Mike was so helpful, and even though I had moved to another city, he set me up with a phone upgrade so all I needed to was pick my new phone at the wireless wave closest to me. He made the process so simple and convenient, I definitely recommend!

Celine was amazing! So detailed and was super friendly. Made the whole process of getting a new phone enjoyable. And let me tell ya, this girl knows how to find a deal. I don’t think anyone could have found me a better deal than the one Celine found me. Celine, if you see this, thank you!

I had an amazing experience upgrading my phone to the 12! Ian, the store manager, had everything prepared. It was super easy, quick, and he even made sure that I had the best rate possible for what I was looking for! 10/10 recommend, thanks Ian!!

Celine went above and beyond to get us the best deal and explained everything perfectly. She made a big decision (at the time) super easy and had so much patience with all questions. Awesome experience!!

They were able to help me get a brand new phone for free through apple. Great service and really know their products!

As always a phone upgrade very 2 years... Celine was fabulous and supportive! Gave us a few hints and we were able to have one phone connection charge reversed with #Virgin.Celine was patient and did everything we asked of her... transfer info from phone to phone etc...came in for our appointment on her off hours... thanks tons!

Had an amazing experience at this store yesterday! Savio was a great help. He was knowledgeable, kind and amazingly patient. He explained everything thoroughly and precisely. It was a long process and I admire the patience he had with what he was doing. He made my family feel very comfortable and confident with our purchases. He is easily one of the best wireless sellers/associates I’ve ever dealt with. Cannot praise him enough. Amazing service, thank you!

Niki was super helpful, friendly, knowledgeable. Battery replacement so quick, she knows all the protocols and deals in store. Service is highly recommended here.

Need a phone, upgrade your phone this is the place to find what suits you best

Great customer service from Savio! He was able to get me amazing deals and an awesome new phone! He was so helpful answering all my questions and I got everything I was looking for! Happy I stuck with wireless wave as their customer service is always top notch!

Very much helpful with explaining all the available offers and store discounts. A better option for buying a new gadget .

Mike was great to deal. Got us a great deal. Very happy

Absolutely first class customer care and service by Savio!! Highly recommend!!

Every few years we come in to get our phones upgraded. The team at wireless wave is always able to give us great deals and even better plans! Savio helped us this time around and exceeded our expectations—great customer service and overall experience!

My family and I have been a customer of Wireless Wave for many years and keep going back due to the exceptional customer service of Mike Mihalich.Mike always goes out of his way to make us feel like VIPs even during these uncertain times. Mike takes the extra time to ensure we are kept well informed of our products and always offers additional recommendations that may benefit us. Mikes 5 star customer service is unparralled.

I was paying almost $300 for my Rogers bill and Celine was able to help me get a new phone, switch my plan and make everything easy and simple to switch! Love my new phone and the money I will be saving, she did an amazing job and incredible customer service! Cannot thank her enough

It was pleasure being helped by Nikki in the store. Nikki went extra mile to resolve my iPhone battery replacement. She was very professional and helpful in resolving my issue with battery replacement. I know where to go next time when I have any issue with Apple products. Thank you Nikki / Wireless Wave. Your service level is commendable.Kumar L Radhakrishnan

Great staff and everyone was very professional. Highly recommend if your in the neighborhood and in need of a phone or any accessories!

Savio has been extremely helpful, polite, kind and patient! He is very knowledgeable, and as well, a great sales gentleman ! It was my pleasure today to be served by him! Thank You!

Celine was super helpful ,super friendly super knowledgeable and made purchasing our phone stress free ! We will surely deal with Wirelesswave for our future purchases! Thanks celine was pleasure dealing with you 👍🏻👍🏻

We went to get a phone for my mom and the service was incredible. Nathan S. assisted us, actually listened to what we wanted and gave us great suggestions to help us choose a phone; he answered all of our questions and stayed late to get my moms phone set up and running. Wireless Wave is the best deal in town. I ended up getting a new phone, too, and between us we got $400 of in-store credit to spend on accessories or what not. There was an issue transferring data to one of the new phones and Nathan had us come back and assisted us for an hour the next day. They always answer questions and have the friendliest staff, who have experience using the tech they sell and give honest recommendations. They also thoroughly review the fees and contract terms with you, look for the best deals and dont pressure you to take the extras. I wont go anywhere else.

My Fiance and I went into get a new plan and to upgrade our phones. We were greeted by two staff, Savio and Mike who were both very polite. I was a bit frazzled and not at my best as I thought I was in the wrong shop. Upon returning the staff were still very helpful. accommodating and put in so many hours with us. Savio went above and beyond to get us the best deal and to answer all of our questions. My Fiance works in the States and we wanted to make sure that we would have a plan that allowed for him to use his phone. Savio was great, having all the answers and working to get in our plan everything we needed. He was even able to get us some extras with our trade-ins. The overall experience was amazing, the store was clean and organized. I am so happy we went to Wireless Wave, it was the perfect place for us to get everything we needed. They were also able to give us more for less money than our previous bill from Telus. Thank you so much Savio and Wireless Wave!!

Came in last night with my folks because our phones were eligible for an upgrade, Nathan was more than willing to help us out and explained everything to us in layman’s terms(which was great because we are far from being technologically inclined!) He was so friendly and helpful! When we were done and heading out of the doors, we all said at once ‘He was a really nice guy!’ We are very happy with our new upgrades will definitely be coming back to Nathan for any future cellular needs🙂

Wanted to get a screen protector for my new iPhone mini 12. Id always gone without one in the past, just a case. Very helpful on the phone and in store. The demonstration was appreciated too.

Celine was excellent!! Such an awesome and smooth experience

Ian McGrath was literally AMAZING!!! He spent over teo hours working with me and my family to make sure that we had the best possible deal and got exactly what we were looking for. He was always very positive despite confusing questions and requests. I would 100% recommend coming to this location to do business.

We received great service with Nathan. Not onlyndid he answer all of our questions, he helped us get an amazing deal for our whole family. Will definitely recommend him to our family and friends.

The folks at wireless wave contact me often enough to be helpful, but not so often as to be annoying. Last week I got a text from a real person who works at my local store. Just to let me know that I was due for an upgrade, and that the store was reopening. I expressed interest in upgrading. Nathan scheduled a time to call me after reviewing my options. With his help I was able to quickly settle on a plan that suited my needs and saved me money, as well as getting me a new phone and 100 dollars instore credit. Helpful service and not pushy.

Niki was very polite and helpful along with Lian and Alisha thank you for all your help.

She was absolutely fantastic She deserves a raise what a wonderful girl Her Name is Niki

Savio was absolutely amazing. So professional. He went over and above, staying late to make sure my daughter ‘s phone was updated. Thank you for making this a great experience. If you want excellent service - go to wireless wave and see Savio

Service was above and beyond! The staff were top notch ready and able to answer questions and provide good solutions to my problems. I cant recommend this place enough!

Abdallah was awesome. He definitely cares about his customers even taking time out of his day off to come in and get us signed up for a new mobile contract. Would 100% recommend him to other people.

I found the tech Savio to be most helpful answering all questions. I will definitely recommend tech to friends. Bought purchase no problem

Savio was fantastic to work with. It took me 3 phone changes to make up my mind on which phone I wanted. He was patient and didnt show any signs of being annoyed and was extremely helpful!

Great sevice from savo thanks

I purchased the iPhone XR from Brooke at Wireless Wave today. Brooke provided excellent customer service and helped me find the best option to suit my needs. She was very understanding, answered all of my questions and even assisted me in finding additional accessories. I am extremely impressed with her attention to detail and her kindness throughout the whole process. I highly recommend going to Wireless Wave for any of your mobile needs. The team at Wireless Wave provides their customers with seamless activations and a great experience. Thanks Brooke!!

Ian Mc Grath was very professional and patient would highly recommend everyone checking out Wirelesswave for your upgrade

I LOVE this place. It is the only place I go for my electronic needs. Brooke is THE BEST. It has fast, friendly and extremely knowledgeable staff and service. LOVE this store.

I came here at Wireless Wave in Sarnia Lambton Mall...Savio Alexander help me a lot to save my money & got me a very good plan by saving me $20 a month

I always get the best service here. Today even surpassed that. I would NEVER go anywhere else. Highly recommended! A+++

Have been pleased with service here for years!Recommend people all the time :)

Savio...he is such an amazing sales associate. He helped me to get my new phone and I am really impress by the service which I got from him.Thanks.Cheers!

I just wanted to thank Mike for all the help he provided during Covid 19 by not only giving of his time by texting with me to try to help me with a problem I had during the time the Lambton Mall was closed. But also the time spent to solve my problem once the Mall opened. He is very Professional and Kind and Great at his job.

Excellent, quick and friendly service! Thanks so much Ian McGrath!

We went to wireless wave and had phones upgraded ... the service was amazing .. the gentleman that served me was Ian McGrath and very happy with the service

Recently, I took Samsung S20 plus from this store. Before that I didnt had any idea about which phone should I buy. Savio, the sales person of the store helped me selecting a phone and helped me through out all the buying process. I would definitely suggest this store to my friends.

Recently I took a samsung S20plus from the store and I am very happy with the overall experience. The sales person(savio)was very helpful and totally impressed by the service they offered.

Another excellent experience from Wireless Wave. Savio Alex was excellent to deal with and very thorough with the upgrading of my phone!

Only place I buy my phones. Andre and Brooke know what is available and how to meet the needs of my family and business...would definitely recommend

I’ve been a customer at Wireless Wave for a few years now and Brooke and her team have always provided excellent service. While continuing to do business through Covid, she was able to excel in providing customer service while meeting all Covid standards.I’d recommend Brooke and the Sarnia branch to anyone who requires or is interested in new devices.

Incredibly friendly staff not to mention they know their stuff! Extremely knowledgeable!!!! My new fave store! Thanks to Savio and Andre! You made my visit easy and painless😊

Savio was a great help, definitely recommend going to wireless wave in Sarnia.

Savio was very helpful and walked me through the process with ease!

Used this store 2 years ago to order new phones and set up wireless plans. Worked with “Andre” who answered all our questions and seemed to get us many discounts and credits. Returned again 2 years later and again received amazing service and a competitive price. Their customer service is amazing.

Only place I go to upgrade my phones!

Savio suggested me good deals for the phone.Thank You.

I was super impressed with the customer service I received here! I didnt feel like I was being taken advantage of or being oversold on things I didnt need. I was assisted with finding the right phone, with the right plan and was given help transferring all my files over! Im so thankful for the extra assistance and for taking the extra steps that other stores dont. it was a wonderful experience and stress free! Highly suggest coming here. (Thanks Andre!)

I had the best experience!!! Brooke was so helpful with getting me a new phone!!! Thank you!!!

Great customer service and friendly advice on services.

Best customer service better than a B@!! Store, no pressure sales, and more providers to choose from

Amazing customer service and the best deals you can find.

Wireless Wave got me a better deal than I would have got if Id gone directly to a carrier! André was professional and pleasant to work with, too!

Top quality customer service every visit, the team is very friendly and knowledgeable.

Outstanding customer service and product knowledge. Wouldn’t buy a phone anywhere else.

This place has the best customer service I have ever seen.

Best place to get phones and accessories

Goid deals. Big reduction in monthly bill...great

Average.

Friendly and attentive service!

These guys are All for the customer. They work with you and for you 110%. Nowhere else to get a phone!

Tremendous customer service

Good service

Mike is awesome

Great Staff!