This service center people are pure cheaters.. They will not repair for the mentioned cause.. Instead they will tell some other issues. Horrible experience from this service centre. Feeling to slap on their face for the kind of service they gave

Waste of visiting it. I took my laptop here and they said theyll charge rs.1364 just to know the problem and itll take 7-10 days and no assurance of data loss. Laptop repair world took just 300 to check it and gave my hard disk to me very safely. Im giving 1 star as theres no negative marking or zero .

Service is good.. But having service center at only one place In this big city is abit bad. Had to travel long to get Laptop serviced..

Worst experience... one dumb technician with 2 ladies... they dt even listen to us... my dell 3521 laptop for small usb port issue. without permission completely formatted, i can see lines on my laptop, they dt even know how to handle laptops.They said one week... but they took it more than a month... i followed up may times but no proper response. really worst... center.. never recommended.

As a Dell employee myself, I am sorry to say that the Authorised Service Center falls far below any standards of customer service.a) The phone is not answered. Even with the receptionist sitting there, the phone just keeps ringing and no one picks it upb) Most of the front desk engineers arent too clueful of what the issue with the system could be. Despite my telling them what exactly was wrong - He had to check with his senior on next steps.c) A simple CMOS battery replacement was required - the unit was kept in the service center for 3 weeks - and finally returned - unrepaired.

Worst people i ever saw till now from an authorized service center....i had an issue with death of screen for dell vostro laptop. I did some preliminary analysis on youtube and found few basic reasons RAM problem, monitors back light going down and 30-60-90 battery drain rule ...! I walked into this authorized service center and I had the worst experience ever in my life: -1. there were 2 women employees who are bluntly arguing with customers. One of them confirmed me that i have no warranty.2. there was a guy who is a red neck i can say....the guy was twisting the monitor of my laptop back and forth, he was almost trying to break it. I avoided him and he said we need to replace monitor...3. then the woman employee started explaining the process . She said i need to submit the laptop for checks..for which i got to pay 1364 INR and then they will open it not earlier than 4 weeks....and after that they wil diagnose the problem and it takes another 8 weeks to get the spares...! I told them that the authorized service center in Bangalore did it in very few hours....and why it takes so long to even diagnose...! She continued to argue that I didnt approach the Dell service center earlier. She talked like a rash idiot. After talking to this horrible guy - a red neck and rash lady...i understood that these people can only replace my monitor or motherboard...! I lost the faith in Dell auth service center in Hyderabad and visited Laptop repair world....the gentleman just tried taking one of the RAMs out...and it worked...he then told me as he has no DDR2 RAM, he suggested me to try purchasing outside and also suggested me that I can get it installed without their help too adding i can still continue to use it without even that purchase as it can run on 2GB RAM too..! I insisted that gentleman to charge me for the service....he politely denied and said i didnt do anything to accept service charge and he smiled..! One star for Dell auth service center hyd only bcoz google is not allowing me to post review without selecting stars

My Dell inspiron 5548 palmrest/base was damaged. They told it will take 10-15 days, but I came to know that it will not take more than 3 days. I gave it on 22-6-2016, But they raised a ticket on 28th as I got a msg to my mobile. Lazy people over here. One guy and two women all are lazy and find some silly reasons to make their work pending. Finally I got a call on 30-6-2016 that my laptop is repaired and she said in the call that my laptop is given to them 2 days back. Its disgusting to see those service center executives are so lazy. When I told the same about call to that service center guy while taking my laptop, he was numb looking like a dumbass. If you want to give your Dell laptop to this service center just ask them clearly how much time will they repair it and ask them WHY. Ask proper reason. And for a hardware issue they have formatted my laptop. Its disgusting. 😠

Dont know who hired these stupid peoples in here!God!- never will suggest anyone buying Dell..These comments herein are enough to show what their aftersale service is like!

Worse service center, they told 4-5 days and I keep on calling them each day and they say we will call u back in 30mins after confirming from technician and they will never call you back, closed without any notice or holidays, some days they wont even pickup your calls whole day. I will never recommend this service center to anyone

Lazy fellows without any knowledge on wats the issue with the device ,after all they know was simply replacing device with new motherboards.

No parking ... worst service , need to put more service centres

Worst people.. Dont know value of time.. Incapable of work

Wrost service center. i called many times but response my call

Lazy service center. i called many times but response my call

Worst service,said they will return in 3 weeks but took more than a month..other thing is they dont even pick the call

Very bad customer service..they dont sell the actual dell products

Good service

Ha ha hakk thuuu