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New Fong Kitchen
3670 Mt Read Blvd #9, Rochester, NY 14616, United States
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Da
Review №1

We order from here all the time while I’m working at the fire house. The food is always delivered quickly the food taste good and plenty of choices. Never had a problem with their food ever. I recommend them anytime your Hungary doe Chinese foods. The combos are our favorites. Usually pork fried rice, eggroll and whatever your main dish that you want. Remember to tip generously.

Pa
Review №2

Want to thank you - Ordered a bunch of food last night, I had the Curried shrimp and onions, the shrimp were so plump and big, the whole dish was amazing. Even had it the next day for lunch and the sauce was still smooth and not congealed.Well done

Ad
Review №3

This place used to have much better food. I ordered bean curd & veggies & my mom had shrimp & broccoli. My food was okay, a little on the bland side. Hers was exceptionally bland, but they did add some hair to it. It was take out & not worth going back because if they got hair in it the first time, were not really interested in finding the prize the next time.

Mi
Review №4

Best Chinese take out in the local area.

An
Review №5

Very unprofessional I told them I did not want my food touching they told me that they cannot separated they were too busy did not have time to put my food into separate containers! Place dirty!

Me
Review №6

Disgusting. Literally, and absolutely Disgusting food. I am going to have nightmares tonight about my lunch. Never, ever again..

Hy
Review №7

I should apologize to you first, because the woman who placed the order is eighty-five and cant hear well...But I remember a saying that cooking is the persons face.Look at the your faces

De
Review №8

The Bourbon Chicken was dry and hard and it didnt come with any vegetables. The sweet and sour chicken, fried rice and egg rolls are pretty good.I called and complained and they didnt offer any refund just said ok.

Me
Review №9

Food is really good, one of my favorites. but the delivery man is very rude, he was yelling at my friend since we weren’t waiting at the door for him. Unfortunately i’m not gonna order from here for a while just because the whole interaction made me uncomfortable.

Br
Review №10

Best chinese food place i’ve ever been to , can’t find one to compare even though i work at an expensivechinese food place. this one will always have my heart have gone to it since i was little. Cant find another place that makes good chicken and broccoli.

Ka
Review №11

Food is good. Thisbis our go to Chinese restaurant. If you want pork fried rice you need to ask for it.

De
Review №12

Been in this neighborhood almost 10 years and never tried it. There always seem to be too many people working and no customers, which made me think the food must not be that good. Went for the first time yesterday. food was decent, nothing spectacular. I have to figure out what their specialty is. I don’t think it’s pork fried rice or egg rolls 😐. Hopefully next time I’ll get something that tastes really great!

Ne
Review №13

Been going to this place for 2 years now and I’ve never been disappointed. Their food is very good! Best one around in my opinion.

Pa
Review №14

Sweet sour chicken so good

Jo
Review №15

We had the most delicious and affordable dinner tonight! We have been happy customers for years. Thank you!

Jo
Review №16

The delivery man was yelling over a dime short are you kidding me !

St
Review №17

This has been our go to Chinese Restaurant for years.Food always pleasantly fresh and delivery is very fast.They never disappoint. 👍🏾

Fr
Review №18

The Sesame chicken was soggy and mushy, the meat was dirtypink and brown like it was rotted for weeks. Fried rice was stale amd barely warm. The only thing I could eat was an egg roll and that was mediocre at best. Will never order from here again! I was disgusted !!

Ch
Review №19

Food is good but when you quote 30 minutes and it takes 65....You could at least apologize or offer a 2 Liter of pop. $55.00 worth of food

So
Review №20

There chicken on a stick was to cooked, like charcoal color, very burnt, very disappointing.

Ar
Review №21

One of my familys favorite restaurant for take out only negative is that I wish when I say extra spicy that they give it more of a kick but most of the time chinese food isnt spicy..

Ka
Review №22

First (and last) time ordering from New Fong tonight. Very disappointed because my favorite thing I ordered (pork fried rice) was missing from our order, the sesame beef was sesame chicken, and and extra order of white rice is missing. The chicken on a stick is dried up and burnt black- not exactly appetizing. Not only did I pay for items not received, but a majority of the order is either wrong or not edible. Sad China Dragon closed and am looking for a new place.

We
Review №23

Im so happy theyre back! Our order was perfect and the driver was friendly and professional. We tried 1 other place since March and were not happy at all. This was worth the wait! 😃

Ja
Review №24

Best lomein in Greece possibly the world. Horrible communication with a dash of destain but a small price to pay for those delicious noodles

Ni
Review №25

They delivered one of their party trays in a gross cardboard top of a wine box. I spent 30$ on that alone just for them to not care what it was put in. Terrible food handling, i hope the health department pays them a visit soon

MA
Review №26

Customer service was not too inviting. Lady had an attitude but the food was delicious. I decided to give it a try since many people have told me the food is always good.

Ch
Review №27

Ordered today and was fully disappointed. My wings tasted like gas and rice was awful, I am usually a loyal customer. Egg rolls tasted like grease, definitely not ordering again, so disappointed because I used to love this place.Update:Gave it a second try and food was much better and tasted fresh

Jo
Review №28

Been going here for a few years, theyre pretty consistent, sometimes when theyre getting slammed they dont answer their phone, other than that, good stuff

Br
Review №29

Great food at a great price!

Ch
Review №30

Very busy place, that should tell you how good a place this is. Also very fast service..

Ma
Review №31

This is the best Chinese restaurant!!

Re
Review №32

I ordered quiet a large order, 4 combos and lo mein. I was missing one of my combos and called them. They did refund me but I was still upset because the missing item was for a specific person and they only refunded me so that person had to get something else to eat and ate later than everyone else. It wasnt fair to them and that was upsetting. Also when I called they said they didnt have an order from me... that was also upsetting. The food is okay and unreasonably priced but I think I might go somewhere else next time.

Ma
Review №33

The food was hot and fresh, delivered in a reasonable time.

An
Review №34

Maybe MSG????!We have ordered from here several times but notice that not only have the prices increased but when we purchased three different meat entires, the beef entree was entirely filled with bok choy and barely a couple of pieces of beef to enjoy which was so disappointing. Also several in our family had a stomach ache directly after ordering and this only happens when MSG is present in the cooking. Wont be ordering again sadly ☹️

Ki
Review №35

BEST Chinese food Ive ever eaten! No matter what we order, its correct, hot and delicious! Delivery right on the dot! Love this place!!

Ho
Review №36

Theyre all really nice and the food was delicious, hot, fresh and quick. My new go to place for sure!

Sa
Review №37

This is my favorite place to order from!! i am a very picky Chinese food person it has to be a certain way and this restaurant always delivers.The staff are always very nice as well :)

Ja
Review №38

Been ordering take-out from this restaurant since I was a kid... so for like 20 years.... and it’s the best in Greece. Tried other places just to see what’s out there, and nothing comes close to this restaurant. Delivery is fast, food is hot, and the staff is friendly. Other Chinese food places have come and gone thru the years, but this one is still going strong, which speaks for itself. You won’t be disappointed!

Co
Review №39

Great food, clean, COVID safe. No contact pick up process.

Sa
Review №40

What is that sour taste in the chicken with snow peas?? The rest was Great - but can’t get past that sour taste in that dish...

Pa
Review №41

I order from here all the time. When I say all the time I mean they are the only Chinese take-out we order from. 2 maybe 3 times a month. The food is always fresh and hot. Prices are very fair. The delivery is extremely fast. I honestly cant believe that Ive read bad reviews from this restaurant. SMH!!!

Oh
Review №42

I always order the general tso’s chicken. I’ve never had a bad experience with New Fong. The crane Rangoons are to die for and the fried rice is delicious too!

Mi
Review №43

Very busy the night I went people were packed and kept coming in. Not one person seemed to care. I waited outside people kept cutting line. I prob wont be back unless some order in the place..

St
Review №44

Reasonable pricing. Good service.

La
Review №45

New Fong used to be excellent but lately, their food quality has badly deteriorated. I ordered Mongolian Beef and all I could think of was the line from the old Wendys commercial, Wheres the beef??? Almost entirely noodles and vegetables but Sherlock Holmes would have been hard pressed to locate any beef in the meal! Time to find a new restaurant, I guess.Update:Tried again a year later and still a very small amount of meat and an overabundance of veggies. Do yourself a favor and skip this place. There are many other choices, places where they dont scrimp on the more expensive ingredients!

ra
Review №46

They always deliver super fast!! My food is always still hot. Best Chinese Food in my area! Im a complainer!! Lol. Not complaining about the food at New Fong. GOOD JOB!! THANKS

Pa
Review №47

I have been ordering from here for 20 years and it has always been my favorite chinese food in the area. I have tried so many other places, lived in the city for a while and tried there too, and none of them are as good as new fong. Their delivery is free and fast and if they have ever forgotten anything or messed it up they made it right. Love this place!

Ch
Review №48

Food Was Delicious 😋. High Priced Though 💰

le
Review №49

I love this place theyre always my go to for Chinese food.Awesome food and service.

Sp
Review №50

This is your average chinese american restaurant. They do deliver, which is a plus and my orders have not been wrong. The food is always hot and good. This is my go to place since they have something for everyone on the menu

Ja
Review №51

Fresh fresh fresh. Great Portions.

Lo
Review №52

Awesome - Best in Rochester. Been going here for almost 20 years. Very good currie dishes. Nice folks running the place for a very long time. Go there. Eat. Enjoy.UPDATE: 2015 - Still the best! Im a regular there and am never disappointed.

Le
Review №53

Great restaurant, order the Egg fou Young and it was really good, didnt really like their version of Gravy, but it was still good. No Complaints.

Ta
Review №54

Changing my review to one star. Ordered delivery and my total was 14 bucks, I handed the driver a 20 and he didnt even ask if he wanted change, he ran to his car before I could say anything. I called the restaurant to speak to the owner and the girl wouldnt hand them the phone saying they are too busy. Unreal. The food is good but I may never order from there again based on that experience alone.

Pa
Review №55

Our favorite Chinese take out

ja
Review №56

It has amazing food and the staff are great. I would recommend the veg. lo mein it is great

Ap
Review №57

Absolute trash. For some reason they have no type of honor with their customers. I ordered hot& sour soup. The soup taste like soap, and i was missing the gravy that pairs with the egg foo young. After complaining, i wasnt honored. Its unfair and unethical to serve in a country and nit understand the bizz. Never ever ever order from this place!!!!! Unsatisfied customer

XA
Review №58

I would give this place 5 stars because their food is delicious! But sitting here waiting for food in their freezing restaurant is cold! Its so cold I can see my breath! Im all for saving money on heating bill but this is ridiculous.

Ti
Review №59

The first time we ate here was delicious but this time the food was different.it was like we got the left overs.didnt taste the same.

Ed
Review №60

Very good food, fast also

Mi
Review №61

Been around for years good food and good prices

Mi
Review №62

Ordered through doordash. It was delivered 50 minutes later than what was said. The food was not good. Still warm, the chicken chow mein was edible, but bland, sesame chicken had no flavor, vegetable lo mein had a strange fishy flavor and the pork fried rice was ok. Definitely a waste of money. Will not go back.

Au
Review №63

We ordered this for the first time tonight. I had the Kung Pao. It was good! It actually had a spicy kick to it, which New Yu House does not. Nor does most places that Ive eaten at. The portions are huge. We got two quarts of sweet and sour chicken. They actually stapled the tops shut cause they were overflowing. We got egg rolls too and they were 3x as big as the normal ones. Delivery time was estimated at 45-60 minutes and was delivered 4 miles away in 30. Food was piping hot. Not too shabby if you ask me!

Ma
Review №64

Very good taste, never dry, great value and fast food. My family has gone to many places and we would rather order take out or delivery from them. Great job guys!

An
Review №65

Best Chinese i have ever had. I also witnessed the workers stuff the lid on a huge plate, you wont be dissapointed.

Tr
Review №66

Good Chinese food for a low price. Not much more to ask for.

Li
Review №67

Worst sesame chicken! Food was cold and hard as a rock! Never again!

Jo
Review №68

After ordering 2 items and 2 cans of soda, to be delivered, the driver arrived withouts the cans.So, of course, I called the restaurant to let the know.Initially, the young lady on the phone tried to convince me that I had not been charged for the soda.However, the receipt clearly showed I had been charged. I was quoted a price which included the sodas. And, ultimately, I did pay for the sodas.In the amount of time it took for the young lady on the phone to figure out what happened, I had nearly finished eating the food which did manage to arrive.At this point one might think a simple solution would be to deliver the 2 sodas.But no, I was told the delivery drivers all left and instead they would annotate my account reflecting that I should receive two free sodas on my next order (odd that the drivers would have all left since the restaurant wasnt scheduled to close for another 3 hours).With the vast number of completion in the area, I will gladly be giving one of them my money instead of calling this restaurant back in the hopes of receiving two free sodas (that I already paid for).It seems fairly obvious from the receipt that the person responsible for packing the order failed to add the sodas to the bag (as is evidenced by the lack of a check next to the item on the receipt, unlike the other two items, which each have been marked with a pen stroke).Most likely it was the same young lady on the phone.Because of her complete lack of accountability, she first:-pretends to not understand the phone number (5 times is a charm)-needs to check the other computer-blatantly lies about the total (in the hope that math is too hard?)-claims the delivery drivers vanishedTransparency and accountability would have earned a long term customer.A complete lack of humility will earn 1 star on Google (1 too many), and Yelp and word of mouth to as many people as humanly possible.

Ro
Review №69

The best cheap American style Chinese food Ive found in the Rochester area. It may look like the generic takeout place, but the food is consistently good.

Ca
Review №70

This use to be the only place I would order Chinese food from. However ever since they raised their prices AGAIN their food just keeps getting worst.

In
Review №71

This place is ten times better than Chef King. The food tasted better, the place is cleaner and they are very nice people. The food is a lot fresher, where as Chef King made me sick a few times. Im glad I discovered this place and will be back again!

Ja
Review №72

IT IS A GREAT PLACE FOR TAKE OUT. GREAT FOOD!!VERY STAFF.

ha
Review №73

Food was ready quick however there was hardly any meat on the House lo mein. Forget about the Cashew chicken! More celery than chicken or cashews. Disappointing

Sh
Review №74

Best Chinese food delivery in Rochester!! Always quick, hot, tasty and exactly what we order at a great price!! Highly Recommend anything on the menu or try our favorites...Hunan chicken or Sesame chicken or Beef with brocolli combo...simply the best!

Ke
Review №75

The food was OK, I got the Szechuan chicken lunch special. What is much more important, I believe, was the Soviet-style rationing on napkins and utensils. Ill start by saying that I was amused by the reviews people would leave about #1 Chinese in Webster on Main Street (find those reviews for some laughs). The woman who worked there was VERY stingy with the paper-thin napkins she handed out. It was if she was handing out winning lottery tickets, not tissue-thin napkins. Here at New Fong, it was almost an identical experience. After a quick scan of the place revealed no napkins (or forks, knives or spoons), I approached the young lady at the counter. When I asked for napkins, she looked like I was asking for free food, and then handed me four (!) napkins/tissues. If I remember correctly, thats actually more than the napkin-guarder in Webster gave out. I got one tiny plastic fork with my meal that worked adequately. If I had asked for any more napkins or even a knife, Im positive I would have been greeted with a hot wok full of grease and a judo chop. Are napkins that expensive? Can customers not be trusted because they will waste that precious resource? Why didnt they have Coca-Cola?? Anyways, the food is OK, it was made fresh, and Ill be back in the future.

An
Review №76

Food always tastes great, but twice Ive had it delivered out of only 2 times, there was next to NO chicken in my chicken dishes, All veggies.

Tr
Review №77

Terrible customer service and very inflexible when I was confused about a lunch special. Would NOT recommend to anyone. EVER.

Sh
Review №78

Order was exact! And tasteful!

Br
Review №79

Rude on the phone when trying to order, Was hung up on. When I called back I was annoyed and she started complaining to someone named Lee that I was yelling at her on the phone. I didnt even raise my voice.Never ordering again. 1 star and they better not expect a tip.

Ja
Review №80

First time going there. ordered lo mien, fried rice, and a chicken dish. The chicken was slimy and did not seem fully cooked (in all 3 dishes). noodles were ok, little bland (when i make them at home i use oyster sauce and its so good) rice was average, not a lot of vegetables. the boy at the counter was polite and curtious. .

Ki
Review №81

Ive tried this place twice. We were disappointed in the portions of rice when we order two dinner dishes that were Quart sized. The pepper steak with peppers was decent, but overall everything lacked flavor that we tried. Their spicy has never been spicy in temperature nor taste to me. Other menu items might be ok, but I did not like the Kung-po chicken at all. It is mostly celery, carrots, water chestnuts, baby corn and peanuts. The veggies were larger than the chicken and I dont even know what the chicken tasted like.The delivery was very fast. The people seem to be nice over the phone. After giving them two chances I dont think I will eat here again. This place failed to meet my expectations of having a meal to enjoy.

Ri
Review №82

Well I ordered , and got home, did not get what I ordered, I gave them the number on the menu, and description, gave me a hard time over the phone, so I brought back the item that I did not order, the girls at the counter looked all pissed, and there was a big guy standing there, and nodded to me like I was saying the right thing, yah know what no apology, nothing for me driving all the way back, and A big guy standing there like he was waiting for me to say something wrong,,, very intimidating. Made me uncomfortable. NEW FONG HAS NO CUSTOMER SERVICE They screwed up... last time I am going there

Ch
Review №83

Great value for your money. Food is always fresh, ready on time and over flowing. Lots of leftovers for days. The chow mei fun is my fav. ...just ordered again.. disappointed that the fried rice and chow mei fun has far less veggies then it used to have. There used to be a decent amount of large chunks of carrots and onions in the rice. Today I didnt see any carrots. And the noodles didnt have much cabbage, carrots.... at all. :(

da
Review №84

I love this place good food good staff that work there

Aa
Review №85

Terrible experience!!! Ordered from here for years and then I tried to order again and some woman answers the phone, I can barely understand her, shes repeatedly messing up my address and phone number. When we finally got it right we proceed to order, everything I said she told me they didnt have even though I had the menu in front of me. I wanted the usual Beef w. Chinese Mixed Vegatables and she tells me its not in a combo and I said thats fine I will just take the Quart with an additional white rice added & she tells me again and repeats its not in a combo. I WAS AWARE AND SAID MAAM I KNOW THIS. She then tells me that chinese vegatables and mixed vegetables are the same and im like okay whatever thats fine lol and then shes saying AGAIN ITS NOT A COMBO!!!!! im like omgggggg number 85 on the menu as a quart im aware again its not a combo. She said number 85??? as if she doesnt know and have her menu in front. honestly too much of a hassle to order from here and ill never do it again. smd.

li
Review №86

PLEASE, dont eat here if you care about your body/well being. Ate here a few days ago and vomited, had chills. Be safe and stay away from this restaurant.

CC
Review №87

The best chinese in all of Rochester Ill even say upstate. Im originally from Queens,NY so Im super picky about good take out. Never had a bad experience.

Da
Review №88

Excellent chinese take out, best Ive found in the area. Price is fair.

Am
Review №89

Always good food and great customer service.

Br
Review №90

Good food fast service. Prices are reasonable only thing bad store could be cleaner.

Ay
Review №91

They barely understood me, oof

[I
Review №92

Best Chinese food around! Sesame Chichen was the best I have had! The Eggrolls are a must to have with the food! Will Anyone who is interested in Chinese food at amazing prices! 12/10 A+++

Am
Review №93

We drive out of way to order here, the food is great!

RI
Review №94

FOOOD IS GREAT. BUT SUM OF THE WORKERS AND DELIVERY GUYS ARE RUDE

Li
Review №95

I ordered eggplant with garlic sauce NO MUSHROOMS!! and vegetable Lo Mein NO MUSHROOMS!!! I SAID IT 3 TIMES TO THE GIRL TAKING THE ORDER...They said it would be delivered in a half hour and it came over an hour later with MUSHROOMS IN BOTH ORDERS!!!! So I called back to tell them and they delivered just the vegetable Lo Mein...With no mushrooms but I never got the eggplant order... Im DONE ORDERING FROM THIS PLACE!!!!!

Ne
Review №96

Always great food there

An
Review №97

It was not the greatest even though most posts say so - food too greasy and paid extra for pork fried rice but received white rice - will either buy from weggies or make it myself. Too bad because I do love the style of food😕

St
Review №98

This is the best Chinese food ever. I have eaten other places and nothing compares to new fong. The food is fresh and amazing, I highly recommend it!

Mi
Review №99

Great food and excellent vegetarian options too.

St
Review №100

I love the beef on a stick, it is so tender and full of flavor. Most places give you an unmarinade rubbery piece of meat.

Information
20 Photos
100 Comments
3.5 Rating
  • Address:3670 Mt Read Blvd #9, Rochester, NY 14616, United States
  • Site:http://www.newfongkitchenny.com/
  • Phone:+1 585-865-8510
Categories
  • Chinese restaurant
  • Delivery Restaurant
Working hours
  • Monday:10:30AM–10PM
  • Tuesday:10:30AM–10PM
  • Wednesday:10:30AM–10PM
  • Thursday:10:30AM–11PM
  • Friday:10:30AM–11PM
  • Saturday:12–10PM
  • Sunday:10:30AM–10PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Comfort food:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
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