There are many good things about Redwood Credit Union. But Im dropping my review to 3 stars. I went to deposit cash into my account via the ATM and it kept telling me that it couldnt take my deposit and to check back later.It was before lobby hours and even if it had been open I wouldnt have gone in because I had my son with me (his in the higher risk category for Covid related complications).I seldom use the ATM here since mobile deposit and direct deposit became the norm, but this has never happened to me before with any other financial institution...

I absolutely love RCU and this branch especially! The tellers are really awesome and understanding. Ive travelled Europe and India and never had outrageous charges for getting local currency from an ATM. When I needed extra money travelling, it was no hassle to have my friend deposit some cash in my account. Cant recommend RCU enough!

Leslie Mendoza I have to say was absolutely amazing!!! She was able to refinance mine and my husbands car in such a smooth way!! I highly recommend RCU she was exceptional and met all of our needs and was able to adequately answer all of our questions. It’s wonderful being able to walk into RCU and get such professional customer service.

Adon Manzanares helped me out open my bank account and he was absolutely the best banker I have worked with before! 11/10!! I will definitely come back again thanks to his excellent service.

Been coming to this place for 6 years now and I still love it. The people here are always friendly and helpful. Never had a bad time here. I’ll keep coming here for as long as they’re open. I wouldn’t go anywhere else to do my banking.

All the people treat me as if i was there most important customer. They know me by my name without checking. They have raised the limits of my credit cards without me even asking. The only downside i can think of is no branch in Willits that i know of.

I have been a member for over ten years and I have nothing but good experiences with their employees. They all are extremely helpful and nothing but friendly and I am truly grateful for everyone working there. Thank you all!

I love this bank its there for the patron very helpful and doesnt cost you an arm and a leg to use .love it

They are always well staffed. The line moves quickly and the imployees are helpful and very nice.

Best bank in ukiah and they are open on Saturdays and the best part is no fees every month thank you!

I love RCU and RCU Autos because of GREAT customer service and the way they have treated me when I needed any of their services. I recommend as many people as I can to bank there.

Ive banked here years ago in santa rosa at an early age 30yrs later they still remembered me.