Exland job from your company staff Mr.G.Sivakumar myself fully happy andThanks to your companyM.Aravknda babuVellore

Service wise good. Their was no issue with Service quality, its good. But their was lot of customers waiting at front door. Their was no token system. Its too crowded. In sufficient waiting lobby. Social distancing not maintained well. No rest room. Navigation- from green circle pick share-auto / Local bus via kadpati and drop down near vishu cinemas. From vishu cinemas walk 50 meters. Located in first floor.

Worst service in this service center they are blaming un educated customersService center manager also words behavior. They are spoiling Samsung brand goodwill.

My mobile A217 Good service Im very satisfied in this vellore service center. 😀thank u

Good service .im very much satisfied. They ready my mobile within 1hours .

First i dont like the service of the staff... but after some complaints they cleared my problem, the advisor Ismaiyal - i like his approach and response, he guided me the correct due date but the person who i spoke first im not satisfied and i dont wanna mention that person , anyway serivice is good but please respond to customer if called...Mr.Ismaiyal (good response👍👍)

Super service Good responce I serviced a50 mobileGiven morning within 1 hour finished service quality also good thanks for samsung

Critical: Professionalism, ResponsivenessStaffs working inside Samsung not interested in listening the queries of customer. They joyfully spending the time and doesnt bother about the customers pain & mobile problem.customers shout at them means then they are showing their anger in mobile purposefully spoiling the board and telling that our mobile is water logged.irritating, Rude, & Dhada behaviour and worst hospitality, dont know how this roudys got Authorized service center,up-to me unauthorized service centers are good compare to them.i dont know when good time is going to come to get rid of this service center.If this continuous people will skip, reject samsung definetly go for other brands.my suggestion is Service center should be Closed and should be handover to capable and well experienced persons.

100% fake commitments and irresponsible staff with dishonest... Vellore public peoples be aware and stop developing this kind of business attitude persons

Well furnished office. Good Customer support & Prompt service. It could be much better if they added a separate cabin for trial piece to purchase a brand new head sets or mobile accessories. But service point of view & Customer response very much satisfied..

Worst ever experience. No customer response. Poor quality service. If theres a 0 rating star possible, Id give that too. Went for a change of display and now asked for an extension of warranty. If they want to loot, better take off ATMs not the customer money. Hopeless service center. Better Samsung take this off from their website.

Very worst service, I kindly request you to improve the responsibility and time management of the people working there. They take a lot of time to even identify and resolve a simple problem in my gadget.

Worest Service in Vellore Authority because that Service manager is not Handling Professional that Person is Local Thatha Range behaver....I will purchase my j2 core mobile in last year i applicable for one year liquid damage and total damage insurance but that Service manager is not Accept my insurance Authority so I am totally disappointed i will loss of my mobile and insurance amount also....

I given my mobile headset not working and they serviced my mobile within one hour and now mobile working fine.Speed and quality service... very good.. keep it up...

Good service I service a50 mobile before lockdownNow I some doubt in the phone I have that engineer(karthick) number and I asked doubt he clear that doubt In lock down period also he took my phone call give valuable response I am so much satisfied tq for samsung

Been there 3 times for the same complaint and the problem is still persistant.. and each time the wait to even get heard is more than an hour.

Quick and perfect service. And hospitality was good.

A Good learning service & knowledge as customer satisfaction service well experience in India samsung services centres 👌👌👌

Good customer service man mr.ranjithkumar👌

Good response by engineer and cco Good token system and service also very good and atmosphere also very nice

Very very poor. one of the agent not even wearing mask and he just talking to everyone Mr.karthick agent and I went for one reason these people are suggesting me .he doesnt investigate simply hes answers was itll take 3 hours just replying to everyone very poor and one of the agent enjoying in wthatsapp.im on the seat he just chating someone .These kind of people not deserving this job.please kick out them.lot of people will get job.

Very good service, within 1 hour I got mobile repaired.Engineer name ranjith done very good and speedy service.. mobile working very fine now..

I given mobile for service and I got mobile back within 1 hour and very good service and speedy.. staffs are very kind and friendly..Keep it up...

Never expect free or warranty claim service and wait time is very long. Agents says something and make us to pay some amount even if you have warranty.

I given mobile for not charging issue.. within 1 hour i got my mobile back.. very good service done by eng ranjith..Staffs are polite and good service

I given 2 mobiles for service the eng name ranjith and vignesh did excellent job within 1 hour.And floor incharge done her name savitha good job and doing well keep it up...

Speedy and quick service. Having 5 counters to address customer issues and complaints. Selling original chargers and headsets. Can extend mobile warranty also.

Worst experience.. no proper response and respect to customer.. waste center.. please go for some other center.

Super and quick service and lokesh is excellent job thanks for samsung

Good service. syed and lokesh they both done good job.👏

Given mobile display fault, within one hour they fixed display and serviced good.Speed service and staff are very good, friendly manner.

Good service,engineer ranjith and cco lokesh done excellent job.

Very good service and speed service... eng resolve mobile issue and they listen our problem and resolve it... good keep it up...

All are done excellent jobs.good keptup

Good service, they all done excellent job.thank for samsung dwaraka system and service. 👍

Very good service and speed service.Engineer ranjith done best job and spk politely and kind

I given my mobile was display broken, they return back my mobile within 1 hour,and now mobile working fine..Staffs are very good response and kind

Without attending call is closed. Based on 1st visit observation they simply closed 2nd call without not even discussion. After lot of followup he came and purposefully spoiled the board to prove he is write.

My samsung mobile have problem within 6 month, given to service center, they checked mobile and resolve the problem Within 1 and half hour.Now mobile working fine, speed and fine service...

I have to say the staffs in this service center are really useless. I went for an issue in Samsung Smart watch Active2, funny part is the staffs here think that we dont know anything. The person who attended the problem said that this is as expected and its the latest watch(actiev3 is the latest watch not active2), and he gave me some irrelevant reasons like Pairing issue and ESIM Issue. I clearly explained him what is the concept of ESIM, then he kept his mouth Shut and took me to his manager. That manager was even more worse with his justifications, all I can say is this center is a bunch of people who dont have the skill to trouble shoot what the issue is, dont go here. I spent 2 hours explaining things to these guys, all was utter waste.

I did my mobile service here. IT was good. My mobile was hanging and value is no sound.my mobile is samsung A20. The employer here is so customer friendly.I would personally give him rating of 5 starsOut of 5 .one of the best mobile service center. There staffs are very good and I specifically Mention Mr. JAYAPRAKASH sir.Thank you so much good features from mobile service center.

Good response all staffs,good service

Such irresponsible and poor staffing. No professionalism. Such irritating behaviour and attitude. Mrs. Sumathi who was so rude to the customer and not a great behaviour. Absolutely disappointed. And never gonna turn up here again.

I given my mobile for to replace display, within one hour I got my mobile back with good serviceStaffs are very good and speedy.

Need to improve their Services. Poor payment mode

Good service and nice customer care.If they check all aspects first before handing over the device to customer it would be much appreciated

Very very worst place for samsung mobile service, Tecnicians and staffs are not professional not able to understand the problem and to solve it,Really it is wonder dont know how they get this service center, customers are confused and panic they dont know what to do because of the rude behaviour of working staffs.Customers are contionusly posting their problem but samsung team is not at all bothered, if it contionus it is very worst future for samsung product in vellore, defneatly in future customers will reject samsung and go for other brands👎👎👎👎At least now samsung should take some Better action to

I never seen before worst service center like this................

I thought it takes more time to change my display on virudamput samsung service but they made me wrong they serviced my mobile with in 30 minutes thank you samsung

I gave my m515 mobile for service within a hour they made it ready the engineer ranjith done it

Good products and Fast Service. I have given my Samsung A70s for display change they take only 2 hours to chance the display.

I did my mobile service here. It was good.My mobile was hanging. I want to 3 other service centre but the problem was not rectified. My mobile is Samsung Galaxy A30s. The employer here is so customer friendly.I am going from 27-1-21. The one who handled my quisted and mobile Mr.Riosandy and I would personally give him rating of 5stars out of 5. Further I would add that this showroom followers every safety measures at this covid pandametic. One of the best mobile service center in vellore viruthambattu.........there STAFFS are good......and I specially mention Mr.Jayaprakash and vignesh anbalangan...thank u so much 👍👌👌👌👌👌 good features from mobile service center.

Very Bad service center,One problem solved then again other problems is created.

Best service..CCO good responses...iqbal Was too good

Very very good... I gave phone A50s warranty for battery buldge service done speedly and neatly..I gave 2 times who atten my phone..was very responsive person TQ for service

Good..Service.... and....Well.. Customer.service

Device received in a good condition and highly satisfied with the service. And highly appreciated for making things quicker.

Worst service center. Only making money from the people

Worst worst ever service i never seen like this service centre anywhere,not even response .Want to give 0 stars

Infrastructure is good. But Customer service is pathetic. After paid the final bill and taking back the mobile, found job is incompleted as back panel is peeled off. Given again and got rectified.

This service center is very worst. The response of the staff is very bad.my Samsung A51 mobile was having problem and they could not able to solve the issue.every time we visit their behavior is as if we have come for begging. Because of such service center we are afraid to go for Samsung products. If service is so bad, how we purchase so costly mobile. Once we purchase, we can not go to retail shop, we can not get response in service then where we will go.

Bad service at this service center especially store incharge behaviour very bad.

Very good service center I gave my mobile more service within 1hr I got my phone back by ready really a good staff behaviour

Good sevice keep it up

They are customer friendly..and provide good service..but they do little time delay..but they provide good service by following all safety measures in this Corona pandemic..

One of worst service center I ever seen simply handover the mobile without rectify the issue

Very worst service from the service centre...They not respond to the costumer..I never seen this kind of service... Please Change the employee from better customer satisfaction and service ....

Very good service... Keep it up...

Good serive

Mr.vignesh served excellent. Overall service was good.

Excellent Service I enjoyed I hope they maintain the same in the days to come.Congratulations to the team and Particularly Mr.Viknesh and Ms. Savitha.

Went there to check on my phones hanging issue they end up saying my charging board and motherboard all short circuited due to water logging and showed some generic water logged phone board which would cost about 10k and I bought phone for about 14k. phone was in warranty and the only reason I went there. It only required a factory reset to fix my phone. Samsung should be ashamed of having service representatives as these ppl who dont even have the basic knowledge about a smartphone. These ppl only want to repel warranty customers at any cost without even analyzing the problem. And not to mention the response was rude when I tried to tell them what I thought could fix the phone. Worst experience. Ppl in vellore and gudiyattam better get there phones fixed in local mobile service shops than going to these scammers.

Good and speed service , best service for Samsung, first time service and best service , thanks for ranjithkumar

Excellent service I gave my mobile for service within 1hr I got my phone back and office staff are very friendly and kind to resolve our problem

Recently i gave my mobile to this service centre.really its pathetic situation for me .as a customers we give our mobiles to them and we have to beg for taking back .even a begger will response gud aftr putting sme money but those staffs and managers no response aftr paying of complete bill also.worst ever service experience .i dnt knw how a gud brand like samsung are giving service centre for this poor service centre .dont think customers as fools🤬🤬🤬.even a roadside shop will be gud as these guys provide such poor response.

Worst service and costumer response....very poor ....

Very very worst experience 🤬🤬Even mi showroom is better...I wont give to 2 star for too😡😡dont go here .... If u have any Problem in your mobile...pls go to road side shop... billing, appointment are very worst to treating people

Very very wrost service center not proper communication only get money not help to the people.

Good service 👍

Very much satisfied

Very much satisfied

Thanks for the all staff in service centre..good job to all

Very worst they are not listening our problem.I sent my number

Good service 👍

Worst service centre. They are bargaining for the mobile and not doing proper service. No genuineity. Please do not go.

As they are handling service for mobile devices, AC, TV etc. But the infrastructure according to that is not enough.The staffs were very slow .They are not at all interested in work it seems like that out of their behaviour.And they keep a hell of waiting time 😡😤Eg. I gave a mobile @ 10am after checking to proceess atlast till job sheet it was 12:30pm .Samsung should correct it because they loose heavy customers from these kind of action.

Excellent service ,im fully satisfied.

Good service.keep it up.

Good service 👍 keep it up

Satisfaction to d fullest

Customer service could be better. Staff looked really confused of their roles. Good example of a great infrastructure but poor customer service..

Very very worst service

Totally waste of my time, useless, pls close this stupid branch. Stupid unresponsive employee, and staff are very rude to customers

Customer service is better as u think

Its worst response and service. Try to another service center.

The place is okay. Following social distancing and covid prevention rules which is good. But average service time per customer is 30 - 45 mins which is bit hard.

Went to service my samsung mobile for battery issue, without our knowledge they formatted my mobile, and they responded very carelessly. Worst experience and highly unsatisfied.

One of the worst service center...They didnt claim the warranty instead of that they saying that the mobile has water notch problem...I cross checked with other customers they also have been cheated liked that only..with same water notch problem..so that they cant claim the warranty..How will the all customers get the same problem on that day...?Fraud service center...

Very worst customer service they wont convey proper info to customer and ask to wait more than 2 hours post that they will call us and ask us to wait another 1 hour for mobile test... Even the staff wont convey exact situation about the mobile... I went around 11am and came out 5pm only for testing... And if you order some spare for the mobile they will ask us to give mobile for testing... Samsung please change the dealers... Frustated Samsung cusomter

Some sought of issues can be rectified, andOnly mad thing is they are making customers toWait for long time