user
AutoZoom
455 Boulevard Industriel, Saint-Eustache, Quebec J7R 5R3, Canada
Appearance
Comments
N.
Review №1

Had an incredible service from MO for selling my car. Hes super helpful and honest. Id recommend this place to anyone I care about. Ill be back to buy a car soon. Thanks so much!!

Ab
Review №2

I am extremely disappointed by this dealership. I bought a Mazda 3 years ago. It was an average price, but I needed to get the car quickly for internships at hospitals in remote areas. However, whats hidden in the price is the 1500$ useless supplementary insurance from Garantie Nationale that they coerce you to get for lower interest rates. It is at first non-refundable, but if you negotiate long enough, they agree to refund the insurance if you dont use it in the next 3 years. What they dont tell you is that you have to claim the reimbursement in the 30 days following the contracts expiry. My contract expired in the middle of the pandemic, during a major confinement while the city was in a red zone. As a healthcare professional, I was stationed in a remote area and in maximum isolation until very recently. Therefore, I am extremely disappointed that they held my money hostage.

st
Review №3

Excellent service, amazing prices and really friendly staff

YO
Review №4

The quality of the customer service is irreproachable. They never hid any information and Moe (Mohammed) was very courteous yet professional. I didn’t purchase and didn’t feel pressured in any way but the service I got from him was A-class. I recommend this place to everyone.

Aw
Review №5

I have bought Mazda Cx-5 2015 from AutoZoom. Once I purchased a car at AutoZoom, I could not even think about going back to a traditional dealership. Amazing selection of high-quality cars, no pressure sales and incredible customer service. Ralph is a compassionate sales professional. Need some financing? Marc will have you locked in with a great rate in minutes. This is truly a family owned and operated business, and they won’t let you forget it. I just can’t say enough positive things about my experiences. One positive purchase experience may be a fluke, but every time I purchase a car, I get outrageous customer experience. I don’t know how you do it, but keep up the good work AutoZoom, Great Job Ralph and Marc.

Ma
Review №6

Had a really good experience with Mark from Auto Zoom. Purchased a vehicle that met my needs and within my budget. Did not feel any pressure to purchase the car nor did he try to sell me extras. Very professional. Will definitely go back to purchase another car. Highly recommend.

Ni
Review №7

Purchased a 2017 Mazda CX3 from them today. I just had to do a review cause the poeple are great. They have a great inventory of used cars that are in prestine condition at a reasonable price. Great spacious place with an awesome waiting area (which I wish I couldve used a bit more but the service is that speedy). Great help from Ralph and Mark. Overall process and buying experience is top notch.

sh
Review №8

I had a great experience at Auto Zoom! Cars a reasonably priced, in excellent condition, and the staff is extremely friendly! I definitely recommend anyone looking for a car to check them out!

La
Review №9

Great team to do business with, ask for Ghoulem as hes professional, detail oriented and has customer satisfaction in mind. The transaction went very well and efficiently !

je
Review №10

Very good service by ralf and mark

Li
Review №11

It has been a pleasure dealing with Mr. Sleiman. Their staff is extremely professional.

Ad
Review №12

They tried to sell me an SUV while failing to fully disclose the cars history. The Carfax report they provide was not updated and seemed to have been modified, hiding the fact that it was commercial car (taxi or rental) and that it was parked for 2 years. They said it was an honest mistake on their end but I am not sure what to believe.If they were upfront about all this, I may have considered taking the car. But the lack of hosnesty just broke the trust so I had to walk away from the dealership all together. DisappointedUpdate: Following my initial review, I was contacted by the owner, Moe. What transpired from this conversation is that the issue I experienced was an unintentional error on their part and he was sorry about it. From what I understand, they did not notice the carfax they were provided was not accurate.At the end of the day, I am giving them the benefit of the doubt and would be willing to give them another chance in the future. So I updated my rating from 1* to 3* for good customer service.

El
Review №13

Amazing staff very helpful. Great company to work with !

Cl
Review №14

The service is Ok before the sale but a little bit less good once the deal is sealed . The dealer has some nice vehicles mostly sedans and coupes in approximately 4 main brands Mazda, Honda,Lexus, Nissan .

Ko
Review №15

The best auto-dealer among multiple others we had business with in the past.The cars are in good condition, certified, repaired and clean.The prices are very competitive.The choice is good, for any budget.The staff is very friendly and professional.Most important is they are honest and keep their promises.Will certainly recommend them.

Ma
Review №16

I loved this place and the team is very kind, helpful and cooperative. I recommend this place ,I bought my Nissan rogue and Iam very satisfiedNancy Malak

fi
Review №17

Highly recommend dealing with AutozoomI bought me car from Autozoom, I recommend dealing with them as they are a reliable dealer with great service, they are honest and trusted car dealer. Marck, Rajaa and entire the team including the workshop team members were very much supportive and provided very good customer service.

St
Review №18

This place does not disappoint. The prices are the best out there and the service was outstanding. The guy that helped me took his time answering all my questions and concerns with patience, enthousiasm and honesty. He spoke to me like he would a family member and I truly appreciated that. Highly recommend this place and if you’re in luck Stan will be there to help you find your next car.

Ki
Review №19

Their service is very good. All the employees are very friendly and am very satisfied with their service. I would like to recommend to buy a reliable car here. Surely you will get good deals.

Sa
Review №20

Love my new Nissan Rogue amazing team, your finance Director give me great tips. Thank you zoom team.

Mi
Review №21

These were a group of people whom really know what they are doing. Not only is the price amazing but they are truly accommodating and respectful! We love our car and it is exactly what we needed for our family. Stan did an amazing service! Answered everything very honestly. Exactly what we needed and the service was the cherry on the cake! A real please to have done business here!

Sa
Review №22

Best customer service. I was satisfied with the service and people are really nice. Very affordable,I highly recommend this dealership.

M
Review №23

The service was great, the staff was very welcoming and understanding of my needs. Good selection in their inventory and nobody tries to mislead you. Wael was very professional and understood exactly what I need for my budget. Highly recommended!

Ri
Review №24

Very satisfy with the services all the personnel are very helpful . They want the satisfaction of the customer. No sale under pressure. Really satisfy with the service great service

In
Review №25

Very happy with my first car purchase experience here. Everyone were friendly, fair and helpful. Don’t hesitate to pay them a visit !

Mo
Review №26

Did my first financing here. Very good service and deals on the best used cars. Im a very satisfied customer! Compared the prices everywhere and couldnt find better. Also referred 3 family members and they are all as satisfied as me. Great place!

Ba
Review №27

Good customer service, after 3 months I can say I dont regret my purchase and I enjoy my car.

Sc
Review №28

When to check out a Mazda for my sister. The staff was polite and knowledgeable. They had a lot of choices, their prices were great, and the financing was really easy. She loves her new car.

Om
Review №29

I want to compliment your employees. They went to great lengths to help clients in every needs. They are affable, easy going and professional. I have always received quality service and availability. Thanks to Waly and all the rest of the group.

Sh
Review №30

We love the experience provided with Autozoom! With the friendly staff and great prices!! Highly recommended for everyone to purchase their new Car!!

Jh
Review №31

Had a good experience with auto zoom.Friendly staff. Purchased a beautiful vehicle that met my needs and within my budget.Until my next purchase. Thank you!

Em
Review №32

At first, they seemed great. After I signed the contract and started payments, I quickly realized they werent honest with me about my tires and they were not willing to help. It was in my contract that they would provide winter tires and to call them in October when they received their stock. After several calls to my sales rep and the manager who would call me back, in the end they tried to sell me a cheap brand of tires for an additional $350 (but they kept saying they were worth $750 so it was a deal), when it was clearly stated in my contract that the tires would be included. Furthermore, when I went to change my summer tires to winter tires after purchasing them independently as I wasnt going to give Auto-Zoom another cent of my money, I was told that my summer tires that were supposedly 1-2 years old, were finished and I should not have been driving on them. Very safe - thanks Auto-Zoom.I would have had a great review to write before the tire saga, but they reneged on our deal, and tried to compensate me with an insulting, dishonest offer. It makes me wonder what else they were dishonest about. Hope it wasnt my cars mileage or even worse, accident history. Ill never know, but what I do know is Ill NEVER trust Auto-Zoom again and will make sure nobody I know does.

Ga
Review №33

Got my first car here. Friendly workers and great collection. I tried my Honda civic there and it tested great, although it had a brown spot in the driver’s back seat. I talked with Ghoulem who was extermly professional and friendly. By the time I got my car, the spot was gone!

ob
Review №34

I did a special order for a Sonata, the service was amazing, the vehicle was perfect, and I got the best price on the market! So happy with my purchase and with my experience. Thanks Alex and the entire team.

Sa
Review №35

Very professionnel and very friendly. Excellent customer service. I strongly recommend Autozoom.

Sa
Review №36

Amazing customer service and really nice employees. They are so patient, give great advice and help you with whatever you need. I got my car there and I would refer anyone whos looking to get a new car.

Ec
Review №37

Great dealership have been buying cars from them for a few years. Great service and great prices!

De
Review №38

Honestly, they make it seem like they care about you and try to provide the best service but once they have closed the deal they want nothing more to do with you. 3 days after I bought my car the battery died and I noticed that the outlet to charge my phone was not working. I emailed and called multiple times only to get no response or for them to put me on a 20 minute hold only then to hang up. they told me i have a 15 day or 6000KM guarantee or trade in yet when I wanted to be reimburse for the battery they could not contact me back. I am also still waiting for them to send me my spare key an they have yet to do so. When I went to the location they made me wait hours only to tell me theyre too busy (there were no clients) and that they will call me back tomorrow. I am still waiting for my call back. DO NOT GO HERE!!!!! Theyre honestly terrible. biggest mistake Ive ever made. AVOID AT ALL COSTS.PLUS** they sold me a car that was completely trash. Brakes were worn down, they told me it was inspected and that there was less millage then there was and that it was in a minor accident when it was COMPLETELY RECONSTRUCTED. Also the rims were not the same and the horn doesnt work properly. Stay away from Emmanuel. Hes a liar and does not care about you what so ever. If you go here, make sure you bring someone who knows about cars.

Mi
Review №39

A friend recommend AutoZom . As soon as i arrived to their office i got the warm professional assistance . I received sll the assistance needed to be able to choose a car. The salesman was nice and professional and theirFinancing person was vey nice and helpful and negotiated a good interest rate for me. Definitely i am giving them a five stars and i will recommend AutoZoom to other people. Good service.

Ja
Review №40

Good location. Professional staff, they’re flexible & willing to help you with what you wanted.

Ju
Review №41

Worst experience ever. Tried to bait and switch me. After they saw i wasnt falling for there scams they said they could get the exact car I wanted at the same price I wanted from the honda dealership depending on my credit rating as they wanted to trap me in there financing plan.Notice anything strange looking at the reviews for this place? Reviews are either 5 star or 1 star, that should spell trouble from the start. These 5 star ratings are most likely fake reviews as anyone could have guessed.Stay away from this place.

Md
Review №42

Excellent service. Nice and reliable place to have your dream car. Thanks Manu to help me find out my Gt.

Mi
Review №43

Amazing and reliable staff, very friendly. I recommend Autozoom 100%

Je
Review №44

Amazing Dealership , Highly Recommended !! Mark and Emmanuel were both professionals and even Keleth at the back prepared our Nissan Rogue like it was brand-new , Now we can build amazing travel memories with our baby daughter. Cheers!!

Ma
Review №45

Love my new car , excellent service by the hole Autozoom team and the director for his tips and tricks.

Da
Review №46

My second car here, Im very happy with it and August everyone to buy their car here.

Al
Review №47

This is a really good place. if you guys want a good car i garantee you you will have it here.

na
Review №48

Excellent service at Auto Zoom, they do have a nice variety of cars all in excellent condition. Very satisfied with my experience, For sure I will be coming back in the future.

Ha
Review №49

Great Company and Great group of professionals from Managers to sales reps. glad to work with this company....and I definitely recommend any one to deal with them,.. and if you need a car then this is the company you should be buying your new car from.Haroun

De
Review №50

Horrible experience. These guys are telling the lies with straight face. After confirming the price in the written quote they simply tweaked it in the contract. Tricked 2000 dollars from us for the services we never asked for this way. Finally, after being threatened with contact cancellation they agreed to reimburse the money. After a month delay they are still claiming the money is in transit! Never again will I deal with these thieves especially their finance guy Mark. Planning to sue them now.P.S. Be careful, most of the positive reviews below are likely to be fake. Check the negative ones first.

No
Review №51

Had great customer service! Waly made everything easy. I love my car!

Ma
Review №52

Im very happy with my Nissan rogue 2016

Me
Review №53

Great price Sofiane helped me a lot for financing I got a great car

ji
Review №54

I buy car in march with sales men RALF , lots of scratch on car but he said it’s gone be disappear so I signed paperwork and see car but nothing done and he said needs time for that and I take take appointment and you come I didn’t received call from him and after I called and he said call me back but 2/3 weeks I didn’t received any call after I call customer service number and talk with raja and she give me appointmentI go there but ralf said I didn’t said anything for that after raja said we can try to help you I spend 2/3 hours after give me car but nothing change in car and raja said to remove this car is expensive and we can’t do free for you and I come backThey did touch up with not matching paintSo guys don’t trust that people they gone talk nice before deal and as soon as you sign and forget all commitmentsIf You like car then make sure everything done and check before sign paper

Sa
Review №55

I had such a fantastic experience buying my new car at autozoom. Othman is a wonderful salesman to work with. Othman spent at least 3 hours trying to understand what type of car I was looking for. He was patient, very knowledgeable about each car thanks

Je
Review №56

WOW im so glad i came here. I was looking for a nissan rogue on cargurus and decided to come take a look. Their service is excellent, they had over 40 nissan rogue, they got me approved in an hour when 2 other dealers were giving me the run around. Best place ever. I will certainly recommend all my friends and family to come here.

Ma
Review №57

The staff was super courteous & efficient. Im very happy with my vehicle purchase, and I would definitely recommend them over the competition.

Me
Review №58

Amazing service and very friendly staff.Good to see some good auto dealers out there!

Sh
Review №59

Amazing service, kind people and very satisfied with my purchase and how everything was handled!

Me
Review №60

Fast service and very affordable cars. Recommended.

ha
Review №61

People are very friendly here they have helped my friend to finance a car easily

Ca
Review №62

Autozoom was amazing! My husband and I have bought two cars from here and now my mother! The sales representative Mike was extremely helpful, understanding and respectful. Mark in financing was amazing he was beyond respectful and down to earth. Even the gentleman that details the vehicles takes pride in his work. To top it all off they even put a bow on the car to congratulate my mother! I couldn’t have asked for classier service. When I say classy I mean it 100% if I could give them more stars I would. I will continue to recommend and purchase from Autozoom. Big Thumbs Up to the Autozoom team!

TM
Review №63

Amazing car shopping experience, they knew exactly what I wanted. would recommend.

Jo
Review №64

Best used car dealer in laval . I bought a nissan rogue good price

So
Review №65

I am new to Canada and dealt with Autozoom.I found the service to be phenomenal. Specifically impressed by a guy called Mo. He can get things done for you and give you sincere advice.Will be happy to deal with them again.Their financing system was flexible but I pulled out last minute since I got a good deal from a kind relative and Autozoom was ok with that so I want to share my positive experience.

za
Review №66

Thank you for my new ride . Great costumer service will definitely recommend to others

Mo
Review №67

Very satisfied with the service. Highly recommended and professionel setup

As
Review №68

Went to buy a car and as I started asking questions regarding details such as if the car had power windows, power lock, the seller interrupted me to tell me that yes yes it was fully equipped!! It was a 3 year old car which had all features. They did not tell me that the car had NO AC which is an important feature in a car!! When they said it was a 3 year old car that was fully equipped I figured that included AC as well. When I realized the car had no AC (right after the purchase) they told me they were trying to sell their cars and that telling someone a car has no AC isnt a good way to sell a car. They very purposely failed to tell me and purposely stopped me during my questions so I wouldnt ask about AC. Now, 2 years later I need to sell my car and obviously nobody wants to buy it because it has no AC (and I am honest enough to let them know). Would never buy from this place again!!!!! Dishonest.

El
Review №69

I really would like to thank the whole team at autozoom. Really great service, I dealt with Sophiane to buy a car and he found something that really fit my needs. I highly recomend to everyone!

Wa
Review №70

Awesome service and support! Lots of choices are available and the priced are very competitive.

Ro
Review №71

Very helpful people on the sales to talk with and very easy procedures.

Pa
Review №72

The buying of car was easy no pressure. Thanks Mark

Ja
Review №73

Just got my Honda Civic yesterday, very good service.

ha
Review №74

I talk to Sarah. She talks back fast

Mi
Review №75

Wawww I bought my car about a month ago and i am very happy!Thank you

fa
Review №76

I brought my car from autozoom and Im very happy with my car and with the service I got, very professional and efficient. I compared prices online with other dealerships and they had the cheapest prices on the market. Highly recommended!

Ch
Review №77

Great cars and good customer service.

So
Review №78

Excellent service, reliable cars and amazing prices !

Ro
Review №79

Excellent service, amazing prices and really friendly staff ! I recommend if youre looking for a Japanese car !

Ha
Review №80

Best staff great service ... and moe u da best man.

Ah
Review №81

Great place, amazing staff and great selection... Will be shopping here again.

Yo
Review №82

I bought my first car from Auto Zoom the week before last. The service was beyond amazing. I had Mike as my salesman. He is very kind and honest, the car i first looked at was on the market for a fairly good price. Although when we looked at it, it had a few dents and scratches. When my dad and i pointed that out to Mike he said that wasnt the best car he had on the market and he showed us an impacable car. Almost brand new. And i fell inlove with it, the price wasnt bad as well. They have an open loan for finacing which is awesome if you want to build your credit. He explained everything extremely well, to the T. Even the questions we had were answered throughly. Mind you i have been to plenty of delarships and i wasnt sold the way Mike sold us. When we came back to sign the papers everything was seemless. The finance guy also helped a great deal. Mike sat with me for nearly hours helping me find an insurance company for my car and that was great😊. The men at the garage also filled my gas tank before i left and they gave me free mats. The one thing i didnt like was that the winter tires, werent included in the deal, and they werent mentioned until after i asked of them. However, the overall experience was superb and i would highly recommend my loved ones and friends to come here. Thank you so much Auto Zoom team. You guys are awesome!!! Keep up the good work😁😁😁.

Na
Review №83

Wael was really helpful and knowledgeable i will go back for my next car.

Ni
Review №84

Excellent service, really appreciated the professionalism. Mike made the process very seemless and efficient. Thank you,

Wi
Review №85

Great place, great people who did what it took to get me the car I want

Ch
Review №86

Awesome service and prices. Highly recommend!!

IC
Review №87

Great service ,great prices and beleive me I shopped around special thanks to Mark and Mike amazing service before and after!

ha
Review №88

Love these guys really help me alot even with bad credit history.. I bought two cars both of them approved with autozoom.

Sa
Review №89

Best service!

je
Review №90

Supporting and encouraging staff and Amazing offers.

Ch
Review №91

Best service and excellent quality / price rate for the cars. Brandly new.

St
Review №92

Very kind and respectful people, amazing service.

Sh
Review №93

Excellent Service!! Amazing friendly staff!! Love their Service!!

Mi
Review №94

Gotta upgrade

fr
Review №95

I would like to say that our experience in buying a car for my daughter was excelence with autozoom thanks to the staff.

Sa
Review №96

Bought my first car from there, staff was super helpful, great service!

am
Review №97

Amazing experience, amazing staff. these guys go above and beyond to give the best experience while purchasing a 2nd hand car. Ive been to a lot of 2nd hand car dealership, this one really only has mint condition cars, excluding the mileage it looks brand new. Very satisfied with my purchase.thanks Autozoom

Sh
Review №98

Amazing service and satisfied with my purchase.

Ho
Review №99

Excellent service! Highly recommended!Thank you Autozoom:)

Su
Review №100

Amazing service by Mr Mark the Financial Director. Highly suggested!

Information
67 Photos
100 Comments
4.7 Rating
  • Address:455 Boulevard Industriel, Saint-Eustache, Quebec J7R 5R3, Canada
  • Site:/url?q=https://www.autozoom.ca/&sa=U&ved=0ahUKEwi35YnBidruAhVBFlkFHbjgDRgQ61gItCooEDB9&usg=AOvVaw1FQe2K8yIykaZE7lMlsIYA
  • Phone:+1 877-513-3160
Categories
  • Used car dealer
  • Car detailing service
  • Car finance and loan company
  • Department of finance
  • Honda dealer
  • Mazda dealer
  • Nissan dealer
  • Repair service
  • Tire shop
  • Toyota dealer
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations