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Titan Eye Plus
9/2183/4 Near Malabar Watches, Opposite to HDFC Bank, Sasthamangalam, Thiruvananthapuram, Kerala 695010, India
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Ak
Review №1

Very courteous. Explains various options of lenses wrt price and specific advantage of each one. When i requested to check my old frame for retention, they did it readily and informed me of the suitability. They also provided instructions regarding cleaning of the lenses from to time. On the whole it boosted my confidence.

In
Review №2

Nice customer service

Gr
Review №3

Much satisfied with the uniqueness in quality as well as the service... great place to have eye test... shopping lenses and frames is much better as products are reliable ... if you are looking for a best place for your eye care, I will suggest Titan Eye Plus...

an
Review №4

Very good customer service.. Both male and female staffs are friendly and helpful... I would recommend to my friends..

Em
Review №5

Terrible service and eye testing experience. First test was off, went in to exchange and again noticed after a couple days the power was still off. Could not return for some time due to covid.When eventually we did return, just to enquire if an exchange was still possible, (and if not our intent was to purchase more contacts) a manager entered the store from outside and immediately began shouting at us. Fully SHOUTING asking what the problem was and saying no exchange was possible.I have never experienced such attitude from a customer service professional. I am sorry not to have gotten the mans name, he wore a red polo shirt and was tall with hair cropped short to his head. He was the only man in the showroom at the time, the two ladies present were very kind and helpful.I was so affronted by his treatment I grabbed my things and left.

Pu
Review №6

I am very happy with shoping in Titan eye plus shathamangalam shop. I am a regular user of spectacle from a lot of years, I am very impressed with the service and quality of lens and frames, and also behaviour of all staffs are excellent. Explain about the materials and coatings of lenses its very helpful forme.And patiently answer my all questions, I will strongly suggest the Titan eye plus shathamangalam showroom😊

Ta
Review №7

Had an awful experience at this branch. We entered the showroom at about 3pm on 20/08/2021 having previously visited two separate Titan eyeplus showrooms for contact lenses. Both the showrooms prior got my wifes power wrong, then covid happened and theres was no way of contacting Titan or the branch. We went back into the showroom to enquire if we could get some sort of a deal, fully with intentions of purchasing new lenses and contacts. After about 5 minutes of waiting a man in a red shirt storms in and starts yelling whats the problem, this is not possible in a hostile tone for no reason. We immediately left the store feeling verbally assaulted, I was not in the mood for confrontation so me and my wife exited the store without getting this mans name. Titan should seriously look into this man and punish him for loosing about 15k of business today but also our guaranteed lifelong boycott of Titan Eyeplus stores.

AR
Review №8

Had a good experience while visiting the showroom.We were pleased by the customer service and also the products.

Ba
Review №9

VERY FRIENDLY STAFFS. ESPESCIALLY THE MANAGERs TIMELY ACTIONS NEED APPRECIATION, EXCELLENT JOB ,.

Bi
Review №10

Nice staff. Good collections and recived good customer service

Ka
Review №11

One of the best opticals in tvm. Quality products and good customer service.

Am
Review №12

Excellent service .The staffs have explained well about the lenses. Overall a great experience purchasing

sa
Review №13

Ive purchased a frame worth rs 3000 and after 1 month the paint started to fade. Ive claimed for warranty replacement of the frame and it happened 7 months ago. Till now they didnt give my frame neither my money. The customer service is literally so poor that they dont even have the courtesy to call or update the customer about the stocks. Sasthamangalam Titan eye plus,the worst.

Di
Review №14

Very good collection.Good service.

Fa
Review №15

Excellent service and good eye testing..staffs are very friendly.

AZ
Review №16

Best place to visit.... Customer friendly also....

Ra
Review №17

I visited Sasthamangalam branch on 6th April 2021 and my eyes got tested.. The staffs were seems to be experienced, especially the one who tested my eyes, named Rehna N Salim was an expert in her job.. Im Really glad with the service.. Thank you

Ji
Review №18

Excellent customer service.. Variety of collection

Ar
Review №19

Good service and quality,highly recommended!!!

Bi
Review №20

Excellent customer service.

Pr
Review №21

Extremely poor customer service , highly negative attitude, delivered frame with defect , on demand arrogant reply

Pr
Review №22

Excellent customer serviceGreat collections

su
Review №23

One of my favourite optical shop in TVM. Great quality products with excellent customer support👍

Ra
Review №24

I visited the showroom today ( 29th December 2020)for a service related to my glass. The complaint was a to replace a small screw ( Pic attached ). To my surprise the store manager responded that they cannot do it since the screw was not available with them.I called up Titan customer centre and they called the showroom to verify the same. The customer care was giving options to the store to help me out but still the manager was giving reasons. He was also giving a wrong information to me that the company is not sending these type of screws and no other showrooms if Trivandrum has it.Finally I got it fixed from MG Road Showroom. They had the screw with them, that means that the store manager of Sasthamangalam was giving wrong information by saying that the screw was not being send from TitanWould not recommend this showroom since service attitude is missing

Ak
Review №25

Its awesome

Va
Review №26

Products are fine. Staffs are very professional and competent, but the problem I see is not much wide range of collection is available.

At
Review №27

Service is good

Pr
Review №28

Good service

si
Review №29

Good service

BI
Review №30

Titan eye plus have a peaceful clean professional and friendly services. They have educated and friendly staff people that are extremely helpful in a beautiful environment and have great frame choices and a cool contact lens area.Thank you for helping me figure out what was really wrong with my eyes and fixing it.

Vi
Review №31

Good service

Ra
Review №32

Nice selection

Re
Review №33

Very good customer service and excellent in eye testing. Thank you very much!!

Li
Review №34

Amazing shopping experience! Very polite and respectful staffs, very good product knowledge and variety of collection! Will definitely recommend to my family and friends! Thank you very much!

Vi
Review №35

Much satisfied with the uniqueness in quality as well as the service... great place to have eye test... shopping lenses and frames is much better as products are reliable ... if you are looking for a best place for your eye care, I will suggest Titan Eye Plus

Sr
Review №36

Very good service. Dedicated staff. Timely delivery.

si
Review №37

Costly , less collections as of now.

Ey
Review №38

Professional service is provided.Staff members are friendly and answer to your queries clearly.If you are included in their customer list ,they will be updating you about new arrivals and offers.You will also become eligible for redeemable points for every purchase made.

Na
Review №39

Very professional eye testing, friendly staff, and wide choice of frames which are cost effective as well.

Dr
Review №40

Staffs are very friendly and good service. Am very happy Titan Eye Plus Sasthamangalam. Thank u.

A@
Review №41

Nice variety of collections and great service

sh
Review №42

Excellent service. Very helpful staff.nice collection of frames.

Go
Review №43

The staff are competent and are customer oriented. I have been buying my glasses from here and this is a good place to go for your glasses.My best wishes.Colonel G Gopalakrishnan

US
Review №44

Good store. Nice eye testing. Collections very well

Pr
Review №45

Had a great experience of shopping. The staffs are very polite and explained all the products in detail with great enthusiasm. I will surely recommend my family and friends.

Ra
Review №46

Amazing shopping experience! Very polite and respectful friendly staffs, and variety of collection!

Ni
Review №47

When I enter to the store I feel very happy because the staffs are very friendly with us.it give better experience to me purchase from titan eye plus.

de
Review №48

This is my second purchase from Titan Eye Plus. Excellent customer service and Very pleasent staffs are one of the major highlights. They do have good collection of frames with very reasonable rates .

Na
Review №49

The extend to which they go for customer satisfaction is highly appreciated. Excellent Customer service 👍.

Ra
Review №50

Completely satisfied. So happy with the executive who assisted me. He give importance to customer satisfaction. Easy to park the car in road side.

Ar
Review №51

Very good customer service

Ad
Review №52

Highly recommendable... Customer friendly... Had an awesome shopping 😍 Thanku

Sr
Review №53

My experience is very good..... Nice collection of frame with affordable price.. Excellent cusomer service and staff behaviour.....

um
Review №54

Supportive Staff....Excellent collection of Shopping Frames and Lenses .....Affordable price...I will suggest Titan Eye Plus for a best place for eye care ....Thank you Titan Eye Plus

AR
Review №55

Awesome and quality service.

Na
Review №56

Excellent customer service! Very professional, kind and competent! Highly recommend!!!

ma
Review №57

It was amazing team work..I have good experiance from #titan #eye #plus

Ch
Review №58

Excellent customer service. Gud collection of frames

Ji
Review №59

Friendly behaviour and cleanliness makes them unique. Their Service team has done a great job for me. Great job guys keep going

ne
Review №60

My experience with Titan is very good and I am very happy to say that it is the most stylish and most coolest eyeglasses All Over The Other brands few days ago. And good staff and service also

Kr
Review №61

Good collections at affordable price and good service by staffs.

Ha
Review №62

Nice experience!Highly professional & friendly staff.

re
Review №63

Very polite staff. The optician very patient with the elderly. Got my frames serviced here . Will b visiting again. 👍

Sw
Review №64

Excellent collection of frames... Nice Service and supportive staff..Thankyou Titan eye plus

Mu
Review №65

Completely satisfied....Great place to have eye test...shopping lenses and frames is much better as products are reliable....Will recomand to others

ak
Review №66

Service provide is excellent.... All kind of frames are available.... Nice collection...I recommend to all of my frnds about this shop❤

mo
Review №67

NICE SHOWROOM

sa
Review №68

Staff are very friendly and good service..Tanx TITAN..😊😊👏👏

vi
Review №69

The service provider of this is very helpful kind of nature. The employee of this shop is very kind and caring regarding to their customers.They provide each and every details to their customers regarding to their products.

As
Review №70

Nice collection of frame with affordable price..Excellent Service and Staff behaviour too....

je
Review №71

Good customer caring and quality products are available

Sh
Review №72

Service provide is excellent.... All kind of frames are available.... Nice collection...I recommend to all of my frnds to shop frm eye plus.....

so
Review №73

Good store

AR
Review №74

Wow... Nice collections... Staffs are good behaviour & also good service...I must recommend to my frnds & family.... 😍thanku.. Titan eye plus.. 👍

Vi
Review №75

Good performance in staff...am very happy Titan eye plus sastamangalm

Ji
Review №76

Excellent service.. good showroom.. nice customer seevice.. am very happy with product and ur staff behaviour..

Am
Review №77

Good place to shop for spectackes, contact lens and sunglasses. Neat work and constant customer support whenever you need it

Vi
Review №78

Good ambience and nice place to get my spectacle. Staff are very polite and helpful.

Ra
Review №79

Excellent customer service, affordable price and a variety of choices

Ne
Review №80

Excellent customer service and employees know each and minute part of lens even any doubt regarding eye lens they solve queries immediately... Best part that I experienced that they respect the customers and deal with them very humble and kind....

Di
Review №81

Very good collection .staffs are very supportive . Very good experience in eye testing over all very like titan eye plus sathamagalam store

JA
Review №82

Wide collection of frames..friendly and professional staffs... neat store.... Superb.. Value for money...

Aj
Review №83

Gud Service and excelent staff behavior...

Ru
Review №84

Very good service and excellent eye checking.

Sr
Review №85

Nice collction and good service by staffs i am impressed by sales person lijo

La
Review №86

I went to order glasses and they offered verbal offer hearing that ordered for glass and paid advance but when took the glass I had to pay the full amount. Please be aware of this. Bad experience. Please do not go there.

Po
Review №87

Good Service and employees of this store are humble and kind.... Every kind of frames are available and services of their delivery is also on time

As
Review №88

I had a great experience in this store.very good staff

Sa
Review №89

Wow .it is really an amazing experience with Titan I plus .. very good constumer service .. nice eye test .

Ch
Review №90

Very happy with titan eye plus sasthamangalam team,Nice behavior of all staffs and good collection of frames with affordable price range.

Me
Review №91

I have got Nice experience with your showroom , nice collection and good service given by the store team..nice work keep follow...

Pa
Review №92

Good collections... excellent service 👍

Sn
Review №93

Excellent service..Awesome collection and I would definetly suggest to my frnds nd family. We customers were treated well. Thanku

Aa
Review №94

The real definition and meaning of teamwork is not found everywhere, but in the minds and hearts of team members like you People doo for the customersThanks guys,Great job

ya
Review №95

Good customer service.. Excellent eye testing..

SO
Review №96

Thank u so much ,very friendly staff, Nice collection of frames.

mo
Review №97

Good service by staff and affordable price of frame nd nice collection.

Mi
Review №98

The best optical in our country best service and quality

A
Review №99

I am very happy to shop from titan eye plus sasthamangalam...because they provided me the best and excellent service..The arrangements in the showroom is more attractive..it is very easy to get reliable product that we want..And there is a good collection of frames which is more affordable for each and every one who is looking for a smart trendy spectacles...They always keep clean and fresh atmosphere..especially eye testing is much comfortable than any other shops i know..Last but not least THE STAFF....They worked as a team and provides the best experience for the customer...explained each and every thing about the product...very polite and patience makes them more different..so am very much satisfied to shop from here...if you are looking for an best option for your eye care...dont be late..Just go to titan eyeplus sasthamangalam.You will definitely get a solution..Enjoy the best eye care experience with TITAN EYE PLUS SASTHAMANGALAM....

Re
Review №100

Well experianced optoms & consultants...👍👍👍 very good service..👍👍

Information
31 Photos
100 Comments
4.7 Rating
  • Address:9/2183/4 Near Malabar Watches, Opposite to HDFC Bank, Sasthamangalam, Thiruvananthapuram, Kerala 695010, India
  • Site:https://eyeplus.titan.co.in/
  • Phone:+91 471 401 3902
Categories
  • Eye care center
  • Contact lenses supplier
  • Ophthalmologist
  • Optical products manufacturer
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:No
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