It was quit Good place first we need to Create Customer Id for claiming the Warranty for our ProductThen after Customer Id is generated and printed by the Office ReceptionistFinally we need to get that slip and cone to home it will be delivered via postHope everyone Understood
This place is a bit difficult to find. Theres a lane just beside pariwars have more restaurant.once you enter the lane first building on the right hand side. On the ground floor it has canara bank and on the 1st floor you should find this place. :)
Closed during multiple visits. Phone not working. Eventually got my hard drive replaced directly from Seagate service centre at Chennai.
No phone noNo service no information only warrant harddisk is acceptable
Wow amazing service here thanks for your good time
Salespersons not trained
Seagate and lacie hard disc replacement center.
There is no neatness, and too much waiting time, very slow work
Seagate service center... Good management and cooperation
Nice response
Good service
To contact over phone they are not responding
Excellent service
Hard to find the location, Its behind the restaurant. They actually dont service they only provide replacement of the device thats under warranty. For the ones which are out of warranty they are of no help.
Only warranty and repair facility. No data recovery service there.
Worst, Dont go to this center if you dont have warranty. If you have warranty also they will not give you data recovery service. They will take the product and will register for replacement and you may get or may not get your replacement product. Note : It is not a service center only product exchange center if you have the warranty.
They ask you to register online by your own PC or phone even after you come to the service centre. Almost all the personnel were really rude and not behaving courteously. Got my service done but not a very good experience overall. You need to train your people in customer management.
The service needed to be improved. In terms of communication between the Seagate and Accel. And the ambience is cool and some problems they are now ever not able to sort here. And Accel acts as a 3rd party agent in between. So that makes them more generous and hopefully a good service rather than the best
It is a little hard to find. It is in a small street on the first floor. But staff here is helping. Specifically the man who sits on the reception is the key to get your work done. Office is somewhat old. Other staff is also good, bit time consuming but doesnt they all?
The worst service centre ever..No response and hidding about problem.Acting wisely that the do good only good but they dont have atleast staff to attend to customer and they only talk and wont do anywork..Instead of going to them for service, we can buy that product again and save our fuel.
Very bad service..i gave my infocus m810 mobile for display change..they did not fixed display correctly and when I gave mobile back cover and everything Is good without any scratch,they damaged my back cover and managed that we did not did anything and manipulated the check list when we hand over our mobile..when I asked we lost the check list..Finally I asked I want the check list that there is no damage to my mobile previously they answered rudely that say to anybody we did not repaired this Mobile😰
Before going Accel Frontline people need to register in respective companies websites for claiming warranty of products. After registeration customer ID will be generated, with the customer ID one can claim for warranty of products. They take back faulty product and sent the new product through courier.
Excellent
Here, regarding Seagate it is only replacement center, no service is provided by Seagate, in case any damage or repair. There is very small board to identify the shop, you have to very keen to find the one. It is a Service center of multiple companies like, brother, InFocus, Seagate and iBall etc, what else they provide is hidden info.
Service was quick and fast. But the location was tough to find. There were name boards, but they are very small and placed in some corner which were tough to find.
This service center is superb iam get back my hard disk within 2 days superb service 🙏
Great they were awesomeLike the serviceJust the location should be good to spotIts kinda tough for first timers
If I have to put it bluntly, the infrastructure is poor but the staff is great; especially the watchman-cum-receptionist!
Poor service nobody pick up calls tired to call this service center worsted service giving 🤮🤮🤮🤮
Excellent experience, the security guard at the enterance is very knowledgable and he helped me do the registration in no time. The entire process was very seamless. Thank you
Very Excellent. The security person who is at the service center is very helpfull person
Such a non responsible staff,Better go to other places rather than buying anything from here
Superbbbbb service ...fast delivery also...i received a new hard disk with in a day itself..thank you
Remove infocus service center dealership with Accel frontline as they wont inform the customer until and unless we need to try hundreds of time to call them but they wont lift the call and also no details about the product.. if you lost your slip then it will be nightmare as they had long process as we deposited diamonds in their locker, for simple issues they will make so many visits... and even their representative had low knowledge on product and dont know how to talk with customers...like they feel govt. jobs...think before buying a product which had service with them.
Infocus service center. The service is good but they dont service the old versions. And there is a long lead time for accessories like batteries and chargers. Phone them to get info.
Nice olace. Quick service. Received replacement within 24 hrs on my home address
Only replacement,no repair ...this Seagate company has given to another vendor inspirisys solutions limited..kindly dont go for repairs
The place where it is situated is very confusing I roam around there only for more than half an hour. A few knows about it. Dont trust Google map on this. Ask locals for Oriental bank.
#Proper response and good service.#Its not located on Maps.#Hard to find out the address.#Sangeeth to clock tower road, right side on top of Canara Bank.
Visited there twice to replace my Seagate hard disk. Staff are responsive and service was good.
Disappointing thing is they dont even placed proper hoarding. Service is ok
This is the medium for few companies such as SanDisk, InFocus for warranty replacements. Theyll not repair, theyll just replace.
Accel frontline is a service center for multiple electronic goods. I went here for Seagate hard drive replacement. The process to do that was smooth and got hard drive replaced within a week.
Worst customer service
Seagate customer service, quick and easy to claim Seagate products, need to register in accel account first.
I felt very bad experience with this service center. Staff is not good. Why because there is a communication gap and not properly providing service
Worst service..choose any alternate service.They intentially formats your hard disc eventhough ita not necessary to ask you for data recovery to make bussines.They screw up your time..worst receiving..employess worst attitude ..dont prefer this
Such a worst service centre doesnt even care for customers and their issues. Not even a single authorised person is there to report. And the lady sitting in front office doesnt even know primarily skills of receiving customers issues. The main thing is that of you replace your products also the new products will stop working in an hour.
Nice faster services :)Received my hardisk with in 5 days 😉Which is given for replacement..!
Can I have the contact number, no one is lifting when i called to land line number
Service Is good.. They r polite and ur work will be finished with In min..
Phone no. given on website is wrong, if you get the correct no. of service centre they never pick up call...very Poor customer service from Seagate and their service centre
Place for Debate service.. They assure for good delivery of the product for replacement. Cost much if not in warranty for data recovery.
Pretty Quick and hassle free serviceA little hard to locate1)Look for oriental bank of commerce on the main road itself2)Take the street opposite to Oriental Bank of Commerce3)About 50mts into the street... Therell be a very tiny board on the right saying ACCEL frontline services4)its at First floor within that buildingHope this helps
Good place to service Seagate external harddisks
I am satisfied with the service they provided on time repairing process is very easy
Its good but at times no proper response
My tab didnt got service well
Great service
InFocus mobile phone service centre and Seagate hard disk service centre...
Excellent service but i lost my data but i can recovered my new hard disk
Worst services provided by this company. I faced lot of issues with my seagate Hdd.
Good service. Seagate hard disk replacement process done in 5 mins
ONE of worst service Centre in twin city....Accel Frontline ,,,,,means 1. No acces of Phone lines, 2. No Respons from Front office and Back office Technical Staff 3. Need waite for conformation takes 3 hrs..4. All ways they took lot of time to replace spares..5. ware not well trained staff.6. Finding service centre it self a Challenge to customer.7. Worst responce of all staff...thanking u..........
Availed Warranty For My Seagate Drive and the process is so smooth and easy.
Accel Frontline will provide a great service but they will provide this great service with a lot of delays. Sometimes u might have to visit two to three times just to initiate the process.
Got my gigabyte motherboard fixed under warranty, took a week though, now works perfect!
So bad service center dont go replace the center taaking behavier is so bad my infous phone in warrenty but they asking money and say taking too much time so staff is not good
I repaired infocus m2 3g receiver problem two times With in two months.just two days worked after repaired. use less infocus servicing center in Secunderabad.phone also physically damaged back cover.my two call ids..infhyd160000526DW and infhyd160000305DW.there is 0 star rating. present receiver not working.road side mobile servicing centres are better than infocus servicing center.
Moderate place. Went here to get my Seagate hard drive replacement.
Wrongly choosed accel frontline worst branch in secunderabad ...your employes feel them self as king.....and customers as beggars
Service is good for seagate hard disks.
Worst service center that i never sawed like this service center in secunderabad. My request to remove this infocus service center from secunderabad. Operators are also not so good i can say worst response in response too.
Seagate Service is good. Register on seagate website before you reach this place for service issue
Better warranty service in Seagate and InFocus and other brands ..
Service is good but the place where the office situated is bit confusing. They should arrange sign board on road for better identify.
Customer Service recieved was okay, not a top class one.Have a printing service available via USB media.
This center is worst as mentioned by some of the reviews i went to repaired my hard disk on 4th June it does not had big issue with it just they have repair the circuit board of hard disk though it was out of warranty even though they took it and said it would cost 500 as courier charges for sending the hard disk to Chennai after that they have not updated any thing on their website regarding the repair normally you can see your product repair status over website they took more than 20 days after that they replied that it can not be repaired as it is courier charges it can not be refunded IF IT WAS SENT TO SEGATE WHY CAN NOT SEGATE CANNOT REPAIR THE HARD DISK ? i think they are fooling people
Good service but takes a bit because its usually crowded....
Good behaviour and easy returns with documents
Nice place. But expensive
Waste service center... Receptionist dont have basic knowledge about their products.
Went to Accel for exchanging Kingston memorycard.After registering all my detalis they have given one new mworycard.but the behaviour of operator bit rude
Worst service... They got computers from 1980s to register the complaints. But they get your work done.
Good service and very professional service.
First of all plz change closed time, its showing on 9 to 9 but when I reached there your securityman told its closed 6pm
I really dont know how to describe this place, horribly maintained, messed up seating, the whole atmosphere seems like a cheap thug joint
Unprofessional attitude. Poor Response
Poor service. They take more days for your products to deliver.
Process is slow but they help you any how... Far from main city had to travel alot... Please do formality online before then go there it will save time..
Hyderabads worst service centre. They dont care about customers. The members in service centre are very rude to customers. Please dont prefer it. Waste of time
Good service..But employee are rude to customers
They replaced my 2TB Hard disk with in three day, actually they said 7working hours
Good
Its easy to drop off stuff for which you need replacement to, and the response to the problem is really quick, some days waiting might be too much but its procress
Its reachable n people are supporting there
They are taking 1month time for replacement of the product
The place is situated inwards from the road and is locates opp to basera hotel. The service is swift and prompt.
They are do best service to customers
Multi brand service centre, service was good but finding address was bit confusing for new people in city