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Express Network
35/163, Ground Floor, Mount Zion Plaza, SCS Jn, Thiruvalla, Kerala 689101, India
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Ma
Review №1

If you are looking for a stable connection with a dedicated team to sort your problems, to receive your calls at odd hours, to come and fix any technical issues (not that you would face many - I had faced only small problem and that too on the day when it was installed which was fixed in a matter of 10 minutes - after that it has been butter smooth) at any point in time - be it a Sunday, a national holiday or at midnight... Then your solution would be EXPRESS NETWORK. They are very professional and dedicated. The connection - both TV and Broadband are of high quality and are very stable. I recommend Express Network to anyone who is looking for a good Internet connection (and/or Cable TV) in and around Thiruvalla.

Vy
Review №2

Positive : Responsiveness,Quality,Dedication.Quick Response To Customers,Very Good Connectivity, Installation Team works Great, Best Service And Support. I Feel Glad To Be A Part Of Express Network. Thank You.

Sh
Review №3

Having being fed up to the core with the looting and pathetic experience of Asianet Broadband. I learnt of Express Network service providers. They were quick to respond and get me a new connection fixed in one day itself. The only problem was that they didnt have a 2 or 3 months plan but only 6 months in advance. Awesome service and hope this continues in future....👍

jo
Review №4

They have a very reliable service. Arun is very professional in handling requests, being transparent and setting right expectations. Using this for almost 2 months now, so far this would be the best network I have used so far in terms of reliability and downtime. I have recurring meetings in the night and they only had one instance of a relatively long downtime (2 hrs) - I suggest it would be great if you guys can notify about the long downtimes before hand. Overall I would still rate them 5 as they are way ahead compared to other providers. All the Best!

Jo
Review №5

I personally have experience with the people who work here. They are very courteous and helpful. I was a subscriber of their TV services from 2017, and recently I took their internet connection as well.

RO
Review №6

Very good service... Excelent

In
Review №7

Superb connectivity.Prompt attention to customer requisites and excellent service.Installation team very cordial, quick and professional.Thank you for providing best services in Tiruvalla.A special note of thanks to Arun and his team.

Mo
Review №8

There is no words to appreciate their quick response. Theyll do the best...Only They do the best..Thank You..all the best for our Express Network Team.

Jo
Review №9

I would recommend Express network to all who are in and around Thiruvilla who need a new broad band and TV connection.They have very good service, truly professional and always there to help.

Si
Review №10

Im really happy with this network. They are the best Internet Service Provider in Thiruvalla.

Sh
Review №11

Switched to Express Network from Asianet for few months now. Very happy with their service. Very professional and responsive! Highly recommended to all!

Ve
Review №12

Good Connectivity, Ouick Installation, Very Reliable Services, Very Good Customer Support....

Na
Review №13

These peoples must be in the list of HEROES...They are too doing very risk job in this critical situation for the public...Salute 👍

vi
Review №14

Great experience till date. My broadband fibre connection was installed quickly and all my service requests have been attended promptly. Happy to recommend Express Network!

Ab
Review №15

I have taken the combo offer from them today, Mr Arun and team has been swift in doing the installation and responsive to the any queries or complaints. Top notch service from them.

JI
Review №16

If you need a good service on thiruvalla, you may consider the express network. One of the best available on this locality.Customer service is just perfect, I would recommend my friend on this locality.They will be with you until the issue is resolved and also they will provide an update on the present status if any issue is there.Highly recommended :)

AB
Review №17

Thanks for the installation and excellent service. Expect more in the days to come

Ni
Review №18

Service is good. Customer satisfaction is good compared with other networks...

Sh
Review №19

I have relocated recently and tried many service providers and finally found express network and that’s one of the best decision ! Team is very responsible and flexible help to choose a plan that fits best for you! I have a plan with same upload and download speed and it work well for me ! There are no issues so far and team is helpful when any issues . Overall excellent service and so happy about that decision I made !

Ak
Review №20

They resolve everything ASAP.. Good customer service.

Jy
Review №21

Wonderful internet connection , So far Never had downtime except few hrs in last 3-4 months .I can recommend this is one of best ISP providersin Central Travancore region.1- Very Prompt in Response2 - Flexibility in payment options ( UPI / Bank Transfer)3- Good Service and Good Speed of internetAm really happy with this Network !

Ge
Review №22

Highly recommend if you are in and around Thiruvalla. Mr.Arun and his team are professional, quick and great, customer friendly people. 👍👍

Li
Review №23

Good service from thiruvala

Ma
Review №24

I came to thiruvalla and found this network thru reviews. After one month of usage want to say that it is very good. Response is also very prompt from them. No issues faced till now. just expensive when compared to Mumbai

Jo
Review №25

Unfortunately I cannot speak to the quality of their service only about my negative application experience. My feedback:Poor value: They said they will provide internet services only if I pay for ONE full year in advance. Not sure which year they live in.Not responsive: I had to keep calling them for any update pertaining to my application. They keep promising updates which do not happen. And then they ask you for a years payment in advance.Usually responsiveness is indicative of customer service.

Jo
Review №26

Connection is Excellent and the upload and download speed are always constant. Their customer service is also good. Highly recommended for people working from home.

Ru
Review №27

Excellent customer service. Responsive. And very good connection speeds as well.

Ni
Review №28

They were very helpful and understanding of my situations and they really got the work done fast. You can trust them and theyll take care of the rest. Their post-work care is also awesome.

Sr
Review №29

I came back to Thiruvalla dung this pandemic and I needed a stable and faster internet connection. I found express network and they offered the service. The facilitation of internet was done prior to my arrival and I could start working from day one without concern. Also, I faced a slowness once for which the response was quick and resolution was immediate.

Sa
Review №30

Very nice experience.. responsive.. Thank you for your valuable service..

Sa
Review №31

Good service and support. Getting Quality FTTH connections like metropolitan cities. Happy and expecting the same in future.

Ak
Review №32

Best service and support you can get in the locality compared to all other competition. Staff is very quick to attend any problems or issues you might be facing and more over they are flexible and ready to help you choose a plan that fits you the best. The speeds of the plan I have subscribed had been consistent with both download and upload so far. Overall excellent service and would recommend to anyone looking for fast and excellent internet connection.

So
Review №33

The pandemic has transformed the business world. I would like to quote my pleasant experience with Express Network in Thiruvalla.We live in a gated apartment in Thiruvalla. Express Network provided internet connection in our apartment before an year. We were very much worried about reconnecting the internet service when planned our trip from overseas, as we needed internet for online classes. We called Mr. Arun from Express Network to check if they could reconnect the Net immediately on our arrival? Arun responded, “just ask your security or caretaker to open the flat before your day of arrival and we will take care of the rest Though it was hard for me to believe it, to my profound surprise, literally Mr. Arun did what he meant. I could not the believe the quality of his excellent service without being paid in advance during this pandemic, which is beyond explanation. I want to take this oportunity to recommend Express Network to any customer and can assure guaranteed service at any point of time and whole heartedly state that “Express Network is the best in the town”.

Na
Review №34

Well trained staff. Excellent service. And quick to resolve every problem related to there given connection.

Sr
Review №35

Professional and quality service

SU
Review №36

Excellent Service/Dedicated service...

Ma
Review №37

Very prompt service. Work done professionally and satisfies the customer. Internet speed is good and cable services are also satisfactory. We would like to recommend Kerala Vision for those looking out for the best deal.

VO
Review №38

We have tried many other connections and failed because of the poor services and dealing but at last we have found this is the best service provider in thiruvalla. Go for it you will not be disappointed. Exelent work abd deal..........👏👏👏👏👏👏

Vi
Review №39

Excellent service. Immediate response in case of problems. Always reliable. Would recommend to anyone.

Aj
Review №40

I strongly suggest this network for everyone. Am using this network for last 1 year. Never faced any issuesCustomer friendlyGood qualityQuick support

Pa
Review №41

Strong network of dealerships at various locations in Thiruvalla. Good infrastructure and well equipped. Monopoly sales of internet services. Good workmanship and well trained technicians.🥰

Si
Review №42

The service provided by the team of express net service is really marvelous. We can attend the online session as well as conduct the classes at ease with out any hurdles......

Je
Review №43

They provide great service and are the best internet providers in thiruvalla. Internet speeds are amazing and connections are strong and overall its the best Isp option in my opinion

Jo
Review №44

Im a customer of Express network since 2017 mid and so far their service is excellent throughout the day and night. Internet bandwidth as well as cable TV services are using from beginning itself. They are the first operators provided the OF connection to homes at our area.

Ga
Review №45

Their service is really good.they respond to all ur quieries and the staff interaction was good.

sa
Review №46

Work done perfectly.. Provided good quality connection...

Jo
Review №47

I have used a couple of other services before getting the service of Expres Network.I am happy to say that I am completely satisfied and have no hesitation in recomenting this Service for others as compared to all other networks available in our area. Network performance and staff response are very good.

Sa
Review №48

Good service.... Equipped with advanced technology and well trained staffs

Ro
Review №49

The internet speed is really good and the customer support is instant.. much appreciated

ka
Review №50

Fantastic service. Quality internet. Very low down time. Prompt information and repairs. Friendly interaction.

Ne
Review №51

Good service. Very good response to calls in the rare event of a break in transmission or internet.

Sh
Review №52

Excellent connectivity and great customer service.

Ku
Review №53

I have very recently utilised the services of Express Network and I have no reasons to be sorry.Got the connections immediately, no hassles with the staff and the Team led by Mr. Arun delivered their promises on time. Would recommend their services without any qualms.

Su
Review №54

Prompt response to any issues and solutions at the earliest. Thank you.

Fi
Review №55

Best service and support.They are well equipped and have a good technical team for support.

Da
Review №56

Highly recommend if you are in and around Thiruvalla. They are professional, quickies and great customer friendly people

Su
Review №57

I have a 100 Mbps fiber connection for the past 6 months at my home and till date the speed and service has been very good...getting 90 Mbps up & down.Response to my queries were prompt from Mr. Arun. If you are a normal broadband user using the connection for browsing, netflix, gaming etc then their service is highly recommended.However if you are looking into tunneling into your network using VPN, it will not work as the ISP does not give you a public ip since they are using CGNAT.(Carrier Grade NAT).I have been monitoring the upload and download speeds from my firewall and IOT Server and I am attaching pics for reference.Attached pics are for last 24 hrs, 7 days, 30 days and 90 days for the technically oriented.The dips are when speeds have come down.Latency is also graphed.I am giving only 4 stars since I was looking for VPN connectivity (which was possible with my previous BSNL Connection) and it is not possible with the present setup.Decided to shift from BSNL as speeds were very low for the price paid.Have recommended them to others as I am a satisfied customer till date.(Feb 1st 2020)

St
Review №58

Amazing experience. Specially in quality and responsiveness.

Ja
Review №59

Highly recommended as they provide fast internet connections and a good service team. They respond immediately.

Ku
Review №60

Good speed and quick support

Gi
Review №61

Highly Recommended !!....Very prompt, reliable service, quality and support

Sh
Review №62

Very bad response from express network

Sh
Review №63

Excellent customer service

An
Review №64

Excellent Service, Excellent Speed. Worth

Ar
Review №65

Can somebody please share the phone number of express network?

ma
Review №66

Good service and support

Ar
Review №67

Superb service

Al
Review №68

Very Good Sevice

Ad
Review №69

Professional, great service and customer friendly...

Ma
Review №70

Highly recommended

At
Review №71

Excellent Support

re
Review №72

New and good experience

Ni
Review №73

Good network

Information
3 Photos
73 Comments
4.9 Rating
  • Address:35/163, Ground Floor, Mount Zion Plaza, SCS Jn, Thiruvalla, Kerala 689101, India
  • Site:http://expressnetwork.in/
Categories
  • Internet service provider
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–5PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Online appointments:Yes
  • Onsite services:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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