Great place nice helpful staff needed a certain plumbing part and they had it and the plumbing section was very well stocked

Staff is super helpful and really nice. Everyone is eager to genuinely help!

Such friendly staff.Have a great selection of useful parts and general hardware, paint, supplies, keys made on premises.No long lines. Fast knowledgeable employees and such a pleasant expression.Next time we need something, well be coming back.

Convenient location to both Rockland County and Bergen County, Friendly well trained staff. Paint department works well with homeowners and Professional Contractors to get an almost perfect match every time. Store’s like Home Depot usually can’t match clear!Family owned and operated along with regular workers who often stay there for years.

They had exactly what I needed for my cabinet restore the hardware

Love this place everything from hardware supies to kitchen products. Very helpful and knowledgeable staff.

Great place. Clean store All around very friendly staff. I will go back again!!!

This is a nice place and they make sure you are satisfied with your purchase. The delivery guys are awesome and distributed things in a way that would be easy for me to finish my project. Thanks a lot ACEThanks to their on time delivery I was able to finish my front garden

Went to the store in Suffern NY, Nice big and bright, Very clean. They have a million things. Very stocked. Everyone was helpful. I was very impressed, Will go back surely.

Small town, old fashioned hardware store that has just about everything you could ever need for projects around the house. Plus, they are open on Sundays!

This is a cool store and super friendly. Has everything from paint to a huge toy section!

Great place. helpful staff. everything you need in one place. a true gem

Amazing service as soon as I walked in the workers were very helpful finding things in and out in less than 5 minutes 😀

The staff was very helpful especially the young guy in the paint department. I needed a key made for my car and although they didnt have it he looked up the information and wrote it down so I could call around asking for the style I needed.

Luis in the paint department, help me making my key was very friendly and professional. What a great employee. He makes me want to continue shopping there. Great employee! Hes a keeper!

Ordered online for in store pickup, called to confirm my order was ready for pickup and was told that they didnt have an item that was listed as in stock on the site, stroke one. Called when I arrived to take advantage of their curbside pickup, they said someone will be out eventually, 10 minutes later I was inside the store, strike two. Once I got there I told them my order, they brought it out quickly which is why it isnt 2 stars, however when I noticed the shovel I ordered didnt have a metal wedge I asked to switch it for one that did, they didnt know how to do a return and had to figure out the difference and charge me separately, they also could not refunded me for the item they didnt have, strike three...I will be found at Home Depot from here on out, even if ACE is a late resort on a Sunday.

Really polite and helpful staff.

Ace hardware in suffern ny is great. 2 floors lots of home decor in addition to the usual. Good parking

Ace Hardware sets the standard for customer service!! Employees were available, attentive and eager to help.They were easy to spot and didnt appear inconvenience by my questions. In addition, the staff was in uniform, not idle and informative. I was so stunned by the rarity of their service that I was speechless, and couldnt wait to write this review.

Its truly amazing what one little store can stock. The staff is always friendly and helpful. Before running to the big box store, try Rainbow Ace Hardware.

Very knowledgeable employees. Very willing to help.

A bit on the pricey side but always have been able to find What Im looking for. if they dont have it they can order it .

Place has everything. Very helpful staff.

Family style, friendly, knowledgeable, helpful, staff. Just like the old time local hardware store that had a bit of everything you need.

The store has so many different items and a great staff.

I love this store! They carry so much more than hardware....it is one stop shopping and the staff us super helpful! And as a Realtor, I need to have a LOT of keys made...every single one they have cut for me has worked perfectly.....often very hit and miss when cut at the big box stores.

I was looking for a couple of pieces for a Raingo gutter & downspout system. They came up online as being “available today” at Rainbow Ace. I decided to call and double check. Sure enough, the parts were in stock and the folks on the phone were very nice.Before I took the 1/2 hour drive to get there, I made a list of everything I needed figuring I could also hit the Home Depot in Mahwah. Well, I never made it to HD because Rainbow had everything. Deck screws, star-drive trim screws, DAP 230 caulk, PVC pipe fittings, electrical items, etc... etc. I also noticed a great selection of parts and accessories for Weber grills... a garden department... paint department... items for the home... health and beauty stuff... this place is unbelievable!Suffern is a bit out of the way for me, but I’ve been back twice and will make the trip again!

Not just hardware....amazing selection of just about everything and anything. Very eager-to-help staff. Well worth a visit.

Great place run by family! That makes a big difference!

I love this place! Loved their variety of items that you can choose from. You can buy some Christmas presents here to! Big store...go there!

This is one of the best local stores around. They have everything! They always have exactly what I need. The staff is very friendly amd helpful. Highly recommend.

Well stocked... friendly... and local....i shop here as often as i can

Friendly staff, and a great assortment of items from hardware to home goods, I frequently shop here for those odds an ends you need for the home, beats going to HD or Lowes for a few screws or light bulbs

Beautiful store, well stocked. Prices may be a little high on occasion, but they are bound to have what you are looking for. Worth browsing around the store, especially the basement.

Great staff, very helpful.

First off the staff is always helpful and the selection is great, but... what’s up with the store hours? A lot of stores HAD shortened hours due to COVID-19 restrictions, but have since returned to regular hours. Does this store only cater to retirees?

Excellent customer service. Right when I came in, an employee walked with me to show me the item I had called about earlier. I would go back there the next time I would need anything for my home.

Big store. Good selection and great service.

They had what I needed in a pinch and costs were cheap. No complaints here! Needed replacement battery for my key fob and replacement handle for toilet. Ez fixes

$$$ but well stocked and well organized. Very helpful.

Ace hardware sell high quality stuff you wont find at home depot bc the margins are lower or price points are too high. Ace has the stuff and I am always impressed. Keep it up.

Service is always great

You find everything there always visit for all my home projects amazing store

Wanted to make a return and they wouldnt take even tho it was less than 2 weeks ...

Great customer service!

If you are in Northern Bergen, Orange or Rockland County be sure to visit Rainbow ACE Hardware (a Benjamin Moore Paint Retailer), for your home improvement and business needs. Conveniently located in the village of Suffern, NY, Rainbow Ace Hardware is a proud family owned business and they are very hands on with ensuring you always find everything you need. In the rare case they don’t have it in store at the moment, they will help you find it or happy to order it for you. They go above and beyond to help out every customer which is one of the many reasons why I always prefer to shop local. In my experience walking into a Home Depot or Lowes, sometimes you have to walk around for what feels like forever, just to find an employee to ask a question. That is not the case with ACE, their customer service is excellent.Now onto products - if you havent been before, they are way more than just a hardware store. Beyond their impressive paint studio, hardware, electrical, and plumbing departments, Rainbow Ace Hardware carries health and beauty care, grocery items, household goods, cleaning supplies, pet food and supplies, and paper goods. They also have a variety of housewares, bedding, bath, storage/organization, appliances and even an entire department of TOYS for the kids. They are a one stop shop while I am running errands and even a great place to shop for gifts. Dont forget to check out their seasonal items for winter maintenance, lawn and garden, school supplies, greeting cards and decorative items for each holiday of the year. Once you see how much they have to offer, you will definitely be back! #ShopLocal #SupportSmallBusiness

The best local hardware store

If you need real hardware, plumbing parts, etc.go somewhere else.

Did not go there.

This is a good sized store with two levels and a large variety of products. Ace Hardware sells most items that are needed for home improvement projects along home decor and general purpose household items for the kitchen, bath, and garden. The store had what I needed for upcoming paint and tile projects. It was not crowded and I was able to find what I needed and checkout quickly. There were many employees available to help with questions and to help locate any products.

Sales associates are super and the item I am looking for available and cheaper than other store.

10x better than Home Depot. Not crowded, staff actually helps you. Prices similar. And coupons; which Home Depot rarely offers.

Very professional helpful employees.

Are you tired of walking into a store with lots of products and not know where to find anything? That won’t happen here!! Every time I come in I’m greeted by someone and they ask what I’m looking for. They have a great selection of products whether it’s home stuff, hardware or a last minute gift you will find something. They even have a personal care section with shampoo, soaps, etc. They have a great selection of kids toys too including a lot from Melissa and Doug. I also enjoy looking at some of the home decor... you could definitely spend more than 15 mins here lol.

Brilliant found a place SAME DAY SERVICE to fix my screen that was eaten from a squirrel....Helpful staff.Worth the 20 min drive ...Very pleasant very nice experience

Good place

Placed order online day before for an item they have in store. Drove 30+ minutes the following day to be informed they dont have it. Complete circus

Great Customer Service! Great Store!

I went there to ask if they had a particular brand of paint in stock, they didnt. So I got a sample color of another paint and bought some supplies. My experience was good.

They have everything; yes, everything.

Well stocked , large variety and helpful store with own parking lot

Go to spot for odds and ends for all projects jobs

Im giving one star to each of the five employees who helped me. The one who greeted me at the door asked if he could look at my list. The next thing I know Im being escorted through the store with people helping me. I felt like I was someone special. Thank you, you are all Aces !!!

Great alternative to Home Depot if you are looking for garden and household supplies.

Luis in paint was great. He offered to order the paint we needed. And he will call when it comes in!

I received very good service. I purchased a gas grill and it was assembled and delivered to me promptly. They were pleasant to work with. Thank you Johnnie and staff.

Getting tired of home depot, they have everything, maybe more expensive but less hassle

General store for 21st c. Always a pleasant experience. They go out of their way to find what you need & I always find something I forgot I needed. Good mail coupons. Open til 8p every night incl Sunday, & on the border of Bergen County, that matters. Really glad theyre there.

I love this place they have everything!

The store was easy enough to find. Inside a lot of the home goods displayed block you from seeing aisle signage. The hardware and tools are on the main floor behind that. As with most Ace stores prices are a little high. For non specialty items better off going to a big box for lower prices.

I always enjoy shopping here. Cute, unique trinkets and I love the selection of bird feeders. I also go here for tools when the Home Depot in Mahwah is closed on Sundays. Staff is always helpful.

Great service. Really good about social distancing.

Great local hardware store that carries almost everything you can get at those big places like Home Depot and Lowes with the exception of maybe some of the Furnishings they carry. Staff is pretty attentive and theyll help you with almost anything. Its amazing how much stuff they fit into this place!

Friendly, helpful, local, and always has what I need

Friendly staff, wide variety of items, & speedy checkout...Plus, my father always receives a discount for his military service... A more enjoyable shopping experience than Home Depot or Lowes...

They are currently limiting occupancy. Theyve setup as very nice protective barrier at checkout.

Staff very helpful as soon as you walk in,I always have a great experience going there

This place and the service is awesome. They always have what I need and then some. They greet you at the door and point you in the right direction. Old time service the big stores have forgotten.

Helpful staff. Great for a quick hardwares trip on a Sunday if you live in Bergen County, but dont expect all everything youd find at Home Depot.

Love this place more than a hardware store .You can do a lot of shopping here for other things its like going to Walmart with out the traveling. Friendly workers who loved to help you. Its my home away from home .know a lot of the workers by name and a lot of them know mine.

The best hardware store in town. They have way so much more it is not fair. Great service too.

I went to Ace Hardware in Suffern NY this morning and had a wonderful experience. I was looking for something in particular and Danny made sure that i would not leave without him finding what i needed. He made me feel very special and is such a hard worker. Danny told me that if i ever cant find something to always ask for him and he will make sure that i get it. I have a pleasurable experience and will certainly be back. I even told my friends how polite and respectful that the staff is there and all of my friends are planning on going there. I just wanted to say thank you for making my experience very nice and pleasant and i feel that people should be recognized.

Fully stocked

Great store, incredible assortment of everything! This place has everything you can need for your home. The staff is polite and knowledgeable. Way better than the bigger name stores.

Very clean and organized. There’s always an employee near by to ask a question to

This store serves both a hardware and variety. Shelves are very well stocked. It is a large modern store with merchandise on two floors. Everything is neat and clean.

They always have what we need and workers are nice and helpful

Very good store....CS rep were very pleasant

Great customer service and knowledgeable staff! If you are not sure exactly what you need, they well help you out.

Found what i needed got help finding it and got checked out fast

Since the handy store closed this is where I go to know. They do a great job with product selection and customer service.

Place is always great. Workers are so on top of what they need to do. Open on Sundays. No Home Dopey grief. Great selection and not a neighborhood eyesore

No Thank You! Will take my business to Home Depot. Why you may ask? I got off the train in Suffern one evening, as I work in the city and needed something for a large audio visual project. I had my bag with me. I was followed around the store by four different people asking me repeatedly if they could help me. One of them even had the audacity to tell me now that I have found it could I please go upstairs and pay.Excuse me, but I would rather not be treated like a common criminal. I was going there to spend my money but I quickly decided that I would go elsewhere. In addition the people at the checkout have gone downhill and they seem clueless. If I want this I will go to Home Depot and pay 1/2 the price.In fact on my project, the guy at Home Depot told they told me Ace advised me of the wrong stuff and I would have lost picture quality. Walked out of there with something better and still paid less than Ace. Even their coupons are lousy, they are so restricted, why bother to send them.

They have a little of everything, and then there is a entire downstairs to boot! Friendly and helpful! Just fun to go into and you always walk away with a find.

Friendly and very helpful people. If not in stock (though the have a good selection) they will gladly order an item for you. Has more than hardware products.

Always well stocked and great employees

QS great staff always knowledgeable and friendly

Good paint selection and helpful employees

Forget home Depot, these good get it, what ever you need they will find

Great service, have a little of everything you could need and they sell Benjamin Moore paint, the best!