On June 25th, as Sydney went into lockdown, I ordered a White Ergotron 45-476-216 Hx Desk Dual Monitor Arm. The website said there was one left in stock.A few hours later, I received an apologetic email and a phone call saying that the item was sold out.I was offered the option to cancel or continue with the order with a new time frame.I appreciated the personal touch of a phone call. Though the new date was a few weeks away, they reassured me that stock was coming in and would arrive by the new date three weeks later.Due to the lockdown in Sydney, every store online had sold out, and most did not give such precise time frames when they would replenish their Ergotron stock.I also ordered a Brateck Steel Laptop Holder Fits10-15.6 For Most Desk Mounts With Standard 75x75/100x100 Vesa Plate. The laptop holder was delivered the next day.The Ergotron monitor stand came on the day promised. I warned them that I was possibly moving house and checked a few days before to ensure the package was sent to the correct address.In addition to having excellent customer service, the item arrived a day early. Furthermore, I could not find the White Ergotron 45-476-216 Hx Desk Dual Monitor Arm cheaper anywhere else in Australia.Thanks, Skycomp, loving the monitor arm!
Ordered a router on 8th did not arrive till 27th. Sent email no proper response. Called the store Peter picked the call and the telephone conversation started with no apology or empathy for delay just very stern rude voice I dont know where the package is, okay so refund my money reply I get is I dont have access, okay pass the call to someone else reply : there is no one around, can I speak to your manager he never works has no mobile and is never available in store. 😡Peter was extremely rude and racist. His presence is very detrimental to any shop owners. Its sickening such kind of behaviour in such difficult times.Stay away from them!!!! Would give -5 if I could
Unbelievable how fast i receive the items.received all items the following day of purchase.hopefully all items are in one piece.Thanks again, will definitely purchase more part in the future from them.
Recently wrote a review where there was some issues which arose with receiving a damaged item and initially was not able to resolve it to satisfaction. However after some further communications with management I can pleasantly say that it has now been resolved to a point which I am extremely satisfied with the outcome and this review has now been updated to reflect that.
Very good service. I ordered Aorus Geforce RTX 3090 game box to connect my old Allienware Laptop to play the latest PC games. I ordered around public holiday, they called me to verify the address and phone number. Delivery was fast and reliable. I have received the item just after 2 days when they dispatched the package. Very happy with the experience and I have recommended Skycomp to my game buddy and he wants to buy one as well.
Very impressed. Was charge the wrong amount and was refunded the incorrect amount within a day. The delivery arrived in 3 days. Can’t complain. I build a lot of PCs and source from Scorptec, Harris Technology, Centrecom, Umart, and PCByte. Keep it it up Skycomp and I’ll be buying a lot more from you! Prices are competitive. Great Service. Thank you!
They always provide fast service and delivery at a great price.
A++ , items shipped within hours of order and arrived next day noon via Startrack. Live chat response was within minutes and was very helpful with product enquiry and stock check. Would recommend.
Ordered a graphics card (rtx3090) on sunday. order arrived tuesday morningbrilliant shipping. well packaged. thanks a bunch guys
Bought a graphics card from them with the request of a fragile sticker on the front, and they not only did this but also put it in a bigger box with a tonne of high quality bubble wrap and a hand written note! Highly recommend for lowest price tech with great customer service.
Amazing speed on delivery. In a time where other stores are saying 2 to three weeks I received package within 3days to rural NSW present made it in time for fathers Day. Incredible
I bought a monitor from here and item was delivered to wrong area, I contact to skycomp customer service, he said, he has no responsibility of shipping and he wants me contact to courier by myself. You kidding me?Im also doing business and the correct answer of the claim isoh, sorry, we will check it for you and will let you know asapbut what? I ask him again to check it with courier, but he strongly refused my requestOk, you got my money and thats it. You dont care about how your item was delivered or missing. Are you really doing business or just taking money from customer then always say I dont care, I dont knowIm really regret buying the monitor from here, because they sold it few dollars cheaper than others.There was reason why they are selling items cheaper, because they dont want to invest money to customer service.I wish that google allows me giving the non star for the feedback.
Ordered a power supply on Wednesday to add another part to my build, was here around ~2pm today(Friday the same week) within the hour of order I got a call confirming shipping details. No problems on my end so far
Super quick delivery. Good prices.
I bought a pair of powered speakers that were delivered very quickly.Unfortunately they only provided sound for approximately 4 days. They would not turn on.I contacted Skycomp asking for a replacement. After a couple of days they emailed back asking me to return them for a replacement. They tested the faulty ones, which is more than reasonable to do, and they gave me a replacement set.To me, the true test of an organisations customer service is when there are issues with a purchase. Skycomp passed the test with flying colours. The gentleman who tested the old and checked to make sure the replacement worked, finished off by saying to me: please let us know if there are issues again. A1 Skycomp! Please keep it up!Thanks again for your service when I had issues that had to be sorted out.
The staff were friendly. The chat online function was very helpful. Excellent service. Ive spent tens of thousands at Skycomp and NEVER been disappointed. Order processing time - FAST. Customer service - GREAT. Product quality/postage packaging - FANTASTIC. Seriously you can not go wrong with these guys. Its worth the extra few $ over the really cheap sellers but the whole process from order to product pickup/delivery. Most of my pick up order were ready within 24 hours from their Silverwater warehouse. Thanks
I was really impressed with Skycomps customer service. I placed an order a few days ago. They phoned me only an hour after I had placed the order to clarify a detail with the shipping address. The item I purchased then arrived a couple of days later. I will definitely be a repeat customer.
Very competitive prices fast delivery these guys are AWESOME! Gladly shop again and will spread the word! Thanks you.
I bought a Canon G6065 printer from Skycomp Technology in August 2020. I had thoroughly reviewed many printers and selected this model. Trying to locate one during Covid was almost impossible. I finally came across one with Skycomp Technology, who I had never heard of. I looked at the reviews on this company and placed the order. The communication and delivery was far beyond what I could ever have expected and I have certainly recommended your company to many others and will continue to do so. Keep up the great work!
Our company ordered multiple new sets of PC parts and they processed & shipped out the order within 1-2 business days.They were also very responsive to my emails and calls. I would highly recommend to anyone buying even during Covid times.Overall, good pricing and huge product ranges !
Prompt service and very quick delivery. Ordered a cpu cooler expecting it to arrive next week but received it within 24 hours. Very competitive prices as well, very happy with my experience and will definitely be coming back
Purchased some parts for a quarantine hobby build, expecting to wait over a week for them to arrive. Was very shocked to see my delivery van pull up 4 hours later to deliver my parcel. Have to say, this was the fastest, most unexpected service Ive had in my life and is quite refreshing. Definitely made a loyal customer out of this experience.
Very good service even in hard time like this. I ordered a graphic card with an unbelievable price and standard shipping on a Sunday, received it on Tuesday which is merely two days. Great service! Reliable payment and shipping! Amazing price! I would totally carry out transactions with Skycomp again!
Thank you for the fast delivery. Received my new social monitor within 24 hours after ordering. Will definitely come back again. Thank you Nick for answering my questions. Cheers Nick
I ordered a 10TB Hard drive from Sky Comp (based on the fast delivery reviews). I added the note Please wrap very well please, I ordered on Wednesday and it turned on on the following Monday even though I paid $68.30 delivery. It was delivered in the smallest box possible with zero bubble wrap or padding. Support was indifferent and incorrect when I chased up the order. I did receive a $50 refund for bad postage speed though.
Prompt delivery time. Well packaged. All items were correct. Competitive prices. No complaints. Will use this business again in the future.
Order part at 1.30pm Tuesday & received it at 10am Wednesday on the Mid North Coast. No problems to phone them they are always most helfull. Best service ever. If I could give a 10 star review I would. Well done SkyComp keep the good work up.
By myself, it was very difficult to select a laser print for home use. After I talked to Skycomp Technology, I knew clearly what I want. It was a surprise that the order dispatched in the afternoon on the day I placed order. Very nice and efficient service. That was not my first time I make business with Skycomp Technology, and surely it wasn’t my last time. I believe it’s a good business for a long term relationship.
Great pricing & service - order was shipped within a number of hours & received the following day
Best experience ever: awesome prices + way faster shipment than I originally expected and Im in WA!From now on my favourite Computer Shop Online. period.
I can highly recommend Skycomp. I needed to purchase a replacement device quickly and Skycomp were excellent. Brilliant communication and delivery was next day - a mere 30 hours after I placed the order. Im so used to things being delayed (especially during this COVID19 crisis) so its wonderful to see a company bucking this trend. Ill certainly be ordering from them again in the future. Thanks again the Skycomp team
Just spent $3k on products from this shop. They were super competitive on price, fast turn around on shipping and absolutely trustworthy.. Would recommend these guys highlyRock Guy
Great price and fast shipping. Bought 2080 Ti which is $330 cheaper than other places (same brand and model). Awesome shopping experience overall.
Order multiple times over the last 3 months as I slowly selected and put together a new rig. Every time their stock levels were accurate, their service was friendly when I needed it (and mostly automated as it all worked smoothly), and the items were dispatched without delay into the hands of Australia Post and arrived in mint condition, packed well.Even in the middle of Black Friday sales - the Skycomp normal price was lower than what the same items were on some other high volume competitors sales prices.My only feedback would be they probably need to put a little more process in place for high-demand new releases (such as this years Nvidia cards and Ryzen new processors). Other vendors handled this better by enabling waitlists and pre-orders long before the item is listed. But if youre not buying bleeding edge, dont let this put you off.+1 Will be the first place I look for stuff in the future, for sure.
Website showed item in stock, bought it, waited a day or two and then boom, refunded, cant supply, bla bla bla, SURPRISE SURPRISE it wasnt in stock. Get your s*** together SKYCOMP, wont be shopping with you again.
Incredible service, even during these trying times! Prices are good. I ordered 6 parts and received everything within 48h (in Sydney), which is crazy. I paid attention about choosing items listed as in stock. They sent me an email the next day saying that my power supply was actually out of stock. Instead of making me wait 6 weeks, they upgraded my power supply to one they had in stock for the same price. Could only recommend, and will do all of my pc shopping with them from now on!
Skeptical at first , then saw so many decent reviews.Ordered a bunch of expensive RAMs on Sunday, Arrived on Tuesday morning. Will buy from them again. Highly recommended.
Very fast shipping (1-2 days) despite covid delays. My monitor arrived broken but Customer/online service was great from Joseph and was able to replace my monitor with another monitor of my choice. The new monitor was ready within 2 days. I went to the warehouse and they were happy to let me inspect the product as well. Very fast and polite online service. Thankyou Joseph !
Wow, super fast delivery, great price. Very happy with these guys.
Ordered parts and arrived next day. I live in regional NSW so that is amazing! Great prices and very fast delivery.
Purchases a monitor from Skycomp and came in the next day!. However my the monitor ran into problems during the first day, and they gladly replaced my monitor with a new one, through a bit of process. Highly recommend Skycomp and their exceptional customer service!.
Fantastic customer service, ordered item Weds morning & it arrived Thurs afternoon in Melbourne Victoria. The item is a Lamp Cap Socket Converter Adapter B22 TO E27 Black and it is manufactured out of good quality products.
Purchased a conference camera from Skycomp. Website said it was instock. Went through the process of creating an account, creating an order, entering credit card details etc. Following day I get an email saying its actually out of stock and there is a 9-12 week wait on the item. So now I am waiting for the refund while I have to buy the item from a second retailer again today.Tried to confirm stock availability via online chat but waited there for quite some time that I gave up and trusted the website In Stock statement.Dont put stock quantities on your website if theyre not accurate.
I recently bought a laptop and a mouse from Skycomp. I wasnt sure which laptop to get for my kindy son, one the staff patiently answered all my questions and recommended a few options. I needed it fast, they sent it the next day. I highly recommend this company. Excellent customer service. Keep up the good work!
LIGHTNING SPEED DELIVERY! If only everything I need was in stock with SkyComp! Regardless, thank you SkyComp!!!
Great Service, Knowledgeable and Easy to deal with. Ordered a Hard Drive on 29th September, received today 30th September. Delivered from NSW to Reginal Victoria. Will Use this company again . Thankyou Leonie
Extremely good and freindly service compared to many other shops, with also very good prices. My order was processed straight away and shipped, arriving on my doorstep in less than 2 days (even in these COVID-19 times). They even rang me to ensure everything went smoothly. I would definitely shop with them again.
Shipping only took two days to SA that was really amazing. Great place, excellent service. I will come back again if I need more computer stuff.
Extremely helpful guy on the phone, assisted me on my orders, providing accurate informations! Definitely one of the best experience Ive had shopping online! :D
Excellent Service. Excellent Value. To my door in Melbourne the next day. Excellent!!!
Competitive pricing and efficient processing. When picking up item I was greeted, thanked, and wished a nice day - hard to find this level of service in most other hardware shops. Overall very pleasant to deal with.
Ordered it Tuesday night. And arrive on Thursday morning. Very fast.
I have been dealing with Skycomp for over 10 years and have never had an issue. They are happy to help and willing to go the extra mile to help out our business. Their prices are very competitive and their products are top quality. Nothing is too difficult and they are always eager to help. Thank you to all their staff, we dont get better service anywhere else!
Some of the best service I have ever received. Told Matt the salesperson over the phone Id been waiting for the items I was ordering from another supplier with only vague delivery times given and he upgraded my delivery from standard to express - no charge. It was encouraging reviews like this that enticed me to buy from Skycomp and I am pleased to see they were genuine. Happy to add my own thoughts. Cheers Skycomp!
Ordered a Garmin Vivomove watch through this company. $300 cheaper than other websites plus I got a free watch band included. Very quick service :)
Shocked at how fast the delivery was.Ordered on Tuesday and it arrived on Thursday.....Plus how do they sell the Brydge Pro Plus for 230$ ish and brydge sells the same product for 400$kudos, will be back to ship here again
24 hr delivery Sydney to Melburn with standard postage! THATS MAD.Im still waiting for items ordered from other suppliers over a week ago.Will definitely buy from Skycomp again.
Great price with super fast dispatch + free shipping. Recommended seller.
The definition of DODGY BROTHERS! We purchased projector and lens through these guys $4500 - they are susing COVID as an excuse for not accpeting a returns. We need a different lens for the application and they are unable to get one for 6 weeks. So we asked for a refund as we need the lens sooner and another supplier has it in stock. They REFUSE to accept a return due to COVID! The definistion of dodgy dodgy dodgy.. ACCC will be hearing from us next!
Fantastic staff! Very attentive service and just a great experience overall
This was by FAR the smoothest transaction I have ever gone through. Had problems with a rival merchant so I opted with Skycomp for my GPU. Ordered on a Wednesday night, shipped not more than 24 hours later!! Highly recommend these guys, will be back again!
Super fast delivery service! ordered on the 5 am that day received it on 12 pm the same day!!!
Great pricing and amazing delivery speed even with the current challenges. Will definitely be using them again.
Ordered a nextbook tablet for my son it arrived within 2 days. Just in time before the school starts. Thank you for the fast delivery. Well done.
I purchased a cpu cooler that wouldn’t fit in my case so requested an exchange. Skycomp said they will charge 30% of the retail price I paid as a restocking fee which is a whopping $70... just to restock a product? I decided to just get a refund and purchase a new cpu cooler elsewhere. Would not shop here again or recommend skycomp to anyone.
The company I have used for the past 2 purchases was out of stock and in a panic I found Skycomp. Ordered from interstate one day and items arrived on the third day! So impressed. Will def be using these guys in future!
Great service and competitive pricing on industry leading products. Definitely will be shopping here again for any IT gear/equipment. Thanks Skycomp!
5/5/20 - First time Ive ever used Skycomp. More than impressed.I ordered an Epson EF100 Projector that was Hundreds less than i could get anywhere in Melbourne. Big brand retail shops couldnt even get this product into their store for this price.As well as this. I ordered online at 12.30pm Mon 4/5/20 and received it at my doorstep, Tues 1.00pm 5/5/20. 24.5 hour turnaround from NSW.Unbelievable service. Thanks Skycomp.
Ordered the ASUS Zen WiFi on Monday morning for the best price I could find in Oz. It arrived in Toowoomba the next day. Amazing service especially in these COVID 19 times - Thanks
Amazing fast service and excellent follow up with tracking order. Purchased printer - great price! So glad to have come across this seller 🌟
Found Skycomp could get stock of a Draytek router at short notice, called to check, then ordered it online, but then realized I made a mistake by ordering the wrong one! The team was fantastic in helping me at the very last minute to swap it over for the model number I needed and I cant thank Nick enough for the wonderful service he provided today. Thanks so much!
The prices were all pretty similar to competitors but their deliver service was pretty good. They dispatched the product the next day and arrived to my place around 5pm. It was really fast. The payment process was super smooth as well. Nick, the Sales support, helped me out a lot. They even gave me a free upgrade for my cpu cooler. Really recommend this place.
Found skycomp from Google, very quick and easy to order and delivered promptly. Ordered my new Fractal Case and delivered next day in Sydney. Wish all online store are doing same like this company. Well done.
I had some questions before making this purchase. The lady who chatted online answered all of my questions quickly and professionally. She knew her stuff! I ordered that day and the goodies arrived into rural NSW just 3 business days later. All well wrapped and packaged to avoid damage. Skycomp is now my new first choice #1 online shop!
Fantastic customer service! Very professional! I had questions before making my purchase which were answered thoroughly and within promised time frames. Pick up option was a breeze. Store well signed and easy to find.
This is the business all other Computer parts/Tech stores should learn a lesson from.The customer service is 100% and friendly.The pricing is always better than any comparitive stores.The shipping is blistering fast. (Next day to SA for standard shipping)The one time I have needed to use the warranty RMA process (for a Kingston NVMe SSD - DOA) it was smooth, and straight forward. Filled in the RMA, shipped back the faulty component, they informed me the day they received it. The following day - a new unit was on my doorstep in SA. Outstanding.Dont bother shopping anywhere else.
Placed 2 orders so far & each has been dispatched & delivered quicker than expected (to QLD), product exactly as described
- Fast delivery? - Sure, they happy to take fast money! - (1/2 star)- Try get advise on the phone? - ZERO- Empathetic after sales service? - ZERO- Hardware-based knowledge? - (most probably) - ZERO- Send an email requesting component advice, that will (probably) never get answered? - ZERO- WONT use again because of one-way relationship! - (1/2 star)[ EDIT ]I contacted SCORPTEC, gave me all the advise I needed without any bla-bla-bla !!!![ EDIT - 2020-03-20 ]Robert, all I wanted, was to ask someone WAS whether the Seagate 16tb (surveillance) was adequate as an external back-up drive for document-type data. The HDD was purchased from YOUR establishment! There, now how long would that have taken ????????PLEASE NOTE - FOR ANY MORE CORRESPONDENCE PLEASE SEND ME AN EMAIL THAT I WILL NOT GET BACK TO. !!!So long, and thanks for all the fish...
Competitive Pricing. delivered quickly and in fine condition.
Packing and shipping is super fast! I placed an order at noon and it was shipped by late afternoon and arrived the next day!
Id buy again from Skycomp. Efficient, great price (the best on this occasion - a cable) and easy to deal with. I picked up from their Enfield pickup location. It is tiny little place that you would easily walk past and not see but works perfectly as just a pickup location - they are only an online store. Plenty of parking out the back. Just know you cant park in front as it is a main road. Great company and I will certainly be using them again.
It was NOT the first I did business with Skycomp. And I will continue to do so. Very happy they have a new website. This time, I ordered a Brother laser print for home usage in the morning, the order was dispatched in the afternoon. I received it in the morning next day before I went to work. Fantastic! Same Day Dispatch is not commercial language only, it’s what they actually committed to. Good job, Skycomp!
Perfect and fast service. Also, it is extremely convenient to have a pick up spot right in the city center (Sydney).Even though I made a mistake with one of the components; Things went smoothly and it has been very easy to ask for a return via the website.Highly recommended.
I was really impressed with the service. I used live chat and spoke with Jeremy and he was most helpful! Great customer service and items arrived on time and were very well packed! Thanks team!
The building to get to is a bit dodgy but service is great. As long as you know what you want and order ahead there is no hassle. The online chat is useful and they are flexible for payments. I ordered a bunch of parts and wanted to pay with eftpos gift cards. They asked me to place an online order and they overrode it so that it can be shipped. I paid on premise with the cards. They usually get their orders in after 3pm and will call you when its ready. Their prices were cheaper than other competitors at the time. I would definitely shop again.
Ordered a NAS which was shipped really fast and well packed as well. Also was the cheapest on the net! will be more than happy to shop here again and recommend to others A+++
Bought a couple of WD 4TB portable hard drives. Stopped working within a week. Skycomp confirmed it had stopped working and offered a refund. Happy with their service. Great team. Even online chat.
Tried ringing their phone 5 times and it kept hanging up on me after a few minutes on hold. If they can’t even get that right how are they going to sell me a computer.
Ordered Printer at 10am, received at 2pm the same day. great service.
Super fast delivery with competitive pricing.
Skycomp, you have officially become my go-to retailer for any computer parts or customer builds I do. Hands down, best customer service experience, best shipping (my item was ordered, processed, shipped out and delivered to me WITHIN 3 HOURS), and every other time it has arrived next day.Ive been a customer since 2008, and will remain loyal. You have my business.Fantastic!
I was scrambling to find a place to buy parts from with affordable shipping, then I stumbled upon Skycomp and holy S#@$ is it amazing. So much cheaper, and to top it off, it was fast! definitely my place to go when ordering parts now.
IN STOCK actually means in stock with supplier and not in store so dont expect same day pick up or even next day pick up. and descriptions for many items are off and dont have accurate dimension, best to check manufactures site for the details .also if your order says (in/on transit) it is actually in transit from their supplier to them and not on the way to you for delivery.Very poor website set up and explanation of whats happening to your order. site also seems to go offline during the night. not very professional site.
SkyComp are amazing, GOOD pricing and the fastest delivery Ive ever had! Ordered a Monitor at 11pm and had it by 4pm the next day. 5 gold starts :)
Found this shop near my house. Ordered my new monitor and ready within 1 hour. Also cheapest price i could find online. Sure il be be back again when i need to buy any computer items. Thank you for the great service !!!
Great little shop in the middle of the city. Very easy to order and items usually ready for pickup the same day. If I have a problem with the product, staff are extremely helpful and sort out the issue promptly
Processed my payment with no items in stock! Then never let me know until I sent an email asking what was happening!Ordered a gaming keyboard for my husband as Christmas present. Even though they state we dont charge you until we process your order, my card was charged immediately. I also paid an extra $40 for Express Post to ensure this would be recd by Christmas. 2 whole days go by with no updates. Sent an email, only to be told that item cannot be located, or acquired. I called and requested a refund ASAP. The man on the phone was hard to understand. Nice, but quite hard to understand. He stated there was an email confirming my cancellation, but no email came through while I was on the phone with him. He said he sent it 3 times. In that time that we both waited, I sent myself 3 emails, & they all showed up immediately. Anyway, supposedly a refund is being processed....Since this keyboard is now sold out everywhere, I wont be able to even replace it in time. Thanks, Skycomp...for nada :(Update: I was told it would be 1-2 days for the refund to show up, but it has been over 3 days...and nothing. Chasing up with emails so far. This whole experience is completely ridiculous.IN RESPONSE TO OWNER:$294 was absolutely processed on Dec 17. It stayed that way as an actual transaction for well over a week. Meaning: you absolutely did process my card through Paypal at the time I placed the order.You only contacted me on Dec 20, because I messaged YOU, asking what the status was. Why would I called customer service, complaining about the charge, if there wasnt one?? Please, if you cant own up to what actually happened, at least take this as a lesson that you should revise your ordering processes, checking stock procedures, & communication.
Good prices and a wide range of products in stocks as its a warehouse with a shop front.