Loved it. Huge collections from major brands available, wide range of offers too were available round the year. Salespersons were very helpful while explaining offers. Ground floor dedicated to ladies and kids and upper floor for gents. Casual wear collection more impressive compared to formal wears. Parking space available underground. Will be better to have more than one person to shop with, so as to use the offers effectively.
To understand how Brand Factory operates, you have to understand the market that they operate for. There is a certain segment of people who want to have branded apparel and that need is growing day by day. Brand Factory caters to this market by selling clothes which are of the last season - after the brand’s end of the season sale is over.
Redeeming coupon is a very difficult process and dont waste your time. Not happy with the service either
Everything sucks about this place. Just an over hyped debacle. Very old and dull materials, with huge mark up price to the tune of 70-80% sold at 50-60% discount.The people flock there seeing the discount label, I do not deny the fact that you may find something good if you spend lot of time among the junk. But, you get better picks at same rates or even less by spending less time at other places.The serpentine queue at the tills makes life hell. Better to avoid. I will not go there again.
There is no profit as all expected.. i also went by a suggestion, but the pricing was really disappointed. Even trends have better price and offers.
Double storeyed store. Lot of dress materials. Limited selection when come to customer specifications
Number of staff is very less maybe due to covidYou are on your own mostly to figure out their offersNo chairs to sit when you get tired
Good place and good offer but I got even God offers at big bazaar
Not a single piece of XXXL clothing including Trouser, Tshirt, shirt, track suit, pants, jeans. Only usable clothing available for XXXL customers is kerchief:)
Nice collections with reasonable price. Offers are also very good. But its very sad to say that the customer service is very worse. The staffs are not at all bothered about whats happening inside the store. Please substitute with some smart ones.
Have got good collection; sales men were less in count. May be because of Covid conditions. Parking area is not that great.
It OK place to search. Its like finding a needle in a haystack. U need to be patient to get the right one. More importantly the cost goes down when u purchase more, hence it will be good place If u have big apparel requirements or pool in with ur friends while buying.
Multi Branded clothing and supporting accessories shop with a wide collection.Getting proper size and finding right product is little bit hectic because problems in racking system.Staff strength and their knowledge on products has to be improved.Dedicated parking space available.A lot of offers available from time to time everyday.Please confirm the quality of the product before billing especially stitching quality etc mainly in offer items.Must visit once.
Multi brand store. All kinds of clothings are available. Attractive offers are provided.
Poor service. Edit: not only were the staff totally disinterested, the emergency exit on the ground floor is locked with a padlock. How do you expect the place to be fire safe?
I appreciate that u guys have alot of offers but you guys lack mentioning it at the proper place that we (customers) can see and its hard to find staff there to ask about the details other wise its perfect 🙌🏻
Nice shop , but most of the sales persons never take an enquiry with us they are walking horizontal and vertical 😆 and their new coupon buy for 4000 and pay ₹1499 is a worst one because actually they must say the coupon value is ₹501 it can redeem in your bill. But they are saying only pay ₹1499 against ₹4000 purchase.The actual thing is if you buy a shirt (selected brands) for ₹4000 the shirt is in 50% off then you get it for ₹2000 already and you redeem your coupon in the bill you get additional ₹501 off so the price is ₹1499.Unfortunately we never get a good one if we buy accordingly to avail this offer.
Very good expiriyence then THE SAILS STAF UNNIMAYA IS VERY HELPFULL AND SHE IS VERY INTELIGENT PLZ DO HIGH POSISON FOR HER
This is a mall for branded clothes and shoes. Situated on MG road. Parking facilities are available. LP, ALLEN SOLLY, wrangler and many more common brands are not available. But it has some unhearded brands. It is recommended for men the collection is large. There is section for kids and women but not so much items.
Good one. Different offers are present at different times
A place i wouldsuggest you if you dont wanna do online shopping...ie like as a family shopping or something.
Really great costomer service....Raghi Suresh helps out in getting the best of the collection in the store... really happy
Wonderfull experience..... Staff was very helpful... Specially thanks for Catherine..
I feel ashamed and embarrassed by their misleading offers on August 15th.buy 2 get 3 freeAnd on payment they says that they charged for 5items and 60% will be reduced from total amountDamn you brand factory
Customer care executive Ms. Rakhi Suresh was very helpful.
Great atmosphere for shopping. Brilliant collection. Mind blowing offers. Great service. Thanks to Ms. Sajini for her assistance. Bought 5 branded shirts for 3200. Materials at their best quality.
Good experience, more collections in all brands for Men & Womwn. Also good customer service.
The store offers very amazing offers.Have to thank the exemplary service from Catherine. Kudos!!!
We had a good experience with staffs, special thanks to raghi suresh and rohith.
Nice collections and exciting offers also during this time opens till 8 pm
Most of the items are over priced and they are trying to fool the innocent people with exciting offers. I personally suggest people to visit others shops.
Good and helpful staff, lot of offers and discounts will be continuing shopping at BFactory again.
Very poor collections and felt like they dumped lots of old clothes and put offers on them. Not worth the money and time.
Was very nice shopping experience. The best in town. Especially I would like to express my thanks to one Mr. Arjun.
Highly impressed by Rohits customer service. Thanks Rohit.
No XXXL size available for any type of clothes. Be it jeans, t shirt, shirt, trousers or anything.Bad collection.
Great collections, if you have a time u can grab lot of good stuffs.Got wonderful staff experience from Ms.Sajini, She made me searching very easier. The way she helping me out to find clothes was appreciated. Such a pleasant experience.
No choices are available, less collection, most of them their own brand with higer prices, returned empty handed. Not advise to visit this place at all.
Good customer service. Salesperson Raghi Suresh was with me throughout my purchase
I have been to your shop twice. More than the vast range of collections and brands, I was impressed by the dedicated customer service rendered by your sales force, especially Mr.Nimal who attended me on both the occasions to help me chose the right dress, reading my tastes and likes. Excellent customer service. Pleasant experience. 💐
We had a good experience today @ your outlet. Very good cool collection. Thanks to sajini for helping us out throughout our shopping time.All the best.
Now there is a big offer happening there which is really good. We could take 5 things selected items for 999 and also there is a buy 2 for 999 offer too. This buy 5 for999 is really worth for buying dailywear items. And buy 2 for 999 offer its super for purchasing 2 branded products at a low price. I bought a branded shirt and trousers for my father which is really good.
Good collection of trendy casuals with best deals. Very customer friendly staff. I got assisted by SAJINI. She introduced me all sections and offers since it was my first visit. Would highly recommend this shop👍
Good dealing, great service, one of the best shop in Thrissur. Staff was very polite especially Catherine.. she guide me throughout the shopping. It was an awesome experience...
Comparatively large showroom.Quality materials.Lots of options to choose from.True to its name.... Hosts a large variety of brands and their products.They give lots offers....The staffs are very very helpful,supportive and friendly.Billing area seemed to be very crambed and theyre too slow in billing and packing.
Popular brands at affordable prices and customer satisfaction was priceless
Exceptional customer service from Catherine and amazing offers. Must visit
Great service at the shop. Executive Lima did great support for the shopping and explaining the offers...good job and great service
Too many products most of them manufacturing for them only and putting huge mrp and giving huge discount. The actual price ........
Total fraud.. they will put many offers. when you go to avail them, they will say offer is not available on the items you have purchased. attached offer was sent on my mobile. Before itself i checked with them if the offer was available and they told yes. After spending almost one hour selecting items, finally when we reach the cash counter, they told that offer is not applicable for the items selected. they are very smart in cheating people..
Amazing collections out here, should try when offers are available. But just confirm whether a product is available at more discount at online sites although store offer exists.
There are many offers but not applicable for many products. And most of the dresses are dusty!
It was a good experience of purchasing..staffs was awesome (catherine)
We got nice service from rohith and vishnu
Brand Factory is an awesome place for shopping because of its wonderful offers and discounts. We can choose our outfits without any worries about its price. I like to mention RAKHI RAJAN who was with us throughout our shopping in a friendly way.
Good customer service. Rohit is a good service men.
One of the best shops in thrissur, and staffs were so polite especially the staff Catherine. She really done a aswome job in guiding us throughout the shop.
Spent more than an hour there.... despite having a good collection of all brands I couldnt get much to the desire
Good collection. If u have patience to search you will definitely grab some good stuff. Got assisted by one of the staff Rakhi Suresh. Thanks to her patience and understanding . She definitely made our searching easier🙂💗
On my first visit at Thrissur branch I was very unhappy as I couldnt find any sales people on the mens floor to assist me. (I think that was lunch time or shift changing time). I decided to leave without buying the selected clothes and with a very bad impression about Brand factory customer service.Anyway I visited the same showroom after 2 days and I found that those cloth color & size that I took hours to select wasnt available anymore. I was very upset. Thats when Mr. Nimal from mens section approached me and delighted me with his customer handling skills. With a very positive approach he took me to each and every section looking for the exact color and size that I was looking for. He was very helpful and patient. Even though I couldnt find the exact color but very happily I bought other color clothes. He changed my previous impression about Brand factory. Now Im a very happy customer of BF.
Its true that a lot of surplus brands are there, but you feel lack of assistance that means staffs are not friendly.
Over priced. Very bad experience
Nice showroom for men womenGood collection 👌. Staffs are friendly and cooperate. Catherine helped a lot to get the right choice. Buy 2 get 2 offers is good deal for bulky deals.
I nearly visited to brand factory thrissur.I liked their attitude and helping mentality to us. Bcoz variety of the offers & selections are there... totally i confused. Then I met a staff samsun he really helped us.. thanks broo.. 🔥💓💖
Nice Atmosphere and Excellent Guest Management By The Staffs Especially Ms.Sajini ☺️I Recommend All
Got sms from Brand Factory telling adidas and Reebok shoes at flat Rs.799. When in went there, they told offer is not real. It was an advertisement wrongly created and send to customers. I think it was business tactics to attract customers to the store.But I felt very bad.
I have been to brand factory outlets of Mumbai, Bangalore and Chennai ,was never a fan but use to visit it occasionally. As soon as I heard they have opened it in thrissur, thought of visiting it. It was absolute madness ! Due to rush it was not possible to shop properly and you wont be able to find any staff anywhere, for a second I felt I was in the middle of a busy galli shopping street. And finally I found a lady in the ground floor , dont even ask me she was throwing attitude as if the whole brand factory merchandise is own by her ! Next you cannot find a floor manager for any sort of help. All their clothes are old stock , full of stain and dirt . Clothes are not aligned at all, all in bad shape thrown here and there. Compared to mens section , womens is a disaster ! Their deals and offers are not worthy ,and not transparent , you may feel that you are saving instead it is as shopping from any other sale. Now billing area is even more worse ,no proper line maintained. They wont be giving you carry bag too and charged 10 extra for that. Had a horrible experience visiting this place. Wont be making a mistake ever again.
Decent collection with attractive offers. I was assisted in my shopping by Mr. Rohit. He was very patient and helpful with good customer handling skills
Best attending sreejith and One mr jerin cashier given awesome help in billing very thank full to him😍
SuperbStaff was very helpful specially thanks to catherine
Iam satisfied with brand factory.There is good customer service.There are very good collections.I really thank to mr.Ambareeh..
Normal not that much model somany old models and price are little high.
Good selections and offers..Great staff especially one Mr. Rohit
It was a superb experience in brandfactoryB2G3 is very profitable for customers and staff are very supporting for select the rightSpecially mentioned : Staff Catherine
I met one of your staff shifad ambalath. I satisfied your customers dealings and good products
I made a visit to Brand Factory at Trissur recently. One of the salesperson pradeep made good services for my family and me.he has a pleasing behaviour towards each and every customer. Thanks to brand factory for employing such personalities who prove an asset to the company.
Nice place. A girl named Maneesha helped us go through all the collection. She had very polite behaviour and inspired us to shop more and more.
A very wide range of collection of clothes with negotiable price and good customer service by Catherine David.
Good servicesRaghi suresh
Sajini! She has an excellent service. Thank you so much!
Gud custmer service ambareesh k a
Has good collection of outfits at reasonable price. Also the staff were courteous especially Mr. Nimal, who was very helpful in providing recommendations and was with us throughout my purchase in shop.
Good service overall. All claps goes to Sona santhosh, who was always with us till billing and also helped in selection.❤
Manisha is an efficient and responsible employee. She tries to apply her skills to reach organisational goal. Best of luck for her future success👍