I had a great experience with UClean laundry services for getting home linen dry cleaned. The staff was professional, the pickup and drop were timely, and the items looked brand-new. It is highly recommended for all looking at a trusting and professional service for their expensive and delicate personal clothing and home linen.
Very professional service. I required washing of clothes urgently as was traveling since few days. Even though they had a work lod due to maintenance , they picked up clothes from the hotel and returned back after finishing the job in few hours upon my request. Quality service was provided and I was all set to travel back.Highly recommend them.
Excellent service. The results show a commitment to excellence and I appreciate how they contact prior to doing something that may harm clothing.They take excellent care of clothes. You can trust them for expensive and delicate items.You get more than you pay!!!
Fastest delivery ever ..very responsible.. i am really grateful
Extremely irresponsible behaviour by the highly unprofessional team at UClean.I gave all of my curtains and cushion covers to them for dry cleaning (after repeatedly confirming that they can get the job done - going as far as calling their staff to my place to check the curtains before to ensure they will only dry clean these without causing any damage) It was only after assurances by their team that we sent the items to their store.The job work document handed over to us said Dry CLEANINGA few days ago, we walked into the shop to check the progress, and to our horror, we saw that our curtains had been put into a washing machine and were being washed with water! We objected to the process and asked to speak to a senior.The next day, we were called by Jamshed from U Clean, whos justification was that dry cleaning charges for one curtain are 199 however for laundry its just 90 per kg, hence they went ahead and washed these.Later, a customer care executive called and tried to justify this whole fiasco by saying dry cleaning is done by adding chemicals to a washing machine 🤷🏻♀️ and hence theyve actually dry cleaned our products. But the bill presented by them says premium laundry.In this entire process, Ive lost my barely a year old curtains and cushion covers which were extremely expensive, imported fabric. Despite strictly instructing to ONLY dry clean, the oversmart UClean staff has ruined our products. The curtains and cushion covers have not just lost all their sheen, but the net curtains are torn and damaged beyond repair. None of the products are in use able condition anymore.Instead of apologizing or taking responsibility, the UClean staff are trying to act oversmart and fool us.Photo proof attached.
I was delightfully amazed with the kind of service U Clean is providing. Great pick up n drop team, high quality cleaning packaging and delivery. Do maintain the quality of your service and responsiveness.
My laundry was delivered in excellent condition, breathing fresh like brand new clothes. Highly recommend everyone to enjoy evergreen services of UClean! Super fast and always ready to work according to our schedule.
Very good service at reasonable prices.
I gave my expensive curtains and cushion covers, and gave specific instructions not to use water, and agreed to pay the DRY CLEANING charges.It was by chance that I visited their shop after a few days, and to my utmost shock I caught them WASHING our curtains and cushion covers with WATER in their WASHING MACHINE.When I argued with the technician Jan Mohammed on duty, he CONFESSED that he had WASHED half the order with WATER. I conveyed my displeasure and reported the matter to his Supervisor.On the next day the Supervisor Jamshed called on phone and tried to justify the action by saying that they charge Rs 199 per curtain for Dry Cleaning and since the locals are not ready to pay this huge amount there they WASH the curtains with WATER and charge Rs 90 per KG.I told him that we had already consented to pay whatever charges were due for DRY CLEANING, then why did he have to WASH our curtains and cushions with WATER, that too when we specifically had instructed NOT TO USE WATER on our curtains and cushion covers.Subsequently, we got a call from their Customer Care Executive Jatin, who tried to be OVER SMART, and said that what we actually saw at the shop was not correct, because his version was that they WASHED the curtains and cushion covers with a special Chemical in the WASHING MACHINE.On challenging Jatin, as to why they WASHED instead of DRY CLEANING, he said the process is the same !!!In all this, our curtains and cushion covers have got damaged, they have lost their sheen and colour has also faded, as WATER was used on them. The curtains have even got TORN.UClean, has cheated us.Instead of DRY CLEANING, they have used WATER and WASHED them.The bill they have presented says PREMIUM LAUNDRY, whereas the order receipt clearly says DRY CLEANING..Instead of being apologetic the UCLEAN staff including Jatin and Jamsheed are trying to make us believe that we are wrong and they are right.I intend to file a case against them in the Consumer Court.I would urge everyone to be extra cautious while giving your clothes or stuff to them for DRY CLEANING, as they are not professional in their services.I have given them one star, as there was no option for Zero star.
Thankyou for the best n quick services. I m happy that Uclean exhibits the best of cleanliness!
The service is so convenient- they pick up and deliver. We have used both the dry cleaning and laundry service and have been completely satisfied. We will definitely be using UClean again!
Exceptionally good service and prompt response.
Good services/ Reasonable price
The best laundary service in kashmir.Customer service is so good they responded very quickly. I just called and Mr. Izzat hilal was at my gate in no time to receive the laundary, he is very patient, polite and respectful to the customer. The laundary was clean as new, delivered with care on time and was well packed.Nothing to complain about, rates are reasonable. In sha Allaah going to choose them again for all my laundary services. Highly recommended
Very Fast and smooth Laundry service in Srinagar.
I was surprised to see this kind of service in a professional manner. They had been very co operative and delivered satisfactory service. Kudos to Uclean team!
Delighted with the service they provide .on time pick up n delivery, packing the clothes ..all shows their professionalism.highly recommended..
You are doing a great job.Delivery was on time and services provided are remarkable
Got out all the satins. Delivered clothes on time and provided easy pick and drop service.
Great service and well on time. Will do more business together
Love u team uClean Srinagar. Best cleaning service in Srinagar city
Not at this place wrong site located.
Good service and also good for value
Good service
Employees are very professional and the service quality is remarkable...
Bcz it is open and free place to wash ur clothes , also can bath with plenty of Water
Its Okay..
Good service
Good work
Great service
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