user
Pets Corner
Norfolk House, 16-18 Station Rd, Thatcham RG19 4PR, United Kingdom
Appearance
Comments
Wa
Review №1

We originally want to the store to pick up out usual cat food, however mentioned to Jess that we are due to pick up our new puppy in 3 weeks and she gave us a very detailed overview of your food treats and all things puppy we would need. We came away with so much information and leaflets it was so helpful. Jess is a brilliant addition to your team and really put our minds at ease. We will be back with our new addition soon.

He
Review №2

I must sing the praises for Jess, she spent so long & was so patient & understanding with fitting a muzzle for my rescue dog who has settled well, but does have issues. Jess won her over very quickly. Thank you Jess

Al
Review №3

V helpful staff. Great selection of things for my cat. Two mins from home so v convenient

Cl
Review №4

Very helpful, knowledgeable staff always available to assist me and give my dog plenty of attention.

Ch
Review №5

Well informed helpful staff, ideally sited with its own car park

Ro
Review №6

When we first went they gave us great advice on what to give hamsters. They told us what bedding was good for them. They also told us how to handle the hamsters for the first few days. The two people who were helping us were really friendly and gave us all the answers to the many questions we asked. Also the service there is really good. 🙂

El
Review №7

This is a very friendly and welcoming store where everyone goes out of their way to be helpful. The lovely assistants are extremely knowledgeable and know the products in store well. I can highly recommend Pets Corner at Thatcham.

Le
Review №8

Thatcham Pets Corner store is always well stocked, clean and tidy. There is enough space and clear guidance to keep visitors and staff safe during Covid. The staff are always friendly and helpful and keen to offer advice.

Ja
Review №9

Great shop with tonnes of choice, only bettered by the kind and helpful staff.

Tr
Review №10

I have used pets corner in Thatcham for a couple of years now, the staff are very knowledgeable and helpful, even carrying my large bag of dog food to the car which is very helpful to me. There is a great array of foods and treats for dogs and cats. The store is always well stocked and very clean and tidy.Thank you to you all for making the shopping experience easy and pleasant.

Ch
Review №11

Great advice from Laura today. Thank you do much. We now understand that our puppy is better with meaty treats rather than veggie ones. He also loves his new Kong 👍

Ju
Review №12

Everything you could need for your pets - very clean and the staff are helpful and friendly

Sa
Review №13

Lovely, knowledgeable staff. Clean, well organised store.

Al
Review №14

As first time dog owners we went in looking for advice and Jess spent ages with us showing us around the store and giving us advice on all things puppies ! Very knowledgeable and helpful

Ka
Review №15

Excellent pet shop! Quality food with lots of different varieties to choose from. Staff very friendly and helpful

To
Review №16

Happy pup loves going for a trip to pets Corner and seeing all the staff all very helpful

Sa
Review №17

The staff there are amazing very welcoming, friendly and helpful. Good range of quality products. Would definitely recommend

Tr
Review №18

I have 2 cats and I’ve been using Petscorner at Thatcham for sometime and I have always found them knowledgeable, helpful and friendly.Yesterday they were brilliant in helping me with what I would need for a new puppy with lots of tips and advice I would definitely recommend them, so much more personable and great quality products.Tracy Jackson

Ca
Review №19

I just wanted to say how brilliant the customer service is at Pets corner. We have a new puppy and they have been giving great advice about food, nutrition ect. Definitely would recommend to go in.

An
Review №20

We purchased a hamster for our daughter, and we were fully informed of every aspect of their care,needs,etc and the staff member wad very knowledgeable, and very helpful, always go to the Thatcham branch for our dogs food and treats 5** service

Be
Review №21

My Daughter and I walked into Pets Corner completely uninformed about owning a Hamster, but the staff were really friendly, especially Liara who was so patient, helpful and knowledgeable on all things Hamster. Her enthusiasm was great and she really put myself and my daughters worries to rest, so hopefully within about 2 weeks we will be the proud owners of a pet Hamster. :)

Da
Review №22

Always the nicest people in there! The lady Jessica is so wonderful and has pulled out all the stops to help me with my pets! Even though it may seem expensive, it is very much worth the money.

El
Review №23

They were a very well stocked and helpful store wiling to look for anything whether stocked or notI was looking for something id not bn able to fing in other pet storesThere stocks and variety beat all other places that supply animal productsWell done

Fr
Review №24

...a tad expensive but the staff were very helpful and knowledgeable...

Ca
Review №25

I have a 4 month old puppy. I went to Pets Corner to ask about raw food and kibble. They were very knowledgeable and helpful! Fab service! I now know the best foods and treats for my puppy! I also wanted a coat which they were great at advising on for a growing puppy and toys for teething! I will definitely use Pets Corner in Thatcham for my puppys needs!

Mr
Review №26

The staff were really useful, knew lots about puppy food and very friendly

Ge
Review №27

Excellent, really helpful people, had all sizes of hoppers in do frogs well happy 😊

As
Review №28

Received a warm and friendly welcome from the team. Jess was especially helpful in talking through the excellent range of high quality dog food available at the store. Our favourite pet shop. We’ll be returning with our new puppy soon!

Pi
Review №29

Such a great pet shop. Spacious, clean shop which holds masses of great stock. The staff are always helpful and friendly and there is plenty of free parking which is a bonus! Thoroughly recommend.

Ka
Review №30

I can not rate Pets Corner in Thatcham highly enough, the staff are so friendly, professional, helpful and very knowledgeable. I went in today with my 9 week old puppy Labradoodle, and had such a great experience with him. Laura could not have been more helpful, I want to say a massive thank you for helping me and answering all my questions and putting my mind at rest at this new experience we are having. 100% recommended, I now wont go anywhere else!!

He
Review №31

The ladies at the Thatcham branch are all so lovely, friendly & helpful. Nothing is too much trouble & their knowledge is very good.

Pa
Review №32

The guys at Pets Corner, Thatcham have been so helpful since we brought our puppy home. From food, chews, treat and toys, they are so knowledgeable and I recommend them to everyone. Im sure Im there once or twice a week haha, see you again very soon!

Ne
Review №33

Laura was very friendly and helpful with all the information that we required will definitely be using pets corner again. 👍👍

Vi
Review №34

The Thatcham team are fabulously friendly & knowledgeable about their stock. The store is well laid with lots of stock from a variety of different brands. When I was struggling to get Fletch settled on a feed, the staff were so helpful. I found a quality brand of feed not available in the mainstream stores or supermarkets & straight away Fletch settled on that food. I highly recommend Pets Corner and in particular the Thatcham team!

Al
Review №35

Our two dogs go the groomers and always come back with the best fur cut and they smell amazing!

Ha
Review №36

Lots of product choices, very helpful staff

Ji
Review №37

The staff here really do care about and have a love for animals. One member of staff stopped traffic and even abandoned her car to help my lost, frightened greyhound. With people like that working there - you know you’re talking to the right people !

Ma
Review №38

Very expensive compaired to other pet shops.

Jo
Review №39

Had to make a few visits today for a hamster cage. All staff are so friendly and helpful. They went out of their way to sort an issue with it. Fantastic customer service experience in comparison with other local pet shops

Si
Review №40

Jess was a amazing help to us and very kind. :) :) thanks

Si
Review №41

Friendly staff and the shop is packed out with everything you need.🐕‍🦺🐈‍⬛🐹🐢🐍

Vi
Review №42

We collected a Syrian hamster today and the member of staff was informative and helpful, I think her name was Liara?

Lo
Review №43

It was our first time in the store and we received brilliant advice from very friendly, experienced staff on nutrition, bedding and grooming. Highly recommended for all your pet needs 5*

Fr
Review №44

The staff were very friendly and helpful. My daughters were thrilled to be able to hold their guinea pigs and start bonding with them before we were about to take them home.

sa
Review №45

Great customer service, with advice on hand, all the staff are friendly and give treats to dog when I go in with some fuss over our dog. Its by far our dogs favourite store!

Ka
Review №46

Staff friendly and helpful. Good selection of quality products. I would opt to get things from here over PAH anytime as its a much more pleasant experience.

Mo
Review №47

We go shopping just to this beautifull shop. It is amazing place with variety of dogs, cats, fish, and more animals accessories. Very nice and friendly staff dont hesitate to help you with smile.

Ka
Review №48

Great service, always ready with advice and a smile. We love shopping here.

Ti
Review №49

My boys went to the groomers and they look amazing and fresh now. Thankyou so much xx

Le
Review №50

Offering a great selection of products for a variety of animals, friendly and helpful staff too.

La
Review №51

Very personal service and staff are always so willing to help. They love pampering our puppy with lots of cuddles 😊 the shop is also very well stocked and organised and is now my go to pet store

Mi
Review №52

Nice variety of produts, a bit expensive

Ja
Review №53

Great little find for dog 🐕

To
Review №54

Best pets corner in Thatcham

S
Review №55

Always enjoy a visit to our local store, great quality items and the team is always very friendly. Our dogs start pulling on the lead as soon as they realise where were going as theyre so excited to say hi and maybe even get a sneaky biscuit!

Ka
Review №56

Such a lovely little shop, staff are always super helpful. I also like the huge range of products to choose from.

Le
Review №57

Pets Corner. For Thatcham and Surrounding Area.all your pet s shop needs.

Ma
Review №58

Pets friendly place with excellent customer service. Pleasure to shop for pets and accessories.

Ji
Review №59

I always get good pleasant service from your colleagues at the Thatcham branch. Very professional and knowledgable.

An
Review №60

Wonderful staff, very pleasant and eager to help.

Ja
Review №61

Very helpful staff and welcomed.our puppy with open arms

Gl
Review №62

I popped into ask advise on a few things as this is my first dog, the staff were extremely helpful & knowledgable & very friendly, nothing was too much trouble, thank you for such excellent service

An
Review №63

This is a lovely store ideally located with friendly staff. Brilliantly stocked for anything I might need for my dog plus lots of tempting toys that he doesnt really need!

An
Review №64

Very friendly and helpful staff. Needed lots of food for my lovely dog and they helped me find what I needed.

St
Review №65

Great shop. Plenty of choice and excellent staff.

Ma
Review №66

Good, knowledgable and attentive staff. Good range of contemporary pet foods, bursting with choice and stock. Free parking out front. On the pricey side, but definitely one up compared with Pets At Home. Thanks for a positive experience.

Ha
Review №67

Great pet shop to go to, knew a lot of helpful information and even with social distancing and such going on the staff helped me find everything and were friendly. Got a crested gecko from here who looks happy and healthy too 😁

Li
Review №68

Overpriced pet shop, with strong preference to dogs. Positives include food for wildlife e.g. ducks and hedgehogs. Small election for small animals, with several unhealthy treats full of artificial colours and cereals.

We
Review №69

My dog loves going to pets corner and the staff give her the attention she enjoys. I find the staff approachable and willing to help. They are true to their word and are happy for products to be returned if they dont work for my dog. I probably purchase and visit more than I need to as my dog will drag me in if I walk past...which indicates how much she rates the store.

Jo
Review №70

Visiting Pets Corner is always great. They have a brilliant range of products for all sorts of pets. The staff are always so helpful. I usually deal with Sophie and she goes out of her way to advise and help me and teach my kids about animals and their welfare. Love the new decor too.

Pe
Review №71

Friendly and helpful staff

Sc
Review №72

Friendly service, great with animals.

El
Review №73

I bought my guinea pigs from here a few months ago and they are the cutest ever! Every time I go into the store they ask how the boys are doing and are genuinely interested in my pets. They are so friendly, and I always end up spending far longer than I need to in there having a chat!

ka
Review №74

Really helpful staff and wide range of animal paraphernalia

Sa
Review №75

Very knowledgable & friendly staff. Great choice of food and accessories. Fair pricing. Will be returning soon.

Da
Review №76

We were looking for equipment and training aids for our puppy staff very knowledgeable and helpful in explaining the differences

Ja
Review №77

Staff are so helpful! Very knowledgeable and friendly. Always willing to go the extra mile for you.I needed a harness they didn’t have so they called another one of their stores to see if they could get it from them, got a call the next day saying it was in and waiting for me! I can’t walk past without getting pulled in by my dogs.highly recommend!!

Ly
Review №78

Very good range of pet foods, including for reptiles. We have bought tropical fish there. The staff have very good knowledge. Update July 2017: the store has had a refit and no longer sells tropical fish but it now has a dog grooming parlour.

Ro
Review №79

I needed a new harness for my old dog, so thought Id try this store. They were great with her as she is partially sighted and can be a bit nervous. The girl spent a long time reassuring my dog and was very gentle with her. Great service.

La
Review №80

Lovely! Really nice selection of options.

He
Review №81

I visited the shop yesterday as I had noticed that my cat Misty had a tick on her chin. I was panicking as I had no idea how to get it off. The girls were very reassuring and helpful, they showed me the correct tool to remove it and talked me through doing so. They were so friendly, I will definitely be going back there if I have any more issues!

Fi
Review №82

Love it here, friendly service and high quality products, and Ive bought four hamsters from here over the years who have all been lovely temperament and very adorable! Even made a friend with one of the staff members. Highly recommend

Ro
Review №83

Staff very friendly and helpful. Love the Puppy Hour where our dog gets to socialise with other puppies and we can shop with 10% discount. This is great whilst building up our puppies supplies. The store is well stocked and maintained with everything we could need.

na
Review №84

Lovely shop with very friendly and knowledgable staff with unbiased opinions on pet food (unlike pets at home who just want you to buy their own stuff) always well stocked and easy to find what your looking for. Highly recommend :)

Ge
Review №85

I dont shop here too often because it is a bit more expensive, but its welcoming enough and theres always staff on hand to help. The only thing I would say is upstairs where they keep the pets (guinea pigs, rabbits etc), theyre actually locked behind a door with large windows. You can see them just fine but Im not sure why they are shut off like that (if theres a valid reason thats fine) but it always makes me think the little animals inside cant hear much of whats going on about them. Overall not too bad but I prefered when they had PamPurred Pets at the garden centre.

Ly
Review №86

I visited Pets Corner in Thatcham for the first time when we needed puppy food. Your assistant Sarah was very knowledgeable about all dog food, so much so that when we had a problem with our older dogs food we returned to the store specifically to talk to her and get her advice. Again she was great, letting me know all the options and giving me her opinion when I asked her advice. I went back today with both dogs and all the staff were very friendly and helpful, again Sarah went out of her way to help me. We will definitely use Pets Corner always now, having previously only ever used Pets at Home.

Mi
Review №87

Great range of pet products and, more importantly, the staff are always very helpful and professional

To
Review №88

Really nice shop. Surprisingly well stocked for its size with a much better range of reptile stuff than Pets at Home in Newbury. Staff were very helpful and seemed happy in their jobs.

Ka
Review №89

Just a quick message to say thanks to the team in Thatcham . I popped in this morning for some bits for my kitten and dog . As always the staff were helpful and friendly .Missed my chat with Annie ( she’s the young lady with the lovely silver hair ) always full of useful information on all the food products . I nearly always come away with FAR more than I planed on buying when I have seen her . She is very knowledgeable about all things food and treats !Today I managed a moderate spend .... thanks to all the staff for their help and advise .

Li
Review №90

So very friendly and most helpful. Lovely staff.Will definitely be buying my dogs food and using dog grooming. Can well recommend pets corner. Thatcham

Al
Review №91

Lovely staff, very knowledgeable and welcoming. Handy car park too! Nice to see the animals for sale kept behind a separate door, which can only be opened by staff. No traumatised creatures here!

St
Review №92

Fantastic service. Helpful staff-very knowledgeable...We had had problems with our two dogs with regards to giving them healthy food that they would actually eat... One of the staff listened then suggested a product... Our dogs now love the food that was recommended... Huge thank you....

Ke
Review №93

Staff at grooming parlour training needs to be of a higher standard but are very pleasant

Ge
Review №94

Always have a good experience. Really caring people that have the best interests of my dog in mind. Unlike any other pets store.

St
Review №95

Its better than poh but very over priced. The staff are clueless.

Sc
Review №96

Never had an issue and even pop in on dog walks to use the scales by the door. Always have treats for dogs too. Good selection of essentials for the size of the store and always friendly staff.

Fa
Review №97

Always friendly, good selection and conveniently walkable from home. A little pricier than pets at home but overall very good value!

He
Review №98

Just brilliant!! The staff are fantastic with there product knowledge and always so friendly. Theres always a treat behind the counter for my dog!

Review №99

They are grate they have lots of food for your reptiles.Polite staff members to I would recommend this shop to by things for your pets.

Ja
Review №100

Had my dog groomed and the staff were brilliant, it was my pups first time and she came out looking brilliant and looks like she had a great time. They even sent us some selfies after

Information
10 Photos
100 Comments
4.9 Rating
  • Address:Norfolk House, 16-18 Station Rd, Thatcham RG19 4PR, United Kingdom
  • Site:/url?q=https://www.petscorner.co.uk/thatcham&sa=U&ved=0ahUKEwi-rPLVnObuAhVC4eAKHUm5Cp4Q61gIskkoEjDYAQ&usg=AOvVaw2_5s-14gQkoaowSfGMV3W7
  • Phone:+44 1635 861644
Categories
  • Pet supply store
  • Pet food and animal feeds
  • Pet store
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations