I bought my hot tub / spa in May 2020 - just at the start of the pandemic, from CK Spa. Thé service I received then, and continue to receive , is impeccable. I live in Ontario - they had no trouble with delivering to me in Hawkesbury. My refurbished tub needed a few parts , and they fixed it up and provided a great warranty. I continue to use my tub regularly and buy my products from them - they are willing to ship them to me promptly upon request. Very happy with my spa. The owners are friendly , honest , and reliable and the prices are great.
Great experience shopping there. I was looking to test an hydropool swim spa and it was very difficult to find a local dealer. While not in my region, CK spa was really nice and let me test the swim spa. Great experience, nice advices, no pressure and had a great conversation with both the owners.Would recommend shopping there if you want good service.
I was hunting for a hot tub for about a month across quebec. I went to all the big name and other small name stores in and around greater montreal region. I finally felt comfortable when i met Dana and Charles at CK Spas. They took the time to share a lot of good information about their spa and brand hydropool and gave me a lot of options without the sales pressure. I went back and did some research and was convinced this was not only the features, style and price for us but that I was in trusting and caring hands. I previously had a hot tub with a big name company and all the service was outsourced to terrible repair people. It was a nightmare that put me off from buying another spa for 2 years. The icing on the cake that sold me to CK spa was that all service and maintenance was done by the company directly themselves i knew i wouldnt have to relive my previous hellish experience. Family owned and operated, true dedication to their clients and service is what you are buying here and what great service at that. Delivery and install was done by owner with a complimentary crash course on the tub and shock treatment. All my post sale questions or emails are promptly answered via email or text. Very kind and positive attitude. I dont ever feel like a burden or annoyance even though i ask them several questions about products or maintenance or water testing. My wife and I are so completely in love with our new hot tub and we have been using it regularly to relax after a long day at work. Thank you Dana and Charles for your great service!!!
Excellent Customer Service! Highly recommend.S.L.
Awesome service, family run. They sell you what you need and are always there to help you anyway they can. You don’t feel like after your purchase did I really need this product more like wow why didn’t I have this before.
Very understanding and here for the customers. Will do buisness again !
Family oriented service, We recommended to all our fiends that are lookingGreat Spa Product and knowledge to help you choose the best one for you.
Can’t say enough good things about this family run business of hard working, knowledgeable, customer focused people.They guided us through the purchase of our first spa and a year and a half later when we had an issue, Owner Charles showed up at 5pm on Sunday December 22 to fix it.If you’re looking for quality customer service support after your purchase you cannot get better than that.
Thank you CK spas for the wonderful Jacuzzi. What a great way to relax and enjoy the outdoors. Delivery was super and so was the installation. They even took away the old spa. One less headache. All my questions were answered in maintaining the spa during the summer season and the winter coming. We highly recommend CK spas for their salesmanship and installation. Thank you again.
Just wanted to thank you for your professionalism and dedication to making your customers happy even with me living in the province of Ontario!!Im definitely happy and would give you 10/10 and highly recommend you.Thanks again.
Amazing service! They answered every single question I had... and I had many since this was my first hot tub purchase.
I had the great pleasure of purchasing a spa from CK Spas. From purchasing to the installation, it was the best experience ! Thank you Charles for your excellent service. Highly recommended, look no further you wont be disappointed.
I came in with my best friend to get a hot tub for her place. We had no idea what to look for. Charles was so helpful. He was patient even though we had a million questions. Prices are great and there was lots to choose from. Thanks for the great service!
Purchased our spa about a month ago and we are totally in love with it. This is our first spa and we had lots of questions, Dana and Charles were both very patient and informative after multiple visits to their showroom, we were able to find the right spa to meet our needs. They have a great selection of models in stock. Happy to support a family run business with hard working people!
Many many thanks CK spa. They always have the best service whenever you call they always answer and fix problems day or night. I baught my first spa and Charles took the time to explain and gave advices, it shows he likes what he does. Hard worker. Thank you Charles for all the services you have done for us!I HIGHLY RECOMMEND.Anny.
Wonderful Service, went in to purchase new chemicals Mineraluxe and was explained properly on how to use the product and how it works.We have used it for over a week and its working great. Thanks again Dana for the great service.
Bought my Spa a few years ago from Ck spas dealing with Charles and recieved a 5 star service and any time I any questions regarding the spa or maintenance he s always thereto help! highly recommend!
Fantastic service, punctual and professional. They picked up my old spa, leaving no trace they were ever there (accept for the empty hole in my deck). I highly recommend them!
Friendly staff. Quick response and great service :)
I got my beach glass here and I love itThank youSo much ♥️
Awesome service and an incredible value as well.Charles not only gave me some wonderful recommendations on which spa to choose but he was very patient on every aspect of working together and helping me to add hot tubs to my life.I have had swimming pools in the past and always found they were a lot of work for very little enjoyment. He recommended the Maximus from Sundance which is one of the largest and most powerful hot tubs and gave it to me at a price that I could afford. My house is now very popular and I often have kids over enjoying the hot tub which was my main goal and I really appreciate all of the help CK Spas gave me to achieve it.
Awesome service. Highly recommended for spa transport. We had tuff yard to get out of took me and 5 buddies to get spa in these guys were 2 to get it out . They made it look easy . Call CK spas for spa move !
Dana was great, honest and very helpful. It wasnt hard to see that this small family run business was where Id rather spend my money. Thanks again for being so patient.
Thank you to Charles for transporting my spa, It’s so nice to see good hard working people running a well organized and honest business, thanks again, I highly recommend this business
Awesome services! Really nice spa and nice people with great intentions ! Thanks you very much !
Great service! Professional and efficient. Would definitely recommend!
Nice place and good price ;)
Fast, friendly and knowledgable staff, excellent experience, would reccomend!
Great customer service! Two thumps up!
A very nice family business. Excellent after sales service. We are very well advised by Dana who has a lot of knowledge on the products. We are satisfied with Mineraluxe products. Thank you to you for your warm welcome and your smile.
Excellent service! Dana and Charles answer all of our questions. Friendly people, a well decorated shop, lots of choice. Our spa is perfect !!
Great service from the boys. They gave me good advice and I solved my problem at no cost. Thank you CK SPAS !!!
We recently did business with CK Spas in St-Eustache for the purchase of our spa and discovered professional and caring owners. They are happy to deal with their clients and with them there is no ambiguity. The shopping experience, even from a distance, was not a headache. The delivery was made according to our expectations. They know their products well. They are committed to providing good service and we recommend them without hesitation!
We were referred to CK Spa and we have no regrets at all that we bought with them. Very good service! Thanks Dana and Charles!
Excellent service and very good quality, I recommend!
Nice little shop. I love my giant unicorn for the pool !!! I recommend this small business highly.
Ordinary service, I felt I was bothering him. Very disappointed I was surely expecting a lot more with the number of stars on Google.
Great service. Very good spa products. I had a lot of problem with my water. I changed to their mineraluxe products and no problem for 4 months. Really happy. I suggest to all my friends! Thank you
Great service! People who take your project to heart! 👍🏻 Good job
Thank you very much to the whole team. our spa is wonderful easy to maintain with their wonderful products. super good service. we wish you success upon success, Congratulations !!!!!!
We have purchased several pool and spa items and always had excellent service and recommendations. The prices are very competitive and the staff are attentive. Recently, we therefore trusted this store for the purchase of a new spa. We had a few small issues with the spa but had exceptional customer service from the two owners of the store. The follow-up was really reassuring and we were guided and advised at every step. We were kept regularly informed about the arrival of replacement parts on our spa. From the start, we have been confident and we know we are in good hands for advice! I highly recommend this store for its excellent after-sales service, incomparable in the industry!
Incredible service! Charles and his wife were attentive to our needs! A beautiful local and family company and they take care of their customers! I recommend them without hesitation! 👍🏻👍🏻
A family business in St-Eustache, a discovery for us!Very good service in terms of service, choice and recommendations. Charles and his wife are super nice and take the time with their clients to ensure our complete satisfaction. Professional, attentive, impeccable service! I recommend :)
Thank you for your excellent serviceThe location of the spa was not obviousBut with ingenuity he did itI highly recommend ckspas if you want a personalized service versus the big centersthanks again
Super service! Listening to our needs and good advice! Competetive price! Quick setup! Thanks 😊
I sold my spa to them and the service was impeccable. A very fast and efficient team. We can trust them!
Great service !! Very friendly employees on top of that. thanks a lot
I negotiated with Charles for the sale of my spa. Fast, courteous and very professional services. I enthusiastically recommend!
I just discovered this little shop in st eu. We bought some floating wine glasses for the beach. I can not wait to try them. Excellent service and selection of wine glasses and accessories. I will definitely return. Thank you !
Fast and efficient company for Spa recovery. They came to recover my defective spa the day after our call, emptied it and took it away in less than an hour. Thank you very much !
Buy our spa with confidence and at a super price without pressurethanks to the whole team
No help from the girl, she didnt seem interested in selling a spa. We bought it elsewhere!
We were looking for a quality small spa for our first experience and it was the perfect solution to stay within our budget! The owners are professional and know what they are talking about. Very good service!
I found CK spa online by looking for more natural spa products. Coming back to the store he help me with lots of advice about their products. I bought the mineraluxe for my spa, and wow Im in love! !!! Excellent product. I strongly suggest it. Thank you for your service and support in store and on the phone.
CK Spa is an excellent solution for acquiring a high quality spa at a reasonable price. The one we bought works perfectly, it was delivered to us without delay and was installed by the team quickly and without problem. Happy to have opted for an eco-friendly option that encourages a family-owned and reliable business! A truly deserved 5 star!
Good products, spa and good service👍🏻
Very satisfied with the service offered at the ck spa. I had problems with my water for several months. after water testing, i changed the products i was using and followed their instructions. it took a while but my water is clear again. thanks for your help i recommend ck spa
Very good service and they take the time to give you good advice
Super good customer service before and after sale .... always responds to our questions and calls quickly ... thank you for everything you are a beautiful small business bravo
Good price and quality for spa cover. thank you ck spas
Super service! Quality products !
For people who want to buy a spa: CK spas in St-Eustache, vs do not deceive! professional, impeccable service. good price and the owner, Charles, is really a young entrepreneur listens to his customers.
I really enjoyed my experience at CK Spa. The service is personalized and Dana gives great housekeeping tips. The delivery was carried out in a professional manner. A good value for money spa. I recommand it !
Super good service, lots of spas in inventory. Nice family business! I recommend it .
Excellent service to pick up my spa. Very fast service, very professional.
Thank you very much great service!
Excellent service!As soon as we arrived we were greeted with a smile and we quickly noticed that Dana was very familiar with her products. She guided us very well in the purchase of our spa.Very good service and I have absolutely nothing negative to say. After visiting other places we stopped our choice at CkSpas because we were served and the prices are good. We will not regret our purchase.
Have to buy our spa in March and deliver in May as scheduled on the scheduled date. Although 2 days after delivery the spa was malfunctioning, Charles spent the same day to repair it. The next day it unfortunately started again, he also came back the same day! so as not to waste his time ... and especially ours, he had already brought a spare electronic card. he change it and no more trouble since. took advantage of our spa that we love and at half the price of a new one! Thanks for the after sales service!
We recently bought our spa From CK spas, They have a good choice in stock I recommend you! Very good service! we even had a delivery on a Sunday evening at 8:30 p.m. WOW !!!
Nice cheap ad when you dont arrive at the same price for everythingthat I bought elsewhere
Unfortunately not very reliable in terms of spa pickup to finally never pick it up.
Very good quality of spas, great service and all that for half the price of a new spa!
Excellent service, fast and efficient !!
Very happy with our purchase and amazing serviceThank you Charles
I advise you to buy new, I have them and I still have many problems with the spa and rotten after-sales service.
Very good service, the spas are of a good quality. the prices are very competitive and why not get a used spa that looks like new for 1/4 the price. Bravo to the CK Spas team, I highly recommend you!
Spa at a good price, good service, I recommend!
I find the place very welcoming and impeccable service thank you for the good advice
I have been shopping for a spa for a while and am delighted with this business! Nice welcome, young Quebec company, great product guarantee! Thank you and I wish you much success in your business! I love your concept! See you soon!!!
I put an ad for a really cheap jacuzzi spa you come to me and deal with 2 days later you put it back to sell 4000 more wow nice profit
Very good service
This is frankly THE SOLUTION for a more affordable spa, personalized service and making it possible to bring a great project to fruition. Thank you CK Spa! Mj P, Saint-Philipe, Qc
Really satisfied with the service from CKSpas it was the first place that I had so much info on spas.
Excellent product. Exceptional service!
Positive point: the owner is friendly and can offer support over the phone. Points for improvement: the spa had been delivered late, the company lacks manpower to meet demand (ex: offer after-sales service as planned; the owner had to come to my house three times, before admit that he wouldnt have time to come and see why my spa was leaking), I paid spa repairmen from an outside company ($ 310) who showed me that I had bought a pierced spa , but recently a hose had split (additionally) due to the improper way it was placed ... Being at my first spa, I thought I had to refill my spa frequently due to water evaporation. .. I no longer have this problem since the repair .. Anyway. I think the company has potential, it might just be necessary to hire other employees.
Small place too expensive same price as a new one
Excellent service !!!
Thank you danna good service
Courteous and prompt service.
Super efficient and professional servicesI recommend to everyone :)
Excellent service I advise everyone.
Unparalleled service and very competitive prices.
I went to buy a spa this weekend the seller was extremely arrogant when I told him that I wanted to shop and moreover he did not want to invoice and his guarantee is on his word jva buys another place c on
Excellent service !! We bought our used spa from CK Spas and we are 100% satisfied.
Efficient and competent, thank you!
More expensive than a new one doesnt make sense
Excellent price ...Lots of products available!
We had excellent service, our spa is not yet installed but we are already confident with the service received so far.