Before their service is flawless. now due to heavy rush and more customers they are rejecting full mobile repairs.

No proper organizing, no proper service.For most of the issues without even checking they will simply say they will reset the firmware and you will loose all the data and no other option/solution.First at least they should check before they deliver a dialogue out. Service shouldnt be made on assumptions.

Good technicians and better supporting staff.. be call and confirm before visiting for spares availability.

Up to now I have mobile phone 2 time again same problem was repeated with in onee day worst staff not responding properly not at all responsibility for the Coustemer serives mobile was just 6 months old I had taken even the not gave the good services worst staff

Worst experience... they rejected the mobile to repair...

Waste managementWaste of my time not responsibility for customer negligence I will complete higher authority dont go

Quick response but service had delay.

I got solution but my was not solved. They dont have charger cables and specific mobile parts. Here it is a Authorised service store. They give help desk service only.

Nice experience. They reacted properly and resolved issue very fast

No spares available for any model worst company

Yesterday i went to mi service centre to padamatha Vijayawada branch .. before i am going there i called them asking about mi note 5 pro battery cost there told 1353 but i went to office i ask what is the battery cost there told 1593...then i called another Mi service centre near governer pet Vijayawada service center there told 1353... then i went there told 1353 ...and i purchased new bettary...what is the difference ? I have a bill also 1353..what is the difference in show room even i i have called another branch like machilipatnam ,Gudivada same prize 1353..

Having awareness on carona and having social responsibilities and nyc service

Very good experience. More than 2 customers not allowed inside and Covid safety measures taken.

Let the customer be informed about changed price of any part before he reaches your facility

Lot of people suffering with mi service and products ... Long q .. lots of people not only for new repair .. some one came for not resolved problems they already serviced...🙂

Never buying the MI mobiles very very worest mobiles and worest serviceing. I hate it the serviceing. There not respond in service center for customers, and evry time saying we have no spares and late responding..

Worst response, they dont have proper spares , simply theres service waste ,small shops they are having all those spares but these authorized service center doesnt have

We bought titan watch.... Service good

The service was veryy veryy veryyy slow.....

Worst experience..........I cant expect this type of customers receive,receptist very bad

Good fast response

Theonly solution they know is replacing the whole part, I mean if an IC got problem they will go for mainboard replacement.They asked me 7000 for fixing backlight problem which i have dine it for less than 1000 at local shop.

Good service from the front desk with clear information about issue in mobile

Worst service center... people working there dont even know minimum servicing .. always suggests customer to replace the parts which benefits them ... Other than that they dont even try to repair if you are not ready to replace the part

MI official Service Centre,This below snapshots taken on feb,price may vary little + taxes, this will be helpful regarding price on spares

Very rude behavior by staff with the customers, opening phone panel for non essential repairs also, charging unnecessary bill for unnecessary items

Worse . Prefer another mi service center even if it is nearer to you. Even a very small chance is enough for them to escape work.

Worst service and bad receiving of customers.

Good 👍

Responded well,when I visited there was a network problem with in the service center and they have guided me to the near by service center

My mobile redmi note 8 pro problem solved, they solve it by changing motherboard. But now the camera quality looks very poor, and alexa is not working call on soeakers is not working i think they changed the parts of Mobile and placed fake parts worst experience ever get be careful while giving mobile and receiving and after receiving do the kernel test you will know it better

Worst service center... people working there dont even know minimum servicing .. always suggests customer to replace the parts which benefits them ... Other than that they dont even try to repair if you are not ready to replace the part

I have repaired my Redmi 4A Mobile the problem was solved but my sound buzzer was damaged by them which was perfect when given to repair for which they are responsible

Enapalli.ravi

Very good quick service

Good response from front office executive. Resolved the GBoard non-functioning issue immediately without any charges. Good ambience. Good seating arrangement. Drinking water available.

Quick service and experienced team.

OK good

Hospitality okNeed to improve regarding service

Super responsible team in the service center

Mi service centre is placed above the SBI ATM patamataThat is very niceOfficers are receiving consumer very niceEvery problem about mi mobile is solved here

Such a great and good experience here i like the staff they solved my problem within 1 hour..they care about their customers.one of the best Xiaomi ( MI )service center in Vijayawada...simply like the service..

Responsible staff

Good communication with customers and services

Pleasent. Experience

The service was pathetic, staff is very irresponsible

Good service available there.

Good

Worst management, no ethics on how to address the customers,

Patience and promptness by staff in dealing with customers I observed

This is Helpful service center my brother mobile

Ok

Good

Nice

Loved the unit Managers dedication for the customers satisfaction you can find the staff well mannered with great patience

Quick and easy had trouble with my charger and gets replaced in 5 minutes

To Mach rats

No time sense...long queues...

Good fast service

Service center has token system, timings 10AM to 5PM, good service

Mi authorized service center

Service is not bad

Fastest Service.Any problem under warranty can be solved in one hour.Even Touch and Display Replacement also they will take just hours.Excellent service

No proper customer service...Can be improved a lot based on my 2 mins talk with the reception team..Let me try if it would be better the next time

Not solved any problem is not facing any problem both hands up

The service quite faster and the recieving of the customers my the employees employed in the service centre is too good. If we have a major problem we are intimated about the time we get the product back after being repaired. The service centre had good range of crowd since the phone usage had become higher especially MI (Middle class I-Phone abbrevated by its users) in the present trends.

Service very very good

Some tyms they are not able yo repair yhe mobile...then go to NTR complex where u can get it done...

Service speed and help with us

Service is not at expected levelshould be better

The service is fast. But it remains busy all the time

Not satisfied

Disappointed with the route while using in Google Maps.

Best place to service your mi mobile

Good and well service but alittle more cost of you want a company service it cost same as local mobile service

Waste

Very small and with full of crowd. No drinking water and security. Token machine not working properly. way of Customer service is good.

Good service center

Nice service rhey took only 2 hours to solve issues of redmi phones. And but they are not keeping the parts avaliable for repair

Atm

They taking half anhour more than they saidMore service charges

Mi staff are Very polite staff and quick service. Transparent billing. Lenovo/Motorola service centre in Vij is the worst. Just because of previous experience with Lenovo service centre, I bought Mi device.

Ok

Good response and fast service. Impressive stuff. Its heavily loaded, better to give more points in order to reduce inconvenience

Regularly crowded place in the morningsNice customers support AND good quality of Tecnical service its bascing upon my personal experienceIf stock is available they were complete service with in hours...Empoyess always gave intimation about the process of repair.

Idiotic customer care executives ..Few days back went to customer care when my wife Mi mobile stopped working as the calls were not going suddenly.... They executive said that my Mi4i doesnt support 4gLte ... I wondered how suddenly it doesnt support? Since many days calls were going out through Jio ... They just bluff and send the customers outside.... Never buy Mi products most pathetic service center ever....

Customer Receiving is not good but service is better

Service is provided in timeParking for four wheeler is probable in light traffic condition only1st floor.....so elderly people, it might be trouble

The people in service centre are humble and polite in nature. The service they provide is good.

Service has been really impressive and expeditious.Service agents have been cordial in their approach , especially I had great experience with Mr.K Ramana who was truly customer-sensitive and exceptional in rendering the service . Very thankful .

Products are ok but service centre need more space and attenders to solve customer support....Now its like a hell go out there.... Normally take 2 to 3 hours of waiting.

Low service cost and also spear parts

Doesnt matter what the problem is!they ask u to backup your phone and then wipe all the data in it.Changing the motherboard is the only solution to any small problem u have.Gave my phone for repair and instead of getting the problem solved I got my phones back panel bent.finger print option went missing and some dents on the panel.Worst service

The service is fast but the place is always busy and youll have to wait patiently until your turn

Those who go for service booking need so its better to approach in early that is around 10.30 a.m and the center close around 7.00 p.m

Worst service centre Ive ever seen. They dont even know how to behave with customers and they dont know the problems exactly in the mobile. Theyll just see the mobile once n say there is no warranty. Very very poor n worst customer service. They keep the customers waiting for long hours. No one had minimum knowledge about mobiles in mi care

It takes a long queue till u reach the staff for u to attend u must have patience ..its located on the main road only just opp to sonovision patamata,but as the building a bit back from road face we have to observe carefully....the staff are ok not so customer friendly...

They told come before 4.30pm it will dificult to some people any problem in you side you may clear it but couster convenience is more important i was not satisfyed with your side not @ all.

Worest service

I try to give every time best ... Some times not possible ...We are love all customers ....