Cr
Croma Stores
Sai Nagar, Anand Nagar, Thane West, Thane, Maharashtra 400615, India
Comments
vi
Review №1

Viraj nice sarvice in croma but product is not comfortable any useful different in Sony earphone not happy

A
Review №2

Good experience... Wide range of products... Staff service is good... Staff are knowledgeable and polite... Well maintained store... Need to be highlighted as customers are not aware about the store...

DE
Review №3

Excellent & quick service!Mr. Rupesh, who was extremely co-operative understood my requirement as is & suggested me the best phone according to my need.Also, bought a Whirlpool washing machine at the best price after some serious comparison!An hour well spent in buying some luxury😌

Ya
Review №4

Awesome place to shop.. All products under one roof. Staff is very professional. Nikhilesh and Mayur have been very good at guiding for the products. Amazing service👍

sa
Review №5

Croma big center Store is permanently closed. for any product purchase enquiry please visit Rmall Croma store, bigger store with widest range of products.

Ar
Review №6

We were attended by sales person Sujata. She was very experienced and knew all the technical details about the product. Happy with the service

Pa
Review №7

Abuzar is the nicest salesman I have ever met in any electronic store. He has assisted us and guided us really well for the equipments we have purchased. Do ask for him whenever you visit there.

Go
Review №8

Ms.Jyoti JaiswalProvided best service.Suggestions & feature explained very well.Good behaviour & communication 👍

Pr
Review №9

Very nice service provided by customer care service executive.My mouse stopped working in 5 months and it got replaced.Also Raja helped me to apply iPad screen guard which wasalso purchased from Croma big Center only...Happy with the service provided... recommended to everyone :)

Ja
Review №10

Ajay prajapati - one of the good service provider. He knows how to give best deal to Croma customer. Having good knowledge of product sales and services.

vi
Review №11

Sujata Mayekar Madam responded to me very well. She helped me to know the whole thing. I got very good cooperation from her and she gave me a lot of information about the AC product price of the thing. I felt really good. I dont think Im in the mall, Im in your house, theres someone in your house, he understands you.

Ab
Review №12

Excellent support by consumer executive Sujata. She confirmed next day delivery and installation of my split AC. Figgers crossed.

Sh
Review №13

Great Location, ample space, supportive staff.Especially Rupesh sarode is a very supportive and helpful person thought out the purchase process.Kudos to croma team. Looking forward to seeing you all again.

Te
Review №14

Brought Croma Fridge It Has 3years of warranty But it Stopped working within 3months.. Calling several times to get it repaired but no one is bother to come and solve the problem. They are saying mam Jese bandh hua wesa chalu bhi hojayega. Now what should i expect from such brand. Total waste of money and disgusting customer service.

av
Review №15

Good range of products, staff is very helpful. Croma executive Mr. Nitin helped us right from product purchase till it is installed, there was lot of follow-up needed with installation partner but Mr. Nitin took care of it. Full marks to customer support.1 star less just because I didnt not find much offers with respect to Credit Cards and Finance options compared to reliance digital.

Ha
Review №16

Shubhangi! Very good service, proper product description and very nice and jovial.we purchased the product after she convinced!Good work keep it up!

sa
Review №17

I was helped a lot by Mr Raja at Croma Store . He was very helpful. I would recommend Croma over any other medium of mobile purchase. All the staffs are very cooperative . It was pleasure .

Sh
Review №18

Big store. Staff is courteous. Mr Amit, Mr Sanket and Mr. Vinod guided us from choose of right choice of ac to billing. They are non impatient if you dont buy anything, they still help, which is a right attitude. There was a billing issue which was resolved after several rounds of consultation. I bought Whirlpool inverter ac, got it installed. I would like them to be more realistic about the estimation of installation charges.

Sa
Review №19

Very nice purchase experience with chroma big center. Specially staff Mr.Sanket has given details information about the product, also provided additional information about the present offers by chroma. Looking forward for next purchase from chroma only.

Al
Review №20

Good for home appliances and electronic but also not to good offer and schemes there

An
Review №21

Service was really nice. Rupesh helped us a lot with the choice of washing machine. Really good experience with the salesperson . Happy to shop here.

Ra
Review №22

Excellent serviceThanks for all your help Ms. SADHANA for explaining the product in details and use of it .

Sr
Review №23

Arjun and Moshin had supported and explained very nicely. After asking the same thing they were explained by smile. Courtesy was very good.

Su
Review №24

Extremely good customer service. Very cordial staff and gave good info about all products. Specially pleased with the customer service of Rupesh and Nikhilesh Padey. Would visit for my electronics purchases

Hu
Review №25

Worst experience bought a croma refrigerator. With 3 yrs warranty. Has been facing a lot of issues with it. It stops working frequently. Had 4 tech visit problem still not solved. No body ready to help us out. Tried contacting call center no one is interested to see the problem. Technicians are also making fake promises for visit.

Bh
Review №26

Shubhangi & Kailas -Provided best service.Suggestions & feature explained very well.Good behaviour & communication 👍

Sh
Review №27

Excellent service by crome staff at ghodbunder. I would also recommend and excellent service by their staff. I an visit again.

Na
Review №28

Abuzar was a fantastic support and very strong in convincing the customers to buy the right product as per their requirement.Such people are assets to the organisation.Happy to have assisted by him .Thank Abuzar

ma
Review №29

Good range of products. I went ahead and ordered sony tv and o-general ac. Staff helped us to get maximum discount.Special thanks to Mr. Nitin who helped me through out the process right from deciding on purchase to the installation.

Vi
Review №30

Sales person Abuzar provided with proper information and help purchase the washing machine. Proper Assist and detail information.Happy customer.

Na
Review №31

Bought an AC from the store... the croma associate Mr. Nikhilesh aas extremely helpful.

Kk
Review №32

The service provided by miss subhangi was excellent as a sales representative. We just planned to go for enquiry, but as she was efficient enough to make us place the order and purchase the same.

Ma
Review №33

We visited Croma to buy Airfrier. when we asked for discount we were promised they refused to give discount saying that discount was meant only for NEW CUSTOMERS NOT FOR OLD.WE SAID GENERALLY MARKETING POLICIES ARE NEVER MADE TO SHOW STEP MOTHERLY BEHAVIOUR TO OLD CUSTOMERS AND I WAS ONE SUCH OLD CUSTOMER WHO WAS DEPRIVED DISCOUNT.GENERALLY OLD CUSTOMERS GET LOYALTY BONUS, BUT INSTEAD I WAS DEPRIVED DISCOUNT TO FAVOUR OLD CUSTOMERS. CROMA FINALLY HAD TO GIVE US DISCOUNT.

al
Review №34

We purchased AC from this store. Their delivery was quick and sales lady Sujata and Vinod helped us select right AC for our home. Also got discount from croma compared to other showrooms. Prefer to go on weekends as they have cashbacks from many banks only during weekend.

De
Review №35

Excellent service with great offers. Rupesh attended professionally and helped me get a good deal on AC.

Vy
Review №36

Good Service. Mr Raja assisted very well in choosing a good mobile

Vi
Review №37

All staff members are very cooperative. Very good service, huge range of products and lucrative offers. Highly recommend Croma.

Me
Review №38

Nice dealing. Humble staff and lot of variety. They give maximum discounts and best proceZ Rupesh is nice staff person

I_
Review №39

Excellent & quick service!Mr. Vikram Nikam, who was extremely co-operative understood my requirement as is & suggested me the best phone according to my need.

Up
Review №40

Sadhna and Vikram have given a very good service. I am happy

Pr
Review №41

Croma at Big central mall has wide variety of products. I purchased Kent water purifier. Service was quick and they arranged for quick installation. Sales representatives Lata and Sadhana were helpful and provided quick service as promised. Thank you

Vi
Review №42

Ordered a couple of Samsung AC for my parents home . Inspite of me sitting outside India, the purchase and payment was efficiently handled by shubhangi. There was issue at time of delivery where only one AC was delivered against the two ordered but shubhangi resolved the issue and got the other AC delivered promptly the next day. Good professional and courteous staff at this croma location living up to the tata brand and trust.

Is
Review №43

I Recently purchased product croma Store ther was a staff name Nadeem vary helpful to purchase Best product for me

Ru
Review №44

Today we visit your mall one of your employe greet me I will visit to get the details about microwave oven. Employee Sujata udaykumar Mayekar tell about product we are satisfied about the detail very good satff and nice higenic place thanks.

Sh
Review №45

Vikram Nikam provide best service at Croma center. He is one of the best customer attendance persons Im feel

Sa
Review №46

Excellent & quick service!Mis. Sadhna , who was extremely co-operative understood my requirement as is & suggested me the best cooler

Sa
Review №47

WHILE BUYING CHECK PRICE ON AMAZON AND REPORT THEM. THEY ACCEPT ITBought my AC from here. While buying, I found AC with same specs & brand but with lesser cost on Amazon. So I showed it to them. They discounted the price to the one displayed on Amazon. Additionally we can get bank discounts if applicable and no cost EMI sometimes not available on Amazon. Moreover, we can contact Croma if we find any problems with our appliances instead of running for customer cares.

Vi
Review №48

Vikram Nikam - Good service and well explained about products..Thank you.Regards,Vikrant Jadhav

Di
Review №49

Sujata and subhangi has benn provided good and satisfactory service

Pk
Review №50

It was a great experience with vcroma, i was waiting for availability of Playstation 5 Consol, since many days, but then i got a best response from croma store (ghodbunder), i have ordered and they said it will be delivered in 3-4 days mostly.. let see.. waiting for it.. btw thanks once again croma ❤🤘🏻😊

Ra
Review №51

Recently we bought Kent Purifier and Morphy Richards OTG. Ms. Sadhana from Croma were really knowledgeable and patient to answer all of your queries. The service provided by her and technical knowledge about the item is outstanding.

Ta
Review №52

Just visited croma store. Nitin nd subhangi Handel our enquiry very cordially.

An
Review №53

Great service..very helpful staff..specially Adninath.. very helpful and prompt.. would certainly recommend

Ge
Review №54

If you need good service and wonderful discount after lockdown do visit the center. I went after my daily use appliance broke. The staff was very welcoming with all necessary safety. Ajay kumar prajapati was a person knowing answers to all my queries. Great experience.

ma
Review №55

Sanket. It is good time to visit chroma.. Friendly staff.. Good care♥️♥️

Av
Review №56

Arjun was able to guide us with iur requirment. Staff was knowledveable.

Ma
Review №57

It was really great experience to talk with Mr Ajay Prajapati. He really guided us in superb way for all the soundbars.

Ro
Review №58

Sadhana: Brought a Kent purifier from Croma. Thanks to Sadhana who provided detailed information on various water filters available in market and based on the requirements suggested the best purifier for use.

Ni
Review №59

The service was really good and he explained stuff also very well . His name is Raja

Ki
Review №60

Sadhana- explained the product really very well... told us about the offers too and gave us multiple options... Appreciate the service. Thanks!!

As
Review №61

We had a very good experience with Rupesh...a complete experience of customer satisfaction...Appreciate his way to deal with customers....

Ar
Review №62

Good Collection. Helpful staff. Promo offers equivalent to online stores.

ha
Review №63

Good service ms shubhangi assistant Very well in choosing a good ac

Pa
Review №64

Excellent services by Rupesh Sarode and Abuzar well trained and experienced 👏

Ni
Review №65

Really appreciate the help given by the store staff for the voucher redemption. Clear and crisp information provided about the products purchased.THREE THUMBS UP FOR Lalbabu.. keep it up

Ha
Review №66

Very satisfied with the customer management of Mr Amit Naik. Thanks for all your help.

Ro
Review №67

Mr. Raja gave us excellent demo about the phone and the information & services provided were excellent.

Re
Review №68

Mr. Raja on behalf of Samsung. Whom we called Samsung Raja was very helpful. He gave us good review nd helpe us to choose good phone. Thanks Raja

Am
Review №69

Pleased to shop here. 10/10 service. Thank you Mr. Mohsin. Guided me to the best product available in my budget with all options therein.

Ga
Review №70

Your sales executive sandeep gupta was nice guy and very helping

De
Review №71

Good service by Raja poojari ( Samsung)

Br
Review №72

Good & attentiveAlso shared all possible data n knowledge about the product along with how to take care in future.Good guidance towards long lasting durability on the product.... Raja Poojary

Ma
Review №73

Nice experience with chroma and staff behavior was great.Mr. Raja gave his 100% output towards his responsibility.Hope to visit again

ke
Review №74

Mr amit naik gave good product description regarding dishwasher

Ra
Review №75

Mr Abuzar has explained very systematically about split AC specifications & various offers available on the brands. Ultimately it helped in finalising my split AC.

Ak
Review №76

Large variety of products and very good service given by Saurav Pandey

Ak
Review №77

Service was good.Nice Explanation provided by executive Raja

Yo
Review №78

Vikram was very helpful , provided good informationEnjoyed bying product at croma

Mi
Review №79

Good Services, Mr Raja helped us exchange our old phone and suggested better phones

Dh
Review №80

Hi, Subhangi and Sujata guide me for AC . Very nice information giving to us. Thank you cooperating.

Su
Review №81

Good Service.. Person Vikram and Sanjay sir thankss sir

AL
Review №82

Hi dear team croma i meet your executive sadhna she is Very politely guide with me and very nice service and offer provide me i am happy 😊

Ra
Review №83

Very knowledgeable and polite staff -Sadhana. Explained products feature in detail that helped us to choose from varied product range as per our need.

vi
Review №84

Nice service by Agent Arjun.satisfied with the service and the products. Thank u.

Up
Review №85

Satisfied with the service given at croma , and sales executive ( raja poojary ) had shown variety of mobiles and updated the specification of mobile , cross.o should hire more such sales executives, highly appropriate his effortsThanks Raja

Tu
Review №86

Rupesh very good convo n service n polite.

Pa
Review №87

Vaishali has great customer oriented skills and pays close attention to personal needs. She catered to our requirement and needs. I would highly recommend her to anyone looking for products with certain requirements.

Sa
Review №88

Service is good. Good knowledge service representative RAJA, Nitin

Ro
Review №89

Met imran here in Croma... awesome person... highly recommend you come here and ask for his courteous services

Mi
Review №90

Visited Big Center Croma Store, GhodbunderThanks to Abuzar from Samsung representsHelp me to select modal and provide me with proper information about the productStaff behaviour is very good and politely attend my all query

An
Review №91

It was a great and hassle free experience. Nitin has done a great job.

Kr
Review №92

Sanket and Ajay were very humble and sincere to me, they provided me product knowledge and helped me to select the right product, Thanks to Visionary Shre Ratan Tata sir for creating such platform for us

Va
Review №93

Customer centric approach. Very good at service. Thank you Shubhangi ji for your service.

Ke
Review №94

Mr Nitin Phatak explained the product in detail and is customer centric...Keep up the good work...

Vi
Review №95

Vikas was Outstanding. He was friendly and answered all the questions. He always ready to helped me to pick the right product. Thank you Croma!! Very good experience.

G_
Review №96

Nice to attend me uma n good products to sujjest

Am
Review №97

Best people... Mr. Sanket and Raja .. very polite and humble staff. Quiet happy with the service and the way the approached and sorted my issue. Special thanks to both.

Su
Review №98

Good product knowledge given by Amit naik and good service

CM
Review №99

It was best ever experience at purchasing of chorm BT speaker bcoz of croma staff named Mr Ajay Kumar, very well behaved , knowledge abt product . Most important thing is he put efforts in selling product and good natured guy.Thanks a lot chroma

Pa
Review №100

Very good service provide by mr. Ajay Prajapati.Very polite and respectful communication skills.Thanks for Ajay.

Information
0 Photos
100 Comments
4.8 Rating
  • Address:Sai Nagar, Anand Nagar, Thane West, Thane, Maharashtra 400615, India
  • Site:http://www.croma.com/
  • Phone:+91 98338 65217
Categories
  • Electronics store
Working hours
  • Monday:10:30AM–9:30PM
  • Tuesday:10:30AM–9:30PM
  • Wednesday:10:30AM–9:30PM
  • Thursday:10:30AM–9:30PM
  • Friday:10:30AM–9:30PM
  • Saturday:10:30AM–9:30PM
  • Sunday:10:30AM–9:30PM
Service options
  • Same-day delivery:Yes
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