For mi is 0 star this one and loyaltek and also ems they are all thif persone they think only about how can take money from clint they charger so much when they have problam with terminal they dont risponse on telefoneonly every quater they take money they forget for clint if clint have problam for mi 0 star dont contact with this one ems and loyaltek beter pay litelle more
We came into contact on behalf of Telsmart for renting our telephone devices from ATLANCE, NEVER conclude a contract with this company, their specialty is putting people in the pocket up to and including renting devices for prices that will knock you down and in the end they are still not yours and you have already repaid them 20 times !Atlance is a very filthy, fraudulent company with an incredible amount of negative guts!!!
Rogue lease contracts drawn up by another firm without explanation.No time to read what you signed.Value of a device less than € 1000, cancellation compensation of more than € 12,000.Despite the proposal to reimburse and return the devices.Also work together with Sync solutions. Already an equally dubious company that is already in wco.Think people before doing this
Simple and clear agreements.
NEVER work with ATLANCE! I receive an invoice of € 287.98 every month. I have not received the December invoice to pay by 01/20/2021. Result: 150 € of expenses !!!!! Shameful!
Customer-unfriendly and no support or service nor response to questions but received monthly for 5 years. Lease Contract versus value of equipment is completely out of proportion, as is the duration of the contract. I do not recommend anyone to take out a lease with them.
To avoid! It is not possible to put 0 stars so dont think that I am giving them only one star.We got screwed by one of their partner who sold a pro active CRM ...The company is called Viewtouch, you are free to type viewtouch scam on google.1 year later and still without any crm, the partner Atlance has disappeared.But atlance wants to force the payment when we have had nothing.The trick of their scam is based on the fact that we signed the delivery of an iPad 2 tablet (new price 250 €) on which the famous CRM was to be managed.Just a scam.
Clear and correct communication compared to many others!
Transparency, speed, follow-up and support. Very good collaboration.
Strongly discouraged, beware of tacit renewals ...