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Sony Service in rsi
Sai Nivas Apartments, Plot no 172, survey no. 55/1, Vasavi Nagar, Karkhana, Secunderabad, Telangana 500009, India
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Comments
bh
Review №1

I erroneously thought my home theatre was broken. The staff quickly connected it up and showed me that every part works. They were helpful and cheerful during the entire process and didnt charge me anything.

Ra
Review №2

Well maintained Service Center and Well trained Staff.Maintaining Every Walk-in Customer Health Details.Hand Sanitizer, Using Infrared Thermometer to measure the body temperature.Seats arranged to maintain the Physical Distance.

PR
Review №3

Staff are very gentle and having good technical knowledge. Well responsive.You can contact for Bravia and Audio Service.

Up
Review №4

I claimed my sony headset warrenty spotlyand got my new headset

sr
Review №5

Not go to service time waste money also loss no one respond customer very very bad service lazy people

Su
Review №6

Sonys Authorised Service Center. They repair most of the products by Sony, i.e., headphones, TVs, speakers etc.Very professional in their service, the office is also clean & well-kept. Although I wish it was a little bigger, they only have two associates, so you might to have to wait in cues for a long time.

Ma
Review №7

Probably the only SONY Authorized mobile service centre left.But there is no use going here.They say almost stopped service to most mobile models.My Xperia Z1 Compact screen broken and they say sorry,no spare parts and service available.So went to private mobile shops @ Secunderabad paradise. They changed my display and phone is working for now. At least they are helpful than authorized service center.

SR
Review №8

Sony always my favorite, but smart phones didnt make it in India. Really need Mark 2 phones

sa
Review №9

They dont have enough models to replace your devices

sa
Review №10

Very much delay in service , efficient though

he
Review №11

Response was quick and prompt

Ni
Review №12

The worst experience 100 times u call not even once they pick up the call.i wasted my petrol so many times to visit the place

BA
Review №13

Overall good in service....staff is gentle and their behaviour is also so gentle ....hygienic place....SONY......

Ve
Review №14

I had worst experience with sony..I bought wireless earphones and those are not working ..they said they will give me replacement..They gave me replacement with second hand useless used earphones

An
Review №15

Very good service!

Sh
Review №16

Best for Sony services

Ta
Review №17

I can give 0 star rating for such a irresponsible behaviour with the staff, I walked in for dvd player repair, ticket raised and no response since then. I kept on calling 40 times dialy, finally I approached service center and those technicians were not responsive and asked me to change complete power instead of repairing it, I took my player to other service center, and they resolved my problem with a service cost of 800/- where these people quoted me more than 6000/-.These are not technicians, these are not even worth than mechanics.Worst experience with these people.My kind suggestion pls dont walk into this service center.

Sa
Review №18

Sony service centre for all Sony products at 1st floor beside to premium santhosh dhaba

Su
Review №19

Service is good but really slow. Sometimes we feel they are doing favor by servicing our Equipments

MO
Review №20

The one and only Sony authorized service centre near Secunderabad

Um
Review №21

The service here is really slowThey have two counters and both of them are very slow and you dont find all the Sony parts hereI feel flee markets are better to buy Sony parts rather than going to Sony authorised centres.I waited for an hour , the counter guy took one hour with a previous customer and then ended up saying sir this part is not available 😑

AK
Review №22

Perfect team... Immediate response... Point of contact only one person... He will update the progress..

Sr
Review №23

Worst service

Ra
Review №24

Very Good Service and timely deliver and good staff response

RA
Review №25

No service for all sony product

vi
Review №26

Lazy people & not ready to solve the issues. I got my home theatre repaired outside after they couldn’t fix it up. No use of being authorised service centre

Sh
Review №27

Not for mobile service its only for tv

sa
Review №28

Competent and pleasant staff.... Very cooperative too... Guided well.... No extra charges.... Overall experience is Good..👍

Po
Review №29

They were genuine... Gave exact information.. No false promises

Th
Review №30

I went to this place for my mobile service no service provided by them. Purchasing mobile phone of Sony brand is my mistake and it took my contact number noted my name in their register and said after getting the spare part they will call them but this was not happened I visited for many times and called on mobile phone to know no the spare part has reached or not but the things settled in an indecent manner and I approached a private honour authorised mobile repair store in Dilsukhnagar and finally got my mobile phone repair done and right now it is working very fine. So this people are very intelligent Just provide lip service with very fast and dignified words but all are not useful for us. So please dont visit this centre for your Sony mobile phone repairs and other related services.

Sh
Review №31

Authorised sony center

W
Review №32

A dream to have Sony Mobile but if Ur screen is damaged please forget to repair as the entire phone to be replaced with a cost of ₹6000 plus where these days its too much to spend on.But if there is option to screen replacement like Samsung it will be easy alwaysBut 3 star is for only Sony experience and technology is the best overall

Er
Review №33

Good

Pr
Review №34

All the staff here are friendly and help you in getting your issues resolved.

S.
Review №35

Misplaced or recklessly ordered the wrong replacement item. Not good staff

AL
Review №36

Waste

Bh
Review №37

This service center is permanently closed at this place ...please dont waste time by reaching here and searching for it

Su
Review №38

Given resolved product promised time. Nice talk people. Good response on call.

R.
Review №39

Not goog very bad.

Sh
Review №40

Excellent

B
Review №41

Good at informationFast serviceGood response

sa
Review №42

Some time they make you wait more time.but the service which is provided them is good.

Ku
Review №43

Very nice service center very good environment, nice staff and receptionist..

Pa
Review №44

GOOD SERVICE CENTER AND GOOD RESPONSE FOR CUSTOMERS

Ra
Review №45

Good service center.. people also good who are working here..

Ab
Review №46

Got a quick and efficient service. Parking is a problem here.

Pa
Review №47

Sony old model mobile are not taken here . I had Sony Xperia old model(2013) they checked and said it cant be repaired. Service was good .

Ga
Review №48

Its good but very slow in warranty claims

Su
Review №49

Good response

Ph
Review №50

Smooth and friendly environment. Nice customer care

Vu
Review №51

Good

Pr
Review №52

Not resolved my problem

vi
Review №53

Service center is good but delivery is late

Mo
Review №54

Nice service centre Iam happy with service providers thanks.

Ma
Review №55

Late service for mobiles , its take almost a month to Repair your mobiles.But original parts & 3 months warranty is given for mobiles display.

Vi
Review №56

Worst service center i have come across... None of them knows what they are doing... Please dont visit this.. Utter disappointed 😥

Sh
Review №57

They dont respond here. 😡😠

He
Review №58

Services is not good everytime calling not respons

Ra
Review №59

This is shifted from this place kharkhana opposite to police station.

an
Review №60

Good service n promet serive

mo
Review №61

Service is good but delayed. AND THEY DONT ATTEND THE CALLS!!!

Pr
Review №62

No proper reply n response

Sw
Review №63

I give to service that the usb cap part is inside remove that then replace new but u this people didnt do that and when i am taking hand over the handset till i got doubt and said that you people have not removed the peace Hathaway the usb cap is not closing for that you answered that no its new cap so it takes time to close properly ....but till today it was not closing properly and now i took that and noticed the peace broken till inside and u didnt removethis what your service means

Hh
Review №64

Replaced the Sony Xperia m5 dual with brand new Xperia XA ultra(without charger and ear pods) right before the warrenty period ends.

Ga
Review №65

Nce services best ASC for Sony Xperia

aq
Review №66

Very quick delivery:)

Ch
Review №67

Good service center

Th
Review №68

Feeling very bad bcoz executive at counters are good and polite but they dont lift calls very bad phone response ,and I have given 15 days time for my mobile repair but still they didnt gave me any response .and again when I went to for my status to the center , they are asking me again one week time ,

Da
Review №69

Ok ok service

vi
Review №70

This not a Sony repair centre.. They do only software update.. And u will not find place easily.. It showing wrong on map..

dn
Review №71

Not bad

Ph
Review №72

The best of Sony service centre that I have been..

Ma
Review №73

Sony Xperia smartphones service centre

Na
Review №74

Service available for any sort of damaged Sony mobiles. Its a major hub of service centres for Sony.

Na
Review №75

Good quality service

ju
Review №76

Staff is not supported for customer service...

An
Review №77

Not withstand with thier commit.

Pu
Review №78

Waste of money... Very dirty service

an
Review №79

VERY POOR SERVICE WILL NOT DELIVER ON PROMISED TIME

Ve
Review №80

Good place to get authorised service

Vi
Review №81

No more mobile service

Na
Review №82

Over all nice place

Vi
Review №83

Good servicing Center

ra
Review №84

Good response maded me happy

ja
Review №85

Satisfied with the response

Vi
Review №86

Dont buy mobiles of SonyIf you give phone for repair, ur phone will be delivered with all scratches on scree

Su
Review №87

Customer friendly

Vi
Review №88

Staff doesnt have the technical knowledge.

Ma
Review №89

Nice Service Centre

Ra
Review №90

Nice

Jy
Review №91

Resolution given quickly

Ak
Review №92

Good

AD
Review №93

Good service

Sr
Review №94

Good service

Ra
Review №95

Very expensive service

Ra
Review №96

Good service

Ri
Review №97

Good services

Pa
Review №98

Varishth customer service

ra
Review №99

Service is expensive and not complete . Not satisfactory.

su
Review №100

Better service

Information
62 Photos
100 Comments
3.5 Rating
  • Address:Sai Nivas Apartments, Plot no 172, survey no. 55/1, Vasavi Nagar, Karkhana, Secunderabad, Telangana 500009, India
  • Site:https://www.sony.co.in/
  • Phone:+91 40 4200 8054
Categories
  • Electronics repair shop
  • Mobile phone repair shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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