There were 4 windows for work. However none were appearing to be interested in attending customer in a professional manner. There were literally no customer, still it took me 30 minutes to get my request attended where the actual work was not even for 10 minutes.. I went to change from postpaid to prepaid but felt better to get it ported to other service provider considering their pathetic work style. No surprise how such big name will perish when they loose their customer focus because now customers have options to choose and rechoose.

The help desk doesnt have proper information. First when i had to recharge the recharge guy went for lunch so i had to go across street to do recharge. Then after recharge the guy who showed re issues card went to lunch. So have to wait for 25 minutes. They really dont have any system. Very bad experience.

Good experience during prepaid to postpaid port. Faced no problem

Not, trying to solve my complain. Irresponsible attitude towards customer.

Good experience .. Forgotten executive name, he was very helpfull. I ask for water . One more executive standing near to me bring two bottle ..

The guys have no idea what they are doing. They try resetting your network settings and if that doesnt work they just generate a complaint number.

Very poor serviceWaiting from since one hour non solution

The place is helpful but the staff is not professional

Your details are not patiently heard by the executive, he/ she is in a rush to close any complaint raised.

Good services and customer oriented staff

People dealing in terms of answering query on entertaining customers not good...looks like they are cursing from inside why customer came to them ...strange query and strange answer . Unable to dial number (outgoing calls)from last 2 months ...resolution given volte disabled since VI dont support volte...whats a point of claiming to be faster internet provider when u dont support latest technology and tell customers not to use one service type...

VI store management have to first of all trains their staff, how to talk with the customer. This store agent name is Mr. SHARUKH & Miss. SHIVANI they dont have a knowledge how to treats the customer. The reason behind the VI value becomes down due to of this foolish people.WORST EXPERIENCE.

They are quite supportive most of the times..

Fast and reliabl staff.

Good service! The service providers in the store were very helpful qnd polite as well!

Worst Vodafone Experience. They are least concerned about Customer.

Very very bad service By man power. But cashier gave to good service.

They Dont accept Card payment for RechargeWhy ?? Whole world is accepting online payments but these Pros have Problems

Nice staff n nice services

Very goodThe staff here is better than in KarelibaugSai

Very Very Bed Experience with Vi store thay have bad service..

Some of time service down, few staff.Overall 3 star given on Brand name only.

Worst experience ever ... Misguide their coustmor by saying that card is bloked and you have to pay 399rs to activate is again for 3 months... VI management should take note/action of it otherwise they loose their coustmor and they dont have manner how to talk with.... due to system constrain I have to given 1 star otherwise rating will go in mimus

Worst experience I got through the TARA madam, I complain about that I was getting errors sending the text sms but she was telling to complain on help line number, then why the hell VI has opened the store here of all the complain was solved through phones.

I really hated the services the Vodafone idea (vi) company has given to meTo pay bills we have to wait in lineIf urgent you have to become curruptedAnd give money to employee of the companyThe show their showroom high-class and there services are more than worstI personally recommend the viewers to stop visiting and using VI SIM CARD

Worst ever, no sitting space, really slow service!....see how much crowded it is...I can count 20 people are standing...even government does fast process than it.

The staff is Good and helping!

I have received the Worst service evr evr!!!!!

Worst employee they hire not proper knowledge people so ly they loosing their image and customers.

Worst ever service seen from any corporate. Till 7-7 Days phone gets inactivated due to their error and inspite of calling them 1000 Times no body cares.Actually Your Tag should be UNHAPPY TO HELP

Worst service ever.

Very bad services... No responce from long time.....

Very much lazy staff... In this carona time they take too much time (30min) with one customer....Quickly fast service advisable

Co-operative nature of staff

New system installed today so for simple work waited almost 45 mins..

Worst Service ever face before from this company. i used this vodafone service since 10 years. after charging the Recharge amount they are not going to charge after visiting two times to store at Nizaampura still not done

Pathetic service, service advisors are very rude and disrespectful,staff has no sense how to talk to a customer,very lathergic and unacceptable behaviour,worst service ever.I would rate negative stars for this store and the people working in the store are shameless and disrespectful.

Very poor and unsatisfied servicesonly big name of Vodafone shame

VI store in Nizampura. Visit for any issues related to your connection

Taking too much time to clear individual customer, more rush to individual desk than also only 3 executive working.Worst experience from VI ! Store (it impact the branding of newly joint ventures)

Good.

Cheaters they take illegal charges, BEWARE:all money taken by them in cash is illegal, they charged me rs399 as security deposit at the time of postpaid connection and after i migrated to prepaid they told to pay 847via cash only later on i found they did recharge of Rs 647 only. After that I found that the security deposit which they charged 399 was only deposited 199. They Real cheaters, Ask for payment recipt for all cash payment and if they wont then log a complaint in vodafone customer care.

Pathetic service by Vodafone. I am using vodafone since last 10 years yet they do not have any sort of customer respect, neither they care to retain their customers.

Worst service in my life by service network provider.

Nice experience

Worst service ever.. Took money for first recharge and never received recharge even after 4days and counting...

Quick service and courteous staff !!

Very bad service.... Pathetic store guysI recommend do not use any vodafone services....

I would like to give 0 star... Third class services..

I would like to give 0 star. Worst experience. I have given my bsnl no. for potability. But nothing happened after one working week. After calling to Vodafone customer care they have informed that, we dont have any portability request. My porting code has been expired. Poor service by Vodafone even customer care are not responding properly. I have visited 2nd time also but found sane result. Theyre fooling their customer. Please dont go there use another network. They dont value their customer.

Worst service taking to much time for one client

Very poor service, customer service advisors working in the store are very rude and disrespectful, complaints registered since 15 days are not resolved, takes more than a month and still the issue is not resolved.i would like to give zero recommendations for this place.

Hope the team is more focused on supporting customers...security guard is very customer centric. Thanks

Mr.dipak he is a such an idiot and illitatre person and he dont know how to communicate also.wen i called the customer care and as per the information i visited the store..that person cannot solve my issue also he is telling that for changing id he need both of person infront of him..for my net work issue he is telling that he cant do anything i have to go to bangalore..then y this people are advertising ...happy to help anywhere in india..fu.....k of

Very very bad experience went for network issue and customer care people ask to get the new and the vodafone store guy Mr.Deepak not even able to understand the customer and he just trying to change my APN configuration for the network issue..poor service and bad experience.Going to this store and this guy asking to change the SIM to other operator .and am not able to identify whether vodafoneidea what to leave the customers from vodafone

Store manager and some of staffs behavior is too rude and igoistic. OMG... Store manager is acting like Vodafone owner. no business ethics.There is a information mismatch between store and customer care.Store has made their own home rule to do FRC recharge of Rs.149 compulsory to activate your new PREPAID SIM. No any other FRC recharge is allowed below rs.149 at store.After long waiting in store you will get answer that you have to do min 149 rs FRC recharge to activate you new PREPAID sim although your sim is eligible for min rechrrge of rs.76 or so.When I connected to 198 complain care, they are not ready to talk with them. They are telling that our store is polite project store so we will not do small value FRC recharge. And In store, you will not find such infirmation. Even first time i came to know that Vodafone has such type of store catagory...I am sure that not any single customer will have such information.Store is running loot and collecting 149 rs compulsorily in the name of FRC recharge. Due to lack of information, propels are also paying them.No value of customer............I am sure that Vodafone would continue to loose their many of customers due to this type activity.

No one cares to attend. Takes too much time

Not very much satisfied with the service.I went there twice to port my sim from post paid to pre paid, initially the give me a date to come, then they ask to come after bill is generated and finally when I go there after bill generation they said this service is temporarily stop. You have to come again.Do not provide me correct information.

Poor staff and not helping for quick members and waiting is very busy place so u can wait all time 10 to 15 minutes and next to u

Poor service....these guys belongs to 18th century.

Very crowded store as there are lot of customers visiting this store. Staff is overwhelmed with the number of queries they get in a day.

Fast working staf

It was great experience. Employees were very helpful.

Supportive Staff

Bad experience just in a day problem start

Staff is very very helpful and supportive. Never make you wait long and they guide you properly.

Mr.dipak is pathetic and very irresponsible person. Very bad experience.

Nice staff service.

Very good service.When i enter to vodafone store,my aim was to change my 3g sim to 4g sim .i just ask for this to a vadofone man desk then he quickly response and change my sim card.NOTEUpgrade to 4g sim is FREE OF COST

Very useful staff

Good place for solving any vodafone quary .Nice ambiance .Token method .

I have a card of the vodafone. and here service was very was nice

Bureaucracy at its best. All counters were empty, but to attend to my request I was asked to wait in a que and obtain a token, classic example of silly monitoring system.

Excellent customer services

What the worst customer care. Didnt expected this from vodafone. Taking a week to transfer a card from postpaid to prepaid.

Short temp. minded people( 2 times i saw employees fighting with customers), egoist, only interested in providing postpaid connection 4 their commission.

Facing worst issues and worst services from VI the fastest service ...lol

Vodafone sucks... hurd of customers...3 care officials taking more than 15 minute to solve the issues. One person still doesnt come back from lunch till 4 p.m. Even BSNL has a more customers friendly environment than Vodafone. Need improvements buddy...

Very nice service

Nice and quick service

Got new nano card

Service not up to the mark

Nice experience.. helpful staff..😊👍

Pathetic and uneducated employees no manners on how to talk with customers. Vodafone should really hire some educated employees.

There are very few employees due to which it takes too much time to resolve complain and there no place for customers to sit.

Very bed staff slowly work

People sitting on chair are very polite n cooperative n listening to customerThey admit their short comings

Very poor service.

Pathetic

Good service

Poor service , no customer value here

Once visited this store. Overall customer friendly atmosphere.

Worst service ever

Third class service

Not satisfied

Worst service

Awesome

Poor cusmer care and services...he did not care of customer....thanks

Nice

Poor response from executive