Such a bad service. They do not pick calls on time and if by chance picks they do not resolve problems properly and everytime wastes time and confuse clientss and give very bad service.

Worst service provider, remote turns out to be faulty after delivering and in turn ask to buy a new one from market. Worst service provider

Wrost service he never accept phone call baddest cabel network

One of the most pathetic cable service, also they have declared monopoly in my colony, god know wat for?They only call u to recharge or make payment, rest of the time they are sleeping, you cannot even think of how terrible they are.

Pathetic cable serviceIlletrate girls do not have manners to talk to customer.staff is very worst . Do not use their cable or internet services.

Very very bad service no one atleast picking up the phone..not taking any complaints not even courtesy to call back.

Worst cable operators, will never suggest anyone as cable operators doesnt care about customers n half of the time most channels r not working as they r not able to pay their dues.. very bad service n never pick phone when u call but when the time comes monthly due they will call n disconnect ur cable line b4

HORRIBLE SERVICE... DO NOT TRUST THEIR SERVICE...1) Extremely bad at technical support2) Horrible oncall customer service3) Technicians do not answer the phone calls.FYI - not a single good review about this company on google. The company employees and owners need to introspect on their service. Good luck with your business.We customers will pay double the amount if you give a quality service.

PLS DONT GO FOR THIS BROADBAND . We have two connections . One we have taken for our office. We are suffering badly , every day they have network issues. They are the pathetic service provider.

Worst network you can ever subscribe to pathetic service you could get for your money,change the name to cheaters cable network.Exorbitant prices, no management for ebill payments, would cut your services even if you pay bills.If there could had been negative stars this could be number one for the race.Dont subscribe to this network at any point of time..

Worst service.. whenever we call, there is no one to answer the call. if they pick up the call, there is always never proper response. They need to be called 100 times a day if the connection is lost. Every Month, they have connectivity issue or the system is low. They tend to cut the cable on 1st of each month, and then they say its the system who does it. Ok, we understand the system maybe programmed like that, if that is it then you should better keep your service proper. Today, 23rd of May 2020, our cable went down in morning @ 8 am. We have been calling them since the morning and they have kept us waiting till now, its evening now and when we call them they are telling us to wait for half and hour, we will do your work. But still the services are down. I wish google had half star, because they dont even deserve one star.They once gave us the number of one of their representative, Manoj , he never picks up the call nor he answers properly to our question. I just hope may be this might effect their service a bit.

Worst service ever, there should be negative ratings for such useless people no one is ever interested in picking call and no one will help for any issue, and their app which never allows you to register any kind of complain.

Help line numbers are always busy.Not responding to Calls for daysPathetic service

HiWe r required to constantly follow up and call them. In last 3 months I hv telephoned at least on 12 occasions I was asked to send mail which I hv Sent on 5 different dates. Still as on today my problem is not attended forget about resolving.One thing they immediately do is cut the connection on dot date but don’t care to attend customer’s difficulties or check extra payment made by me to them.What’s solution can anyone GUIDE

I hv never seen such a hopeless service we r SZS n during this lock-down csnt move out n tv not working properly we must hv done 40 calls no response paid Mays money on-line

Poor service quality.. Customer service never accessible to resolve issues. No Landline or mobile no works when we try to resolve issues..One just have to keep waiting when they wake up. Worst service standard.

Worst cable service networkNo one answers callsMany channels not available even though in planNo perfect plansCall the pick up is just luck by chanceNo one take this

Simply a third class service.disconnecting the connection without even informing.while paying there bill we get an automated msg from the system.the bills are paid on due date still .they dont even respond to calls or have any courtesy to rep on whatsapp.pathetic

If your call received by the customer care you will be the luckiest person on earth... When you call for complaints generally two things happens. Same number (though they will provide you five numbers... Last two digit 30-35) will keep ringing, no one will respond until it is gets disconnected or you will find the line busy... Go for it if you dont have a choice like me...

Horrible serviceCustomer care no is nt working at all and the only response you get after visiting their office is 30 mins mein hoo jayega chalu but its now over 4 days channels paid for nahi aa rahe hai

Pathetic service provider, please dont take this service otherwise you guys in a big time trouble.In this era, where internet is lifeline for any business, these people have their servers down every second day or have some issues in the fibres. On the top of it, the call centre people are not human they are tape recorders who keep on repeating same lines which has nothing to do with the correction of your issue. I have faced this n number of times. Please read this review before you are getting into their trap.

Ok ok

Worst services.. Theyll never answer ur call..In fact worst is n understatement for them.Network fluctuates all the times.Will never ever recommend this network to anyone..

Worst Internet providerThey dont care of servicing just wanted payment every month on time.Their service will be down for almost every day.DO BUT go with thier INTERNET service

Trying to get new cable connection but the only response we get from them is Technician is on his way and will get your connection done by evening (P.S. its already been 2 days that their technician is on his way)

Cable is not working since last 4 days, my payment is clear till September.very poor service from customer help desk. Whenever I tried calling them either they dont pick up the phone or if answer then will give you all false commitment just for sake of doing it..when I visited their office I got to know that they havent paid money to some office and due to zero balance cable service are shut. They dont even deserve 1 star but no choice given and minimum 1 star has to give to give our review..

Worst Service provider.... Customers/Users should unite to Boycott them.... I personally have gone through Hell to get even basic things done. Having them as a Cable TV/Broadband service provider is a Nightmare. Come out & Stay away....

I am having horrible experience right now. I got an hd settop box installed. I paid 3500 rs. But they are not activating any channels. I called them 20 times. I am going to file a case in consumer COURT if they dont give me my refund. PEOPLE PLEASE DONT EVER BE A FOOL TO SELECT THEIR SERVICES. I AM WARNING YOU. WARNING!!

Internet is not working since 2 days made 100+ calls no one is answering since everyone is lock down, I am doing work from home their office is close. Internet is very important now a days atleast there should be some solution to this.

Im Staying in ghodbander road bhayandar pada. This is the worst cable network Ive ever had .. every week atleast 2-3 days this network doesnt work. And plus they are charging in an advance full month money.. and such service they are providingHave to complain again and again.. your day gets over by the time they fix the problem. Really tired of this network. .. there is no 0 star in rating else I would have given that for sure .

I wish i could rate zero star for this service. Worst cable service and hopeless people. They simply do not answer your calls. Phone number is as good as non exsistence. Please dont think to use their service.

If there are negative feedback than I give because I am paying rent since 3 months and there are no cable connection and also staffs are making fool every time...Shame on...

I can see maximum people giving 1 star rating & is fully justifiable. the broadcast per se is good but just in case if you face any issue, the turnaround time taken by the service team is too much. First of all they are not easy to access over phone. The team really needs to gear up if they need to survive the competition by Tata Sky, Jio Fibre TV service etc.

Very very poor service in our area.no person to pick calls on phone lines .4 or 5 days service continue disturb in this month till today .very very poor service.

Worst service. None of the helpline numbers are picked up, even mobile numbers. Its just ringing. No response on whatsapp number as well. Even after paying the bill on time each month, connection is disconnected.

Horrible service. Connection was unstable all the time and when you call the customer care, they are very rude in their replies. Recommend you to explore other options in your society which are much cheaper and not waste your time, money and energy in this service provider. Complete disappointment.

Please dont take services very bad experienced they take recharge amount in time and 15-20 dyas in a month no service, in recharge time it will be ok..they asked to bring the WiFi pot to there office at bhramand for reset, dont use or dont trust them ..

Pathetic and worst service provider seen ever.Connection drops are pretty frequent, especially on weekends.Response to your complaints is also very poor.Wont recommend to anyone.

I wish i could rate zero star for this service. Worst cable service and hopeless people. They simply do not answer your calls. Call centre is as good as non exsistence. Please do not avail their service.

This is really the worst service I have ever seen. they never respond to calls and have zero manners

Please do not go for this service. The customer care is pathetic. They will cut the phone on your face and not pick up again and keep the phone busy. They say one thing on the call and then the second time another agent will not know what the first agent said. Please do not go for this service. Its the worst ever. Not recommended. Wont even give it a single star.

Pathetic service. They never answer the phone or solve your queries. They only come on time to collect their money

One of the worst service provider. Do not subscribe any service from them to avoid frustration. Completely unprofessional and mismanaged cable operator

One of the worst cable service I have ever experienced.. the staff is the worst and you really cant rely on them. Despite making payments on time they still have disconnected my services. Everytime we have to go to the same hassle with the service provider. Will never ever recommend this service provider to anyone. Actually they have a lot of attitude just coz they have got customers begging for service.Worst service ever

In spite of paying they disconnect the cable connection. And not answering phone call. These people are fraud.

Their phones have been disconnected, so customers cant call them from grievances. Plus they dont even sound apologetic for not being able to broadcast cable even though its been more than 3 weeks of us paying them. All they tell you is that the operators Manning the channel loading are overworked and cant do much.Now cant even switch to Tata Sky or other providers as the cable is refusing to give it back.

3 rd class service no response from any team no co coordination within team visited for Internet commercial plan but still no response

Difficult to make payment. Unless they generate invoice for amount.

The most pathetic cable service. I really wonder how people continue to use this service and how such a company who loot common people continue to run their business. Thaneites should come together and file a common complaint against them !

Never choose this cable network ..worst people N service ... Never reply .. and over rated customized cable packs

Very bad service. Dont care about customer..Internet speed is very bad...Not resolve customer complaint . Dont even answer your phone when internet was not working..Trust me guys dont go for their service....0 Stars for S S cable internet

Very bad services no one reply from customer services……Staff is making right & systematic plan of closing business…..Owner needs to check process and SLA of each quires raised by customer.

The worst service provider that you can imagine. Had there been an award for the worst customer service, I am quite certain that they would have been a strong contender. I am forced to give them 1 star as Google doesnt allow one to post with 0 star rating (LOL). But if youre reading thia you may consider it equivalent to zero star rating.

They never pick up the phone when we call, nor do they keep customers advised regarding problem, or whether they have downed the network as they have some technical work.. Poor service

People never pick phones. No response on mobile number as well

This provider does not deserve even 1 star rating. Pathetic service. No one answers the land line. Payment done on 16th Feb 2019. Its almost 1 month now, still channels not working. Specially regional language like marathi. Have paid 464 inclusive gst..initial everymonth it was 380 and still channels were running. No customer service. Lady who sits in waghbill office near cherry hotel has no ethics to talk to customer. I would suggest everyone not to go with S S CABLE NETWORK. THE WORST SERVICE !!

Worst service. They always promise false when you make any complaint. Unless and until you become aggressive they do not try to resolve your complaint. Doubtful about competency of the staff. Yes but very perticular about payment collection. Once they collect payment they forget customer. Not recommended at all.

Very Very Bad Services. They dont care about your problems. Customer service is never available when you need their services.

Amazing service.Their board line nunbenu are busy 24x7. Amazing company, too busy for customers.

Pathetic service as well as service person..Finally after getting no response on phone and shouting on this person called Mahendra, he gave 4 numbers none of which you will get through..Hope less and shameless team.

Customer care no. are useless they never pick your calls but for new connection number are always available - the worst worst to worst service from this company - sudar jao nhi to band kardo

Worst service worst staffZero professionalismThink twice before you go for it

Worst service provider, never responds to calls, least bothered about customer. Complaint should be registered against them.

I wanted to deactivate a channel so I raised deactivation request for multiple times but requests automatically gets removed from request status section

Horrible service. Never ever take their cable or internet service. Their customer care number is never reachable. The technicians never pick up. Inspite of paying I have no cable for over a week and I am just not able to reach them.

The service is just pathetic. There is no intimation that the subscription is going to end they will cut the connection. Even after paying the bill online, The channels are not subscribed. Its 5th day after the payment we are not getting asny service from this ss cable, and the worst part is customer care numbers, they have provided the chstomer care no just for show off, but no one picks the call Its almost over 100 times we have tried in these 5 days, but they dont pick up. Worst service provider ever. Dont subscribe to this dth connection, or else you will loose your money.

1 star bhi nahi du itna bakwaas net hai.. worst network, worst speed ever. And youll have to call to them 3 to 4 times in a row then may be thell pick up your call.. and after that the call on the call will take 10 min. To just search your id. Bandh kar do bhai. Chala q rahe ho jab service dene nahi aati.

Useless taking money in time ..but not providing service properly ..Respond to customers properly dont keep land-line a side ...Orelse completely close ur sscable irritating everyone dont waste our time

Do not take cable network from here. Worst service. The staff is also arrogant.

Worst cable network...No proper response from the customer care.They do have 3 to 4 contact nos but all will not be working when we call , line will be busy like hell..Times they do disconnect the network without proper communication..very very bad service. I think this cable network service is not able to earn one single star......worst.

Very bad service. No customer support and telephone support. They are not received any phone calls or not on What app also. Actually no star for this.....

Worst service need to close there bussiness if they cant service proper

Worst internet service provider.Most of the time internet is not working. When complaint about it, said they will send their executive to check. But no one bother to for it.When again call next day, they said they will not send any technician and if I want this issue to be resolved I should bring my router to their office.Hopeless service & staff.

Pathetic service. Even after paying dues on time connection is deactivated. customer care executive dont even have courtesy to take calls.

No response from Customer Network.No clarity on the bills. Disgusting service experience. Will never recommend it to anybody.

No words to grade worst service. Everyday same steriotyped reply MECHANIC WILL COME. waiting for last 15-20 days for mechanic to come. Oprator will say she is the only one working in their office.No seniors in office. They cant give mechanics mobile number. USELESS SERVICE. NOT BOTHERED FOR CUSTOMERS.

Prompt in collection and pathetic in customer service. Particularly, everyone in Rustomjee Urbania should go for Airtel only and ignore this scrap.

I have never had a problem with customer service before except today at this hour... 2 impolite and unprofessional reps named Sujit and Akash... Who cant even speak well... They have not acknowledged my concern., yet claim that I am lying about not being able to access the website... I have recorded my calls and if dont hear an apology from the two reps.. I will be forced to report it to the police for mental harassment... You can make a fool out of me... I also work night shifts and have worked at call centers.... We were never taught to disrespect our clients.... I hope I never come across these guys ever....i hope you are recording your calls too... So you will know what extent they have been misbehaving..... I am very unhappy...

Very Bad customer service. They have mentioned 24/7 customer service on their website and do not provide in even for 5 hours. They charge customers as per their wish.We have been overcharged and no reply to mails.Please dont take their services

Atleast answer the phone or open other communication channels like Whatsapp or SMS. Despite paying monthly bill, there is no service available

No responce castomer care no

WOULD LIKE TO BRING TO THE KIND ATTENTION OF EVERY SINGLE CITIZEN IN THANE USING THE SS CABLE NETWORK WHO CAN CON GULLIBLE CUSTOMERS SPECIFICALLY SENIOR CITIZENS AND TAKE THEM FOR A JOY RIDE !!FIRSTLY ITS A MONOPOLY RACKET WHEREIN FOLKS NEARVY VASANT FIONA AND VASANT LAWNS CAN ONLY AVAIL SERVICES FROM THEM. MAY I REPEAT ITS A MONOPOLY RACKET.SECONDLY THEY CAN SPEAK JARGONS TO YOU AND ASK YOU TO TAKE THE YEARLY PACKAGE WITH THEM SO THEY CAM HAPPILY GO ABOUT SQUANDERING WITH YOUR MONEY GIVING YOU A JUNK BOX THEY SO CLEVERLY CALL DIGITAL SET TOP BOX. MIND YOU ITS A CLASSIC PIECE OF PLASTIC BOX.THIRDLY DONT EVER MAKE THE MISTAKE THAT APPARANTLY MY 76 YR OLD MOM DID WHEREIN SHE PAID THE OCTOBER CABLE TV CHARGES BUT WAS NOT ASKED TO SIGN THE CARD. AWESUM RIGHT, (FREE DIWALI BAKSHIS WITHOUT HAVING TO ASK FOR IT) WHEN THE FAT CABLE GUY RETURNS BACK ASKING YOU TO PAY BOTH OCT/NOV CHARGES. AND MIND YOU THE FAT COLLECTION GUY IS VERY PRUDENT WHEN IT COMES TO MONTHLY COLLECTION AND HE NEVER FORGETS A SINGLE OVERDUE..DUHHHHHNOW HE HAS CONVENIENTLY SWITCHED OFF OUR CABLE CONNECTION AS WELL !!!

Please consider this a negative rating..They want me to go to their office and make payment else they wont renew my internet pack.. worst service

Very prompt in reminders for payment but worst in attending to customer complaints.

Useless customer care. No proper response.

It doesnt take reviews without a star else these guys dont even deserve that one star as well.. pathetic service, worst staff... they do not even bother for the walkin customers and are rude as well...

Worst service. Bad response to customer.

Horrible experience. Customer care numbers dont work. Full amount paid but no service.

One star is also an over exaggeration of their service, especially cable. TRAI should come up with guidelines for such mom and pop cable service providers, especially around customer response time and impose penalties for delays. Business model seems to be only money extraction without any value

Worst service, these people charge more than other networks gives you absolutely worst service, dont opt for it..giving one star because I have to..my actual rating is -5

Horrible service ,customer care numbers not reachable at all times. They keep telling that plan needs to be changed and keep calling for it. Once payment is done chanels arent available even after full payment and customer care not available.Such a nuisance!

Pathetic service. No one picking up phone on any of their landline or mobile nos. Trying to call them since last 3 days!

Very bad service... Landline comes engaged continuosly...any complaints they dont attend....its already 3days I have shifted.. still waiting for their support...new comers pls do not choose these people

Serious Suggestion ,Dont go for this cable connection. Frequent disconnection ,poor quality . you have to keep chasing them ,if you fail then no connection still they will charge you for the whole month. i have installed connection its a new installation new setupbox , all sets down in 24 days and after that no cable for 3 months and they are asking for money and when infomed no one came to attend the complain then they say we came but you r not there its your mistake.

Pathetic service..even visited their office with no response and contact number never contacts.. I think they have kept the receiver aside...worst service ever

Should add the Zero star button here, No one receives the call. Very poor service. Tried to call almost 15 to 20 times but no one picked the call that too in different times and different days.

Unfortunately there is no marking below 1, otherwise would have marked .001 or something! Extremely bad team - do not know how they managed to remain in business till now. Unprofessional,uncivilised,unacceptable... you can put all un’s against them- but they are unshaken. Seems need to be trained/treated thru other means.

Very worst servicePlz never take these kind of servicesNo one ever recieves any callPathetic

Fortunately Google wonot allow to give rating in negative, very bad and pathetic service, no repect to customer, untrained staff.

Please be aware about the Dolphin Internet they sold the entire Internet broadband business to 1&1 internet which is pathetic we paid for 6 months services and from last 1 month in a haware CITI Internet is not working no one is there to listen on the issue , we should take action against the Dolphin Internet and Discontinue all the internet by Dolphin and 1&1 and approach Mach1 which is Best in services , He’ll company Don’t but any internet plan from them .