Great to see a good range of quality bikes on sale here today. I called in to pickup a repaired wheel, this is a proper bike shop with a workshop and skilled staff. There are bike shops closer to where I live but two wheels is the best Ive found in the west midlands.
EXCELLENT SERVICE. WANTED A HUB REPLACED. NO MESSING ABOUT AND DONE IN 3 DAYS. NOW MY WHEEL IS BANG ON CENTERED. EXCELLENT SERVICE AND VERY FRIENDLY
Popped in to buy a small part to fix my road bike. Fantastic service and great value. I will be back👍
This could be a great little local bike shop, if the owner could be a bit more concerned with customer service instead of making money.I have no idea why this place gets such great reviews, (unless theyre all mates of the owner of course) because every time Ive been in there I get instant bad vibes.Its true that most of the staff are very polite and experienced, but the owner has got some real attitude issues.I say this, but having recently spoken to a competitor bike shop, a lot of the best technicians have already left.Its not just me either as I have a number of friends in the bike industry who have either worked at Two Wheels or own their own shops.All of which have said exactly the same as me.The owner loves a good argument, wont help you out unless theres a profit to be made and is always right apparently.Good job there are better bikes shops in the area.
Always helpful pleasant staff, cant fault them and will always try to sort the best price for you. Have been going there for years cant recommend more.
Waited a few months for my bike due to Giant back orders, was kept informed regularly by the shop, amazing service, highly recommend this shop, staff are super helpful and friendly, owner couldn’t do enough for me. Very happy customer :)
Great service. The owner was so keen to help me out he sold me a part off of his own bike as the one I needed was on back-order. Would definitely recommend 👍
First class service and price
Best bike shop in the Midlands. All the staff know their way around a bike. Good prices and plenty of parts in stock and ready to go.
Very friendly, knowledgeable and an excellent team to help with all biking questions.
Fantastic shop 5 star service every time, they know the products they are selling so well I just wouldn’t go anywhere else 👍👍
Bought a bike and kit from these guys a few years ago. Bike is still awesome. Very knowledge staff with a great friendly service. Thanks
Great staff and knowledgeable, dont bother looking elsewhere
Bought my husbands Christmas present from Two Wheels. Excellent services and super knowledgeable staff. Recently had a technical question about the bike and the team had a great solution! Would highly recommend!
Picked up my new bike just before Christmas.Everything works and is set up perfectly. Thanks for all your help in finding this bike for me. Ill definitely recommend two wheels.
Needed new rear hydraulic brake caliper Andy got the part needed and sorted it out very good customer service thank you two wheels 👍
Very helpful and knowledgeable people, good range of bikes for a small shop.
A great shop with great service, would recommend
Best bike shop around, good range of products ,always happy to help and very knowledgeable, wouldnt go anywhere else , highly recommend
Absolutely disgraceful service abuse and attitude was all I had from this company I purchased a £6000 bike from them they then refused to help when I had an issue so I called trek (the bike manufacturer) and trek told them to do the repair and they still refused and were intimidating me to the point where I felt unsafe. I have adhd and learning difficulties and was made to feel like a criminal and that i had done something wrong and also the bike shop owner had his friend come over to me taking photos and videos of me my van and my girlfriend to intimidate me and was also threatening me and impersonating a police officer. absolutely disgusting and will never be using them again if anyone has a disability please do not go there because I do not want you to experience the abuse and threats that I did !!!
Went with a long list of things needing sorting on my bike and left a happy man.
Amazing staff and incredible knowledge on bikes. I recently bought an E - bike and had problems with the chain, they told me the problem and made my day
Excellent bike shop Andy and is team are always willing to help and go that extra mile to get you back on the road. Even if they can’t fit you in the repair shop they will give you genuine advice how to fix the problem yourself .Most definitely recommend Two Wheels .
Very helpful and friendly. Bought an e bike which they recommended. Am most impressed with the bike and their attitude.
Excellent Bike shop with Knowledgeable staff, wouldnt go anywhere else.Thanks Everyone
Just bought my daughter a bike for christmas from Two Wheels. They have been very helpful going over what would be the best for her and just seem like really nice people. Thank you for your help I will have a happy girl on crimbo day.
Great bunch of people, great help
Very helpful, knowledgable guys.
Very good bike shop and staff
So had to wait a while and eventually book an appointment....Totally Understandable in these pandemic times as a bike shop they are so very very busy, bikes sorted for a small not big profit job so 10/10 service and friendly staff thankyou for getting my 2 wheels back on the road !!!
Small shop packed with great bikes and excellent service from the long standing team of mechanics.
Really helped me choose what option i should go for they recommend me to buy a new complete wheel instead of just changing the hub on my trek roscoe 7 and bought rear brakes from them they recommend me to get really good shop and recommend people to go here. Was really worth 30min traveling there
Absolutely brilliant service from Lee!I cannot thank him enough for squeezing me into a busy day, to fix my wheel and get me back on the road, cycling from Land End to John o Groats... I dont know what I would have done without this shop!!They also had some very nice bikes in store to check out whilst I waited for the job to be done, which was not long!!Thanks again! 😁
Great service, great prices, great staff, a shop that knows thier stuff and always there to help anyone who steps onto any kind of bike what ever thier needs. Why go elsewhere. For over 30 years they have never let me down once. Cycling is about all the above, not super flashy showrooms, full of expensive kit, the cost of which is then put onto the customer.
Bought my first bike from Two Wheels in 1981 and have used the shop on a regular basis ever since, tried others but no one can touch them in my opinion, I’m on first name terms with all the staff and they’re happy to chat, I could ya e bought a decent house buying top end bikes from Andy and the service I get now reflects their gratitude, they always knock a few £’s off any spares I buy and make me a priority even if I turn up without calling first, top dealer!
Incredible service, awesome staff, great prices. I will be using them as my go to bike shop
Took my bike in earlier today with a flat tyre, Halfords have tried and tried to get things right. Took it to these guys they saw to my bike straight away and fixed the problem. Top quality customer service both myself and my other half will be giving these guys our business from now on. Absolutely awesome !
Always a pleasure to deal with these guys .great advice , good banter.
Always a pleasure whenever i visit the shop. Chris always looks after my bike and does all the repair work, he goes above and beyond whats asked everytime and i know my bike is in the best hands. Have also bought a couple bikes from here this year, one for my wife and one for my father in law, great sales team who offer great advice and competitive prices.Best bike shop for miles! I wouldnt trust anywhere else to touch my bikes. Thanks
Excellent friendly top quality service. Thank you.
After doing some research i asked two wheels in assistance with supplying parts and a little hands on. They upgraded my Viking racer with a larger cassette - for hills, a chain and a long arm derailleur. Also fitted was a quick release spindle to the correct frame sizing. They were very professional to the point where other bike shops look slow and stupid. In 1984 new speak - double plus good. Not that anyone reads George Orwell.
Great bike shop! Friendly knowledgable staff! Thanks!
Staff are knowledgeable and not pushy on sales. Have been going there years, would recommend.
Quintessentialy and much loved Stourbridge local bike shop.so glad to have known all the (still there) staff over the last two decadesbtw, cheers Leon, brake as good as new
Shambles, asked for inner tubes of 700x23 get given 700x28 explained at the time they were the wrong size and was told like I’m stupid no they are the right size, shock horror.... they aren’tHow about giving the customer what the actually ask for rather than what you THINK. They want, will not be back again
Great service at this shop, and a huge thanks for sorting out an issue with my panniers with the manufactuers. Very helpful and trustworthy staff, thank you.
Emailed a month ago, and a couple of times after that to get some info on a new shock for my bike, but never got a response, a little disappointing having absolutely no customer service after reading good reviews for the shop.
Great service
Took my old knaker of a bike in and the guys fixed it up for me ready to ride. Absolutely fantastic service in store, very helpful and very friendly staff!! Cant reccomend enough!!
Great service highly recommended
Great shop..... But i find some of the staff unwelcoming and very intimidating compared to other local bicycle shops.
Having read all the positive reviews about this shop, I thought I’d drive the 3 hour round trip and have a wheel rebuilt with new hub and spokes.I waited 11 days and parted with £55 for a badly built wheel. It took 3 miles for the wheel to come very ‘out of true’ and 2 spokes came so loose I could tighten with my finger.What I have now is essentially a wheel build I could have done myself.Edit: having read the reply from two cycles, regarding the advice of a re-tension etc. I feel my 1 star rating was a little harsh. Today I dropped my wheel into a LBS to re-tension and they advised it was a good build, just needed a slight tweak.Ive therefore changed my rating accordingly ☺
Fantastic shop, ive not rode a bike in 30 years, they gave me expert advice on the best bike to buy for myself and also my wife, they even fitted a child seat so we can take our 4 year old with us.
Excellent service for my bike and repairs at a very reasonable price. Highly recommended.
Always excellent service 👍
These guys went the extra mile to sort out a gear changing problem I had on my road bike. Excellent service and a fair price.
These guys really do know what theyre on about and look after you! Highly recommended.
Amazing shop full of some of the most knowledgable people in the trade. Like an Aladdins caves of cool bike components.
Ace♥️♥️☓
Top quality customer service
Amazing place! My new goto shop for all MTB bits and maintenance
Called in today to get a Tubeless tyre fitted, it was done while I waited, fantastic service.
Great Shop been a customer for years and always had great service and support. Andy and team have always gone the extra mile and you can totally rely on them.
Great local shop, been buying bike bits and bikes from here for thirty plus years, great bike mechanics too. Andy knows his stuff.
You can not get better.they treat you good they never fob you off or talk rubbish or sell you something you dont want or need .workshop is tour quality .they have been great to me .thankyou .
Always willing to help and impart their knowledge. Great bunch of lads.
First class service, also cracking lads very knowledgable highly recommend
Great service best cake shop in town.
Very pleasant and understanding was my mistake I thought when they said bring wheels in to do Tyers and brake I thought I was booked in sorry didn’t know I had too book inOnly issue was made me feel a bit silly when I asked too move the brake lever over to the right instead of left I was told that everyone had left break as rear break my bad Harry main runs it on right in staid of left so just wanted too try it but hey thank for thatLook on YouTube if you don’t know him cheers
Sorted my gearing issue today at a very fair price, and offered some good advice, will be returning here for service work in the future!
Great advice, great value and an awesome bunch of guys and most of all a great service.
Friendly, quality service and excellent value