Wide range of laptops, desktops and related products available here. Exclusive HP world is also functioning within the premises as a part of Dnet.I have purchased many products from Dnet 2015 onwards. Very much satisfied with all the items and their after sales services. Usually the common issue with many other shops in the same field is, if we enquire about some products or services, we may need to call them again and again to get the required information as they all seems to be busy. At the same time I havent faced any of those issues here. Even if they are at the peak time of sales at the shop they will answer your calls or give a call back and ofcourse clarify your needs. I really appreciate this kind of approach from them. Some of the products I have purchased has some defects but they have replaced it without any hesitation. You will get a decent discount for all the products here. Highly recommended!!
Visited showroom for purchasing laptop. Got good deal. Recommending all to visit there.
Very poor customer experience. Their laptop servicing and staff are plain jokes. They dont call you for giving updates. We have to keep calling them asking for updates. Even after repair, problem keeps recurring - after they keep the laptop at service center for weeks. Overall, very unprofessional and shabby approach.Im giving a 1-star, just because there is no 0-star or negative ratings available.
Its a good shop to purchase IT products. They have service center also.We can purchase product @ reasonable price.
Good service. Good pricing overall i recommend this place
Lacks technical expertise for computer & laptop services. Mostly they suggest to replace a broad variety of components instead of actually repairing them. Commodities are priced at a higher range when compared to many other shops and very high compared to online purchase.
It was good experience that and good service providing there really recommended
Best prices for all computer accessories. They even have a very good collection of high-end graphics cards. Keep up the good work!
Bought Printer.Good customer service and support.
Little higer rates but good service
Good place for buying your pc, they also do services at genuine rate
Bought a thermal printer from there....and its good and they got everything related to systems.
I am a regular customer of Dnet , I run Software Training Institute (CAD DESK) at Trivandrum. Most of the systems are purchased from Dnet. Their service is most recommendable , I just need to make single phonecall for any service related issues.
Good place for buying pcNice experience
The manager is very arrogant.he dont know how to talk to costomers.
Costly better offers also available.staff are helpful, choices limited some customers will end up satisfied some not. Depends on who attends to uService not at all good customer care..no follow up ..u have to keep calling up to find out whats happening even after they say they will call u back. No good explanation is given for ur problems..
Very poor staff behaviour at the service. The contact person was terrible with interacting and he was acting as if I was asking for some favour. Won’t enter that premise anymore. Please stay away from the service as they won’t check the board issues themselves and are outsourcing. They are just replacing the other components that most people are capable of. Better find an alternate service centre or just do it ourselves.
Quality of customer service
It deals in all computer items. A vast variety of items are available. This is the best shop in kazhakottum, dealing with computer items. Prices are reasonable and service is also good. Your request may take time as always heavy rush is present.
Good service center for laptops
Very nice service and coordination ... they valued customers satisfaction.. Highly recommented.
Good and friendly interaction
My first preference for IT related shopping. They have good quality vast selection of IT Products.
Best shop for Gamer, Editor and streamersBest price also 😇
Best service, clean area,all rate ptoducts available.
Excellent service .
Friendly and nice deelings.. Staffs are good and execllent including the owner as well.
The service was good. They were able to figure out the issue very quickly. They sell all brands of laptops too. I bought an HP laptop from this shop and the checkout was smooth. The rate was actually less than what I saw in online sites.
Well placed for computer sales and services
Very poor customer service.From the attitude of these people shows as if they are doing a favor on us. I will not recommend DNet.
Poor customer service, especially the man at the service desk. They do not follow up on the service related queries. Asked to wait for 2 hours for a simple windows update on a laptop we got from there. Do not recommend, Oxygen stores are way better.
Good customer handing and services.Huge collections of various brands laptop and accessories .Nice customer lounge
Good for desktop and laptop users..
Staff are really good. They helped me in exchange and refund of some of the products as well.Thank you dnet.. We can depend on you.
Quality service and reasonable service charges. Best behaviour by entire staff n also very prompt in attending customers.
Very good customer service . Wide range of laptops and accessories available.
Best service
Nice shop for all computer related stuffs, laptops, desktops, printers, devices, peripherals, networking stuff etc at Kazhakkuttom.
This is very good service but i dout is there any good laptops in 20,000 rs plz reply
They are poor at customer serviceEspecially the man on the service desk.He dont listen to the complaints.. and does things in a rush,like they dont want us to be there..Also they dont call us backTo get a response we must call them again and againTry not to go there if you dont personally know someone there..
Worst Place and totally waste of Money. I went for CPU Fan Error But they didnt try to find the problem suddenly they told CPU Cooler fan is 3200Rs and said your PC model is old. I gave to one of computer service center in Kollam Jeremoh Nagar and Got Second hand fan and also they found some bios problem in my system and rectified.
Why dont google provide zero star option to rate these kind of store.Very nasty experience from them.Never trust them.They take money for repairing the same issue even if you purchase from them within warranty period more than once without even solving the issue. Same problem existing after 3rd service. 2 of them are paid even within warranty period. And warranty replacement is a joke here. They may take 2 month for a replacement when some other retailers can replace it in 2 weeks. ABSOLUTE TRASH. Dont rush into this store just by watching the large building.
Very disappointing experience. I went for laptop service which is in a warranty period. Technician didnt check the laptop properly. Just gave me the toll free number and ask me to contact them.
The sales man do not bother to customers need. From the attitude of these people shows as if they are doing a favor on us. I will not recommend DNet.
Have all brands of laptops but need to improve on customer relationship and sales front.
This people seem not so serious about business. Wasted my time visiting their shop. Provided wrong information over the phone.
Very poor customer service.
Very good store for computer accessories.
The person at the service centre is pretty rude with customers. Also the service is very slow. Not recommended. Suggest try COMSOL Trivandru.
Good for purchase of computers, laptops,printers etc. Sometimes you get reasonable discounts. Repairing the items are also possible. Techies will like.
I had been to this place for my laptop service. The way they diagnosed the issue was good and fast. Before the remediation they explained in details on the issue and available options. I see a highly customer oriented staff there. Apart from the service some of the spares are readily available where those spares which are not readily available, they enquire and tell us immediately on the expected delivery if place an order. Shop is is accessible from highway and easily noticeable from traffic. Parking is not an issue as there are space available along the NH side for few cars.
Good experience servicing laptop on Dnet Services. But the staffs especially lady staffs are not customer friendly. Otherwise all okay.
A working laptop was given for refinement. Returned damaged. Irresponsible
All kind of computer-related hardware and accessories available, normal pricing, good interaction from the executives
Provides good service
Good experience
Not a polite customer service. bad experience from staff.
Very good Service 👍 Satisfied with their service.
Good place for buying accessories for PCs
Good
Quality and Quick Service Provider
The service they provide is not good at all.The items are all overpriced and they dont give any discount.Once i bought a cable converter and they charged me with 500 without any discount. When i looked for the same product online, i found it was sold for 300.The only reason they are getting customers is because there is no such store like this around kazhakkuttam.If you are going to buy a laptop or desktop please go to logtech systems nanthancode as they have lot of models.
Good and fast service!!
Not bad
Anu cheettan and thaha chettan superb services and very good communication..They helped me in several situations 😁❤Thank you
Good place for all your system needs sales and service. Good service...
I went to Dnet just for checking the price of laptops. Nice experience with the sales team. They have clearly explained the details and able to provide the sufficient information.
Reliable shop in Kazhakuttom
This is the HP world in Kazhakoottam. It comes after Al Saj Convention Centre and it is the next building to Nikunjam Constructions building at Kazhakoottam.
Good store for computer repairs. Owner is really pleasant and helpful.
A stop shop and service for your computer/laptop ...
They sells Dell products, as well other brands. They are customer sided always. But their service regarding warranty machines is poor. Because they are not troubleshooting the issue properly. Service team has no proper knowledge. Other support,sales and services are better.
Total range of all computer products and consumables available there especially laptops
Best place to buy new things, but not rigt place for repair. Better go directly to company service centre because they send all laptops to other place. I gave many laptop for repair but after several weeks they says cannot be repaired and need to replace major parts and still no guarantee on its function even though we agree to spend money. If charger is complaint cant we they try to replace the cell in case it is dead by checking its ampire. No positive response on any repairs. But for new stuffs it is the right place at affordable rates. I think needs to have good technicians.
Good service
Received the laptop in the same condition after giving it to them 11 days ago for repair
Good service
They have all major dealership and tie ups. Has almost all the computer peripherals and consumables.. prices are decent.
They have excellent collection of accessories and price are low when comparing with other service center.The staff behaviour who sits at service desk is not satisfying,
Nice customer care and interaction
Great computer Service and dealer with Professional Skills
One stop solution for all computer problems
Good and professional service available for laptops and accessories..You can purchase laptop and network accessories also here..
Worst experience. Laptop given to repair keyboard complaint, but they returned it with a broken display and failed battery.Very bad customer relationship.
Poor customercare! And irresponsible..
Customer service is very bad.....
Good place for computer related items purchasing. Best pricing alao.
Pretty Impressed 😊
This looks like a good computer store. Everything has been arranged neatly. I was surprised to see that they have a few brands of wireless keyboard and mouse in stock while most stores have no more than one brand in stock. They accept cards as well; however, they add service charge on cards for higher amounts.
Perfect place for computer lovers..awesome customer service ..
High service charge, my laptop ram changed at dnet, but dont closed my lap properly, something is loose inside it
Best price
One of the best Information Technology Support Center in Trivandrum . Managed by a genius businessman with the help of a well trained professional team in Sales and Service. Very friendly atmosphere and have the credibility of 8+ years of experience in excellent IT Support. A multi-branded ecosystem to support all your information related needs
Worst service center ever visited. Irresponsible staff and receptionist. Never answer to a call. Not even touched my laptop after 5 days. And I take my laptop from there without servicing. I will never suggest for anyone. 😠😠
So good... Nice customer interaction... Good products.. and good service..
Not that much friendly staff almost allEither sales or service
Good
Excellent shop. Shop owners behavior is also Good. Warrenty claiming is trouble-free.