TL instead of 90 TL. It is said that information is expected from the general directorate, it is such a ridiculous system that when my commitment is over, will you pay an extra amount of unnecessary 80 TL and spend it to the tariff that I have approved. Do not let this be your solution, be solution-oriented, avoiding ready answers always. You pass unnecessarily undesirable things that will be reflected in all kinds of invoices int.biter automatic int. loads etc etc whats more like that

Ah
Review №46

First of all, what I wrote is about HOME USED INTERNET. A place for two pennies. While starting the service, the punctual British company behaves cleverly in everything else in getting the money, and when you come to the cancellation process, you choose land. While even the 21st century card is closed from internet banking, our masters cannot close an internet subscription. No, sir, you cannot turn it off from the dealer, you cannot turn it off from the phone, you cannot turn it off by e-mail, you can turn it off with what it is. FAX ONLY if it comes to their liking, no faint printout, no missing. The aim is to make people work and victimize. If you are a well-established company, so if you give me the authorized dealer that can subscribe to me, it can cancel the authorization. What are you missing? Cant scan your identity? NO, you can scan well when applying. Cant you fill the forum or NO to him. You have only one goal, how do we keep this customer waiting and we charge a fee from the timeout or how we close it early again. Read them on the internet and write about cancellations. I do not recommend it to anyone I see around me. All of them, which will not end here, have records of phone calls, faxes forwarded papers. Which sites are required will be shown as proof. If someone trusts and reads, they should turn to companies that provide the difference.

Vo
Review №47

Im an internet user at home for two months was given the money given to the service until we get the interest of the customer lie in the interest of the customer service after the technical support is not varmedilip promised when you are looking for the words of the historical works of art rather than the shame of the shame for the money were asking for the money will not be so ruthless I get the right If anyone eats money I gave my poison youve been poisoning for 16 days to make fault detection and fault-fixing liars youll not be a big buzz of a fraudulent TURKCELLThis Vodafone as far as the haramzadesi haramzadesi no place in the world as if thieves live in the 15th. when do you want me to give you the modem money you want the thief which document in the contract which you are demanding money in the document thief Vodafone

Review №48

The modem, which has a 2-Year Warranty, was not built after it broke down in the last 22 months, although it was guaranteed. There was no internet for 1 week, although they did not help in any way and did not provide a modem !!! It was said that we do not send a team for malfunction !!! I called the telecom myself and fixed the fault, although they did not send a modem !!!When he transferred to another company, the withdrawal fee was asked. Fault records were also recorded and closed because there was a connection problem in the building. Despite that, they did not even turn to make a PRODUCT WITH A WARRANTY.Fault record numbers 57301613, 57096453, 43920484They called a team from Turkish telecom and said have the modem checked, and the team that came to confirm that the modem was already broken, but it was not done.While the commitment was ending, they called for a week to make a commitment for 2 more years at this cheap price and use the internet with us. They said funny things like, if you renew the contract, we can send the team, etc. After that, when we moved to another company, they distributed our phone number to companies such as D smart, and then every day, You are a Vodafone user, would you like to take advantage of such campaigns like d smart? other firms kept calling.The bottom line is that they lost a satisfied customer for 22 months with a simple modem failure for 1 week.

Ka
Review №49

My Vodafone net lean internet line was canceled and although I had a final invoice, they said that I had 3 invoices and sent them directly to the execution without notice even after the time has passed. Maslak is on the floor. In order to get the situation done, but there was no one to help, the consultant had to meet with the consultant, that is, the authorized person was in training, and the other friend said that he was at the management meeting (see the lack of communication, or rather, the liar) and said he would come at 14:00 and I am 10: It is supposed to be supposed to wait since 00, and at 13:00, both the counseling and the co-worker meeting are prolonged and will not come, although I have never seen him physically, but between 12:30 and 12:45, someone came in and went out without entering his office. I suspect this is maybe, and I was right after their research, of course, I waited for 3 hours and they lied. This person Doğukan Ceylan and it is interesting that Vodafone is only concerned about the Net complaint, there is no one who looks at him instead, he is in the general directorate and his character is exactly as I mentioned. I left my phone number, did not return, now I want to fade with you in the picture. So I knew I was waiting yesterday and came in and immediately got out of the eye because I did not know himself physically and did not inform me about the person in the red-rimmed glasses at the consultation. Thank you for the stolen precious time and the people mocking their minds and stealing their money

Me
Review №50

Except for the Vadofone employees, no one can enter, do not be afraid, but I have seen the quality

Ne
Review №51

It is an institution that does not give any confidence and has no trace of business ethics. Last disgrace: Not many users have subscribed to video surveillance and game download sites, and made many usersAccording to his opinion, he subscribed to a service with an additional monthly fee of 56 TL. I got rid of 70 TL. Theres stolen money over 500TL.When you complain, YBS AŞ. They say they have nothing to do with the agency, call the 212 line of this company. That line is not opened for minutes or is an exorbitantly paid line. There is no limit to theft. When you complain to the Consumer Court, this is YBS A.Ş. It turns out to be partners with. They do this work in such an immoral way:(I cite my own court order.)... it is understood that he published his subscription transactions over the internet or via SMS, in a way that the consumer could not distinguish, and he also misled them by sending misleading messages on the internet by hitting his friends, so that the consumers did not consciously make such subscriptions ...., . Look at that scam !! Koskoca Vodafone makes you an unfair subscriber by hacking their facebook accounts! As a result, a court order was issued to pay the court price of 33 TL plus 70 TL from me. Do not say 14 TL - this is the minimum number they receive, do not be worried Complain to the consumer arbitration board. They will be accountable as the complaints increase.I write this comment when they call their center because they have stolen from me 70TL a month but they still havent contacted me to pay. It has been 20 minutes and still there is no opening. As if making fun, Bobby McFerrins Dont worry, be happy song plays in the background. If this 212 coded telephone line of the centers is also a fixed line, if it is charged from a high tariff outside the package, they should not call me Decent if I do not sue it!When I filed a complaint for a mobile phone that was stolen years ago, this company issued a report saying I was still calling from my line with the phone that I reported stolen and the court decided that there is no need to prosecute. When I used my right of appeal and sued again, I got the same result. They showed that they still use my stolen phone. This company is officially under the management of qualified fraudsters. They are also terribly faceless. They even have defenses for the theft they did in obvious partnership.I do not recommend the company at all.

Ca
Review №52

A company that should definitely be avoided is very big for the material and moral harm they give to me right now. Scams are carrying out these actions and taking advantage of the lack of justice in Turkey, so that self-esteem does not do business with them.

tr
Review №53

Easy to come, no matter how easy it can be in a company that is so irregular. I called, they told me that my line was canceled, and I told them that I did not approve of such a thing, and I was told that it was closed because I did not pay 29 lr for ice cream. and I learned that I will pay 350 lr for the frozen line and the penalty, and I will give you to the consumer court to avoid paying it, because I did not cancel the line, nor did I receive a written or verbal warning from you.

Na
Review №54

1 star that does not deserve, never customer-oriented, certainly not attract many places, you should never get the network !!! You have no contact to solve the problem, if you have a mind stay away !!!

Şa
Review №55

So long.

Review №56

I live in Istanbul - Kagithane - Okmeydanı. It is in the center of the city but does not attract Vodafone line. Which we live in a hundred years. The authorities are unable to find a solution.

Ad
Review №57

Employees needs are considered

Review №58

Damn, I will never go to the company like you again by your door! My contract is over, I filled out the cancellation form, I sent 5 times Fax, no document is missing, no document is not read, no paperwork has not arrived, I am talking with representatives, they say that they will be ridiculous. If necessary, I say I can get rid of the document, they say we cannot cancel except Fax. When you are a friend, you did not do this, and when you cancel, do our cancellation like the master. what is your problem so what? Because you are doing us, we will give up the cancellation or when you overpay an invoice, you will be mixed. But I know I will do it to you.

H.
Review №59

I have worked with vadafone for 15 years to this day I received almost 10 phones from vodafone, but without the full information of the phone campaign I received the latest Bayramoğlu Izmir / Üçyol branch on my own initiative to get 5 pounds more money from me on my phone, but there was a virtual glasses campaign. I was not informed about this matter. Im trying to justify this issue, even though I have forwarded everywhere everywhere I have 4 lines registered with vodafone right now. After that I will not work in any way with vodafone and let anyone know.I wouldnt expect anything like that from Vodafone, but Im telling you no matter how old you are, regardless of whether youre a customer, youre not always right. Youre always directing to customer service, and youre not able to reach the vodafone general directorate. They say the Vodafone headquarters doesnt have a phone.you are making your complaint but always receive a negative response in no time you do not offer a solution for the first time was a complaint vodafona got negative response in it.Vodafone is the operator lost his judgment for me and for everyone in the family.Note: I want to see the work I have done with Vodafone so far if I have a vodafone authority to share my numbers review.

Er
Review №60

You are fraudulent

Ya
Review №61

My internet has not been connected for 28 days, and I do not connect to the Internet, it does not accept verbal cancellation, it tells us to fax, team leader tells us that I am disabled and unemployed, even though the customer tells me that the single digit is wrong, I received a 4tl fax from the outside now they say it is not read, they say fax again 4tl I gave + 4tl again, they want us to give 4tl again, as if it is not enough, they increase the epilepsy attack by angering the cell phone as soon as I finish the commitment of VODAFONE I will not break our relationship so bad management will never be customer-oriented, but it is one of the top mobile-oriented employees, so my score is over 100%.

bl
Review №62

0541 ....... numbered lines are registered in the mobile vodafone me. Other than price campaign in January and February 2016. me has two bills amounting to £ 582.00. I called Vodafone customer service and expressed my complaint and they said that we have entered different sites. My son, who is underage, is using the line. When buying the line going to the Mall of Istanbul branch I bought as a package bearing the fixed tariff feature. But then I learned not defined as a fixed tariff. I got the number of sites and I met one by one. If they are, they reported was a member of the site, but they can be used for the return. for a refund me for not trust account number they requested, but did not make any attempt in this regard so far. I interviewed several times with Vodafone on the subject, but they distract me by saying that they would come back. Talks have failed at all times and did not return certainly provided on this subject.Since the amount invoiced to me with the Vodafone invoice is under the responsibility of Vodafone, I naturally request the return or reduction of these invoices from Vodafone. They were in the position they were working together on this site fraudsters and Vodafone also addressed, not to mention tools such acts and also thinking that I want to declare that I am suffering from Vodafone companies. I will also report my complaint to the Ground Jury.

Jo
Review №63

There has been year 2019 in Istanbul, there are still barely attracting places

Ku
Review №64

BUT STAY AWAY. I give a very brief summary, we have the home internet connected, it is constantly breaking, we wanted to use the right to withdraw in 2 days. The call center constantly hangs up, says the complaint has been opened, the complaint does not appear when you inquire. They say, send a fax with the subscriber number to cancel the line. They do not tell you because they do not know the subscriber number, so they said that you should wait for the invoice date. They said that there is no number on the invoice, this time, after paying the bill, the subscriber number will appear, they said that you have the right to withdraw because we paid the bill. It has been about 70 days and we came across the second bill such as modem money, withdrawal money, etc. crazy, do not get infected, it is not worth trying, they cancer, the man will get more money out of your pocket in the future. Get expensive, get another company firma

Ha
Review №65

Vodafon told me that I was justified in my objection to the unfair gain that I had filed on-off and other fabricated reasons, and that the money would be refunded. But for months I still did not return my money.

Ru
Review №66

Vodafone geylani ankara demetevler your company firm is not reliable strictly do not perform a number of three times we went to the process of handling the wrong process and all the missing from the wrong line of work in the closed-up line of money to come up to talk, such as a money to give me a solution is not solution-oriented go to other vodafone dealers

Hi
Review №67

I bought a black phone Iphone 5s 64 GB as registered by vodafone dealer. After I got this phone, I had no problem. The phone is broken properly without using the phone properly. My phone came back so I cant look at the overseas registered I sent to the room. 2. I have sent once they have solved what wisdom they sent. After a while the charging place broke down. I sent him back to the service. This time, the charging place was broken and came back again. When I want to send again, I said go to the branch consumer rights. I went there and had all the procedures done. Then once I went to the Apple service Zorlu I asked a question. I went and they said there cant do an operation on this device. The reason is that the device is registered overseas. It has all the documents. Either I return to my side in a positive way or Im going to do what I have to do with the solution of that problem and that branch.Phone I received: Toyaş Electrical Eng. Singing. Tic. Ltd. Sti.Address: Yenidoğan Mah. Hüsnüniyet Sok. No: 1/3-A Bayrampaşa / İSTANBUL

Ah
Review №68

STAY AWAYAbsolutely not HonestI got vodafonenet connected they said CAYMA FREE15 days later the internet is gone 2 months did not comeI paid 15 days of use as a monthly feeThey also asked for the 2-month price I could not use, I said I would not pay for the internet I did not use.They issued a withdrawal fee of 400 TL and gave a lawyer.As soon as possible, I will apply to the Prosecutors Office and file a criminal complaint for qualified fraud.Avoid vodafone absolutely.

Si
Review №69

I promise there is 10 GB of Internet in my package. My house ends even though I have unlimited Internet in my work. Come on, bro, why do you get 9 lira and upload 500mg internet without asking me. Do not load without my okay, assholes, God will do you as he knows. How did I trouble me? I could not finish 4 GB Internet in Turkcell, the island ends 10 GB in the half of the month. Do not call me customer service. You are in charge ...

Ci
Review №70

While it was better when it was first established, those who are at the top level of the company beyond disgrace, and those who are at the bottom are doing what you do, your dealers are fiasco, your representatives can do the simplest operations, but day after day, the complainants are increasing, the service is lost in a big zero service, the men say they are not us alo kontör7010 120TL It says that there is a gift and pulls it out of the card. It gives me a gift with my money. what are they doing

Hi
Review №71

I cannot provide service with the least customer satisfaction among service provider companies. My internet has been cut off for 2 and a half months and the only thing they do is extortion from me the money of the internet that I have not used ... I wish the grievances to return to you as the pain of your closest relatives.

Se
Review №72

You have shown that I made a huge mistake by carrying my line to vodafone from the first month. You have already identified an extra package that I did not request or even approve from the first month, and I am now requesting 2 times my normal bill from me .. I will complain to you. I will announce this fraud to your customers in every medium. You cant make money this way by deceiving people. As for me, I searched and looked at you and you are doing this to all your customers. Define the package according to your head and double the invoice. A real disgrace. .

/
Review №73

I have been a vodafone user for almost 10 years, I was very satisfied, but we added the things I have never used to the invoices and closed the invoice when I called and told the customer service until I sent the invoice high, but the invoice came out from the same invoice line and went on a pre-paid line, this time vodafone downloaded a 6-hour campaign for me. Many people suffer from the same trouble, I will go to Turkcell at the nearest time, at least there is a world campaign.

Ce
Review №74

It is not possible to connect to customer service, it does not respond, the automatic call keeps circulating within itself, I have made a commitment by renewing the contract without approval, I do not know I will reach you, neither phone number nor an authority, shame, you are a terrible institution. Im describing the tricks you have done ............................................... .................................................. .................................................. .................................................. .........................

Em
Review №75

I sent a fax to the general directorate.Faxim about the general directorate to call someone authorized to connect to the phone when I want to connect only to the customer service said that I can call the female friend on the phone.I called the customer service.General directorate call again when I speak to the general directorate: 04/05/2016 13:25. When I asked the name of the lady for safety reasons, he said that he could not communicate. does not come haram poison zikkım get me every penny you pass

Vo
Review №76

I made a change of address, I did not use my internet for 3 months and did not comply with tahautu, they cut 1500 lira bills, they did not even tell you, the lawyer lady called, thank you. If he is reading I will spend 1000 liras if I need it for 100 liras, I will use my all kinds of legal rights to tv radio, I will not make you use infamous for this country, but I will do whatever I can do.

Review №77

I do not take any action for unwanted sms, I constantly get deceptive messages. I have complained, they say We cannot filter, it is not plausible to say that I do not want to receive a message from the 0888 numbers of the company, which provides service without connecting to the customer representative with much more complicated algorithms such as 542, it is not plausible to say.

Se
Review №78

I carried my number to Vadafon, after using a complete disgrace 1 month, my number was closed, I learned that my number was canceled. They said that they would be informed about the issue, they will still call today.

Vo
Review №79

Vodafone is really a robber no one should switch to it. I am a customer for the first month even though I bought an additional package. Look at the service I received, as if I bought the home internet, a 3-bill home package bill is sent 309 TL Thank you Vodafone very good service

En
Review №80

If you are a SuperNet customer, this is the only place you can meet, the headquarters. Moreover, they cheat at the cancellation stage and pay extra withdrawal fees. If you dont want to pay then they say extend the commitment. Do not be a customer so that you do not fall here.

HO
Review №81

Its the worst business Ive ever seen, even under the stairs. It has been 15 days since the home internet was installed and I still cannot get ADSL. They lie to you that were creating a record and throw it away, and they dont create any records. Customer service and technical service in general are literally mediocre. I would not even recommend it to my enemy.

Öz
Review №82

My son uses my line on me. Upon the request of my son, we went to a dealer to carry the line to vodafone and make a campaign, but they said that they could not do the campaign, our surnames were different. Could it be such an absurdity ??? hes my son! I do not divorce his father, he does not change anything. You can guess my sons psychology there.

Nu
Review №83

Vodafone would be trouble-free in the village of Sakarya ferizli miller, but not even the Internet

az
Review №84

Today at 10:49 in VODAFONE CUSTOMER SERVICE WITH telephone interview in importance as VODAFONE of 3,000,000 Syrian VERDE TO PUT the Arabic WELCOMING MESSAGE TO smarmy BEEN AN KURUMDUR.OYS to 30,000,000 Kurdish BREAD the EAT by THE STATES CITIZENS WITH KURDS ignore KURDISH CALLED THE KURDISH that IS NOT A LANGUAGE IS NOT DEMEKTEDİR.MÜŞTER of THE PERSONS IN THEIR SERVICES WANTED TO TELL THEM THAT THEY WERE HUMAN, AND THE KURDS WERE HAPPENING THAT THEY ARE NOT HUMAN.

Review №85

It has a great atmosphere, very crowded, open meeting areas resembling a lot of cafes. Man wants to work in such an environment. But the transitions are like a maze, it is hard to navigate without getting lost :)

Bi
Review №86

It is a company that does not open the prepaid line for which I paid for it, does not refund the cost of the service it cannot provide, the technical service cannot do anything other than the recommendation of sending me to its dealers 550 km away, its dealer cannot be reached through any communication channel, and I see more than a star.

Tu
Review №87

Calm down and do not mess with the internet

Ra
Review №88

Since the sim card of my new phone is old, I went to ataşehir brandium avm vodafone store, I was told that there is no sim card and since my house is close, it will not end the week I have been working for the week, there is no sim card for six months.

Ya
Review №89

You are a trivial company. I cannot get service from the internet registered in my wifes name for 2 months with a thousand and one excuses. In the meetings with your customer representatives, one keeps saying one after 48 hours and the other after 72 hours, I have been paying money in case of a crisis for 2 months.

Fe
Review №90

VodafoneNet !!! The worst Service and Call center I have ever encountered. They do nothing more than repeat a few sentences they memorized. They have no idea of ​​each other! Too bad! Stay away

me
Review №91

I have been telling you about my mining for months, but we still do not insist on helping us to solve the problem and cause any problem.

Er
Review №92

This is a place with management staff and employees are very good people. There are no teams that can solve your problems. For example, you might think as if you went to the engineer who designed the car for tire repair. More com shops can solve the problems.

Ö.
Review №93

In order to open the Vodafon line, I did not belong to me using my identity outside my knowledge, the court decision was made about the person who made the decision on the vosafon un had to remove the enforcement proceedings for years, I could not get loans from the banks. And I had to sell a valuable real estate, and it was worth it.

İb
Review №94

I got up from the call center to solve my corporate business, which I could not handle in 7 days, neither interested nor trying to help. They directed me to the CORPORATE SALES TEAM to solve my problem. Result? Only civil servant-minded people work in the headquarters, not result-oriented people.

il
Review №95

You are a lousy company, your institution has collapsed, they do not know business, they are amateur, uninformed. I interviewed 5 jobs, all five gave different information and still the problem is not solved.

en
Review №96

I live in 804 street of ankara province, etimesgut district, atakent mah.banka blocks, but the base stations are very weak or insufficient. Can I protect myself with distant speech and conversation rights? I ask you to do your best regards

il
Review №97

How is this company or you are a robber? You have paid my bill for 3 months and even though I do not tell you, you give the lawyer as much interest .. you are a legal usurer. anyway, I will save my money with my labor.

Do
Review №98

A central point

SA
Review №99

May your institutionalism give God the trouble. If you use a firm to take those who want to use them devoid characterless fraudulent firms from Turkey until the official usury jerks who has a background character.

me
Review №100

Unsuccessful people community !!! Vodafone

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