Okok service being provided, I expect better care at service desk. They are not sanitizing mobiles and they are not even wearing masks properly. This is a high risk station for virus spread. Service is being provided based on raise of voice only.

This service center Not sure how to behave with customers and all so receptionist behave like a government officer. In this kind of staff 🙏

Service is fast if spares readily available. I gave my phone for display changing. In 90 minutes my phone repaired with 3 months warranty

Good service and Good people. Service done for my mobile phone at expected time.

Fast and expertise work.No waiting, nicely responded. 👍👍

Takes a lot of time to recognise the problem and address it to the customer. Will tell they will check and update in 30 mins bit it will take atleast 3 hours after multiple reminders

Good serviceWell maintained covid rules

One of the fastest and coolest service center Ive ever visited. Good at repairs and patience levels are good.

Worst experience i had from this service center .i gave my samsung galaxy a750 for dispaly,back cover and side keys.they said 4 to 5 days but 15 days over still they didnt deliver.i am tried to rech them but they are not answering.its worst service center i never saw.i am not going to purchase samsung mobiles any more.

No parking. Customer waiting time id more. Ambience poor. No safety nornd. No lift. Staff not as per Norms.

This service center only for employed friends and relations service center not for others if other want to services so much time to meet technical team but who comes employees friends and relations there is no waiting and not fallow rules thay can go directly which counter is free pls for others also provide one service center near this service center thank you

Priviously no problem in display after serviced my mobile.display not working properly.worrest service center

Not satisfied, You know how Hot climate in vijayawada, there is no sufficient air, some fans not working, another fan is making very nice, here AC is a showcase item, staff should improve pleasing pleasing hospitality.You have to make internal audit, how many mobile are servicing, how much time it takes to deliver costumer, a benchmark/ template formula should be imlimented to in time delivery.

One of the best Samsung service center , i visited . Customer support, service, receiving, delivery .., everything is too good

Except some most of the staff dont know how to talk with customer in a proper manner.

This service center is doing well in time of pandemic also duly following all the precautions. They are sanitising the gadgets and also hands of customers while entering into show room. They are customer friendly and doing good service.

Samsung mobile phones are waste phones. There are worst mobiles than redmi mobiles.

Nice service but waiting list is more ,but finally good service

Wrost of the wrost service centre..end ever ..no parking area.wrost staff

Toooo Much Waiting they take 50min above time for each customer that is rediculos Im not satisfied with this service center

Service process was nice,,and staff were also very polite.

Be strong and careful before hand overing your mobile or other product for any kind of Service or repair to them... because there is no such guarantee that your product will be safe or will get Serviced properly. Finally one statement for you ఆగండి repair కోసం ఇచ్చే ముందు ఆలోచించండి....💯💥

Very good....good customer care....very responsive and polite

They show you proper solution and responce is good

Servicing absolutely super but prices too high

I visited this place due to my phones software problem they fixed that in 15minutes. Good Service and Maintained the place very neat and Sanitized everywhere

Prefer Two wheeler, Four wheeler parking not avalible..

Very very worst service center lot of time spend hear minimum 3 hours they are taking

Very good service centre....:-RAVICELLPOINT..... Vijayawada..

Super fast service by Samsung

Its taking too late to service.Taking one hour to one and half hour, just to meet a service boy..

Here they follow token system . Service depends on the problem type and may take days to be done or may be quick

Lack of spares availability. No proper time to attend the customer. Service quality is low.. if we give the mobile for one issue we will get back another issue after service.

Very good service by staff poliye answers my phone problem is simple ie not charging .they advised to change wire and i purchsed from that centte.Very Good device centte in ap .when i went to cervice centre of srikakulam staff not couteous prowd and didnt tell the cost for repair.the service centre staff to trained how to be well with public.

The service center was good but it is lot of time to give service they have been trying to solve many issues but they make us to wait for more time to respond on a problem they have to increase the staff and should deliver timely service to customersThe prices are also high end companies like Samsung should provide atleast best customer service in order making the resolution of product in less timeWork was good but in order to avail that work I have waited for half day and my whole wasted in waitingHope if services makes in good time it saves lots of time too

Good work ,in time deliveryBut too cost.

Worst responce about new installationWorst executivesNot responsible

The best part of this service centre is its reception. Customers will be provided with the details they want. Out of seven counters you will be called upon your turn. Delivery will be at 8th counter. Best place to get your samsung gadgets repaired..

Great service good communication with the customers

Its nice to see covid rules still being followed thanks to management and the staff.Tough I didnt take their service still their response and following actions were nice.

Service is good. Its better to maintain the parking facility to the customers

Good service but very late

Worst service, Two hundred and fifty expensive (signal IC) complaint ?Buy The motherboard is going to change. Mother board cost 1200. (New phone price 1900. Samsung guru music 2). See the difference. If he is a real mechanic, he will change IC ,. But. ......

Customer support team doesnt have complete knowledge on products and its warranty related details. Customer has to prove them on the warranty details by calling some other support center. Too bad part the executives there.Very bad experience we had in this service centre.

Highly skilled and responsive service

Excellent & On-time service... Thank you SAMSUNG

Samsung mobile authorised service center,all parts available,good service,excellent.located in miryala towers,opp sri venkatasai urology,kodandaramireddy street,governerpet,vijayawada

Its gud and provides a very good response towards our complaint

Heavy delay but good work

Genuine samsung mobile service center

Amazing speedy service 💞

P Gopal Krishna

Good care but the cost is too... High but the care and sanitation is best iam satisfied with the work

Only good thing is that they are very well organised with token system. Below are problems I faced in service:1. They always take more time for a repair than what they say. They told it will take 20 mins for software reset and it took 40 to complete.2. They replaced motherboard but they didnt put the back panel correctly.3. It took 20+ minutes to keep screen guard on phone and there is a bubble that reminds me that it is not done correctly and I didnt not check it properly.4. I tried 20 minutes to reach to their phone number. No one picked up phone even if it is ringing for 20 mins.5. Always I had to follow up to get the status.6. Lift in that building doesnt work to 1st floor. It seems they dont care for people who has difficulty in taking steps.Inspite of above problems, I gave two because they are organised and people I spoke to are polite.

Simply suprb... Awsome

Zero customer satisfaction

The service given is good but can be improved like if battery performance is problem they are trying to replace it instead of finding what went wrong and many more like this. Hope they would consider this for improvement.Apart this the service to the phone was clean and excellent.

If paid service u can give 4 ⭐otherwise 1 ⭐ is more than enough. My uncle bought SAMSUNG M10 few days back its not working he went to service centre they checked it n told software and board complaint so they asked uncle to submit all accessories along with phone.SIM ejection pin missed in that box. They not excused for that asked him to buy new one and give them..He roamed some shops and finally got it and submitted to them... How dramatic and worst thing it was 🥶

Too much crowded, security guard and token issuing person are not able to manage. Most of the cases can be solved by answering queries or providing spare parts by some one or two dedicated counters. Even for small information you need to wait for hours together. No Team Lead or Manager appeared on the floor.

Good service quick response

I recently changed samsung a50 combo dislay combo was good but backdoor damaged during combo change

Nice reception. Helpful staff

Worst service staff behavior very worst

Service was good.Over crowded. They take all the precautions necessary for covid. They have temperature check in the entrance. There maintaining distance between chairs too. Because of cowd you will have to wait. Other than that everything is great.

Very nice service

Samsung have a good and fast service in this location

Good service support with punctuality

They care for customer satisfaction and work on time and delivery the product on time

Best service center ever I see the way they receiving the customers is very good and as it is a company service the process is good and this service center is following covid 19 rules and regulations

The service was so nice they received very politely and service was very fast nice onee go for it u will love it....

Seems organised with multiple counters with quick resolution. Bit costlier though..

Worst service center.... Better to find a alternative service center.... Theyll try to charge you for unnecessary items....

They dont pay attention to customers. Very expensive.

Very good servicing.. curteous..prompt

Worrest service and communication from staff of center. I think they have with unauthorized technical team or not worthy. If u visit the center with one problem and you may get 3 or 4 other complaints as a bonus

I dont know whether the price is fixed by this branch or all over, but its tooo costly.

Initially Nobody lifted call Failed to locate service center When called to find location they deliberately misguided me Better avoid Samsung mobiles

Worst service using bad cheap quality products recommended not to go

The staff is doing their own work .... without responding for the client workAfter time completes ...they off the ac and fan

Good maintenance , hygiene, sanitation measures, adequate staff , speedy process, prompt communication from technical team..

Its an authorized service centre with the professionals.

Lord Krishna 💚

They are not repairing properly now. If we give for one repaire they are creating new problem with that. Talking very harsh manner. Very bad service

Good service.

Fast service

Ok

Taken necessary precautions during this COVID-19 .Liked their service during my recent visit

Management system is not working properly , ... and service executives not doing proper and perfect job ...

Good service centre but I recommend you to book online slot of this service centre so no need of waiting if you go there and book slot it will easily take 1 hour to meet the service person to give your gadgets

From last few years Samsung products are very badNo quality in electronic products.

Really the way of receiving and the way of problem fixed was really fast and good..

Parking is available and you can get your Samsung mobile repaired

Worst service .Dont buy samsung mobiles. My money wasted.

Its a very useless and bitter experience with Service Center (both Call Center & Service Engineer) as theyre not responding properly and theyre demanding unreasonably Prices for small small technical issues and minor problems of T.V.s. They overall attitude is unfair and they just want to loot money from customers, with those prices we purchase a new television instead of going for small and minor repairs

The centre is relatively crowded. No entry without mask. Staff was courteous and professional.

Very Good Service and person from Counter 5 is very Responsive Understands the Actual Problem Very Quickly...👍👍👍👌👌

Very busy place better to avoid try other service center. Queue was soo long and takes long time to get inside

Good service but the waiting queue takes more than two hours even if you come earlier.

Better you guys remove the phone number as no one is picking the calls. Then whats the use of service center. Worst response.

Having 9 counters, for speedy service.But actual picture is deadly slow service.... if we go there for even just info for repair.... full day will waste of time by waiting....