Thank you Mr Prabhakar. Refund is done after a long wait. Appreciate your accountability.
Good quality Very tasty 😋 yummy
Very good quality as well as traditional taste in all products I purchased. I am very much surprised about the packing since it is very important for the snacks which can be used for a few days with air tight and safe. Please keep going on and request you to introduce more traditional items which are famous in our South Tamilnadu.
Really my family enjoyed the delicious sweets and snacks from Sweetkadai. I have tried Tirunelveli Halwa, Nagercoil Banana chips, Vazhapoo Pakoda, Kovipatti kadalai mittai, Jackfruit Chips and many more. I got the package at my door step within 24 hours!! I am gonna try Parupu Podi, Raagi Mix and Kambu Mix soon!! ;)
The taste and quality of the product is extremely good ,i really enjoyed the authentic taste of the sweet
Good Taste and fast delivery....Will make you feel olden days taste for sure,,have a try once with this guys,,
Pathetic. I placed an order a month ago. I didnt get it still. After n number of calls I reached out to them and they cancelled my order and they promised that Ill get my refund within 5 business days. Its been a week and not yet received the refund yet. Totally disappointed. I am trying to reach out to them still.
Thank u Team, It was yummy and tasty and fast delivery too i loved it ❤️ inji mittai and Halwa
This is great platform to order traditional Tamilnadu sweets and snack. Nagercoil chips and Mysore pak are out of the world! Continue doing well 👍
Update - They managed to get my order delivered after lot of struggle.Overall all items were packed in a good air tight plastic pouches and was fresh except for Bannana chip.My suggestion is they should not take orders online if they cannot ship or have more proactive customer support.My main concern still remains that order was done and no communication for 8 days, this time due to Covid Lockdown can bear this ordeal.
Lots of varities with home made taste..absolutely loved 😍
Pathetic Expirience :1. First time ordered , the order did not get through but money got deducted , problem wasnt on my banks side but on sweet kadais. Emailed them and they confirmed no payment was received.2. Ordered second time for hefty price. Order shipping got late the box reached me in torned pieces3. I got the status that the order was partially shipped ... unsure why .. kept mailing them but no response. When order arrived it had cookies worth 300rs missing4. Again emailed them but no response5. Products received are of low quality . Oily , extra sweet , no good quality ghee there is a smell to it had to throw off some because of bad smell6 . Whatever they display on their site the actual product receives do not match the expectationOverall They are unprofessional , do not care about customers . I am not sure how they have managed to get 5 stars .Please refund my amount if u have little professionalism left in you.=================================I am amazed the way u guys talked phone to try to lure me to take my reviews down , when I said no you covered it up saying no we did not mean u should take down reviews… we will refund ur whole amount…Now look at the email u sent me‘According to the refund policy, refund cant initiated until or unless removes negative opinion about sweetkadai from any of the medium like Facebook, Google etc. We hope this is the best and professional way to sort this issue.’Is this more professionalism am asking??
Order# 20210508100322-158289This is my first order with Sweet Kadai, Placed this online order on May 8th via sweetkadai.com, its been more than 15 days and theres no update whats so ever. Im not able to reach the number they listed in contact us, very bad experience. I wouldnt recommend. Thanks
04 July 2021: Updating my review after issue was addressed by sweetkadai.com and the money refunded.Order No:023484. Ordered on 16th June.
Its been 4 days i ordered sweets to be delivered to USA. No updates, no response over phone.I got the refund, but appreciate if you can avoid these transactions itself
I have ordered halwa(for special occasion) on 25th March before 3 pm. As per sweet kadai policy it should be shipped by the same day but due to limited quantity they shipped on 26th. Product got delivered on 29th 7.00 pm. Professional courier took 4 days to deliver it to chennai. (After my special occasion ends)Now days Amazon delivering products within same day or next day itself but professional courier took 4 days to deliver the product from thirunelveli to chennai. very pathetic courier service .Sweet kadai my feedback to you , if u want to succeed in your business work with your logistics to speed up the delivery because its food and perishable item.I have received the sweet in gud condition but sweet packaged in plastic cover , you should have put it in cardboard box to avoid spillage during transit.I know these things will increase the cost of the product but these are all important for online delivery.Am reducing the 2 stars for your delivery time and packaging. Sweet taste gud.Order no 022489
Wonderful experience with Sweet kadai. Product was delivered on-time. Everyone in my house loved the taste of neatly packed Srivilliputhur Palkova!!! Freshness is top-notch!
The customer service no they gave doesnt work , after ordered sweet we dont know it will come or not...there is no details nor updates... its like paid to some wrong person ..Without proper support ..dont come for business..
We are the regular customer of sweetkadai, Last month, I ordered with some other shop..due to my friends suggestion...I was shocked with their price was lesser dhan sweetkadai.then immediately ordered for 3000 rs...package we got after 3 days and all sweets are very old and not tasty at all...Even my dad told that shop which I ordered is very old and tasty in sattur..which results in tasteless items...I understand this generation peoples not maintaining like 70 80s...expect you guys..Sweetkadai is always best.
Sir we used to order regularly sweets from your shop under name MR. RIFKHAN.TODAY I RECEIVED KARUPATTI PALKOVA & NORMAL MILK PALKOVA. WHICH WAS VERY WORST TO EAT IT. SUCH WAS THE taste. Kindly do needful. I tried to your customer contact number since morning today. No responsePreviously the taste was super. Now very upset with your order.Order #022356{18.03.2021}Dear SWEETKADAI,Thank you for immediate response over inconvenience of the previous order.We received the same orders again. Fresh & very tasty. Satisfied 😋
I have ordered and received my good on time. Packaging is really good and the items delivered were quite fresh. I would recommend this website guys. Well done team great work
Really bad experience . Worst product ever. I have ordered chocolate tea powder on 4/11/20 received at 6/11/20 . First day i drunk that tea i got severe stomach pain . Then i cheaked exp date it was perfect but there is small warm in that powder. I tried customer care no but there is no proper response .
Order ID=023836, response is bit slow,
Verryyy very worst experience, I have ordered my sweets 4 days back order id:021828,Till now there is no response from them and no response on watsapp num,also sent an email to them...they are ignoring.Please do not order any sweets here HIGHLY RECOMMENED,Gonna file a case against these campany
For the quality definitely it needs a 5 star rating thats why came here😇very delicious😍 thinking how it would be after 2 to 3 days but very well neatly packed packaging needs another 5 star rating😍
Order no 019700. Same issue of no proper response, followup. My order is delayed, I am getting no feedback from the customer service. I was given the tracking number and left to follow up on my own. Very unprofessional, even for a small business, proactive customer service will take you a long way. I am yet to recieve the products and I have to follow up with the courier although it is not my fault. Ideally you should refund my order, given that these are food items and your choice of courier has decided to chuck it in storage and forget about it. It is your duty to choose a mode of delivery that is safe and on time. I have to throw away the parcel if at all it gets delivered as it has been lying around god know where.
Definitely needs compliment for your best service diwali sweets were best, my whole family enjoyed it
..you guys are rockingI,really enjoyed your sweets..and in fact Im addicted to it..for every festival or functions,I cannot imagine the fun without your authentic sweets..you people personally helped me not missing my hometown.When ever I open the sweet box I can feel the aroma of that. And it definitely takes me back to my village..Very decently packed....and Im sure Ill give you guys more orders than previous.. especially that srivalliputhurpaalkova..mouth watery man...
Almost i ordered all varieties of sweets and snacks.. Everything was great in taste and packing(zip lock covers). I got delivery on 4th day morning for Canada. I would prefer in future rather than buying in local shops.
Customer service is important. Please improve. Customer not able contact you if any issue of orderd products.
I usually dont post comments or review the product in Google, but for this product i felt it has to be done.If you really wanted to feel the taste of authentic sweets this is the best place you can buy.And the way the pack I really love it. Products gets delivered on time and if any concern you have on product it will be replaced or refund immediately.
An appealing choice, there sweets did not disappoint..... It met and surpassed my expectations.
I ordered my sweet on 11th of Nov.. its 15th Nov.. theres no word on even the status of my order.. I understand its Diwali rush.. if you cant fulfill they why the hell accept my order and keey money.. pure cheats.. worst customer service.. Shame on your service..
Good service. A very good experience. Hope you continue this.
Anyone ordering from Outside India but the delivery address is in India - still they charge you in $ I dont understand the concept here - it is absolute cheating!For 1 Kg Karuppati Gift box combo to be delivered in India they charged $51 ( nearly Rs.3723 )I have ordered many items online being Outside India to get delivered in India via an Indian portal or site - but none has charged me in $ - they are making real pakkodha out of us! Are they beyond Amazon or what? It is ridiculous!Even they dont share tracking no or any updates after debiting the amount for days - there will be no response over the phone no that they provided in the site or Whats App. Tried calling multiple times but no response.Finally there was an update saying the item I ordered is not available and out of stock. And I also responded them saying that is fine and to cancel my order. For that also no response from them.Later after two days they said it has been dispatched, so I completely dont understand what they are up to. And not sure what they delivered.Better not to order anymore with these guys and I think NativeSpecial is much reliable and customer friendly than this one.!Strong recommend not to order with these guys friends!
Realllyyy impressed with the sweets and packaging😍taste at its best😍
I really enjoyed your sweet varieties especially Halwa..
Worst customer service, Ordered Diwali sweet online on 9th Nov and they shared the courier tracking details on 11th Nov and the courier service is also worst customer service like these people. 13th Nov they marked failure deliver due to office address is closed but the delivery address shared was home address. From 14th Nov they marked it as out for delivery yet to deliver and there customer service is non co operative and after repeated call they said they are on leave till 16th Nov. Till now there no call from the courier service and even tried these sweetkadai they are also not responding to call and whats app messages. Please dont order anything from sweetkadai.
Really good job..Keep doing
They are having Delicious sweets. Try it out friends.
Very well packaged, fresh and authentic sweets and pickles. Arrived to UK in a week. Will surely come back!
Ordered palm jaggery twice. I was completely satisfied with the quality of the product.
I bought Nellai karupatti mysore pak. It was yummy. Neatly packed and aroma was at its finest. Thank you for your service. I suggest everyone to buy our native sweets in reasonable price @ sweetkadai.com
It is really really 200% tirunelveli halwa. i ordered halwa and mixture and it was yummy enough, i went back to my childhood days after having it, hats off to this shop ! my whole family liked it, and i again placed the order already for me and my neighbour
I ordered from UK, the packing was spot on, brilliant taste. They did delivery on time to UK as promised, kept me posted for the delivery updates. Great work team, Do try to maintain the same taste. Would order again ,after we run out of 3 kg snacks.
Sweet at its best ,,,😇neatly packed and good taste ,😇
For your goodness, please dont order from this website or dont even think for your sake!! Have sent tons of whatapp messages and (E-mail provided in thier website which is invalid) and tried to reach them to the given number but no response, its been 4 days now, not even a single message received yet.My order ID ID 017921.
No supply despite taking the money. No response to emails, calls etc. unscrupulousMoney finally received after followup
It’s really a bad experience. Had placed order on 4/11/2020 and order no 20201104045511-131454,had ordered sweets and savoury for Diwali,for an amt of 2691.00.till today no response .Tried to contact through call and WhatsApp too no response at all.
The quality of tirunelveli halwa was ok and tuti macaroons were good
You made our diwali specialWhole family njoied it😍
Authentic taste of South indian Sweets. Quite fast delivery during Lockdown.
Perfect Taste and correct amount of sweetnesswell packed too!!!
Extremely good with the service and approach even though on this pandemic.. Surely things are to be appreciated.. Kuddos guys and keep going..😃
Good
The issue which I have experienced has been resolved now by the support team, hence changing the review to 4 star from 1.Awaiting for my order and the product freshness is expected to increase the star rating as 5.Thanks,RasheedI have place my order last night (21.08.2020) but no order confirmation and even no update via mail or sms. When we order anything from your site, there should be a proper communication and update given to the user. But with sweetkadai.com the whatsapp number is not active at all and I have sent a mail but no response. I am not sure about the money paid around 600rs. This is my order number 20200821080909-116584.. can anyone help?Thanks,Rasheed
Best place to order sweets
HiWhen will I recieve my order ...Its been a week now..No update or response received. My order no.018825
Absolutely delicious , rich and luscious sweets .The packaging is so nice . Though the situations are not good due to Covid-19 , still they have managed to deliver the products in the best way possible . When compared to other online product delivery services sweetkadai has taken full efforts to deliver at earliest time possible. Thank you SWEETKADAI.
I paid and ordered in sweetkadai 9 days ago. I did not get my package even now. There is no response in WhatsApp. This is too much. Lot of people has written they have not delivered. Customer support response is also worst. I should have read the reviews before placing order.
Sweetkadai they always stands for their quality...and their on time delivery moreover l like their combos and the offers...good work guys..keep on ur work...
I ordered from chennai and received before the expected delivery date. It was fresh and taste was very good. Even, if we visit Tirunelveli it is difficult to find the right shop to get tasty halwa like this. Thumbs up for the team!
Very poor customer service.No response to calls.5 days since I ordered from Hyderabad.I have not received still.Nobody picking up the phone today when I tried calling.Very disappointing.
I have order some bunch of items from this site on 6th July 2020. After payment confirmation mail, After one week also I did not get any confirmation whether they have accepted the order or they will proceed or not. Messaged the provided ph number couple of times. Finally they messaged after many messages from me that my order will be dispatched soon. I just enquired since it’s going to be lock down from next 2 days in Bangalore, whether the items will be ok or it will reach before the lockdown. Immediately they replied they will cancel my order. No proper response after that. I don’t know whether I will get my money back or not. No other contact number also. Very bad experience with these people. Please don’t go with the positive reviews given here. I don’t think many of these reviews are true. Please be cautious before ordering thru this site.
Loved Srivilliputhur palgova and the packaging was good. Prompt delivery.
I was earlier hearing good reviews about. Tried my first order and disappointed. Everything works perfectly till you make a payment. After that you wont get any update at all..They are ignoring my Whatsapp messages to enquire about my status. No option to cancel my order.I strongly DO NOT RECOMMEND this site. I call them fraud when they do not respond for status updates request or ignore it.Update 1: My order no is 017875Update 2: I got the order delivered today. Thanks. I request you to put up a notice in your site that considering the COVID situation, order shipment will be delayed to set the customer expectations before hand.
The native sweets tastes as my grandma made. Thanks a lot for on-time delivery. Packaging was perfect.. work from home in this lockdown period becomes comfortable with your snacks.. 👍👍👍😍Karuppatti ladu ladu was awesome 😋
Delicious and fresh .. Appreciate your efforts on timely even at this Covid situation..!! 😍
I have placed an order and made payment as well . But the order has not been delivered. Tried contacting their customer service . But no response . This website is not legitimate. Its a scam. Do not believe all the positive reviews. Please do not waste your hard earned money.edit : Recieved the product and tasted great. Someone from the team called and informed it as a technical glitch and resolved the issue .Thank you.
Quality products & On time delivery is good.
Hi, Thanks for delivering the order in pandemic situation. I have ordered sattur karupatti mittai and tirunelveli halwa from your website on May 23, 2020 for my cousin to fulfil her pregnancy craving. We received Tirunelveli halwa on June 9th and sattur karupatti there was a delay!!! Awaited awaited awaited for a longer duration and finally we received it by today afternoon. Hope this is due to COVID19.But somehow you managed to deliver the item. Thanks bro...
I ordered my sweets but doubted about quality nd packing, but Sweetkadai proved me false... Am so happy about quality and price. They are really amazing and I would love to order till my life at Sweetkadai.com..Thank you so much.. I love Tirunelveli halwa it so so so tasty nd packaging was so appetzing and went into too curious abt unpacking the all items I ordered.. Delivery was pretty late due to lockdown bt Good things take time na so its OK.. 😇I taste palkoova nd it was naaku ooring moment for me.. 🤤🤤It was yummmyyy basically I love sweets but you guys making me addict to your sweets very much....😋😏😉 by your quality nd packing.. You guys opened all my tastes buds😌nd I accept it without any regret 😜.. Thank you so much Sweetkadai.com you made my tummy nd my heart more sweetier nd happier.. Nd I would love to order more nd more with you guys😇🤗...
This is an attraction for people interested in South Tamil Nadu style sweets. They offer several authentic sweets made of Karupatti. Our Whole family is addicted to their sweeetssss......
Im a customer of Sweetkadai.com since 2015. Almost purchased 100+ orders, addicted to their Sriviliputhur palkova and Tirunelveli Halwa, they never disappointed me since day 1 in terms of quality, quantity and swift delivery. Im 100% percent satisfied with your service . I wonder how did they delivered my order within 2 days even at this lockdown period in tamil nadu 🤤🤤
I addicted to your taste, especially karupatti halwa and karupatti mittai. I just loved it.
Order no. 18023. When it will be despatched?WhatsApp msg not read.I have not yet received refund.
I placed my order on 15th and they have despatched it today
Placed order on 23/08/2020. Its been more than 20 days now. Raised issue on 02/09/2020 regarding non delivery of the order. No response till date.Order number 20200823104640-118211.
I am a regular customer to this shop but lately their customer service is very poor. I usually order for Rs.13000 to Rs. 25000 worth of goods since I live abroad. Now they couldnt send me the products during my last order and when I ask for refund, there is no proper response in WhatsApp for a week.Updates: I got my refund now which is way lower than the lowest exchange rate and they added 5% of paypal charge which is a rip off clearly showing that you want to take away our money as much as possible. Definitely will not recommend to any of my friends. I think my review really helped me. I have to thank google for that. Your products quality is Okay but way way costly and also try to respond to your customers as quick as possible. Thats the area you guys have to focus on more. So I will give 3 stars from one star for that.
Ordered various items this week. Very poor quality, old stock, really bad. Throwing some of the items into dust bin. Will never buy again.
Makes a wonderful gift. Packaging seems to be very good. Delivered in proper shape and taste. I am excited with this whole idea of getting all of my favorite treats in one place and delivered to door step. Hats off to their amazing service!
You can get Thirunelveli Halwa on daily basis. Good taste and cost effective. Karuppatti mittai is one of favorite item.....yummyyyyyyyyyyyyyyy
I ORDERED THIRUNELVELI HALWA I AM IN BANGALORE I RECEVIED WITH 4 DAYS BUT TASTE IS OK NOT SO GOOD ITS NOT WORTH FOR MONEY BETTER YOU CAN BUY ON OFFLINE STORESOrder Number : 016725
Very tasty/fresh Snacks/Sweets. Awesome Customer Service. They converted on of my domestic shipment which shipped out from store, they placed a hold in local hub and then transferred to DHL center to ship to a international destination. All these happened within an hour time. Will surly refer to friends and family.
Better try other online stores.I placed an order but I did not receive any update with respect to my order . After couple of days I got a message that my amount will be refunded. Not sure what was going on.
Awesome packing and good tasty
Its been a month but still havent received my order. Order# 20200608041511-109544. Hope that you read this.
They are amazing, halwa taste is really really good. Everyone at my home loved. It was fresh, delivery was on time. They are selling at reasonable price.You can go ahead & buy it. They are really worth.
I have got this website link in some YouTube channel.I have ordered chikki bar (Kalla muttai) famous in kovilpatti from this website and it got delivered on time with very good packing.I must admit , I didnt expect the product to be very fresh and tasty since most of the other sites provide low quality products.Thanks to sweetkadai team, I really loved it and will visit again.
Super
Hey sweet KadaiThanks for bringing Tirunelveli to ChennaiSaw in black sheep and ordered Muscat halwaOne suggestion is please introduce quarter(1/4) kg and set minimum order value so that customers like me can taste all the products.Muscoth halwa was very good. Taste was nicePackaging is very good and excellent. Such a solid packaging that nothing can happen in travel.Overall a nice try and there are lot of healthier options for sweets in sweet Kadai.
Hey all I’m a regular customer of sweet kadai. Their website is optimised well and user friendly too. I just checked with the customer care of sweet kadai the server is crashed due to the traffic. Kindly bare and support !Hope you all Enjoy the sweets soon!
Pathetic service, No system for managing the orders. My order was processed only after the reminder sent from me that too after 5 days. Service is not at all matching with higher cost they charge.
I have placed an order yesterday noon. Today morning I received at morning. Taste is fantastic!
Amazing products. Thank you sweetkadai. I am serving in Indian armed forces. I orderd BANANA CHIPS to Orissa... Its superb taste.. Wonderful... Its remembered TAMIL NADU once again...
Cheating online site.such a cheaters i have ordered for more than 500 rupees long back they took my amount still i didnot get my items.i tried calling them,no response from their side.please dont order anything in this site.they are cheating the people.i didnot believe that fun pandrom team recommended these cheaters. Shame on you sweet kadai group.
Good!😍
Original Nativity Products, Excellent Packing, Offordable Price, Prompt Delivery. Would definitely try all the products one by one.
Good product , so nice my selected product is today delivered(08-01-2018)thank you so much sweetkadai