Call center employee talks to me like if Im her daughter.. shouting very rude and doesnt listen to question carefully.. so bad.
Great experience Im getting my license today! All the stuff here are great except the long waiting time
If you want to have your license you have to go through many buildings without a clear process.The training schedule is so long .. you have to wait for months to get your license
Embarrassing and disappointing. I’ve applied in January and still haven’t received my classes! Truly unbelievable. IIn what world does getting a driving license take a year (if im being optimistic). I’m beyond disgusted at your primitive system, catch up!! it’s the 21st century!!
Instructor Reham Masri and Najwa are very caring and understanding.
Their call center and appointment system is so irrational, unprofessional, and very poor. The way these ladies answer calls is so rude and disrespectful. They know everyone is desperate and there’s no other option to getting a driving license but through them, and they took that as an advantage to be rude, unwelcoming and just disgusting.
Nice area for women driving school. Would be nice if they can provide restroom for gents. Been looking around but didnt find one.
5 Stars for my Trainer Omnia Ridwan (The Egyptian).She was so down to earth, best teacher, and nice with me. Learned a lot of techniques from her.but worst experience with the Examiner RaniaRude, Arrogant, ill mannered,I felt like she has some personal problem with me. May Allah gives her Hidayah, I can only pray for her!(Now I got to know She got EXPELLED because of her behaviouras she got complaints from other student too)
They are good but taking very long time to give an appointment for testing then very long time to start the writing lectures and exam. Then you will need to wait around 2 Months to get another appointment for practical lectures.Time period to grt your license between 3 to 6 months. From your first call with them.
What an unprofessional and disrespectful staff!!!! The chance of getting 6 hours in the evaluation process is nearly impossible alongside the absolute rudeness you’ll be treated with by the examiner. And the whole license thing will approximately takes a year, a few months less only if you’re lucky.
Bad bad badi sign up and paid!now 4months a go they said you turn not coming yet???????
I applied last january 2021..I passed my thoery test last april 06 they told me to wait for 1 to 2 months for the next step…I just waiting for their call for actual driving test..Hoping they will call me soon…God speed💜💜💜🇵🇭🇸🇦
Very unfair school and not professional at all everything needs alot of time to be done , you need about 8 months or more to finish the license and the examiners are totally unfair in their evaluations... its fortunate that we have to deal with them
Long time wating and no wash room and no food and markets water problem s😭😭😭😭😭 hot weather
I’ve been driving since I was 15, and the rude examiner said I have to take 30 hours!! even tho I don’t need it, my mistake on the evaluation wasn’t bad enough to waste 30 hours from my life to take classes I don’t need.
Zero time value ! It’s their mission to waste your time every step of the way :)
My experience was stressfull since i live in jeddah.... i had to spend way too much money to get a liscenceIts odd why nonworking expats can only get liscence from riyadhBut all in all im satisfied with the people working in sds... they are professional.... especially the instructors are professional anx friendly!
Please arrange males toilet all Driver suffer because the Dont have place for ablution.
What a driving school !!Unfair they only let foreigners fail, My wife failed even she did nothing wrong, but the girl with here almost hit the car but she somehow succeeded weird but I think u all know why! Training stuff very very rude and not good at all! The worst driving school ever I think they need to be more fair and stop being resist. We are spending too much money they need to give us the right training and also be fair please. We don’t find money on a tree! And please think of us as human beings. Not what is our raise.
My first test was in November 2020 and I got 6hrs,My instructur saudi lady Masha Allah she is very nice. I paid for less than 600 SAR for 6 hrs classes and the lady in the counter said after two months we will call you. After two months waiting with no calls I decided to go to SDS and asked around . I said to the lady in reception I’ve been waiting for 2 months and she said give me your regsitration number. And after that she told me to go inside and only after 5 minutes another lady said ok you can start your class tomorrow 1 pm.My 6hrs classes for 3 days and only 1 hour each session it depends how good you are .My instructur for 2 days with lady from sudan and last day with Saudi lady both very kind and very nice and very welcome to foreigner thank you so much Marwa and Rania.After that they will schedule you again for examThe exam less thn 10 minutes with saudi lady her name was Mala she told me mabrook and you can get your license 1 km from here to morror. Before you go to morror make sure 1 day before you did your medical they will sent the result online and pay for your license too you have to do it online.And guess what less than 5 minutes my license ready......
I enrolled last year June 2020 and paid 2,520 riyals. They promised to call me for the booking, but no one called me, many times i visited princess nourah and called their hotline but same reply (wait for their call because Of Covid they cannot accommodate all), jan 2021 im fed up of waiting and decided to refund my money, and now they are telling me its passed the 6 months contract and i cannot refund my money anymore. So thats it, no considrerations at all, its not my problem no one called me for the class, depsite many times i called them.Anyway goodluck with my hard earned money. Spend it wisely!
They never answer calls. Poor service
Have been waiting for several months to get called to start class but not heard from them . No one answers on their landline !!There should be a better customer service considering the fees paid are so highEdit: they finally answered my calls need to wait several minutes ( wait 9+minutes)Finally got my classes scheduled and will start soon ☺️Wish everyone good luck.
Unfair they only let foreigners fail, I failed 2 times and did nothing wrong, but the girl with me almost hit the car twice but she somehow succeeded weird but I think u all know why! Training stuff very rude and not good at all! The worst driving school ever I think they need to be more fair and stop being resist. We are spending too much money they need to give us the right training and also be fair please. We don’t find money on a tree! And please think of us as human beings. Not what is our raise.
Very bad place .. no word can describe my feelings when the trainer speake to me with out any respect .. why you look to the people with this bad view!! .. if no one will punish them the god see .. if there is zero star i will give to you .. bad training bad dealing .. crimped face ..
Awful staff and unfair treatment. They give all girls 30hrs so they can make money off of them
I have been paid with my full fee since Dec 2019.Until now i havent received any feedback of when they will give me appointment to start the driving lesson.any one can help me on how to refund my money from this school.thanks
I had my evaluation test last September, till now I didn’t finish practical training nor finished the final test!!! I called them and after two weeks of trying they answered me. They told me to wait more!!!
Excellent service by trainers
Nice clean & orderly
Very good
Very polite staff, although they cannot give u a prior schedule or appointment for practical or theoretical training. I am not sure why that is, but it is very inconvenient for those who are working as they have to make prior arrangements to get time off for practical training. Also the costumer service is not easy to reach, I have waited for 30 mins on the phone and still I was unable to talk to the representative. Other than these short comings, so far the trainers have been very polite, helpful and excellent at their work.
One of the worst experiences ever , it took us months to have an appointment and months later for an exam and months later for practical sessions and then they will only give you less than an hour of training and waste time , they are using their exclusivity of being the only center for driving training while it is the worst .. and the call center is another disaster and yes it took me 292729 calls so they would answer ,, and that outgoing call they did not answer🤦♀️
It’s almost 2 months I’m waiting for the call to start my classes! On landline number no one is answering. No idea how long will it take to start my classes?
One of the worst school I have ever been too. Very ignorant and rude staff. It takes years to get a appointment here. There is literally no respect for visitors. The staff treat us like we are nothing. As this is the only ladies driving school in Riyadh we have to tolerate their behaviour. It’s been more than a year and I still haven’t got my appointment with them. This school is not at all organised.
I registered in September 2020 and they never called me.
It is a well organised place.Love the trainer Hanna.
More similar schools needs to be opened in other cities every city should have one as a minimum
The worst service, it’s really unfortunate that we are forced to deal with them
Im there 8 offices only one girl is there for the 66 applications
If you are expecting good service you will not find that here. After asking their representative Malak if I could confirm my class times he became irate and began swearing at me. He told me to F off and to go to jahanam. Unorganised and rude. I hope he loses his job and they replace him with someone better.
No parking for visitors. Security kicked us all saying only staff parking.
I went there for a lecture and it was at 5:00 PM.. when I arrived, they told me that they cancelled the lectures for the whole week at 5 and the time will change to 9:00 PM and I have to accept it as I have no right to choose the suitable time for me..I was disappointed
It was good
If u are expact and already know how to drive and preparing for final test .no use because u must take all classes and then go to final test .these words were told by lady inside centre for driving. She also said this is her countrys rule .by hearing this I was feeling very depressed .even if we know how to drive we are forced to take classes
Scammers!
I am an Indian with valid Indian driving license, will this be of any help in getting saudi DL?
MashaAllah beautiful placeHigh class with standard
Do join fr safely driving
Unfortunately bad service in this place: doesn’t help trainee, Ignores them and answer on unified number after waiting more than 30 minutes and usually i found a problem when i call them (unified number doesn’t work) 👎🏼
Learning driving area for ladies only visit one time for good experience .....
Everything about SDS sucks
Worst experience
Incompetent staff who do their jobs horribly. Rude, ignorant staff. But they run the only school for women so they dont have to offer good service. Get your act together.
Long waiting times
I don’t know why we face this kind of a attitude while nothing is for free we pay for our learning classes but on the same time there is no hospitality or any kind of respect this not acceptable at all I have paid 2520SR and still not organized or anything to be hosted breakfast ext. really disappointed, also there is security guard who is thinking that he work to solve the traffic outside with bad attitude very bad and he was driving suv car I don’t know his but really he was a rude person hope to finish fast and never back here again.
Im not blaming them. Manipulation always result worst customer SERVICES. Im blaming people who allow only one school handing women driving license.
Very very very bad and unfair in examsThe worest staffThe worest experience I ever had
School is good from outside but the staff are very rude and ignorant. They don’t speak properly with visitors and when I try to speak with them they say “NO HELP”.Don’t go here unless you have appointment or else they will treat you like you are NOTHING.
Training was good, only problem I had was with the theoretical and practical schedules they weren’t flexible.
Wonderful place
I have got 10 days class, but the timing I had selected is in the morning from 7 am to 10 am, but I cant go to Dallah school in the morning, anyone, please tell me how can I change my timing morning to evening. I live in Riyadh
I am already know how to drive car ,I asked the lady inside the center for driving she says that I am an expact even if I know how to drive I must take all classes which cost around 3000 because only I am indian ,this is partiality, she is giving more superioty to Saudi, only because I am indian her response was extermly disappointing, I was extermly sad , no probs allah is seeing everything
Rude trainers. Idiot admin staff. Dysfunctional registration system. The worst experience.
Nice people are working there.
Best memories in that’s place , so organized, easy to reach
I tried to call many times but unfortunately no one is answering the phone.
This is one of the worst and unorganized school I have ever been too. Very rude,ignorant and unprofessional staff. Staff don’t know how to speak and behave properly with visitors. Takes months to get a appointment here.
Well organized, good practical training
They Don’t answer the phone
Instructors are very professional.Teaching methods are simple and easy going...
From the first time I went to SDS I was met with very polite and helpful staff in all departments.The trainers which I had were both Indian ladies from Emirates, (Stella and Rima) both were very polite and did their utmost to help in any way they could.My test was conducted by Abrar AlMuhaysini, a lovely lady who makes you feel comfortable and at ease before taking the test.Overall a very good experience at SDS.Keep up the good work ladies.
Good place
Slow but effective
Unprofessional at all and need huge efforts to be organized.
Worst racist driving school staff security i ever came if your driver dont go to parking space the security will call you worst bad name...he is not frendly is like your enemy to him
I’ve been driving since I was 12,, and the lady said I have to take 6 hours even tho I don’t need it, my mistake on the evaluation wasn’t bad enough to waste 6 hours to take a class I don’t need..
Excellent arrangement.
Very poor customer service.. they will never change
Worst school. Very rude and ignorant staff. It takes so much time to get appointment here. Very bad staff.
They dont answer the phone
This is by far the worst driving school. No one ever picks up the phone. Horrible customer service.
Worst customer service with expatriates
Good
Very poor , nobody answer calls . Poor co ordination .
Worst staff! They don’t explain for you anything. They are rude!
Totally unsupported, unprofessional staff, need much, much improvement..
Very bad situation, no w.c in out side, stay under the sun.
Worst school.No respect for visitors at all. Takes a lot of time to get appointment.
Short-staffed, making an appointment takes forever i really hope they step up their game
Unprofessional staff.No one answered the Call Center.
Good
Good
Respond after one year, classes are empty but still will not take foreigners till all Saudis are done.
Organized
Good
Good place