Worst service ever whenever there is electricity issue they never pick up call then how management works if they dont perform there duty proper and never available for issues even after negative reviews post by citizen why dont government take this complain seriously are the management waiting for petition against them in court for ignoring and not performing there duty properly but avoiding Phone calls by keeping line busy .

Extremely poor management, the people never pick up the phone, constant power cut outs. People have bad communication skills they usually just cut the call mid way through the conversation. I hope this review does something with the very poor management skills at GEB vasna

It is very bad service in this area mgvcl ant one not receiving call when light is fussed off

No buddy pick up phone there , worst ever. Just ringing .

Pathetic service... No one receives call for complain... Mgvcl-No one is free to meet you personally to register complaint.. At least pick up the calls....

Very worst substation vasna very badNever recieves callWorkee of geb are senseless and nt doingg der dutyWhat kind of rubbish people are der in this substation what kind o fpathetic system veey bad no one ever received call veey bad.

Always thay are busy never picked the calls when power cut..

Very poor and disappointment service, powercut is there in every week . Worst service ever felt . Not answering the calls also.

Very pathetic staff and service, they dont pick phone when electricity cut off, they dont even bother that consumer are suffering from service. They dont bother for your complain.

3rd class and D Grade service ,Whenever there is some issue with power cut or blackout in night the management is fail to provide service every-time,They are only good at due bill collection in payment due issue they will knock your day 3 times in a week but don’t care about service, power cut & blackout issue.

Worst staff ever i have seen , no response even when meet personaly they let u wait long

The worst service that I ever saw.Never pick up the call nor provide any service. Worst service.😡😡

Lights went off quite regularly.

Very worst service and not pick the customer calls . Please changed the all staff or suspend

Very bed contact service 😡

Not good service Power cut even though there is no rain Not picking call at vasna division office

Please receive the call for complaints.

Very Poor Management.. Really want responsible entity

Worst service as well as unprofessional approach of staff.

Since last 3 to 4 month electricity is getting stripped at times 3 to 4 times a day. That too after ablast. Yesterday also during day twice went off , at night also supply was disconnected after a blast around 12 am n returned only after 2.30 am. Again today now since last 1 & half hour supply is not available after a blast.So many times blast had taken place, but still its not being resolved. We are 21st century n to reach 75 years of independence,, n Gujarat had an image that though charge more but provide unturrepted power supply. But, now no more such an image

Verry poor serviceLight gone every weekNobody call pickVerry bad service

Never ever pick up call,without inform electricity power cut every time

Always showing line busy...didnt reply at allLots off time light problem and it takes more time repair

Extremely poor management.. people keep the phone aside and go to sleep...the power cuts happens anytime..they should learn to do regular maintenance of the power supply wires and cables..Stop misusing your monopoly MGVCL folks.I wouldnt have given even this one star to you.

Horrible management.. every day power cut in Rajnagar near ward office 11, when children are on net education..phone no . 2339393 is always kept down so they can sleep nicely..what chief enginers is doing ?

.why they are not acting proactively. Fed up of frequent power cut.whydont they not finding permanant solution? Why so lethargic? Why why why

Power cut almost everyday. Frequent voltage fluctuations. Despite of complaints, there is no change. It is extremely difficult to get contact. No one picks up phone.

The helpline number is the most helpless thing they have provided. Its in sorry state all the time.

Tandalja Behind Sun Pharma Company area water Supply 10 to 11 am during this period electric cut for maintenance very bad situation, someone is covid 19 positive and home quarantine and water storage only on roof of building if power cut by electric department what is the situation, department has no time table in which area water supply

The most pathetically manages sub station. They dont pick up calls, neither do they release any notices accessible to the entire public. No updates on the site, nothing. Over 6 hours of electricity cut on a Sunday afternoon in Summer. Could give negative ratings if possible.

Horrible service. They never answer the phone when the electricity is cut off.

Mgvcl vasna division doing good work but only problem is that they will never pick your phone when light is cut off. Other than at all the service all the staff are helpful. Only problem is that they will never pick your phone when you need them.

Playing game with community with 5 minit gives light and half an hour off the lights evenThis people are not taken phone...

Very worst service provider as on an average we are having power cut on daily basis since last 2 to 3 monthsShould identify concrete reason and implement the solution on urgent basis...

Horrible service.Phone remains engaged for hours specially when there is power cut

Worst service ever. Nobody picks up the call when the current is gone.

The entire MGVCL staff is corrupted. Never pick calls, nor solve the problem. All they need is bribe. Uselsss peoples keep on asking for money or liquors. If you will gave them these two things then they only they will work fast. Also there may be not enough staff.

I think I am living in 80s because in any small rainfall power cut is so often. And this people dont pic up phone. I think we dont require this kind of indians in india. Phone is not working , people are so much not helpful. In summer due to ac power cut, in monsoon due to rain power cut. No matter what they just wanted to harrash us.

Every day light issue and This people are even not picking up phone calls

They never pick up the phone, whom to contact incase of emergency.

Very horrible service and inhuman people. They disconnected our electric supply without warning and didnot even restart it. When inquired, they rudely disconnected the call. Deserves not even 1 star.

This the worst department of india... All illiterate employees and seems all are recruited under reservation... Never pick up calls and if picked up by mistake then no manners to answer and not willing to provide any support.

I complain against Mr tadvi but instead of solving his responsibility they are telling me to do not ask any questions regarding complain. So if you raise your complain against them they will not try to slove but they will tell you dont do that that is not our responseabilty to ask any questions to them.Pathetic system of them.

Poor management. I am just shifted from navsari to baroda. I would say context to electricity, in navsari i used to see power cut once in 2 months and in baroda it happens every 10 days. Further, they even do not pick up our calls as well. Come on.

Worst management.. WORST

They are not receiving any call and thats now nearly 24 hours done after power cuting i feel like am leaving in rurer area need take strong action on tham. 😠😡

Meter is 3 phase n meter charge letter given 1 phase for rooftop. This mistake was done by an engineer :-) n staff are doing time pass (time kill) in office. Working speed 5 km/hr with applying break only.

Worst people. Not even pick up the call. Daily takes power to cut off at mid night to suffer from people.Need to go for RTI to know reason behind daily power to cutoff in midnight.

Very very bad service & Not to call resive managements hmmmm vahaaaa haaaa mgvcl vahaaa😠😠😠😠😠😠😠

Very bad services.Even not receiving phone.

Very poor serviceFrequently light gone.

Worst service given number is never working... even on normal days forget about power cut days

Service is not upto mark. Not picking the call. Inordinate delay in service. They people work like sarkari mahkama. Not much responsible.No help desk. Just compel the consumer to pay the bill on time. Not bothers of their duty. Should place an established customer care, 24*7 services and well established complaint management system. Top management should monitored all these lacking.

Useless service.feeling to tell them big big bad words but not able to. Kamchor only want salary for free. And when there is power cut the complain no is also switched off by the guy. Useless want to eat for free.

No.power since 1 and half hour and they people dont even respond just because phone lines are continue busy

They dont even pick up the phone. From many days light issues.

Very irresponsible never picks up the call 0/10

I am sick of MGVCL service in Tandalja area. Every Saturday and Sunday, morning 9 - 12 there is no Power. Its really shameful.

Worst servicesNever receive any callToo many power cut offs

Daily Powercuts . Before monsoon there were power cuts for 4-5 hours and when we called them they said its maintenance as the rainy season is coming. And now during monsoon 5 minutes after the rain starts there are power cuts . There are power cuts atleast 4 days a week that too for 3-4 hours .CHUTYA SERVICE

Third class service mgvcl diwalipura

Bakwas Service .. Nonsence People Faltu Persons are given Job at MGVCL

They must enter correct contact detail so that every one should contact to them easily

Phone receiver kept aside and engage maximum time

3rd class services. Electricity goes off 2- 3 times or more everyday in Ayesha Park-2. It is heated summer, or somebody might taking dinner or somebody got guests at home or have to reach higher floor on flats or water tank is empty or appliance got damaged. But they just dont care. Its time for privatization of MGVCL and throw away all non-sense and corrupted government staff to dustbin.

THIRD CLASS SERVICE..NO ONE IS PICKUP PHONE AND FROM MORNING 8 O CLOCK THERE IS NO ELECTRICITY IN OUR AREA .NO ONE IS THERE TO ANSWER ON PHONE21/06/2019

We never reach to them when we need

There is a biggest fault going on at vasna road because every now and then there are no lights available...low voltage problem is there..lifts r not working of flats...today 1st August from around 1.00am to 4.20am there were no lights...I have called up many times but the GEB VASNA ROAD PHONE WAS PUT ON SIDE..SO it constantly showing busy n get cut off immidietely.. so its clear that nobody wants to answer....we the common people are facing lot of problems but it seems nobody is bothered about it...i think the problem is lying since last 1year and still not get solved...I hope n wish my querry or problem may b reach to some higher authority n they look after it asap n get it solved...

No electricity for the past 9 hours. Came briefly for 15 mins and then gone again. The contact phone number listed doesn’t even work and it says out of service.

Mr tadvi is so rude on Call and so irresponsible staff and management actually.

The typical SARKARI system where no one care to respond u.. Ur Call is never answered by them.. Service is like they dont know what it is.. Tandalja feeder issue not being resolved since many years.

Never pick up the phone we try

Might have given zero. Such a irresponsible department of Gujarat. Low Voltage & Fluctuation issues are continuous. If these people dont know to short out issues lets close this office.

Not good servicePower cut even though there is no rainNot picking call at vasna division office

The worst office members i i have ever seen , this are the reasons we are ashamed of our country , cant you guys just help us when we call you. No one receives call

From 2 days light issue and these people r not picking up phone even. Why they r there. Takes money of common man for not solving problems.

Every day power cut happens and they do not take phones too

The worst devision I have come acrossVery rude staff dont know how to speakThe area facing lots of problems

Prompt in response even at 4 am!

3rd class service Most of time they dont recieve call or just disconnect the telephone line to ignore answering customersBad service last 26 hours light off but not resolve..

They must have to add contact number so that we can ask anything directly.

Very bad and poor service and also management

Phone is not connecting. Not sure if the no. changed, disconnected....

Very poor customer servive. It seems impossible to get this line working. Hate to dial this number

Always not able to call..They have busy lines always..Poor service..

They never pick up phones.

Worst service..

They never peak up phone.

Volte fluctuations since last 2 days and they dont have courtesy to even pick up their phone .

Government electricity place

Worst power service provider . They should pay consumers for not performing duty and pay to us when there is power cut . It is intolerable during power cut on weekend days . Don’t have courtesy to take our calls and inform power cut timings .

Didnt connect telephone .

Bad service... All the day electricity problem.. .and not taking phone also. .. ..

Not picking up phone.

Very poor customer service. Electricity goes ten times a day. The MGVCL Vasna phone number never works.

Very poor service phone number showing out of service

The worst customer serviceThey should make a call center 24/7 to help the customerI dont get understand for which they charge this much amount?

Its okk

What I sayBeep beep beep beep......

Very bad use less services